The service is great from when you walk inside i would call ahead just to make sure they have the part in store a day ahead

WESLEY was such a tremendous help. Great disposition. Truly a gem. Work ethic is above the normal these days! Thank you WESLEY.

I have been a customer at this store for a few years now and its always been the best customer service of any auto part store in the area. Always attentive and ready to help. Sometimes I had to wait but it was worth it. Management is always helpful.

Best customer service I’ve ever had. Manager help me with an issue from a previous store without hesitation and help me to get my parts.

Wesley was incredible.. Very knowledgeable. Im so glad I ended up at this location.

Very poor customer service. Waited in line to get a part. I was only one in line. No help.Two other people came in behind me and they imediately served them.I went ahead and left. To many other parts stores in town to put up with that kind of bias from this stores personnel.

If lines were not so long I would give 5 stars.

Awesome customer service! I needed a new wiper blade and the young man was so kind and helpful. He explained the differences between them and how his own had lasted. He put it on for me and I was thrilled.

We are so thankful it did not close until 10 pm! We were on vacation in the area when our windshield wiper flew off! The gentleman who assisted us was very pleasant and helpful!

Needed new battery. Installed. In and out. No waiting. Great service.

The manager was very nice and went above and beyond to help me with my car!

Great place but I had no luck finding what I was looking for..20w-50 oil..synthetic..but over all ill go back and shop there again

David G was very helpful in helping me find parts for a non-OEM project Im doing. With only a vague idea of what I wanted, he did a great job of interpretation and I walked out with most of what I (think) I needed.

Very great guys to ask for help!! Been going there for years..all the time, excellent service..try them out

Took back some parts helped me the whole way love them

I got windshield wipers and wiper fluid and the dude was rly nice. Told me of my options and put the wipers on for me and filled my wiper fluid. I don’t know his name but he was rly cool and could tell he was genuine about helping me.

They always do me right even when I get done wrong, they make it up and do me back right! LoL... All my auto needs one stop shop! A plus, you cant go wrong ... If you do, it will still end up right.. 😉

Had everything I needed,very helpfully

It was ok. I like going there because they will put in things for you. Advance Auto wont.

Speedy and courteous overall great experience

The right place at the right time, AutoZone Auto Parts. I got wipers and they put them on. Love the customer service.

Workers were great. I needed new wipers was in and out in no time. They put my wipers on.

Awesome, put my wiper blades on for me to . Very nice gentleman🌻

I called this location to ask if they are still offering OBD- II code testing. I just had a not so pleasant interaction at my usual auto parts store so I wasnt really expecting a whole lot. The associate who answered the phone was very friendly and personable. He explained that they were offering the service just a little differently more DIY with guidance to maintain social distancing! That was perfectly fine with me! To be honest even if he would have told me they weren’t offering the service his kind and helpful attitude made all the difference in the world to me. When I got to the store I interacted with several associates each one went that extra step farther to ensure I felt valued and informed. I didnt spend a dime this trip but you can be sure they will get my business from now on! I spend a decent amount on car projects annually and regardless of price I will be going to this Autozone moving forward

Friendly staff, very helpful, prices are reasonable and they will get you what you need.

I went to another competing auto store and was given bad information. They tested my battery but could not get a read and said it was an electrical problem. I thought that the information did not sound right, so I went to Auto Zone. David, the worker, helped me right away. He tested my battery and it was a bad cell. He installed a new battery and it works perfectly! Great job!

Very nice respectful employees,fast check out clean store!!

Nice clean store with great employees.

Wesley D. Helped me today with my taillight question. I appreciate his help very much!! Hes awesome!

Man everytime I need a performance part they they school and let me know what I can do and afford what I can do and win ford day

Today I came in needing a diagnostics test because my service engine light came on. Ron was happy to help out. After plugging my car in and running it into the computer he found exactly what the issue was. He explained the issue wasn’t a severe problem and gave me a print out of a list of things I should check into. All for free. 10/10 great customer service. They were very helpful!

Professional, polite, and didn’t try to take advantage of a single female! Very impressed! Highly recommend this location and staff. Wesley was great!

The help they gave was so very kind...

I stopped needing to get my battery checked. Everyone was friendly from an Auot Zone truck driver to Aaron Sawyer who actually helped me. Mr Sawyer tested my battery and replaced it taking great care in keeping a connection so my radio would still work and I wouldnt have to search for the code. Very much appreciate the kind and thoughtful service he provided today!

Good or ces

Helped me get exactly what I needed in no time.P.S.A. Dont pay for stuff over the phone. Not only is it dangerous, it takes longer to process (There was a stupid Karen in front of me today).

I first stopped at Advance Auto Parts, I needed a blinker bulb. Advance would sell me the bulb but no one to help me put it in (the gentleman that was helping me told me they couldn’t/didn’t do that).My husband got transferred to Mississippi with his job, so needless to say I can use all the help I can get.I did not purchase the bulb from Advance Auto. I left and called AutoZone Auto Parts across the street from Advance Auto and spoke with Aaron. He told me to come on over, I did. Aaron didn’t just sell me the bulb, he took the old/blown one out and put the new one in for me.This is customer service and I appreciate Aaron and his help! AutoZone will continue to get my business.Thank you, Aaron!

Apparently your staff has no knowledge of vehicles. Just because your staff doesnt listen and they keep selling me the wrong parts .so I quit doing business with you all together.

I was just at store 2476 in Elizabeth City,N.C.. Brandon R. Was very helpful and went out of his way to help me. I will definitely be back.

Been to Jeep- they said I needed a whole taillight assembly ( big bucks). Aaron and Ron figured out it was a $10.99 socket carrier in about 10 minutes! Yea! My brake light worked in daytime but went out if I put my lights on at night... Good job!!

Excelente service! Very professional, informative and quick! A whole lot better quality products and service than OReillys and Advance!

They always have what Im looking for. Convenience at work.

Always a great place to go for auto related needs and advice. Great warranty for the price. Great selection of products. Outstanding customer service. My only choice for automotive parts and products.

Very helpful and informative. Great service!

Mr.Aaron was very helpful he is great at what he do

Ordered a part on Siber Monday so we could get the Siber Monday discount. They emailed me the next day and told me my order was canceled. If their inventory had been up to date they would have known they didnt have the part & I could have ordered it someplace else & still got a discount.

Reasonable prices!!

Service was quick and in a timely manner! Customer service helped with puting my windshield wipers on. Nonetheless, I gave 4 stars because service struggled with trying to remove tail light cover to replace bulb! I had to go elsewhere to have it done. Overall, I was pleased with my outcomes!!

People are so knowledgeable and they have extensive stock

Very helpful in getting what I need. Im not car savy but they made me feel capable without being judged. So it was a major relief for me. 5 stars for not looking at me funny!

I had to make a return today, & I didnt have my receipt. It was for a can of penetrating fluid & the spray nozzle was broken when I took the cap off. Anyhow, I received very good service & got a in store card for the amount of product.

Assistant was very helpful and friendly.

Great staff! Quick service. Competitive pricing. They also price match!

People are so nice their stores clean well-organized

Totally nice and helpful staff. They even went out of their way to help us. So going back.

Went there today and was waiting in line with a heavy jack kit box. Was going to purchase but was standing in line waiting to be helped but was ignored. 3 workers were currently in the building and one guy was on the phone. Decided to walk about and spend my money elsewhere.

Today my van started shaking and the check engine light came on. I called an auto repair shop and was told they couldnt look at it until next week. I then pulled into AutoZone where a very nice man ran the computer diagnostic and found it was the spark plug. Purchased the spark plug and my husband will replace tonight. Thank you AutoZone!

Always people willing to help and even go the extra mile. No complaints here

Have what I need and order what they dont have in stock promptly

Helpful polite as well as knowledgeable

They had what I needed. There were 3 employees and 1 other customer when I entered the store this morning at 10:40 a.m. 1 employee was on the phone. The other 2 were just standing talking to each other. When I got in line the phone rang and the Hispanic employee started talking on the phone and turned his back to me. The woman walked away. I stood in line for 5 minutes. Then 2 other customers came in. Once the Hispanic employee finished the call he just stood there for a few more minutes and then asked are you being helped? Of course not, you saw me come in. Then, he didnt asked if I had an Autozone card. I paid for my things and I had to ask for a bag. There are 1 or 2 friendly and helpful employees there. They just didnt work today.

Excellent customer service this morning...check out was simple and efficient...added bonus of having my check engine light checked for free! Cost is a bit higher than I prefer, yet having product in stock and some items on sale is appreciated!

Very knowledgeable people work there. Got a friendly hello as soon as I walked in .

Woman who helped had no idea what we needed even though we showed her what it was. The old part was her example. She didnt even know it was stocked. We found it ourselves while she rode the clock. We checked out with someone else for fear she wouldnt know how to work a register for checkout.

You really cant judge a store like AutoZone on its value by itself. Just like Burger King, Captain DS or Blockbuster video. To be honest, I really dont trust mechanics, with that you can usually tell when you meet an experienced and knowledgeable person, like the two guys at the AutoZone in Edenton, NC and there is couple I met in EC also, I have also met a lot of fakes especially in Brooklyn,NY and Philly.

Great website. They track all your purchases so you dont have to have the receipt. Great tool loaner program.

Seems to be a nice store just starting to do business with them

Amber had a bright smile spoke with knowledge and confidence about te parts she was selling me. Even showed insight into my concerns far beyond what I was expecting. Overall great experience and I wil definitely be back thnk you Amber for your kindness and knowledge you shared with me

I only buy from the one in ec Aaron is the best

Found everything i was looking for and more with excellent deals

Great service and good people. Knowledgeable about what their doing.

Very good place to buy parts my wife went alone and was not taken advantage of or sold unneeded parts.

Techs are friendly and helpful. They usually have normal maintenance items in stocks for popular model autos

Good for locating and buying auto parts. Employees are nice. Business is clean.

Great people and service. Could use more help

They honored my battery warranty.. And they charged it Up and told me if it doesnt Stay charged that they will honor My warranty and give me a New One..

Fast pace

Experience was very good. Store clerk was very helpful and knowledgeable.

Great experience. They helped us install our windshield wipers.

Great service and communication. Staff is well informed

Only needed brake light bulbs, had them, bought them, life is good!

Good place for car parts they just need faster customer service

I have visited the stores in Elizabeth City and Edenton. Every visit has been a positive experience with helpful staff willing to go the extra mile.

Awesome service an got free bottle windshield washer fluid

Very helpful and polite

Friendly staff and they know what theyre doing very helpful.

Always helpful staff. Go in about once a week and they definitely know my face now.

They had what I needed at a good price.

Called ahead about a part, got there and was given the part. Thanx Much

The workers are nolligable and the prices are reasonable. The things I needed were in stock

One of Elizabeth Citys best auto parts store! Prices are competitive to others!

Worst customer service on the planet. When youre ready to check out you can stand there forever. Employees are all hoping someone else will run the register. I just left. Nobody noticed or cared.

Great sales people and they always have what I need!!

Way better than those other guys.......

Just be prepared to wait in line. They will put in your bulb for free if they dont have to remove panels to reach the light.

Friendly service, but man... Youre going to wait a long time, every time.

I like shopping there. Good service from knowledgeable people.

Dont know what to say about this but oh well all I know I was looking for a job lol

Lower Prices Than The Competitors

The manager was extremely rude, complaining loudly about the store closing and people coming in. The store was closing an hour early for the 4th, but it was clearly marked. He locked the doors as we walked in, which was 10 til i.