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Rack Room Shoes
BASSETT PLACE MALL, 6101 Gateway Blvd W #440, El Paso, TX 79925, United States
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Rack Room Shoes
Comments
Ly
Review №1

I loved my purchase. The staff were attentive. On the other hand, if you are on a budget, I wouldnt recommend shopping here.

Er
Review №2

Actually today I had help.. 2weeks ago didnt have any ..love my shoes... Great deal..

De
Review №3

Outstanding customer service...got one pair I loved in denim. Then, it came with a free pair. Love both...will wear them already. Thank you for making my visit to the mall so interesting!

Av
Review №4

Super overpriced and never anyone to help the workers just look at you like you crazy and never bother to come and help

Mo
Review №5

Sales person came by but shoes are a little bit pricey. Nice assortment. 😃

Je
Review №6

Came here before... Customer service was terrible. Here again a couple minutes before they open. 10 oclock hits. They arent open. 1003 two ladies walk up, unlock the gate, open and close it. 1015. Still close. Pure laziness. Its super early and no one is even here open the damn gate. Goodness.

Va
Review №7

They have a pretty good selection. Not exactly cheaper than any other big name places though.

Na
Review №8

Great customer service and friendly as well.

Ed
Review №9

Best prices on Sauconys& Asics for me and my son picked up some Vans for about 30% cheaper than the Vans store in the Mall

Ed
Review №10

Its ok just wish employees would help customers waiting to pay allot more then just being ignored

An
Review №11

For the most part i always find comfortable shoes here

Jo
Review №12

They discontinued Nike Cortez and the new styles are not what I expected.

Ro
Review №13

Good deals ok service

my
Review №14

Staff was friendly and they had a good sale that made choices easier to make....

Al
Review №15

Lots of employees around but customers werent getting any assistance

Jo
Review №16

Excellent selection of shoes, service was great thanks to Bruno he had a great attitude and was willing to help us in need when he didn’t have to. He should be promoted to a higher management position. Definitely will be returning!

Sy
Review №17

Not a lot of good selection

Ka
Review №18

Always a good deal, lots of selection!

Br
Review №19

I get my sons shoes from here. He is super active. I have to replace his shoes every three months. U would think with the price of these shoes he would not wear them in so quickly. It kind of sucks. But i will continue to go maybe a different brand will change this rating!

Ve
Review №20

We love the BOGO offer but they dont have much for boy toddlers, you see the girl shoes & they have so many, thats why I had to deduct a star. But the ones we buy they always last & my son is very comfortable on them. We stop Everytime we pass by. Customer service is good, they always offer to help us with no problem.

H
Review №21

Dulce was very vigilant and attentive to our shopping needs. Will return to make future purchases

An
Review №22

Pretty good serviceGreat staff.!!

Le
Review №23

Great deals! Buy the first pair of shoes and get the 2nd at half price! Excellent selection and helpful staff

ME
Review №24

Great deals on shoes for thw entire family. Super helpful staff and clean store. You wont be able to get the newest shoes out but they usually have thw classics and some.

He
Review №25

Kool shoes

wi
Review №26

Good sevice Thanks from Mr Faucet Fix 🌹

Jo
Review №27

Very helpful when having them looking for specific items or sizes. Very courteous and great service.

Ce
Review №28

Its ok but the only problem is they never have the size or halfs some times they do some times they dont.

Lu
Review №29

The girl @ check out DIDNT SPEAK ANY ENGLISH!!

ch
Review №30

It has Nike slides and better running shoes than the actual Nike store nearby.

J
Review №31

Good selection of Mens and Womens shoes.

Do
Review №32

Customer service was not good. They didnt offer to help us at all.

Jo
Review №33

Good service.

jo
Review №34

Nice place to buy those shoes you want.

an
Review №35

Love the buy one get one half off!

Mi
Review №36

Good price, good selection

Mo
Review №37

They have more variety at this location:)

La
Review №38

The personnel is so kind and the service so good

Pa
Review №39

Wasnt as well organized now as the last time I was there.

St
Review №40

Great customer service!

Ro
Review №41

The Nikes i bought were not made the same...now i know why theyre so cheap and when i say cheap i mean cheap...

Ce
Review №42

I was helped by an associate, she made my day day!- Cl.....😊 Thank you

Ed
Review №43

Lots of shoes good prices

Br
Review №44

Customer service wasn’t great. They didn’t ask if we needed help and the store wasn’t even busy

El
Review №45

Very curtious employees

G
Review №46

Good customer service

Ma
Review №47

A lot of options for everyone in the family. Not the cheapest prices.

Al
Review №48

Very good service

Al
Review №49

Big selection!

ni
Review №50

Need to keep stocked

Ed
Review №51

Good

Gu
Review №52

Good,attentive, fast service

ca
Review №53

Excellent prices

Mi
Review №54

Good variety

Jo
Review №55

Need some new Kicks!

Pa
Review №56

Great variety

Ju
Review №57

Shoes, shoes everywhere!

Fr
Review №58

Busy

Sa
Review №59

Good selection and service.

Lu
Review №60

Very attentive staff ..

Es
Review №61

The employees are lazy, they do not want to look for you any size you ask for and nothing else says we do not have it only online

co
Review №62

Variety and good prices

Ma
Review №63

Excellent

Ri
Review №64

More or less Ynimodo

Os
Review №65

Peace of Jesus Christ: this branch seemed very good to me, although it seems smaller than the others, I also searched for my number here but unfortunately there were not any, so I decided to buy a larger number, it did not look so big to me, so It is passable. Very friendly too

Ma
Review №66

Very good service, speed and has specials to save $

An
Review №67

They have almost no variety, and most times they ask for a tennis model, they did not have it and they had to order

Mi
Review №68

Many styles at good prices

Ce
Review №69

Good prices, promotions and customer service

Fa
Review №70

Good discounts and coupons on your page

Review №71

Very expensive

Je
Review №72

🤗😊

CA
Review №73

Market prices.,,,,

Information
12 Photos
73 Comments
4.1 Rating
  • Address:BASSETT PLACE MALL, 6101 Gateway Blvd W #440, El Paso, TX 79925, United States
  • Site:https://rackroomshoes.com/store/471?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=471
  • Phone:+1 915-843-2699
Categories
  • Boot store
  • Shoe store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:12–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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