We have now purchased a third mattress from this store. The first was last August and with the pandemic, we were having a tough time finding what we needed. The staff at this store took the extra time to help us. Just recently, we bought 2 more mattresses. John helped us with our options and we are very pleased with what we have. And delivery was when we wanted it and they delivered within a very precise window. Thank you to all who helped us.
I recently moved to PA and have a farm which occupies every moment of my time and so 99% of my research/purchasing is done online. In the case of mattress shopping, I needed to chose the firmness level at a physical store since it had been 16 years since I purchased a mattress as my old faithful didnt make the 1000 mile journey to my new home. I had the absolute pleasure of meeting with Tom at the Mattress Firm in Nazareth. I cannot say enough how he was a wealth of knowledge (a true Sleep Expert and ultimately helped me chose the perfect mattress for me without trying to upsell or be pushy. He was friendly and easy to talk to, which for a person who has social anxiety, meant a lot to me. I am glad I went in that day, and cannot wait to sleep on my new mattress tomorrow night! Thanks, Tom! Danielle and her Happy Friends
John was great!!! Very polite & helping !! I recommend going here for anyone! I got the product i needed plus his assistance with finding another item i needed! I totally love him and he made my day we need more people in this world like him THANK YOU SO MUCH !
Staff was excellent. Very knowledgeable about their products. Bought a new mattress and it was delivered in 2 days on a holiday. Delivery was painless ordeal. Old mattress out new bed and mattress installed. Very efficient.
Connor took good care of us, answered all of our questions and checked us out quick. The mattress was in stock and Ill have it in a few days. No complaints.
Outstanding customer service by John from the minute I stepped into the store. After explaining my situation he didn’t hesitate to help me and I feel he went above and beyond to accommodate. It’s refreshing to know there are still kind, compassionate people out there!
Markus was very helpful in helping us choose the mattress that fit our needs & expectations. Very knowledgeable & we could make a decision without feeling pressured whatsoever. 👍🏻
I just wanna say that John C is the man he’s customer service is amazing he try’s everything possible to get you what you want I absolutely love him. He made are day such a beautiful soul 🤍 Thank you John C we need more people like you you rock
Connor was great. Listened and no pressure to buy.
Marcus Marsteller was a wonderful salesperson. Very helpful, understood my needs and went above and beyond. I could not be happier with Marcus and mattress firm.
John Zwetolitz was super informative and very helpful in leading us into picking a great mattress and all the important additives!!
After 14 yrs w the same mattress and 5 saying we need a new one we went to Mattress Firm Northampton and our sales person was Zouka Who was very patience with us, helpful and insightful. She explained the difference between mattresses ie; pillow top, memory foam and hybrid. Now we just have to wait for the mattress to be delivered. I would recommend this mattress store.
Dave was very courteous and funny. His product knowledge proved invaluable as he demonstrated the difference in the mattresses we thought we liked. He told us of all the deals going on at the time and made suggestions for a better purchase. We like Mattress Firm and will continue doing business with them.
Great experience!! My husband & I previously bought our mattress & adjustable base here 2 years ago and were very happy with our purchase, so we didn’t hesitate to bring our kids in this weekend to upgrade from twin mattresses to Full size. Our salesman, John Z. greeted us immediately and took great detail (& patience!) to find exactly what each kid was comfortable with. Our son selected a firm Nectar ‘bed in a box’ and our daughter selected a pillow top. Plus the special they were running- couldn’t beat the price for good quality mattresses!! John was very personable and made us feel like we were his top priority. Both kids are loving their choices and I think enjoyed this experience. Thank you, John!! Already recommended to a few friends looking for upgraded mattresses!
John Zwetolitz is the consummate salesperson!! He took the time to explain the differences in the mattresses at the MattressFirm 151006 location in Easton Pennsylvania.I was able to take advantage of the great promotions that were offered to me and I am completely satisfied with the kindness and the customer service and the products that I received.I highly recommend that anyone who needs a good quality mattress should take the time to visit this particular location and deal directly with John because you will receive a great product and it will be time well spent.
Very knowledgeable and helpful. Great prices!
The salesman acted in a professional manner explain every option show me quite a few beds very happy. I went there and no other place cant wait to get my new bed
Ive had my new bed from Mattress Firm for about 2 months and I honestly love it more every day! I can comfortably watch TV in bed and I sleep SO much better! Michelle was such a pleasure to work with and she got me an amazing deal! If youre thinking about getting a new mattress, go here first! You wont regret it!
We worked with Susan but both members of the sales staff were great. They keep the showroom clean and sanitized making it safe for customers like us to test out the electronic frames. 😉 (yes we did buy one because they are awesome)We were laughing like teenagers which in my experience makes other stores uncomfortable, but not here. They just laughed right along with us. Susan actually listens to you and helps you find what you need not whats going to line her pockets. We needed a new bed for ourselves and for my stepson. She showed us 3 different mattresses in three different price groups and gave us space to decide for ourselves. Nit once did she try to push us in either direction. She is knowledgeable and extremely professional. I will definitely send family and friends over to her if I hear they are looking for a new bed. Our only regret is not getting the frame with the massage options. 🤣🤣 Susan, thank you for everything. You are the cats pajamas!
Salesman was very helpful and made everything easy for us
Tom is a great salesman there. He took the time to to help us find the perfect mattress for us and didnt try at all to pressure us into spending more than we wanted to. He even helped us with ways to spend less.
It was an easy place to buy a quality mattress. Tom was an excellent salesman, not pushy, presented me with options, and let me make my own choice. I recommend to anyone...
John Z was amazing. We had a great in store experience. And will have a new mattress and foundation in 2 days!!
Props to Jim Zwetolitz for his professionalism and courtesy. He and his associates helped me choose the best mattress for the Mrs. and I. Well worth the investment.
Amazing experience with Tom! He was so patient with us. Helped us find the perfect mattress and gave us an amazing price! Great experience!
The first time I ever bought a mattress alone. My husband passed away 2 years ago.I walked in and John helped me find the most amazing comfortable mattress ever!! It felt like heaven! Cant wait to get it!!
Dave the gentleman working THIER is awesome and honest. Fair prices A TRUE AMERICAN
I purchased two mattress systems from Tom ONeill at Mattress Firm. Tom helped me purchase 2 mattresses, box springs, frames, mattress protectors and pillows. Tom ONeill was very knowledgeable about their products. He directed me to a Temperpedic for myself and a Sealy for Junior. Tom was pleasant, professional and efficient. I am happy with the mattresses and have recommended Tom to my friends and family.
Great and knowledgeable staff with no pressure. Great place to buy a mattress. My wife and I were very pleased.
Its nice that I was remembered from my last visit 3 months ago. We are getting a second comfortable bed.. Look forward to getting one for every member in my household
Sales person was friendly and knowledgeable!!
GREAT KNOWLEDGE VERY HELPFUL
Friendly, helpful, and knowledgeable staff provided guidance without pressure. Highly recommended!
Brendan was very courteous and helpful. We were in and out of there in an hour and found what we needed and wanted. He started showing us the high end mattresses, but once we explained our budget and wants there was absolutely no pressure to go above it.Well definitely come back
I visited this location to find a mattress and David Burtner helped me find a great one! He was patient and tremendously knowledgeable and seemed to understand exactly what I was looking for. I cant wait for it to arrive and highly recommend this location and David!
Valerie was amazing! She showed and educated me on everything you need to know about buying a mattress. We picked out the perfect mattress. We almost fell asleep in the store because it was THAT comfortable.
Found a nice bed at reasonable price
My Husband and I came in looking for information regarding what mattress would best suit our needs. Our Salesman, Brendan did a wonderful job explaining the different options and we settled on a mattress that far exceeded our expectations, while getting great savings along the way! I would highly recommend Mattress Firm because of their awesome customer service and their genuine care in getting the best mattress for your needs!
Got exactly what I came in for!!!
Great experience. Shared information about each mattress. Ultimately went with a temperpedic because of the feel and features. Overall experience was a Ten.
We came to the store and had a great experience. Cyndi helped us select a mattress for our daughter. She was very patient, kind and well informed. She took the time to educate us on the different mattresses and benefits.Cyndi helped us pick one in our price range. She looked into different options for discounts as well. Best experience ever in retail.We will be back!
Dave was extremely helpful and knowledgeable about the products. We felt no pressure in making our decision about the best mattress for us. We have recommended Dave to our friends who wish to purchase a new mattress.
Had a great experience at the Easton-Nazareth location. The owner was a big help, he was very patient and took his time to make sure I was getting exactly what I was looking for and even after I made my purchase and realized I didnt want what I just bought he made the necessary changes to get me the right bed for me and my needs. I left a very satisfied customer with an investment I can count on for at least the next 10 years.
John was phenomenal, I told him what i needed and he helped me find the perfect mattress suitable for me. Very knowledgeable and helpful.
I was very pleased with mattress firm. I purchased my mattresses and got delivery the next day. The delivery people were very professional.
Sales person (John z?) very helpful
David Burtner WAS OUTSTANDING with his customer service!!
The staff could not possibly be more caring about customers, and their prices are unbeatable!
Friendly and fair customer service, store had exactly what we needed. Mattress was a good price and the staff listened to our needs.
Wonderful experience! Salesman was very nice and knowledgeable. Will shop here again.
Very knowledgeable and helpful. Best customer service we’ve had in a long time!
Barb was extremely knowledgeable about all the different types of mattresses, and had us try them to see which firmness level we liked best. Michael helped us to choose options and get the best mattress and adjustable base, all within our budget! Great buying experience!
Friendly people great experience Very knowledgeable
The entire process was smooth. Tom, our sales associate was patient and made sure we tested everything out before choosing! Delivery was smooth as well! We couldn’t be happier with our purchase!
John was very knowledgeable, professional and kind.
I researched and checked out several mattress reviews on-line and the Mattress Firm Store in the Northampton Crossing Shopping Complex had high marks, so I went there first. I can see why the great reviews. Mark and John are friendly, not pushy, well versed on their bed & mattress products, and very patient. I visited several other Mattress Firm stores and different mattress stores, and did a lot of research, but kept coming back to this store. Im glad I did because in the end they gave me a really good deal on a high end mattress without any sales pressure. During the one visit, they allowed me to lay on a bed for 45 minutes !!! Todays sales experience was informative and stress-free, and met our needs. I highly recommend this store band these associates. I havent gotten delivery yet, but hopefully that experience is just as stress-free and pleasant as my buying experience.
Great Sercice. Thank you Dave!!!
We got a really pleasant walk through of different mattress types and since it was our first time buying one we werent sure of what we really wanted. A month later and I know we made the right decision, Ive never slept better.
Sales people were very helpful. They also helped us with the best way to finance. Also they helped with getting discounts on our bed that we brought. Sue was very good in helping us pick out the right mattes
Very professional service! Michelle took care of us and spent a great deal of time with us to be sure we were happy.
Marc was very helpful with our purchase. He was able to get us the mattress that we wanted. Along with the allergy cover, all with in our allowed budget. Highly recommended
We had such a great experience picking out our mattress today. The saleswoman were both great. Sue walked us through trying out several different types, she was very knowledgeable and relatable and her boss or manager entertained and interacted with our 2yr old boy. They were both friendly and didnt try to oversell us on anything. During the closing process they offered discounts and easy financing options and we left knowing we were getting just the right thing for us, plus next day delivery and set up. It couldnt have been any easier and its sure to be a purchase we will not have to regret after :-) Thank you Mattress Firm!!
This place is a rip off!! Everybody who has bought a bed from them should measure it.. A king size bed should be 76 by 80 and my bed is 73 by 76 it’s not the right size in either direction. I didn’t buy a cheap mattress I paid $1200 for the mattress alone I returned it once within the 120 days only to get another king size bed that was 73 by 76. Place is a rip off I’m going to see what I can do to get my money back.
Michelle Nunn was very helpful and informative. Made us feel comfortable we chose the right mattress and got the best price
Super friendly and understanding!
I found a perfect new mattress and pillow when Michelle helped me. Mattress Firm is the best
Shout out to Mark at Matress Firm who worked with three generations of women to find the right mattress at the right price. Great service, listened to our needs and made gramma walk out confident in our purchase. We will definitely be back!
Mark is great at the store very knowledgeable of mattresses also the delivery went very smooth with no problems and the guys are great and clean up 100 percent
I bought a hush plush mattress and box spring 2 months ago. It is so uncomfortable for $800 and is already showing signs of depression where I sleep. Stay away.
Great selection and service!
Mark gave us a fantastic deal. Very pleased with the service.
Hard sell and pressure
Tom was very professional, patient, and made the process very easy. He offered several options.
Very quick and helpful!
John was GREAT !!!! Thanks
Great service!!!!