So nostalgic! Love the flavors.
I like their ice creams, my favorite flavor is rose petals. They have cones and pre packed pint for you to take with you. Their policy of $15 minimum for card is annoying but I understand. Other flavors I have tried are Ferraro rocher, orange pipe apple, mango ! I would recommend it if you are missing Indian ice creams!
Great Indian and regular flavors. Tried a new flavor - thandai ice cream. Was really good. Their ice creams were fresh.
They have good variety of ice creams.But prices are high. Customer service is okay not so good.
Great service and lots of different varieties for Indian ice-cream.. Specially faluda is the best
Terrible service! Went with a group of 15 people, and one kid was autistic. That poor kid went behind the counter and started pointing at the ice cream flavors through the glass, and that is wrong but he was autistic so he doesn’t understand. He never even opened the glass, but the guy behind the counter started yelling at him very rudely. Never even ate there, screw it I can buy it from somewhere else. The food doesn’t matter when the service is terrible. Even at the end, when we were leaving he never apologized. Terrible people running this garbage service place!
The store offers variety of ice creams and specialty cold indian drinks. They also make icecream cakes via order. We like this place because it offers gluten and egg free cakes. We always get vanilla and chocolate ice cream cakes and it has not been disappointing yet. The cake is refreshing especially on a hot summer day.
Ice cream place is a haven for Kids . They should treat kids very friendly and with fun . But LOOKS LIKE THIS PLACE HATE KIDS AND TALK RUDELY WITH KIDS . I don’t want to give one star either but there is no option . Never coming back to this place, I should have read the previous reviews before I came here . Looks like RUDENESS is in their blood . There are so many other better ice cream place around. Don’t ever try for once .
The ice cream is much better than the unassuming look of the place suggests. Tried one, went back for more immediately...
Very nice and well known Indian ice cream place. They also bake cakes which is pretty cool, I like their exotic flavors. They make their ice cream in-house which is a big plus, their ice cream comes out airy and soft. I tried the Alphonso mango and it was very soft and creamy, you can just tell its a quality ice cream spot by their products.
Pankajbhai is awesome guy but ice cream is even better !
Wow this place. Talk about rude. I went in with my daughter and they wouldnt even come out of the back to get her some ice cream.Seriously? Because I only spoke English?
Lady who works there service sucks. Please count your change. She automatically gets her tips from you without asking you. I totally agree with the other reviews about lady not smiling. The amount that they charge and scoops that they give is not enough.
My butterscotch and Casata....Simply love it
Please beware of this store. Owner promised availability for 3 large tubs of icecream and never had it when we went to pick up. Worst customer service ever
The butterscotch ice cream here is the best in jersey. So close to the one you get in India.
Worst hospitality they dont know how to talk with customers very rude, never recommend place
This store is out of cup lids for past few months…!!
Ice Cream flavors are plentiful, but they do not allow any free samples whatsoever (due to covid). So for the majority of the obscure flavors, it’s a guessing game. Ice cream is very tasty, and creamy. Lady working the counter not too friendly but it’s all good. Would go back for seconds.
I got a ice cream and after some people from my group got into a argument with the owners (which was because the owners misbehaved with a special needs kid) I left my ice cream there because we all were very annoyed with their service. After I left I saw that they put my ice cream WHICH WAS HALF EATEN, back into the ice cream container for someone else to buy. ABSOLUTELY UNACCEPTABLE SERVICE AND NO HYGIENE. NOT EVEN BASIC SENSE OF WHAT IS RIGHT AND WRONG.
Nothing special. Just a random ice cream place. Falooda was nasty and so watery.
No frills ice cream parlor offering a mix of regular and Indian inspired flavors and ice cream cakes. All the flavors we tried were rich and delicious. Worth visiting if you are in the area and support local businesses.
Very poor customer service!@! Very disappointed in the first visit. The lady serving me had no smile on her face as she was forced to work. The ice cream I got was cage raisin, which seems to be old and nasty. One tiny scoop was$ 3.75 . I would never go back there in my life. Poor rating over all.
Worse customer service ever. They speak very rudely with kids.
Very rude people…doesn’t understand special need kid situations…never go that place…
Nice shop with lot of varieties
Very poor cutomer service. Please dont visit this Store.
Bad and Poor customer service. Will not recommend anyone.
Must try Ferrero rocher flavor! Indian inspired flavors and also the standard favorites.
Ice cream quality is ok - not as good as one can expect from kwality. Customer service is poor and rude. $15 minimum is not a normal for an ice cream shop.the reason they set minimum for $15 so they can force people to buy more. Will never go there again it’s better if we go to American ice cream shop . Waste of money plus their bad attitude. Don’t waste your time going there...
We were in a group of about 20 who toured the factory on the block behind. We were given lots of samples in small spoons. All we PACKED WITH FLAVOR. We selected to buy a pint $7 of guava because it was like eating creamy guavas.
Ice creams are good but the Lady behind the counter needs lot of customer service training, she is very rude when talking to the customers.
Yummy ice creams with wide variety of flavors. Pay by cash for orders less than $10 or so. Strongly recommend it.
The reviews are true terrible service!
Horrible customer service
Fantastic flavorsMy wife and I decided to get some food on the way back from the Short Hills Mall across this place waiting for another restaurant to open. Anyway, the flavors are incredible!. I had the thandai flavor, and my wife had the rose. Well come again. Our new favorite detour.
Its not the same as Houston Kwality
Good ice cream, I come here alot.They never wear gloves when they scoop, the ice cream touches their thumb or fingers... disgusting.Pre-covid19 I would put up with it but not now. just visited there today after 3 months, this heavy set lady did not wear gloves, I asked her 3 times, she just ignored me. Then when it came time to pay, she put on gloves lol.Minus 2 stars for her not wearing proper gloves and mask.
A month ago, I went to this store and fatttt ladyyy who was working there had a air pods in. I had to say excuse me for 5-6 time. Looks like she is have so much attitude. However, thin girl welcomed me and helped me.she was so nice and had a happy face.
The ice cream is awesome. Especially the Blueberry Cheesecake and Ferrero Rocher flavored ice creams. The service...not so great. The lady seemed like she didnt even want to be there. Extremely unresponsive and didnt even smile. I would give less stars because of the service, but I dont want to mislead anyone into not getting the ice cream.
The advertised opening time was until 10pm daily however the owner was not allowing us in after 9:45pm and was very rude to us despite us driving over 30 mins just to get this Ive cream. Bad service. I have also recommend a change of opening hours to Google to not disappoint others.
Nice ice cream shop in Edison! Great flavors and nice selection!!
They have wide variety of egg-less ice cream cakes and taste good. The icing could be better.
Our weekly go-to ice cream place. Fresh ice cream and almost everything is available. Prices Area decent and good seating space.
Great tasting quality ice cream place. They have an abundance of flavors and the best part is that the ice cream is vegetarian as it contains no eggs. They have several exotic flavors and also serve ice cream cakes. Keep it up. I wish they were located in Lehigh Valley Pennsylvania.
This is a good place for ice cream after visiting the Indian Restaurants in the Edison area. It is not the best, but pretty good.
Awesome small icecream place. The chocolate shake is really good. great place for those Indian flavors as well
Best place in Edison, NJ for Indian-flavored ice creams!! Got their ice cream cakes for my wife’s birthday and all my friends couldn’t stop eating the ice cream cake... 🙂 A touch pricey but that’s ok I guess!
The guy was so rude and service not good
Shop closure timing is at 10 pm but they close at 9:50. No courtesy to inform people waiting outside the door, instead owner abuses from inside. Was my first visit and the last one. Bad attitude!
Nice
Cool joint for wide variety of ice creams and Indian Kulfi 🤗🤗 serving clients for over a decade. Not very expensive as well!
As I am a ice cream lover, I always like to taste ice cream at different places. Compared to other stores taste is not great. Quality is less, price is more and they dont accept card below 15$ which is bad
Very Very RUDE staff... Just ruined the good ice-cream. They behave as if they are doing favour to you by selling ice-cream to you. Given a choice, Die or Eat Ice cream there. I would choose to Die. Save your self-respect by not going there.
Very neat and clean place but always missing flavor cakes. ...... after all, I buy all my cakes there. Its a good place to visit though.
A modest ice cream parlour with various options for ice creams and milk shakes. But my all time favorite at kwality icecreams is the Rose Falooda drink. The shop is of moderate size but with not much seating arrangements. You have to pay in cash if the total amount of purchase is below $10.
Great flavors and best part is you can try the flavor before you buy it. It really helps to pick the best. Wish they have longer summer hours.
Amazing flavors!!
Great ice cream selections, very tasty. I would even go as far as saying they have better American flavors than some other local ice cream shops. They have a plethora of american and indian-inspired flavors and treats. I can understand how some people feel the staff there is not very welcoming, but personally never found that interfering with my experiences there.
Great Ice cream place that serve Indian Ice cream. Only just dont go after 10pm, they will kick out and close the doors. That is absolutely ridiculous specially during the summer hours. 🤔🍨🍦NO ICE CREAM FOR YOU 👉
I love hoe sweet the people in here are. They are just friendly and will make sure that you will get what you ordered and more. Great place to be in after a long day of work.
OMG! Try custard apple and chikoo ice cream, just to name a few! Just mind boggling ice cream place if you want to enjoy Indian ice creams in addition to American varieties!
Good selections of indian and american flavours. A little on the pricier side
My favorite is the malia kofta and butterscotch.
Very delicious desi ice cream, rich & creamy lots of flavors to choose from.
Owner is a great guy making really good Ive cream.
Interesting flavors, delicious ice cream. It was a bit chaotic, took about 15 mins to be served even though there were only about 4 families ahead of us.
The most natural great tasting ice cream! My favorite is the Ferrero Rocher ice cream, and the cassata is a must try before you leave!
I think the best ice cream place in Town. The sugar free options are delicious too.
Good, quality desi ice cream options here but this is a take-out spot only. There are only four chairs along the wall here with no tables to sit at.
Awesome flavors and delicious ice creams. Now even serving cassata ice cream. Try their faluda ice cream.
Very bad ambience. If there is 0 star i would give. That old man was like why the heck you come to shop kind of face.
Love the options of ice cream
Well known Indian brand of ice cream. Owners and staff do a great job, happy customers.
Ice cream was tasty but the service was far from friendly. The lady winced when anyone asked her for water, a bowl, a cover. I certainly will not be returning as I didnt feel welcome
Good flavors. Staff need to smile a bit. Some of them seem way to tired to serve. Ice cream is worth it though.
Taste like India. But some time more people come and staff Rudy.
Ice cream is not so testy. Cashier is not cusfriendly. You can use Credit card above $15. The rubbish rule.
I bought ice cream and falooda from this place. I had a Samosa to go from next restaurant and ate outside of the restaurant. when I was throwing trash in Kwality restaurants than Kwality ice cream person was not happy and told me that I need to pay for trash bag...I was surprised to see his face and his comments. So mean..I was hurry but they are so mean..I am surprised..
Just like several other reviews, while the Ice cream is good the staff is extremely rude and not at all courteous. Its not the language or cultural problem because I am myself from the same background, it is something to do with the people. The icecream is pricey and not worth the drive, horrible & dry customer service. I would rather buy the vadilals from any desi store. Suggestion to owner - please try to smile, doesnt cost too much, will help you live easily and as a bonus going to have repeat customers.
Kulfi!!! I go there only for that. Tried so many other flavors, but nothing even come close to the flavor of kulfi they got.
Love the exotic flavors they have. My favorite is chikoo flavor.
OMG best kulfi icecream I’ve ever had. They have so many different flavors for icecream/kulfi. Will definitely come back!
It was good, wont say excellent. You can try it. I found the place a bit costly.
Best Indian flavor ice cream in entire USA specially pan flavorThey need to start distributing everywhere
Always love their icecream. Many varieties and they all are delicious.
Ice cream quality is ok - not as good as one can expect from kwality. Customer service is poor and rude. $15 minimum is not a normal for an ice cream shop.
Nice place but i have never seen a smile on faces behind the counter, looks like a bit rude
Love falooda. Some of the flavors are Asian Indian but you will find a lot of variety.
If you are looking for Indian ice creams, this is the place. Mango, Rose petals, Sita fall and more flavors.
Was planning to visit this place today as I was craving for falooda. But reading multiple reviews regarding bad behavior from staff/owner, deciding not to go. Finding good place with good indian food is easy but with good customer service is really really difficult. Indian restaurants owners please dont take us granted and clean-up your act !!!!
Great ice-cream falooda. I just love it. But the owner (a guy) is very rude. I was there with my family having faloodas. I pulled one chair away from the wall and placed it near my son. (Theres no notice / instruction that the chair cannot be moved). This man shouts at me from behind the ice-cream counter and yells at me informing me that I am in the way of other customers. I then moved my chair as close as possible to my son (and I wasnt in anybodys way). He still insisted that I move out of the way!!! still move-out? where? He meant that I put my chair and have it touch the wall. I then asked him to mind his own business and not bother me and my family. But he then continued intimidating me by saying things like You are not sitting in a park, Mind your language... My wife could not tolerate it and she had to walk out of the place. I wish I had never gone to this place.
This place is awesome, tons of different indian flavored ice cream..
Good ice cream. The service can be better.