Service was great, first time on a new pickup. Dan was top notch.

Tom K in performance parts is great to deal with and very knowledgeable

They have good people working there.I was there to pick up a truck after it serviced.

They do good work and are helpful in determining the required services but not being too pushy. Only challenge is when paying with a credit card its a slow antiquated system. Time to upgrade.

After making an appointment they informed me when I got there they may not see me but 8 could wait and see. I waited for 45 min 50 min. I was I formed my car could not be seen today. What is the point of making an appointment online listing all your concerns. When your concerns cannot be met even after making an appointment

Just bought a new truck here. Best price I found by far. Great staff made things real nice and easy. I highly recomend. Large selection

The service team always treats you like a friend.

Melissa the service advisor is great person to deal with. Very friendly and goes above to get service done right.Thanks Melissa!

I got and oil change, tire rotation, and multi point inspection. They always have excellent service.

They always take care of me when it comes to my car needs i have no negatives feed back

Courteous and timely service. Several safe options for waiting.

Consistently poor customer service from the advisers. They very much talk down to you and automatically assume you dont know what you are talking about. If you make an appointment for a set time and say you need the car at the end of the work day they wont touch it till the end of the day. If I bring it in for a 7AM appointment it should be looked at in the morning and if there is anything additional wrong with it I might actually be able to get that fixed before I need to go home for the day. I dont make early appointments for it to be put off just because I dont want to sit in the waiting room. I have had multiple experiences where they need to fix something extra, but dont tell me until I expect the car to be done.

Did online shopping and went really well

Small gas station but I like it!

I I bought a lot of parts they are really nice people plus they have most part in the stuck!

I took my car here for repair yesterday and was disappointed in how I was treated and their lack of customer service. I was told I did not have a warranty (I purchased a 5 year and have had my car for 9 months). Once receiving my documents of my warranty, they never apologized for their error. My car was vandalized and ended up not being covered under the warranty which I understood. They proceeded to be rude and victim blamed me for hanging out in “shady areas” and told me that I shouldn’t let “shady things” happen to me. As if I asked for my car to be vandalized and waste $550 for nothing. I asked for the parts they replaced as I wanted to use them for an insurance claim and it was like pulling teeth to receive them. They also gave me an oil change that I did NOT ask for and did NOT authorize. I had a complimentary oil change from my vehicle purchase, and they used it without my consent. Mind you, my car did not need an oil change for another 1,000 miles. Very disappointing and I would never recommend to anyone or ever return.

Made sure the truck was fixed properly and great communication along the process. Suburban supplied a rental truck while my truck was getting repaired. Always have great experience at Suburban.

I stopped in to look at the Chevrolet 5500 series crew cab pickup and Darinn the fleet Salesman was very helpful and pleasant to deal with

I do like the service and the staff Are excellent

John in parts stayed after 3 on Saturday to make a key for me, really appreciate the extra effort.

Great service area. They have been to notch with all work done one my car.

Reasonably quick service and great people!

Great service place for my Chevy recommend mechanic Adam tiedens to work on your vehicle

Looking to buy a new Equinox salesman help me out thank you very much

They got me in on time and out on time and thats important to me

Always have a great experience getting parts from suburban

Vehicle was done when promised and washed, will return with my other vehicle, everyone friendly. Thank you.

Friendly, fast, and affordable

Rude and extremely high priced even for checking engine light is $130. Are you serious!

Friendly but it took an hour for an oil change and tire rotation.

Dropped off my SUV for service