Josh and Doug quickly diagnosed my charging problem and insured it was repaired quickly and properly. As a disabled vet, senior citizen, I am grateful for their assistance.

Great customer service! They welcomed me as soon as I walked through the door. One of the guys helped me to get a better deal on tire spray.

Great place but no luck finding 20w50 oil synthetic....will go back and shop later

Good service and prices.

Had good selection on auto paint touch up

Went great. Tested battery, needed a new one. Got the one that comes with 3 yr warranty. Nice customer service.

Dont know never went there.

General manager Josh and team member Curtis are very friendly and knowledgeable! Both go above and beyond to get the job at hand done!

The employees here are very helpful.

They had a lot of excuses why they couldnt help me they wouldnt help me put a filter in my car he didnt want her to finish doing the test on the car I just gave up when I cross the street by AutoZone I hate to say it but Auto Zone treated me a lot better

Devin was so helpful!

Has what you need and knowledgeable staff

I woke up this morning to my car not starting. Once jumped it was fine. I took it to Advanced Auto to have my battery tested. The worker did not seem like he wanted to be there but he did come out to test it. He could not get the battery to test and stated that it is probably an electrical problem. Considering that it started when it was jumped, I did not think that sounded right. Then, since my car was off, it would not start. He walked away without saying anything. I just stood there for a little while and when he came back, he asked if someone could come out to jump me. I ask if he could, since he was there. He said that he wasnt supposed to do that. But he did jump me and I was able to leave. I went to the competing store, Auto Zone, and they tested my battery with no problems. I did have a bad cell. I would not recommend going to Advanced Auto in Elizabeth City.

They had the parts I needed. Prompt assistance. A good experience

Have been a long time customer of Advance and have gone many times for OBD-II scanner test on my vehicles. I understand times are different right now with Covid so I called ahead to be sure they were still offering this service. The associate answered the phone and was friendly at first. I asked about the code scanning and she told me they are not doing it currently. I thanked her and asked her if that was all the Advance locations ( I can easily visit another if it was available) and she sort of laughed and was like well yeah thats true for all the Advances but I cant speak for my competitors (I did not ask about the competition I specifically said Advance) I replied Ok no worries thank you so much for your time and have a great day! Not sure how much she heard of that as she hung up on me before I finished. No bye no kiss my behind nothing! This one interaction has really caused me to no longer want to do business with Advance and I spend a lot there as I do most of my own work and have 3 vehicles. Please see my review of Autozone in Elizabeth City NC as they handled the same situation in a completely different way and hence earned my loyalty going forward. Customer service is huge and it means everything to me on where I choose to spend my money.

Fast and friendly. Only place in town to have my part.

I love great service and kind people. I purchased a qt. of oil and they offered to pour it in to my car and I like that! 👍

Very helpful. He even went to my car to look for something that I couldnt find..

They were very friendly and helpful.

Very nice and go out of the way to help

Knowledgeable people. Always helpful

Looking for three windshield wipers.They only carried one

I almost always purchase parts from here after they bought out Car Quest. Car Quest parts are of great quality. My only issue with this store is the knowledge of the help at the counter. I often ask questions and they literally just tell me they dont know. I would rather they tell me that instead of lying to me, but my point is that they lack knowledge. Even basic car stuff. Some of the veterans there are definitely knowledgeable, but they cant help every single customer. It also bothers me when Im asking for help and they are on their phones. Please put your phone down and pretend that you want to help me.

Best parts

They have what you need. Friendly staff.

Awesome. Counter guy helped me locate water pump parts and the AC supplies I needed.

The service was garbage... extremely rude store associate

Luckily auto zone is right across the street

The folks here were super friendly. I needed a windshield wiper on this trip. The computer to help you pick the correct wiper(s) is helpful & the cashier always asks to see if youd like them to double check at the register. A gentleman took my old wiper off and replaced it with my new one in less than 30 seconds.

Such a pleasure to shop there. Josh the store manager was great! Will shop there more.

Best if you know EXACTLY what you need. Bought coolant canister and clerk asked if I had a hose assembly..which I did. Only to find out the specific brand I bought has a proprietary attachment...which the clerk informed me of after I made a return trip to the store.

Horrible business I will never go there again

They were great in helping me get the right wipers for my Fiat. They installed them fast!! Thank you!

They always have the stuff I need.

My experience was well worth the visit, purchased a new battery, it was installed in 5 minutes or less, plus new windshield wipers aslo attached for me, very, very nice ppl there

The best service auto parts store in Elizabeth City. The young man that assisted me was very knowledgeable and friendly. Recommended a product and sold me the same. Will definitely return to do Bussiness.

MONEY PIT but seriously I really like you guys.

Very helpful and knowledgeable staff here. I had a dead battery and I am physically unable to swap the battery myself. Very graciously swamped the battery for me. I really appreciate service like this. I will be back!

Always helpful when I need to find a part

Curtiss was very nice and helpful on the phone and at the store. Will definitely go back.

Seems like a great team working here. Very friendly and help full!

Friendly, and helpful.

Super cool place very friendly and Curtis was alot of help.

Great place, great service! Also great prices.

Recently bought a $73 part from here and was told that if it didnt solve my issue that I could return it. Turns out that I didnt even need the part and never installed it but for some reason theyre telling me I cant return it. And the woman who said I could return it is denying that she ever said I could return it. Never shopping there again.

Ordered & paid for car battery on line. Drove there about 20 minutes later and a sales associate immediately installed it in no time .

Well organized. Great service. Knowledgeable staff.

Prompt friendly service.

Very happy help todau... goog prices too.

Usually has what we need at decent prices.

Me and my grandfather are there all the time its the best place to find what you need !

Sometime I walk in and wonder where everybody is. I have walked around, found what I needed, waited at the register, and finally left because nobody was around. Autozone across the street can be the same way. OReillys has always helped me quickly. But sometimes you have to go to other places like Advance to get what you need.

Ask for Matt...He is the best and will take care of you!

Helpful and local is a win-win.

Excellent service and had everything in stock I needed

Great store, helpful knowledgeable employees. Great prices when use coupon codes online ahead of time.

Always very helpful. Staff very friendly

Very helpful. Thanks for hooking up my new battery.

Very friendly parts store good service

Much better customer service than OReilly

Great employees willing to help with all your auto part needs

Had a very good experience at Advance Auto today very good people, they checked my battery and put it in out in the sun, cant ask for anything better then that and didnt charge to install it. Go Advance Auto

Very helpful and informative with good customer service

Great service and knowledgeable staff.

Great low cost parts good warranties

Long as the workers arent putting in there phone numbers when it comes to warranties

Very friendly staff and convenient

Its ok for some auto parts

Excellent service and friendly staff

They have what you need to fix your car

Well since all the problems with Autozone had to go somewhere

This place has nothing in stock and if you call, you will be waiting..

They have given us the wrong part a few times

Very helpful staff.

Quick service,very professional

Employee Wouldnt Help Wife change a light bulb.

Very helpful employees.

My go to auto parts store

Very accomodating !

Good prices on parts

Go online and pick the parts up. Save tons of money!!

Always friendly employees

Very helpful and friendly

I work there.

Fast and convenient

Good parts store

Helpful, informative, friendly

Great service

Great help!

Fast service

Very helpful

Great team

Great service

Great management

Unhelpful

Professional and friendly

Helpful

In what I was looking for they solved me. The staff a little full.