I came into the storage facility without knowing what we really need and looking for. We met with Aseyahna and she was so patient with us. She helped us figure out the storage space we needed and approximately how much it will run us monthly. What I appreciated the most is the fact that we never felt pressure to take it right away. We had time to go home and think about it before we make the call to get the space best fitted for our need. Thank you so much.

Aseyahna was very professional and very helpful. Sign up was efficient and fast. I would definitely recommend here.

They had the space I needed at an affordable price. I initially had to get a non-climate controlled space and the space was provided with no hassle. Then, when I had to switch to a climate controlled one, I was provided with one right away and I moved my stuff overnight with no problem. The climate controlled space helped protect all of my belongings that were stored. My most important reason for leaving a 5 star review is that the staff helped me when I lost my key to take off the lock. It was a difficult task, but they completed it without giving me any problems. For customer service like that the least I could do is provide my positive feedback.

Nice place to store your things.They have auto payment system amd wilk withdraw automaticaaly from your debit or credit card.Service hours are from 6.00 to 10 pm.

The girls in the office are amazing! So friendly and courteous.

Used my unit for a year. Never had any issues! No bugs or animals inside my unit, no mold or anything else. Everything stayed dry. When we first moved everything in they were so kind and helpful, especially when we found out on the same day that we were supposed to put stuff in our unit we actually needed a bigger one. They were very quick and accommodating for that. Very happy to have used storage unit!

Danielle was so helpful! She coordinated my move date with the reservation for a space - so I didn’t have to pay extra money and still have the same rate advertised online. The facilities are super clean and I’m happy that there are live people on the facility.

My experience with Extra Storage in the beginning wasn’t too good. However, my experience with representative Yanise was totally the opposite. She displayed the most friendly, professional and courteous service that was 5 star! Thank you, Yanise for caring for the customers!

Nice facility in a good location with decent hours. Wish they had elevators though! Esperanza in the office is very helpful and friendly and got me the answers I needed quickly.

They have been amazing! Extremely easy to book I then received a call from Chris at the location I rented explaining everything to me and to see if I had questions. Excellent customer service

This is my second storage unit with Extra Space because they are an absolute pleasure to work with! I need the units for my job and they have made the entire process quick and easy from start to finish! Both Property Managers have been incredibly helpful! Thank you!!

For the year and a half I had a storage space with the organization, it was a stress free and convenient experience. The local was always available if I had questions and always had the best intentions in mind.

I walked into Extra Space Storage with a full u-haul truck in the parking lot and was assisted by Danielle. She was very courteous, professional, and was able to answer each question I had. Danielle was able to get me into a storage unit in less than 15 minutes. I am very satisfied with the service and facility. Thank you again Danielle!

The place is roomy for the price, and staff is very helpful getting the things setup.

It’s a great place. Clean, the access to the units is easy, good location. The only complaint is the prices went up twice in the 6 months I rented. I would recommend the place for sure.

Very polite and very helpful. Answered all the questions we had with kindness, polite and very caring.

Staff was very friendly and courteous when I called and was able to quickly answer all of the questions that I had.

What a friendly team! I had called to ask about pricing and sizes of the units as i plan on moving back to Edison. The lovely lady Yanise was who i spoke with and she was so patient with me and my many questions. I’m always worried about places not being super clean or 100% safe (can never be too careful!) but she assured me everything was perfect and up to standards which i appreciate. Thank you so much Yanise, looking forward to moving and renting with this company.

Excellent staff and good location and I highly recommend this property for storing your things for longer term as they are secured and safe.

I have been renting a space here for a couple of years, needed to add another...what a pleasure to work with the staff, especially Yanise who was so friendly..helpful...helped me set up my second space quickly with no stress or mess!!! Definitely use Extra Space!!!

Very happy with service, courteous and always there to help😃

The elevator is constantly not working. Makes it impossible to get things out of storage when the unit is on the 2nd floor and the elevator is broken. They also raise your monthly prices constantly. Not the best business model.

The lady was nice and polite. They also walked me through easily.. I love their service

Very customer oriented. Even though I had an issue they were able to problem solve.

Great customer service really friendly staff they provide all the information you need before renting an unit

Today I wanted to get some information about space rental for my belongings Yanise convinced me from finding information to actually renting 2 spaces by professional approach to customer service. Yanise answered all my questions with great and in-depth knowledge of her job and with great skill and therefore I rented 2 spaces even though I only wanted some information about the space rental. Great customer service an award winning kind.

Ive been using this storage since last year there great, you know youre belongings are safe and they really work with you

I enjoy my experience with extra storage space. Danielle and yanise are kind and very pleasant to talk to. They are the best ! I highly recommend the Edison location.. A++++++. Thanks again Denise !! And Yanise !!!

We used extra storage for a couple of months. It was so easy to obtain and shut down the unit. Extremely helpful staff. Highly recommend for affordable units.

Customer service was great. They break everything down and are always available to help

Store manager Danielle is great. Very helpful. We had issues with multiple storage in different employees name, she streamlined everything under 1 account. We lost some of the keys, she went out in brutal cold weather herself right before the snow storm and cut the locks and install new ones. This is called “Customer service”. Bravo Danielle!

I had a pleasant experience, great storage ! Will use again in the future

Good place to rent storage. Facility was clean and secured.

Renting was easy. Danielle was very helpful and explained all the options I had based on how long I planned to storage. She showed me a few choices to help me decide which one would be best based on what I would storage!

I have been a customer of Extra Space on and off for 16 years. The location is convenient to my home and primarily used for my business inventory. As a business owner, customer service is top priority for any business owner and Danielle delivered. She was courteous, patient and truly cared that I rented the correct size. She showed me units that would make my deliveries convenient and did not hesitate to make suggestions on sizes. I appreciate the extra effort she put in to make me feel like my business was not just an extra business deal for her.

Extra space storage on oak tree rd Edison was very very helpful for our moving. We moved from North Brunswick to Edison. We got a very good deal using the first month promotion offer. We rented 3 different storage spaces. It worked out very well. Will use this again

Today I lost the key to my storage unit. Can you believe they charged me $18 to replace the lock? Best $18 Ive spent in a long time. The team of Danielle and Yanisa took care of cutting and replacing my new lock. I could not have been happier. I appreciate when people are frie dly and helpful. Thank you management and thank you Yanisa and Danielle. 4 because I am sure it can always be 5

My husband rents a space here and I stepped in the office because we had a bunch of junk left and needed to dispose of it, the young lady in the front asiyahna was such a help she told my husband if he could break them down she could take a few places and then she googled a place for us to dump our stuff she was such a great help thank you

Conveniently located, easy access place with helpful staff. Place is always kept clean

I was fortunate enough to find the perfect size storage unit on special when I first called Extra Space Storage, when it was time to move out the facility was very accommodating not just for me but for the service retrieving my belongings. Thank you for making things easy.

Yanise is friendly and knowledgeable. I will definitely rent here on the future.

We needed a space immediately for our business and they were very helpful in accommodating us! Rates are great and staff is even better!Access is quick and easy. They’re also Flexible with businesses that need alternative hours.

Everything with the process was very simple and quick. Great location. Access to the storage unit was a bit less convenient- required a few steps in a corridor off the road and the hand truck was not there to wheel out the carts we had - but nothing unmanageable.

Needs more exterior lighting at night.

This was a great storage unit. It kept my things dry and protected for about a year

This location offers very good service. The staff is very friendly and helpful when anything comes up. They keep the property clean and safe and also make us feel welcome. We are very happy with the location and the hours of access. The prices of the units are reasonable as well. Overall we are very satisfied with this location. Thank you for everything.

The service was great. Danielle was very helpful in making the process go smoothly. If I would need a storage I would definitely use them again. I would recommend this place.

Best service ever! And beautiful staff.

Extra Space Storage is a great place to store your goods!!! Staff is friendly and great in what they do.

Was a customer years ago, and came back because service, and staff were always welcoming. Units were always clean and presentable. Definitely recommend storing with them!

I’ve been renting here for years and the girls have been truly amazing and nice thank you Danielle and Asey customer service was wonderful

Danielle is firm and thorough. My email did not work but she provided a solution and I was able to secure my storage unit .Extra Space Storage had the best price for a climate control unit with 8feet height.Awesome

Great facilities, everything is online right from onboarding to payment, this makes it super easy & convenient. Good location, reasonable prices too.

Customer Service is excellent. Danielle is always very well informed and she doesn’t hesitate with help. The unit was clean and well maintained. I recommend this place.

Amazing costomer service employees were very helpful

Great service, great location!

Yanise is awesome and super helpful!

Danielle was very helpful with the info regarding the size of the unit I intend to rent. Better price too compared with other storage companies in the area. The storage compound is very neat.

The people here were great and I had no issues with my stuff being here for 2.5 years. I did not however like the fact the prices on the unit went up almost every 6 months. I started with an $80/month unit that wound up being $120/month by the end.

Excellent service very nice staff

Great team and excellent customer service

Had very good experience with Extra Space storage in Edison NJ. Always had access to my unit when I wanted during operating hours. Roads are clean and the inside hallways are always kept clear of any other debris or items.

We had a very good experience using Extra Space Storage. The facility was clean and the customer service was excellent.

Rented a storage container for some misc items while we move. I was a little concerned with everything going on and how business would be handled. I was assured that they have social distancing in place and all safety precautions but was not prepared for what we encountered. Office was very clean with hand sanitizer, the girls wearing masks but very professional. Th e lease was done remotely and our interaction although brief was very professional. I am thoroughly impressed with Extra Space Storage and would recommend them!

Very accessible. Storaged here for 2 years. No issues.

Danielle and Aseyahna were very helpful throughout the time I needed storage assistance. I would recommend using their facility.

Was very satisfied the the service at this location. Very easy and professional to deal with.

Awesome place, close to oak tree and friendly staff, clean and pest free

They were very friendly and helping, address all my concern. Extremely professional! Highly recommend this place!

My moving out was smooth as moving in.My movers was able to move my stuff out easily there was enough space to park huge truck right in front of my storage which saved us lots of time and money. Thank you

Selling my home and needed a temporary place to store the excess during the staging process. Rental porcess was easy. Danielle was great with showing me how to use my unit and lock. I recommend this location!

Extremely well maintained place by very professional and courteous office staffs. Great job.

Great location. The staff, Danielle and Aseyanna were fantastic throughout our stay! Only reason this is not 5 stars......pricing. Storage is expensive!

I had a large outside storage here for several months. Outside storage has the advantage that you can drive right up to your unit for fast and efficient loading and unloading. Inside storage is usually climate controlled (not to be confused with air conditioning) so your valuables do not suffer from extremes of temperatures. The trade off is that you will have to park and use a central door to walk down a corridor to get to your rental unit. This is more time consuming and a longer walk to and from your vehicle. It can also be more exhausting. We were please with the ease of access to our outside unit.Staff were very helpful and friendly. The storage facility was clean. My storage space was dry and broom swept before we moved in. It never leaked. Other storage renters were friendly and considerate of each other.Extended hours of operation made it easy to get into and out of the facility even when Extra Space Storage was closed. I believe I saw a dumpster on property but I never used it and I dont know the policies about its use.We moved out because we no longer needed extra storage space, but we moved out of this Extra Space Storage facility sooner because although the contract mentions the monthly rental fee may increase, we did not anticipate it going up so often, it seemed to be every month! When I called the Extra Space Storage office on Oak Tree Rd, Edison NJ (not the national number) to question this regularly increasing cost, I was told, We dont expect you to be here forever. (I) The staff person then gave me a special discount and lowered that months increase. I thanked the staff member but when the fee increased again, I knew I would release this space as soon as possible.I would have stayed longer if the fee had not regularly increased. I have since become aware that this is standard operating procedures in this industry. I dont know if a longer rental period such as 6 months or a year rental term would alleviate this monthly increase since the term is often one month renewals in storage spaces. Be sure to inspect any storage unit you are considering for leaks and security.Except for the price increases, we were pleased with this storage facility and staff. The property was always clean and well maintained.

Decent storage, a lot of dust bunnies fell from ceiling onto our items we stored but for the price it was good.

I have been renting at Extra Space for 3 years and recently fell on hard times due to Covid19. Danielle was kind enough to work with me and help me save my things. It’s nice to know that there are still people out there that care and are compassionate. I would highly recommend Extra Space Storage for your storage needs but most importantly because of the manager, Danielle.

Clean facility and helpful staff. Danielle and Aseyana are very friendly and go out of there way to make us happy.

Good location and good prices. Convenient for my business. Hours are excellent and usually clean.

From the moment I pulled into the lot, the staff was extremely friendly and helpful. Tina was the staff member that assisted me with finalizing my rental registration. She made me feel like a long time friend was helping me. Tina was very thorough and showed me the rental space before I signed. She made the entire process painless. I highly recommend this storage facility.

Super fast sign up process and very friendly staff. Love that it’s a one stop shop for everything. I have rented numerous units over the years for various reasons and have learned that every company runs things differently but my experience with Extra Space has been the best by far.

Other then a ton of problems with the app and billing, which was a corporate issue. My storage experience was good and everything was done professionally and quickly

Rented with aseyahna today very helpful customer service was truly amazing

I’ve used this located for six years even after my mother passed away and moved 30 minutes away. The most organized and well run location in the state. Their special rates sometimes are impossible to find anywhere else

I have had this storage unit for years. The staff has always been helpful and move out was such an easy process. Thank you.

I have been renting units since 15 years, this is my best experience so far, staff there is so helpful, aseyahna helped me out with finding the best unit for me. I would give them 10 stars if it was an option.Thank you for your service.

Fantastic service! Danielle was super helpful and answered all my questions. Highly recommended.

Great service and very convenient! :)

Danielle and Aseyahna were very professional. Site is clean and accessible. Highly recommended

This was a great experience. Reserving my space was quick and easy.

Great service, fast and helped a lot

It was very easy and fast to begin renting a unit at Extra Space Storage. Aseyahna was very helpful and informative . Would highly recommend to friends and family looking to use a storage unit.

Great service and very clean. Easy to access. Thanks Danielle for your help

Great service and clean facility. My employer has had units in a lot of storage companies and I’m super impressed with Extra Space. They go above and beyond for their customers.

Great place and clean. Very responsive when I needed help in anyway.

Gaby was very helpful and super professional. She has gone through the overall process and show me the facility personally and also addressed all my concerns. I would appreciate her and definitely use this facility again for storing my items.Thanks again for such great welcome to Extra space storage.

Using Extra Space Storage for the first time, both Danielle and Aseyahna were simply awesome, very helpful, understood my situation and gave me right storage solution.I’m so happy that I used extra space storage for my urgent and timely storage needs.

They were great easy sign up and great staff 5 stars

Representative is patient. I love that they are quick and answer all of your questions.

Easy reservation, very friendly staff and eeverything was taken care of over a single phone call. Facility is clean as you would expect from Extra Space.

Easy sign up process, everything available here. location is clean and Daniel and Asena are very helpful