Michael was very helpful when helping me upgrade my device. Friendly and knowledgeable, I would recommend going in if you need any help.
Over and above customer service. Way better than Wenatchee store. Rosa was excellent to work with. I will go back!
Absolutely amazing experience I had there at the store today. I was helped by a man named Marco, who told me he hadn’t been working there long but his customer service skills were so great that you couldn’t tell. Had a much better experience here than the other corporate owned Verizon store in Wenatchee. This guy turned all that around by ensuring I was making the right choice in switching carriers. He was a very personable fellow and is the reason I will stay with Verizon for a long time.
Marco was a great help getting me a new phone thank you!
Marco was a great help getting my new phone!
Rosa did an excellent job of showing me what the new one would do . Personality was great
Clean store, welcoming friendly staff. Rafael helped us and he was amazing! He was extremely patient and made sure all our issues were taken care of and questions answered. There was no high pressure sales, he just made sure we had what we needed. I would definitely recommend visiting this store.
Marco helped get a new phone after my was stolen thank you so much! Will be back for more I love this store!
Marco did an amazing job with getting me a new phone thank you I will be back
Marco did an amazing job helping us get a new phone thank you we will be back
Took forever to be acknowledged and even then wasnt helped right away. Went to Wenatchee store we were in and out in 10 minutes
Rafael helped me get a new phone and set it up for me. I didnt have to do anything. He was answered all my questions and was very knowledgeable! Im thankful for his help!
Marco was amazing getting us our new phones thank you!
Marco did an amazing job getting my new phone thank you!
Marco did a fabulous job helping with various issues with my line. Highly recommended Marco and the East Wenatchee Verizon store!
My Consultant Michael was so helpful and gave me great insight about my phone and usage of data
Marco did an amazing job getting my new phone in order thank you!
I had been a customer with T-Mobile for a long time. But not always the best service when I travel up North. I came to this store as heard get quick service. Rafael greeted me immediately and took the timeTo answer ALL my questions. I was able to switch my whole family over to Verizon without any concerns and was such a smooth transition! Thank you Rafael for being so helpful and very nice to me! RAFAEL is the guy to go see for Verizon service!!!
Marco was an amazing help! Thank you
Marco at Verizon in East Wenatchee saved the day and was amazing! Was trying to get a new phone and was a nightmare. Multiple live chats, empty promises, and stopped at different Verizon store to get help. Finally stopped in East Wenatchee and Marco made it work! He has the best customer service and can do attitude! His customer service was the reason that I will continue as a Verizon customer and only come to his store from now on!
Marco was a great help getting my new phone Thank you
Excellent customer service. Thank you so much Marco!
Visited the store for couple questions I had and Rafael was such a big help super friendly and professional !! He’s amazing thank you so much .!
Marco did great helping us thank you for the new phones
Marco got us an amazing deal on our phones thank you!
Rafael did great and signed me over from metro PCS!
Marco was amazing in helping getting my phone thank you
Edgar was very helpful to us getting us set up. My husband and I are in our 70s and tech stuff is hard for us but he patiently went thru everything to help us to understand what we needed to know.
I want to thank marco for helping me get a phone thank you!
Marco did an amazing job helping me get a new phone
Rafael is great at helping people find the best fit and promos!
I went in with questions about the memory in my phone and Marco was such a great help. He had the most friendly body language and demeanor. I will definitely be back and tell my friends to go there.
I had an awesome experience when changing my service from a google pixel to an iPhone. Rafael was very knowledable and friendly. Pleasant experience
Marco is awesome! Very good customer service; he knows his stuff.
Marco has been the greatest. Got my new phone hook up rolling and noticed an issue on my account and fixed it too. Yay Marco!
Unprofessional sales. Rafael asked to see my old phone to check the settings (so he said). He actually used it to write a stellar review of his salesmanship. I received a thank you for a review I did not make. I deleted the review and will not use this store again. Not cool Rafael, you lost a sale of the Galaxy S21 Ultra.
Rosaelisa was so pleasant and knowledgeable. Very nice experience when getting my ne phone.
Marco was very helpful thank you for my new phone
Marco was very helpful and patient with my questions. I appreciate his guidance in selecting the phone that will fit my needs! Thank you so much!
Marco was an amazing help! Me and my husband are so happy to have our new phones with Verizon
Marco did a great job getting my new phone! Thank you
Rosa saved my life today!! She got both of our phones activated today after days of my trying to do them! Shes amazing! Thank you, Rosa!!!
Marco was a great help! My husband and I love our new phones thank you!
Rosa was so helpful in finding the right plan for us! We would recommend her for any needs you have with your Verizon cell service!
Rosa did a great job helping me figure out my phone!
Thank you for your great customer service 😊
This store is amazing I love the customer service here thank you
Rafael is the best and help me get 5 lines switched over!
We walked in close to closing (yes with masks) and Rafael was very kind and super helpful. Walked through the changes to my account and got two of my kids hooked up with new phones. He never seemed impatient and his mother should be proud as he was extremely polite. Great service.
Got me the new iPhone 12 for more then half off! Great store!!
Rafael was extremely helpful and very professional and knowledgeable. He helped me set up my lovely new phone.
Rosa helped me with sending pictures that I have been trying to do for 2 days .she made it so easy for me to understand thank you Rosa and Verizon
Rafael help me figure out my phone problem and was really nice thank you Rafael!
Marco was a great help with getting myPhone working again! Will be coming back again!
Rafael got me a great new phone thank you! He is the greatest!!!
Marco was a great help! Thank you for my new phone
Rafael was so kind and helpful and got us out of there with a great deal and new phones in an hour!! Thanks so much Rafael and Verizon!!!!
Rafael helpped me get a new plan an was very friendly an knowledgeable. He made everything seem vary simple an easy to understand
Marco was very helpful and answered all my questions!Thank you!
My man and I just got the new s note 20 ultra 5gs switching over from boostmobile they are amazing!!!! Rafael helped us he had amazing customer service and super friendly. We were in and out. Deff recommend switching to verizon if youre not a customer with them stop in and see Rafael.
Excellent customer service.Was there to get a new phone and very anxious.Left happy and relaxed.The girl who helped me had excellent customer service in every way.Made this huge change for me an easy one.
Marco was a great help getting our phone we willBe returning again! Thank you!
Marco helped me not only pick out my new phone but a new watch! He was thorough and helpful. I will be back if I need anything!
Marco was an amazing help getting our phones, thank you!
Worst place to do business I highly recommend you drive to the real Verizon store in Wenatchee because the TCC people are the worst people I’ve ever had to deal with.... The person that was supposed to help me, the body language he gave was rude like I was the problem and he was missing out on his sales because I was on the phone with customer service for the 2nd time took 1 hour and a half to resolve absolutely nothing. I hung up the phone and walked out Never Again 0 Stars!!!!!!!
Rafael is the best helped me get a new phone!
Natalie was super patient and really sweet.
Hey Gloria was So very helpful.. she made me feel taken care of, there is nothing better than that!!She went above with her attention to detail.. and making sure I understood all info before I left the storeThank You Verizon for your good helpers.tammyA few days after my visit there I called the Store with questions.Talked with Rafael .He was very helpful with answers to every question.He didn’t hurry me and made sure I was satisfied before hanging up. Pleasant and respectful too.Thanks again for having good employees in your Store.
Marco was an amazing help thank you!
Had been using sprint for five years bill kept going up. Had a I phone problem that I got from them and they would not help in sending off for me and were rude. Went to East Wenatchee Verizon and meet Rafal he helped us out that morning. The best service and very personable young man thank you for your help. Highly recommend Rafal at Verizon East Wenatchee for phone problems
Worked with hedger. He did an awesome job. He is the only who who doesn’t try to sell you everything.
We went into Verizon in East Wenatchee and received excellent service from Justin .... he was unbelievably efficient... could multitask and was the most knowledgeable and helpful agent that we have ever encountered!!
Walked in to verizon rafael helped me pick out a apple watch didnt feel rushed picking it out. go to him for all your verizon needs.
Thank you Marco for getting my new phone.
Rafael-he such. A great person he helped me with everything
Marco was great thank you
Great customer service. Rafael was knowledgeable, quick, and friendly. Dealt with a difficult person with tact and was great at multi tasking. Well done.
Had a great experience at Verizon TCC in East Wenatchee, Marco was a great help and I will be coming back!
Rafael did great
I go here and not the Verizon store in Wenatchee. Wenatchee has tried to scam me twice. This E Wenatchee store helped me figure it out and will take time to help and fix things. TCC is definitely the place Verizon products in this valley.
Rafael help me set up my phone and switched all my stuff!
Marco was an amazing help thank you
Wonderful experience! Was a wonderful help
I worked with Rafael at the east wenatchee store and he was awesome at helping me out. Highly recommend his service
Rafael help me transfer my stuff into a new phone!
Great customer service from Rafael he was very helpful. Thank you!
Rafael help me transfer my stuff!
Marco was a great help! Love this store!
Rafael was an incredible help in transferring my phone to a new phone and setting up my sons phone. Best service ever with Verizon. Thank you!
Great service from the staff very helpful
Raul is the best associate ever. He was super patient and very thorough. He had answers for everything and was very quick. I wish every employee were like him. They need to give him way bigger raises. 10/10 would choose to get serviced by Raul again.
Worked with hedgar today. Did an amazing job. Thank you.
FAST AND EASY!!!!Got helped by Rafael, super helpful and helped me on a deal for a phone case couldnt ask for better service!!!
I was helped by Rafael and he was probably 1 of the MOST helpful helpers I have ever felt with he explained everything through great!
Im Marie Buckner, and I have had an excellent experience today with Kyle in E Wenatchee. This is the best Verizon store ever! And ai have been coming here for many years and am extremely pleased with the service. The people here are outstanding!
Marco was a great help thank you
Marco was so patient, helpful, and capable!!
Had an awesome experience today at Verizon. I can’t express how profesional they are quick and efficient. I had the pleasure to work with Raul. He did an awesome job, helped us save money, and got us new phones! I recommend seeing him on your next stop into the store. 5/5 stars.
Marco was an amazing help
Great service.... we are an iPhone family and from tablets, watches to iPhones we always have the best customer service! Multiple occasions Sandra has delivered a fast and friendly service not to mention her knowledge of our products have been tremendously helpful! The team at this Verizon rocks! Thanks for all your outstanding customer service!