I ordered a pair of shoes for my daughter and they never came. I called and after some time waiting, the owner brought me a pair to my house.I very much appreciate this!I would recommend that if the store doesnt have it in the stock, that you plan to pick them up from the store oppose to having them ship from the store. We waited almost a month for these shoes and now the store has to eat it on the product/delivery that was either stolen or never delivered at all.FedEx is horrible and there have been several reports on my neighborhood watch page of ghost FedEx deliveries (I posted about this and the response was phenomenal). We all have cameras outside our homes. How long has FedEx been doing this???

I will never go into another Tradehome store after the way I was treated today. A person that spends $220 on a pair of Boots should be happy with their purchase or be able to return them 6 days later. I will be sure to tell everyone I know about my experience. You lost a customer that’s not afraid to spend a little more on good quality shoes.

Nice shoe selection but the staff pretends to be knowledgeable to make sales at the customers expense physically and financially.

Very helpful, the know what they are doing. Have always gotten very good quality products.

Bit of a story, but I am so satisfied I have to share... I don’t return many items, but I wear work boots more hours a week than not. Went in search of new safety toe work boots, and stopped into Tradehome. I loved my Dr. Martins, and they were able to set me up with a size 9 like I previously had. Come to find out, they didn’t fit well(was waiting for them to break in) and had some quality issues, so I stopped back in about three weeks later, and they replaced them with a size 10 without hesitation. Two weeks went by and I wore a hole in the heal of my new pair of size 10’s. I went back one more time frustrated, and the didn’t bat an eye once again. This time they set me up with a different brand of safety boots/shoes. I was in and out within 10-15min each time, friendly, polite, and each time I didn’t have my paper receipt on me. I am now in a pair of Keen safety toe shoes and absolutely LOVE them. Hats off to Tradehome. You’ve gained a forever customer here.

The selection was very good but, the staff came off as very nosey. One example, is when I entered the store and the staff greeted me with “hello,” and “what are you looking for?” I answered back with “just browsing,” that should of Been the end of the conversation but, no. I was bombarded with questions like, “is there a certain color you want?” “Is there a certain size you want?” Then proceeded to bombard with even more questions, while I’m trying to get out the door.

Weve been coming here for well over 10 years! Jeff and his team are great...professional, fun, and knowledgeable. We find ourselves stopping in just to say Hi when we are passing by in the mall.

Good variety! I Usually buy my shoes On line but If I want them now THIS Is the first place I go.

My family loves this store whatever we need they have or will order. Jeff and his staff are always friendly.

Return policy is not what they claim it is, condesending salesesperson thinks a little salt on the bottom means no returns bro pressured into shoes i didnt want, no return, go elsewhere

Very helpful! Went in back to find a pair of boots just for us

The salesman here is fantastic. There is a large selection in this store with something for every style.