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TGK Automotive Specialists of Eden Prairie
9051 Flying Cloud Dr., Eden Prairie, MN 55347, United States
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TGK Automotive Specialists of Eden Prairie
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Se
Review №1

Top notch experience. They took care of me with professionalism and kindness for a small job, which means I can feel confident going back to them for the big ones. Erik, the shop manager, gets an extra star for above and beyond service. Bonus points that these guys can offer email scheduling and late afternoon appointments for this busy family. Cannot recommend highly enough. Thanks!!

Ka
Review №2

Friendly and professional staff, even the shop dog was super nice! Very reasonable pricing. Will return!

As
Review №3

I went here for my exhaust replacement on camry 2008. They did a fairly good job as far as I can tell and very prompt response. Paul, Eric and David all are really courteous and prompt in their service response.Some of red flags which may be coincidence too, I was delivered car but it was having engine light on, once I pointed that out, it turned out one part was not replaced in exhaust which caused it. Okay. I was asked to spend another 100 bucks for that part since it was not part of estimate. Okay.I was changing my engine air filter and noticed a screw was missing from housing, TGK was the one last touched it. So may be they lost it? May be, may be not.I also changed my cabin air filter and again noticed the spring system was broken. Guess what, TGK touched it last. So again coincidence?Overall I was satisfied with my interation with TGK even with extra 100 bucks. But hey, am not auto expert. So only time will tell if the job was well done.TGK does boasts of guarantee on their work, hope no one has to use it :).

Br
Review №4

They have very great staff dedicated to taking care of you. They even have a complimentary rental car because they know the struggle of needing to leave your vehicle for a major repair. Hands down I reccomend

Ja
Review №5

Great service. Competitive prices. Got tires, brakes,struts, on my old Rav4. Drives like a brand new car.

Mo
Review №6

Goes for regular car maintenance......Nice waiting area and staff is friendly

Je
Review №7

Best service I ever had. Andrew and his well trained staff are sure on the rise over here. They not only took care of my needs, they kept me updated the entire time. They also did NOT give me the sales pitch, they simply recommended things I wanted/needed. If you have not tried this company, please do and you will be very pleased!Great Job to the TGK family!

Lu
Review №8

Had a dead battery and they evaluated and let me know what it was. Pretty competitively priced and they honored a competitors coupon.

Ab
Review №9

They say things in a way that is pushy and rude, they convinced me to do things for $20 i can do at home for $7. they take advantage of a young girls confusion

Ja
Review №10

Paul was very kind and communicative with me about the diagnosis of my car. He was also very patient with me and allowed me to think through my options for repair .

Ry
Review №11

This is the second time I have had my car serviced at TGK Auto. The entire staff is friendly, professional and exceptional! TGK has over delivered on both occasions in terms of price, waiting time and customer service. Ive had my car serviced at many business but none have come close to being as transparent and professional as TGK. Erik specifically is one of the most genuine customer services reps Ive ever interacted with. I wont forget to mention that this business also sent me a thank you card after my first time doing business with them. They have created a customer for life and I would highly recommend their shops to anyone needing any kind of automotive service done.

Mo
Review №12

Amazing mechanics and all around service. HIGHLY RECOMMEND

Ni
Review №13

They’ve created a customer for life! Highly recommend. Extremely professional, efficient, friendly, and convenient. Plus, who doesn’t love some shop dogs to pet while dropping off/picking up!? Thank you for the great service!

Wa
Review №14

Its great to have a trusted mechanic. This is the only place Ive been to that has charged me less than the initial quote.

De
Review №15

David and Andrew were both great to work with. Very friendly. I also heard Paul giving a great consultation to the customers ahead of me. I got an initial inspection done on my car as I had hit 100k miles. I did a follow up appointment for 1 repair and then some preventive maintenance. Their inspections are very thorough and user friendly to read. I look forward to coming back to TGK - Eden Prairie. Thanks!

Aa
Review №16

Eric took great care of us. Super detailed inspection with pictures and explanation of everything before doing any work which allowed us to pick what we felt needed to be done. Clean work area and super friendly. Highly recommed TGK.

da
Review №17

Top of the line shop. My appointment was scheduled and available on time with great, friendly service. Clean, professional and prompt.

Gr
Review №18

Great service and very competitive prices!

ja
Review №19

Our family has been going here for 20 years and have been very happy

Ra
Review №20

We have been very happy with TGK automotive! They were able to squeeze us in when we just showed up with an error code on my van, and while they were busy, they had it fixed in just a few hours. They are trustworthy, honest, kind and professional and do a great job communicating with you while they have your vehicle. Can’t recommend them highly enough!

Mi
Review №21

Professional work and honest rates. Ask for Erik, he will take care of you.

Mi
Review №22

I was referred to TGK from a friend as I was looking for a place to work on my truck. I have been an auto and truck technician my entire life, but now working on my own stuff isn’t possible. I have been going there for over a year now for maintenance and repairs. They have always met the time to return my vehicle, done everything I asked, given good recommendations and been very fair. Things don’t always go perfectly in the automotive repair industry but they have earned my business and recommendation.

sc
Review №23

I wanted to thank all of the staff for their professional performance they had previously fix my vehicle and stood behind their lifetime warranty and did a number of adjustments at no charge

Ka
Review №24

This shop is super helpful when anwsering all questions about your car. They will give you honesty and good work at a fair price. Paul at the front desk is awesome. The technicians are amazing.

MI
Review №25

High quality techs, there is not a tire these guys can’t mount! Car enthusiast trusted! Will go here for all my tire needs!

To
Review №26

I appreciate the extra care given to my vehicles especially when the warranty expires and dealers have no interest in vehicle maintenance. TGK makes the extra efforts, such as locating vintage parts and advising me of future maintenance so that I may manage my budget and keep my vehicle in good repair. TGK’s estimates, pricing, service & courtesy have made me loyal customer.

Mi
Review №27

Very well versed all around. Fair prices, quick service, and great customer service. My car has never run better!

Ch
Review №28

The TGK team and facilities are great. I have appreciated their prompt attention when we needed urgent service and other shops cant/wont fit us in on short notice. When you have an urgent problem, you need an urgent solution and they have always done whatever possible to get us back on the road. Ive been impressed with all the team members both up front and in the shop. They explain the issues and pros/cons thoroughly. And the courtesy and communication and professionalism are above and beyond what Ive seen in many other shops. More importantly, I find that level of professionalism and courtesy consistent on each and every visit. I find their estimates to be accurate and honored and the pricing to be fair for the quality of service. My son is a new driver and learning to manage his own vehicle. Ive pushed him out of the nest just a little on the car maintenance as he will be out there on his own soon enough. Unfortunately, there are too many shops that just dont partner with their customers for a long-term business relationship. I find a shop like this critical as a partner for a young man starting out that doesnt have the vehicle experience yet. They have been great in working with him and educating him along the way as he runs into problems that all cars have and they get the issues corrected. We plan to send all of our maintenance business to TGK Automotive. Now... if only they worked on motorcycles...

Po
Review №29

Exceeding expectations!!!Service was done perfectly and friendly staffsGreat Local business.Plus lovely they left a gift for kids in the car seats

Am
Review №30

TGK was easy to work with. They gave me recommended services with no pressure to purchase them. The services were explained so I could understand. The work was done on time and were very professional.

co
Review №31

Ive been using the Eden Prairie TGK for over 10yrs. They are always professional and take great care of my car. Ive since moved out of Eden Prairie but continue to come back for their service as having a mechanic you can trust is everything.

Ar
Review №32

Great guys

Ch
Review №33

I’ve been utilizing TGK E.P for the past couple of years, we began taking our personal vehicles to this location and were so impressed with their professionalism and service, I began sending our company fleet (50 vehicles) to their location and other locations through out the Twin Cities as needed. I love the email reports they send with the photos to back up the service needed/requested. Andrew and team always go above and beyond to meet our needs, super glad we found TGK!! 😁

Ka
Review №34

I was pleased with the service and maintenance performed on my vehicle. Saved me some $ from having to go to the dealer. I will be returning.

Ni
Review №35

I am giving 5 stars!I had aftermarket TPMS installed there, they are very friendly, professional and honest in quoting, don’t over sell you if you don’t need it!I can’t ask for more! Thank you!

Ga
Review №36

I got a pre-purchase used auto inspection here and they were very clear about any work that needed to be done, when, and what the manufacturer recommends. I have veen very happy with all of their services so far! They have better prices than than getting serviced by my cars model dealership and seem more trustworthy than any of the shady car shops closer to my home.Waiting room is also very nice.

To
Review №37

I have been a customer for over 10 years at the Eden Prairie store, and have brought all of my vehicles there for service. I am very pleased with Andrew and everyone at TGK since they have had been managing this location. I appreciate that they do good work, are upfront about estimates and completion times, and are accommodating when quick service is needed. No high pressure sales! They let me know what is in need of repair and what to keep an eye on for future service. They also have been competitive for tire prices. I would definitely recommend TGK for service needs.

Jo
Review №38

Great service...very thorough.

Ra
Review №39

Honest prices and prompt service.

D
Review №40

Our family has been bringing cars here for many years. You cant beat the quality of the service, honesty and the competitive price! Just got some tires for my sons truck there and wont go anywhere else for tires!

Er
Review №41

THK did exactly what they said they were going to do. Did not try to up sell any services. They loaned me a car while they made the repairs and kept me up to date throughout the day.

Pa
Review №42

Very well versed all around. Fair prices, quick service, and great customer service. My car has never run better!

Au
Review №43

Very well versed all around. Fair prices, quick service, and great customer service. My car has never run better!

He
Review №44

Very well versed all around. Fair prices, quick service, and great customer service. My car has never run better!

Jo
Review №45

Very friendly and honest service. The employee at the front desk learned my name and would recognize me when I would come in. Beyond the friendliness, the service was excellent. They did a great job diagnosing my car issues, and then giving me options as to what is really important to fix and what things can be passed up. I never felt pressured to make fixes (they never used scare tactics). When I decided to get things fixed, the quality of the fix was typically very good. Once or twice something wasnt quite right, but all I had to do was notify them and they would make it right, no charge. I highly, highly recommend this service.

Ka
Review №46

They are always so kind and knowledgeable to work with. I’ve had multiple services done here over the years and my car is always ready to drive again in a very timely fashion!

Me
Review №47

The Eden Prairie staff is awesome!They 1.) Drove me to work nearby, 2.) Let me use the rental car overnight for free, and 3.) Gave a detailed online report of service needed/completed on my car with pictures!They put everything into understandable language and often have coupons for service online. I will continue servicing my car here for sure! Thanks, TGK!

Je
Review №48

We are 30 year customers of this business. Through several owners over these years, this business has always given us five star workmanship & service. The new owners are living up to that five star rating. We trust them to fix our vehicles on time with quality parts and service. In addition, they now show us pictures of necessary repairs. Their success is based on having quality technicians and service managers. Paul is the best! Looking for a quality auto shop, look no further.

Ma
Review №49

Had new tires and rear shocks installed. Tires, shocks, and labor were reasonably priced. I shopped around and got quotes from three other shops and all quotes were similar. In the end Modern Auto Care was closest to my work, which they were very willing to drop me off and pick up when the work was completed. The staff were all friendly and knowledgeable and were accurate about the repairs needed. I had no surprises or felt they were taking advantage of me. I didnt have anyone telling me We wont know until we get in there and take a look. To be fair, shocks and tires are a pretty standard fix but I feel now that I have had a chance to get to know the work they do and their character. I will be confident and willing to bring my vehicles to them when there is an unknown issue that requires We wont know until we get in there and take a look.Facilities were clean and staff very friendly

Jo
Review №50

Andrew did a fantastic job working on my BMW and the price was unbeatable. Service is quick and professional. I would trust Andrew 100% to do the right thing and not try to overcharge you like some other repair shops. I would highly recommend anyone that needs their car worked on to bring it to TGK Automotive. I didnt regret it and I bet you wont either!

Ca
Review №51

Great customer service! Everyone that I met was professional, helpful and pleasant. My car looks like new! Thank you.

Ju
Review №52

I’ve used TGK for years for all of my automotive needs and have always been impressed with their professionalism and friendliness.

Ar
Review №53

Very well versed all around. Fair prices, quick service, and great customer service. My car has never run better!

Ch
Review №54

I always have a great experience when I go here. The guys always take time to explain everything to me and how certain events or actions affect my vehicle. I appreciate that they do not talk down to me because I am a woman or because I am not wealthy. I like that I can choose whether to drop off or wait for my car. I appreciate that these guys never try to sell me services that I do not need and give me options for the things that should be done. Keep up the good work guys!

Ju
Review №55

I just had my first experience with the Eden Prairie TGK. I was a loyal customer of the Robbinsdale store for about three years. That was the reason I went to the Eden Prairie TGK. I cant say enough about these guys. They are really fast and beyond trustworthy. I would recommend TGK to anyone and everyone I know.

Be
Review №56

Brilliant Garage. Ive taken my car to a few garages to get an abs fault diagnosed properly and fixed to no avail. This garage fixed it no problems. Kept me informed over the phone with no hidden costs. Wonderful service.

Ga
Review №57

I was very pleased with the service I received at TGK Automotive Services this past Monday.Just purchased 4 new tires and had TGK do the alignment. It only took 45 minutes and I was entertained by cute little Georgie..

Ap
Review №58

They were very nice and welcoming

Ab
Review №59

Best place in town, fair pricing and will help you with any questions you have!

Ro
Review №60

First time customer had a great experience. TGK was clean, friendly, fairly priced and convenient. Will most certainly go back for service in the future.

St
Review №61

I have been a customer of Modern Auto for a few years, and now have been to TGK twice. this last time they repaired a punctured tire at the cost and time frame they promised. Both service personnel at the counter were friendly. I am pleased with the work they did and I will be a return customer.

Er
Review №62

Brought my car in to get some work done (Oil pan gasket and rear axle). Even when things went a bit south (old bolt snapped in lower control arm) they overnighted the part from Mazda and took care of it. As someone who likes to know everything that goes on with my car, they were willing to show me everything and hide nothing. Great fast service by friendly and knowledgeable staff, highly recommend.

Jo
Review №63

I went to this place to get my car oil changed. The service was good, however it seems to take forever for a service that usually only takes 15 minutes in most places. I looked around the waiting area and it seems to be just me and another guy. There were a few service guys available in the garage area. I am not sure why it took them so long to finish the oil change. It took about an hour to finished.

Co
Review №64

Very friendly staff and very up front about the work they are doing. Highly recommend

Jo
Review №65

Took my lifted F-150 in for preventive maintenance and rides better than before. Awesome Customer Service and on time!!!

Ta
Review №66

The people are all super nice and go over everything! They also charge less than most but give higher quality work!😊

xu
Review №67

Very friendly staff! Quickly helped me with and gave me advice. Because it is close to my house, I will do some maintenance here after!

Co
Review №68

Fantastic service with a local feel. I have found TGK to be a trusted mechanic who goes the extra mile to resolve all of my auto service issues.

Ro
Review №69

Friendly staff, high quality repairs, and affordable prices. Finding people you can trust is one of the hardest things nowadays. I recommend you visit these guys!

Ra
Review №70

Fantastic service with a local feel. I have found TGK to be a trusted mechanic who goes the extra mile to resolve all of my auto service issues.

Vi
Review №71

I went in to get an oil change and AC checked for my Honda Odyssey. Shop is clean and staff is courteous. In addition to the services I asked for, they also did a comprehensive inspection for free and told me what other things should be addressed. Their price was reasonable and they called me to update me about the progress of work. I didt feel pressured at any time to get something done by them. They also have a web-based system to show the whole report and services performed etc. I think it will be useful from a historical service tracking perspective. This was my first experience with them and I am impressed with the service I received. I will do business with them again.

Be
Review №72

These guys are the real deal. They’re always honest. They’ve squeezed me in for last minute oil changes multiple times and they buy their synthetic oil in bulk and pass the savings onto customers. After factory warranties are up on new vehicles I take them to TGK for everything.

Al
Review №73

I had my car aligned here as I just put new tires on and I knew it was badly out of alignment. TGK was very quick to get me in and to complete the work. Four months later and I just rotated the tires for the first time and the treadwear is perfect and the car drives great.

Jo
Review №74

The service you get here is second to none. Paul and co. always have an accurate diagnosis for me and gives me forecasts for the necessary things to keep my Toyota healthy. Taking a car with 180k miles and making it feel like it just rolled out the factory is a remarkable skill and match that with customer service that isnt pushy you cant go wrong. Thanks guys!

Da
Review №75

A nice fellow took my money (USD) and put a remote car starter in a car. Amazing.

ra
Review №76

10/10- amazing customer service, honest, trustworthy, high quality work. TGK truly goes above and beyond. Highly recommend.

Pa
Review №77

Honest, hard-working, and very reasonable. Ive been going to Modern Auto (now TGK Auto) for over a decade. My family and I have learned that these are people you can trust, who wont overcharge, and will tell you when you dont really need something done on the car. Highly recommended auto mechanics!

Ry
Review №78

Andrew and Paul made the diagnosis and repair of my ignition issue a top priority, allowing me to use the loaner vehicle numerous times, never making me feel like a nuisance. A car that doesnt start is a pain in the rear. Their attitude and aptitude has earned them a loyal customer for sure.

Na
Review №79

I have now had two services performed on my Accord at Modern Auto Care. They have always been extremely friendly and very helpful! They fixed both a bearing and the high pressure power steering line and I havent had an issue with either since. The prices were also extremely fair, and they do a quality job. They gave me the estimate on the services I said and wanted without trying to oversell me on anything, and said they would call if anything changed that would require more work (and nothing changed). I will definitely be recommending them to my friends in the area.

To
Review №80

Been going here for years. Friendly staff and great service.

Jo
Review №81

Great service and good pricing, a trustworthy place to have your auto worked on. Skip the chain shop experience that overcharge and try to up sell you on unnecessary maintenance. I will be taking my vehicle to these guys from now on.

Ma
Review №82

Top Notch A+ technicians. I had a problem with a sensor that was shorting out my computer and diagnostic scan tools were unable to identify the issue because my cars computer was shorted. Lou was able to tell me what the problem was based on experience and sure enough I unplugged the sensor and my car computer was able to communicate with diagnostic scan tools again and my car was able to start again. I ended up replacing the sensor myself as I have the tools and time and the sensor needed to come directly from Lexus if I purchased a new one which was very expensive so I purchased a used one for extremely cheap. My problem was solved because of Lou’s knowlage bottom line. If you need someone who really knows what he’s doing you should go talk to Lou, he’s not cheap but well worth the money as you’ll save money in the long run over going to someone who would spend hours trying to figure something out.

th
Review №83

Brought a challenge to Paul & Lou my 1987 Toyota Supra that had not been run in 10 years. They were able to get it running and road worthy in a week and half. They talked to me about any work they thought was necessary before doing the work. They discussed all the reasonable alternatives open to me along with their recommendation.the costs were lower than I expected and they even discussed a plan to make the car run better over time.These guys are the bestJim C

Jo
Review №84

This place is great. I called and spoke with Paul, who was very friendly and helpful. I needed a used car inspection same day for a prior salvage car that looked like a great deal, and he got me in when I needed. He told me to steer clear of the car in question (no pun intended) because of some stuff they found. On top of that, he said they didnt have to dig very deep to see the trouble, and ended up not charging me for anything! I would definitely go back here for my car troubles or to check out a potential car purchase if I was in the area. Thanks guys!

Em
Review №85

This was my first time going to TGK Automotive / Modern Auto Care and it was a good experience. The two mechanics who helped me listened to me, where very knowledgeable and explained the issue / repair. I would definitely go back and I would recommend them.

St
Review №86

Awesome personal service, they provide an emailed checklist of whats going on with your vehicle along with pictures/video of anything that they think should be fixed, competitive prices as well

Co
Review №87

Very helpful and quick reliable service.

St
Review №88

Great shop to have service done. Honest and reliable.

no
Review №89

One of the best,honest and trustworthy places around. I brought my car in for some substantial steering and front end work . The staff were professional and friendly and when the vehicle wasnt done (unforseen complications ) I was provided a loaner. Two thumbs up and very highly recommended!

El
Review №90

Paul and the staff were excellent. Really made all necessary repairs and more. Will continue coming back and telling friends.

Jo
Review №91

Very friendly and excellent customer and vehicle service! Highly recommended!

Am
Review №92

The tech was very knowledgeable and provided an honest assessment and a fair price for my repairs. I will continue to have my cars serviced at TGK Automotive Specialists of Eden Prairie!

Di
Review №93

I brought my car here for an oil change. When I dropped the car off the Trip A odometer read 9500 and some change. Upon picking up my car I noticed the Trip A odometer had a reading of 22.3 miles. I called to find out why the reading would change to anything but 0. The gentleman on the phone said that is impossible and asked me what the total reading on the odometer was. I told him the current reading (note that this is 3 miles down the road) and he said that is what his system shows for a reading when I dropped it off there. So not only did an employee use my car after the oil change the person I spoke to lied to try and cover that up. I would like to note this is most likely the owner of the shop I am talking to. I came here for convenience because it is close to where I work, however I will not be returning to future service. I am paying for my oil to be changed not for a service tech to run his errands in my car, with my gas.

Jo
Review №94

I would recommend this place to anyone who is looking for that elusive local auto shop you can confidently trust for great service at a fair price.

Jo
Review №95

The guys there are all wonderful, knowledgeable and polite. Great service and great price

An
Review №96

Great customer service. Repaired everything I needed, plus did some minor repairs for free. The people here are easy to talk to.

Ja
Review №97

Very helpful and friendly staff. They do great work at a reasonable price.

Ra
Review №98

We had a misunderstanding due to communication error. The owner was generous enough to help cure the issue. Im grateful for that. I plan to revisit this location for future services.

Ka
Review №99

I needed an oil change & also have an issue with internal oil consumption on my 2009 Camry & with some research from the front desk staff recommend I replace a PVC sensor, I thought I would see an improvement with the problem. The previous business I used for oil changes never did any research on this issue. They are looking out for the customer & want to help solve a problem with the lowest cost possible to customer.The lobby is clean with a tv, fresh coffee, water & pop to drink while you are waiting for your car

Pa
Review №100

Very helpful staff who went above and beyond for me, glad I came here. Thumbs up!

Information
72 Photos
100 Comments
4.8 Rating
  • Address:9051 Flying Cloud Dr., Eden Prairie, MN 55347, United States
  • Site:https://tgkauto.com/locations/eden-prairie
  • Phone:+1 952-941-3481
Categories
  • Auto repair shop
  • Brake shop
  • Car accessories store
  • Car repair and maintenance
  • Oil change service
  • Small engine repair service
  • Tire shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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