Thank you Renee, Nick, and the rest of the team at Phone Zone Wireless. I have been coming here for many years.Most recently Renee gave me outstanding service. I had a broken iPad Pro screen. They sourced the replacement part and got it in sooner than promised. They kept me informed throughout the whole process. They told me exactly what they would do and over delivered.They are family owned and operated with reasonable pricing & great customer service. What else do you need in a local phone shop? Thank you again.
I was very impressed with how up front they were about possible difficulties with the repair and taking the time to explain things clearly.
Best customer service ever! Great pricing and my ipad is like new. Will always come back here.
Jason took care of replacing my iPhone 7 screen that was broken. And he did a great job. It was efficient, price wise it’s affordable, and quick! I recommend to anyone!
Thank you for fixing my cracked iPhone XS Max screen. Apple wanted to charge me almost $400.00 plus a week repair estimate. Phone Zone wireless was able to do it in less then an hour with a wonderful price I couldn’t resist. They even applied a Fee screen protector. I will continue to take all my Apple devices to this store.
These guys have great customer service I highly recommend them if you have any issues they take care of it very quickly the gentleman Jason is very kind and quick on Repair. They have very fair pricing and had my phone fixed in about 30 minutes . Thank you Phone Zone.
Fixed my phone very fast and now the screen is perfect.
Great place. They put a lot of effort into pleasing the customer. Thats why I keep returning.
I highly recommend Phone Zone Wireless...........I called Phone Zone inquiring about replacing the battery in my Samsung Galaxy S7. I scheduled a same day appointment, and had them perform the work. The woman I spoke to on the phone (sorry, didnt get the name) was outstanding. She was very very helpful. When I arrived, Nick handled my transaction. I left the phone with them and they were finished with the repair in one hour. Thank you everyone at Phone Zone Wireless. Thank you for the outstanding customer service and outstanding work.
Great service, fast and very courteous!
Always friendly, always fast, I’ll go back always!
Used their services several times, they returned my phone with a cracked screen pretty quickly. Polite and professional staff.
Brought in my iPhone 7 to have a shattered screen replaced. Even with 2 other customers, I was attended to quickly. Nothing but good things to say. These cats do great work. They will not try to rip you off or sell you things you don’t need.... My iPhone looks new again! Highly recommended
Jason was great help nice guy and everything went smooth
Always excellent service
The family here is so nice. Jason and Steve are always so helpful!
Exceptional service. Quickly made an assessment and repair of my phone in less than 30 minutes. Price point is better than local suppliers as well. Jason is truly a technical expert. We have five kids all who have iPhones and each time an issue has arose he thoroughly and successfully fixes our broken screens and/or issue. We remain a lifelong customers!
Renee was fantastic! She was friendly, professional, and knowledgeable. She kept me up-to-date with the status of my phone throughout the entire process and made sure I was provided exceptional customer service. I would highly recommend Phone Zone to anyone who needs assistance with their phone/electronic needs.
This place is awesome! I got off of work at 5pm, made it to the store by 5:10, dropped my phone off to get my shattered screen repaired, went home to take a shower, came back at 5:45pm to pick it up and it was ready with perfect glass, screen protector, and new case all for $100.They close at 6 pm. When I drove there after work I had no idea I would be getting all this done in less than an hour. Probably the best customer service I’ve ever had. Thank you guys!
These people are amazing! I was quoted $140 to fix my screen at another place and here its only $100. And theyll only need my phone for 1.5 hrs to fix it. Customer service was spectacular. Do not go anywhere else for phone troubles. They will rip you off and treat you like youre just another face. Phone Zone is the spot. 👌🏾
I usually have one person I deal with when it comes to phone/computer issues and screens. I came in expecting to pay an arm and leg like anywhere else you go. I was surprised of the excellent service and more than fair pricing I got when I came in. I was quoted an hour and half to fix 2 screens. It was done sooner than expected which was always a good thing. Phone looks Excellent and service was amazing from these guys. I must say that I will be coming here from now on! If you have not been here, I do recommend this place for the best pricing and service
Great experience Jason is dope and fast recommend him and this place
I have changed over due to the service that you provide and the quality of employees you employ especially Renee, she brings back the customer care which I grew up on. I cannot say enough except I have never had such AWESOME SERVICE I have received each and every time I will always continue with PHONE ZONE and will tell my friends! THANK YOU SO MUCH
Been to these guys twice to buy a new phone in the last few years, very happy both times. They are a smaller, privately-owned shop, so the selection isnt as comprehensive as Walmart, but the customer service and ease of purchase is absolutely worth checking them out first. Renee has helped me both times and was extremely knowledgable, friendly, and sweet both times. Will definitely return in the future!
I came here after a certain warranty company wouldnt honor the one that they sold me. This place was close and had good reviews. They did not disappoint me one bit! I have a phone that isnt sold in the US market, but they were able to locate parts easily, and had it repaired the same day they got the parts. They did warn me if the screen broke coming off they wouldnt cover it because its not a phone they would normally see, which is fair. Replacing screens is a complicated process. They seemed trusty worthy enough to leave it in their hands and wouldnt purposely try to break the screen. They managed to do so, and got everything working properly again. Thank you so much, Im particularly attached to this phone so it was worth every penny to get it back.
Very professional. I had my Samsung Galaxy S9+ repaired and am very happy with the quality and the price. Much better service than their competitors throughout SD county. I highly recommend this vendor.
Renee was awesome, very energetic and extremely helpful. She breaks everything down for u and super trustworthy. They work fast and as a second time customer I would totally recommend them. 👌🤩😍
Came in to get a new S Series phone for a new employee. Best deal in town and customer service experience was beyond. Jason and Nick thank you. Be in soon for another one. Highly recommended.
My friends Iphone shut down and would not restart or charge. It turns out the phone needed a manual reboot. We had the battery replaced as a precautionary measure. Even though the store was closing in 30 minutes, Jason promised to diagnose the phone . The store stayed open after closing to help us. Thank you Jason. Rene was great also. All around excellent service, and good prices. Highly recommend
This place is amazing! Super efficient and cutomer service is A+’
Super cool. I got my phone repaired and it came with a warranty. The repair had a faulty screen and they were super cooperative in replacing it. Very efficient as well. Got it back in just a couple of hours
I can not express my gratitude enough for this place! I had a glitch in my charging port, and Renee was so helpful explaining what could be wrong. They fixed it within 2 hours and at a very reasonable price. Definitely using them again if I have issues with my phone in the future.
Dropped my phone today and shattered the glass. Stopped by Phone Zone because it was close to my house. 1 hour later my phone is fixed and I’m out the door. Great customer service and great prices!
Amazing place! I have never been so satisfied with costumer service and the work phone zone does! Jason is an amazing guy he helped me answer any questions I had and made sure everything worked perfectly. I have been coming here for the last few years. My first phone was ran over he fixed it. My second phone had an Audio issue and instead of charging me to fix it the referred me to apple due to a warrant I may have had .my third phone was completely in pieces from it being thrown and he got everything working like new. Rena is an amazing women with just a positive attitude. . If u need a phone repair go here.Most honest place I have ever done business with.
This guy was awesome fixed my phone in like less then 20 minutes and was hilarious!! 10/10 good price too
Great customer service! My screen was lifting, and the cause of it was because my battery was puffy. I thought I was going to need a whole new phone, but because they were so honest all I needed was a battery. And now Im good as new! Thanks phone zone! Thanks for your honesty, your my go to repair store from now on!!! Keep up the EXCELLENT WORK!!!!
These guys always not only fix my broken phone screens thanks to my son, but hook it up and fast. Very convenient and prices are competitive. Steve the owner is an awesome dude and is always honest.
Just got hooked up with an unlimited plan for cheap. Got a new case and screen protector for a good price. My phone is looking new! They have great customer service!
I wasn’t sure if my phone could be repaired but they fixed it up really. Good as new. Thanks guys
I went to PZW to get my iPhone Xs screen replaced. The first time I replaced it, the 3D touch and GPS didnt work prorperly so I came back! Even though there was a deep marking on the screen, they replaced it for no charge and now the GPS works back to normal and the 3D touch got better (needs to be intentional presses). I dont want to risk it again. The prices were also very workable. I really loved Renee, shes awesome! Thanks for the great service!Edit 8/11/19:I ended up going back because I broke the screen myself, Steve was nice enough to give me a discount on a new screen. It works great, GPS works well and Im a happy customers. Thanks yall!
Great experience here! Helped super fast and given a very fair price. Customer service was fantastic.
Jason hooked it up with a new iPhone 6s Plus, he made my birthday amazing with this awesome gift. I didnt have an appointment and he still gave me the best customer service right away. I always come here for repairs and now I know to come here for the latest phones as well. Thank you to the phone zone team. Amazing people and even better prices!
The best place to fix your phone, Jason and Steven are so nice, explain things in a way that dont make you feel stupid and go above and beyond to help in any way they can! This was my 2nd visit and I would recommend to anyone who isnt sure if their phone can be repaired... Great customer service!!
Great Atmosphere! They seem honest, kind and sincere in helping each customer.Highly recommend them.Great team you got working there!
Over the last few years I have relied on Phone Zone for their repair services. The repairs on my phones have been done fast and effectively every time. Their prices are more than fair for the quality of work they do. Additionally their customer service is beyond stellar. I would recommend them to anyone in need!!
Awesome service and price. Jason was incredibly helpful and friendly. I was out in 15 minutes. Highest recommendation.
Love this place!! The manager is a beautiful lady with great customer service and very helpful. Never experienced such a great customer service in a phone store
The customer service here is fantastic!! Not only did they do a great job on my phone, but they make you feel welcomed and are very friendly. Steve fixed my screen saver and because we had such a good experience, my husband went back the next day to get his phone speaker fixed. We would definitely go back and refer our friends :)
Great place to fix your phone
Most reliable phone shop in all of San Diego. Ive tried many places over the years but I keep coming back here because the prices are great and the owner provides the best service. Talk to him about your issues and hell make sure to help you as best he can. Thanks a bunch!
Awesome place with an AMAZING turnaround and friendly service!! I walked right up, he took my phone, explained the process with and asked me to come back within 30 mins. I’ve had horrible turnarounds with other phone screen replacement companies, so thank you Mario for making this experience great!
Great customer service
I got my screen fix here. Service was was extremely fast and my phone looked like new. Staff is very friendly and the prices are great. I highly recommend phone zone!
Phone Zone is amazing! The service is always quick and easy, they make sure everything works before and after taking your phone and are very reasonable with their prices. Soooo much easier than buying a new phone or buying a cheap/sketchy part for your phone!
My daughter saved me from buying another phone and called Phone zone and spoke a wonderful lady. I came in I was apporched by Jason. Jason is amazing. Thank you phone zone wireless you are the bomb!!!!
My first time here and the service was excellent, quick on repair and everything came out perfect! Highly recommended! They also give you a specific time they will be done and they are right on time. Check them out !
I have been coming here for over four years. Steve and Jason are awesome, this place has the best customer service, the best and honest prices. They are straight up and honest with you. If they can fix it they will, if they cant theyll tell you. Best place ever
Dropped off the phone for a screen repair and within two hours the phone was good as new. Staff was knowledgeable to be able to even fix the sound switch on my iPhone without a charge. Well run business and I would use them again.
Amazing customer service! They replaced my cracked screen on my iPhone 6s Plus while I waited. Not even 20 minutes. Love this place. The prices were extremely reasonable as well. See Jason or Renee. They will treat you well!
Great customer service and extra helpful. I consistently take my phone here for all my phone needs. Always have great deals! I am more than pleased, thank you!
I thought my phone was beyond repair...But I was wrong!These guys are Great!! I will refer everybody to Phone Zone!!Thanks Again Steven!!
Best place in El Cajon. Really great service. Had two screens fixed and one LCD fixed. No problems!!!3/23/17.....Well, I broke my Note 3 yesterday. Theres no other place I would go then Phone Zone. They made sure they had a screen in stock. They made sure the LCD was compatible with Verizon. Then the cheery on top, my LCD screen was on sale. This place is AWESOME!!! Dont go anywhere else!!!!!
They are awesome. Reasonable pricing, get work & great service. Glad I found this place.
I shattered the screen on my I Pad. Phone zone had it looking great within hours at a very reasonable price. Renee was extremely freindly and very helpful. Hopefully I wont drop it again, but if I do this is where Ill come. I highly recommend this place!
Ive been to Phone Zone Wireless twice in the past three years for cracked screens and theyve done a great job with both devices. Good prices and friendly customer service. I have also recommended them to several friends.
This place is great the customer service is off the charts price is very reasonable 👍😊
Fast repair and good customer service. Friendly staff and offered excellent price. Would recommend to others.
VERY HONEST WORK!
Great service and excellent, friendly staff. They are now an approved cell phone repair shop for Square Trade warranties. I recommend them.
Jason was very helpful. Great customer service. Best place for phone fixes.
I have been coming to this place for years for all and any cell phone problems. The owner and employees are very knowledgeable and would work with you to find the right solution. Very reasonable and honest service and definitely would recommend them to anyone.
Great customer service, friendly welcoming. Very reasonable prices and variety selections. Excellent job Phone Zone Wireless.
Very great people. Come here for all my repairs about 6 of them. They waited after hours till i arrived once when i was late to pick up my phone So Amazing service!
It was a great experience. I recommend anyone who is having phone issues. Great customer service. My new phone place to come in when I have any issues with my phone
So pleased with my service. Came in for a new case and left her with a great purchase. Jason helped me find a super rad tech 21 case that fit my style and phone perfectly!
Friendly environment Steve and Jason are awesome. Ive been coming to phone zone since they opened and ive never had any problems. They have the best prices for fixing screens
I went to get my screen repaired for an IPhone 7 plus because I shot it with my BB gun. They were very fast on fixing it and i’m very happy. I recommend it.
Jason is the man!! Go see him! Very knowledgeable and great customer service. They also support military! :-) Very satisfied with my repair.
I am an “OG “ customer of phone zone ! That is to say I have been a customer of theirs since 2015 my last 3 phones I purchased here at Phone zone .Renee is the most knowledgeable tech specialist I have ever encountered ! They also keep my computer file current so they know my history and can help me accordingly.Highly recommend.
These guys are great. Had my phone screen and battery replaced for an awesome deal. I recommend these guys for all phone repairs.
We have come to this place multiple times with broken screens on our iPhones and even a broken home screen. These people are so helpful, knowledgeable and friendly. They have made our phones look brand new and working great again. Thank you Phone Zone for your wonderful service!
This place is awesome ! I literally got my phone fixed just by standing there and talking to Steven and Jason at the front counter. I refer everyone to go to this place ! Cheap & fast with wonderful customer service. Thank you !
Phone zone is the best got my iPhone 6 fixed. It took 30min very quick and easy they are very nice and they will inform you about everything. including the lifetime warranty you get with them when you fix your screen.
Great service. Great people. Very helpful.
Thanks for the screen repair, my new tempered glass protector and slim fit case. One stop cell repair shop. Will definitely be back!
Loved this place! Very friendly staff and they fixed my phone in like 30 minutes! Highly highly recommend them.
Awesome repair, and quick! Really great pricing and everyone who works there is very Polite! Great place to eat phone repaired!
High tech solutions and old-school service. Had a problem with my phone, they first sent me back to the service provider to get a free fix from them. When that didnt work, they fixed the phone, faster than theyd promised. If the fix hadnt worked, Renee (the extremely helpful and patient tech) told me they would refund the price of the specially ordered part.
Awesome honesty you can trust these guys. Great work 👍
First time here and Ill definitely come back. Friendly staff, clean, professional place, the best prices and they finish very fast. Would recommend to anyone who needs a broken screen repaired.
I was really bummed and very doubtful that my iphone6 plus could be repaired after dropping it in the toilet. After searching the Internet I ran across PHONE ZONE WIRELESS and gave them a call. Stephen told me to bring the phone in and theyd diagnose it for FREE!!!Needless to say, they repaired it for me within a few hours and Ive got my phone back!Thank you, Jason and Steven for such great service.If you find yourself in my predicament or any other cell phone repair service needed, definitely stop by and see them!
Great place! Was really worried about finding a place to repair my screen but felt at ease once I came in. Very professional and knowledgable! Highly recommend!
I’m very please with this place. They’re super friendly, and friendly. Came for the second time to fix my iPad
Great customer service. Great prices. Fast service! Fixed my iPhone in less than an hour.
Excellent service. Friendly staff. Went out of their way to help. Gave me a free screen protector and helped with other phone related problems at no charge.
Best experience first time here in the great service great prices Renee is beautiful and awesome she did the best job she’s a professional !!!😀
Super friendly and quick service. 10/10 would recommend
Steve was fantastic. Absolutely phenomenal service. I was in and out with no complications. Got a free case and free tempered glass. Cant beat that.
Came in to fix my iPhone 5 screen, Jason was amazing. Wait time was short even with two people ahead of us. Extremely professional! Thank you Phone Zone Wireless!
Very impressed. I went through here to get my galaxy s8 fixed, they accepted squaretrade. Even if I dont have squaretrade I will go to them for any needs. All the staff was very nice.