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Walmart Auto Care Centers
101 Tanglewood Pkwy N, Elizabeth City, NC 27909, United States
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Walmart Auto Care Centers

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Li
Review №1

Gave me a good deal on my tires. They were fast, very friendly. I was in and out in thirty minutes.

br
Review №2

Would have given 5 stars but after a week of driving after getting new tires I noticed my car was starting to make funny noises. Come to find out the driver side tire was never tightened all the way and the lug nuts almost came all the way off. We were very lucky the tire didnt fall off.

No
Review №3

The ladys at the tire shop were really helpful

Pa
Review №4

Not satisfied. Ive been coming for an oil change on my 2007 BMW. As well my daughters oil change on a 2006 BMW. They never have the oil filter for the oil change. I had to purchase filters for both vechicles. Then I was charged full price for the oil change. Instead of subtracting the price which I paid for the filters

Ch
Review №5

They never ever answer their phone, not when I tried four months ago or four days ago, multiple times. So I went to Hudsons instead and they were amazing 👍

Vi
Review №6

I feel they are under staffed in that department at Walmart. I had to wait over two hours and that was before my vehicle was taken in. It was another 90 minutes before my car was done. Almost four hours total.

St
Review №7

Not only did it take 2+ hours to get an oil change and one new tire, (we were the very first people when they opened too) but as I’m driving my car home the piece plastic underneath my car that protects everything falls almost completely and starts dragging. This had to have been touched as they changed the oil. Would definitely not recommend this place.

Ru
Review №8

Walmart tire representative personnel treat me with utmost respect to place explain people are friendly and they answer all my questions I need to know and the pricing of the tires they have to fit on vehicle I get them five stars

An
Review №9

Sporting goods department needs to explain in detail the criteria for purchasing firearms, especially to people such as myself who are new to the sport of hunting. I went in to look at purchasing a gun for hunting, wasnt sure what I needed and because I had a friend helping me, we got judged and received the run around. Ronnie, should not be so cocky and explain better as Im not an idiot, I understand gun laws to an extent but his patience would go alot further next time . .

Am
Review №10

Got my tires here... Very good pricing and my wait wasnt to bad. The tire got a screw in it and I had to go back, it took almost 2 hours to get the tire repaired but since I got the tires here, and have road side on them... I guess it was worth the wait for free. They was only one other car in the bay so Im not sure what the delay was however. Today I called to get my sons tires serviced and make an appointment. I was put on hold for 29 mins before I hung up and called back 5 times with NO ANSWER. I called the main store and was placed on hold then transferred but NO ONE Answered, the operator didnt seem to care nor help me. Not very good customer service. I guess we will move out business to discount tire 🤷🏻‍♀️

J
Review №11

Very satisfied with the service and speed of a rotation and balance of tires.

De
Review №12

Bad customer service! Do not get tires shipped the store, No one knew what they were doing. They messed up our order.

Ke
Review №13

Called ahead to make sure that 30 minutes to close wasnt too late to get an oil change (I hate being that guy). Was told it would be no problem. I arrived about 45 minutes to close.When I walked through the door there were already 2 people ahead of me and we were all waiting...and waiting...and waiting. 10 minutes later an associate finally comes in, looking intently at her phone until she got to the register and greeted the first of 2 customers ahead of me. She finally got to me and I was able to drop my keys with her. 6:30pm.It took an hour and a half, with 3 techs and the service manager there and 2 cars ahead of me. 90 slow, agonizing, rage slowly building, minutes. With 2 out of 4 techs available to getting to my car.I didnt say a word outside of exchanging pleasantries with the associate, paying for my oil change, and getting on my way.If I find myself in a spot where an oil change is NEEDED and theyre the option I have, Ill go back. However, I would not return here based on excellent service nor would I recommend this location to ANYONE.

Jo
Review №14

So far so good it took a little while but the cashier was cool she loaned me a cigarette

Di
Review №15

The wait time is majority of the reason for my 3-star review. The prices are unbeatable from what I could find for new tires and the warranty seems to be well worth the extra dollars (just from what I was told was covered, no experience with using it). However I was quoted a 2-2 1/2 hour wait. Fine. I had some shopping to do anyway and not really in a hurry. I waited 4 hours. It took 4 hours to put 4 new tires on my vehicle..... Just annoyed with the situation and the person who checked us out was unnecessarily rude when the time was brought up, hopefully the tires were worth it.

Ca
Review №16

I have been to other Walmart auto centers and have been seriously underwhelmed. This location did a great job in less time than their original estimate. Staff was friendly, helpful and knowledgeable.

Ta
Review №17

The staff was very nice. They were definitely short staffed today so I waited about 3 hours for an oil change and tire rotation. They were very apologetic about the wait time and were working hard to move as quickly as possible.

Ma
Review №18

Polite, compared products and prices quick service reasoniblly priced

Ti
Review №19

Bought 2 tires to go. Only 13 customers ahead of me for installation, and it was only 0900. Busy start to Labor day weekend. Good price on my truck tires!

An
Review №20

I was able to get special size tires next day, right price, and service with a smile.

Da
Review №21

Jokes on me I guess!Walked in asking for an oil change, told them what car I had the year what type of oil, you know, the normal song and dance. I knew there were a few people ahead of me, no big. An hour and a half later I walked over to the garage to see what was going on.One guy is just shooting the breeze because he cant figure out what oil my car uses, the other is trying to tell him to get back to work. Finally they try to drive my car out but they dont know how to start a car with a manual transmission. So a different guy comes over to drive it out. 20mins later they call me to the counter... after all that, just to say uh your car is too new, we dont know what it uses. Good one guys, class act.

Ja
Review №22

Oil change full synthetic $45. Great deal.. A little slow 🐌 but cant beat the price

Ja
Review №23

They did a fine job changing my tire in an hour

Al
Review №24

Very Professional, kindly, Efficient will to travel back there again happily

ly
Review №25

Mr. Lindsay has a true mechanical understanding of things, even in the dark.

Da
Review №26

Two and a half hours for an oil change and a tire rotation. They should maybe consider putting a time frame on the service that they are going to provide there.

Li
Review №27

Fair price for synthetic oil change. We didnt even wait that long.

Bi
Review №28

I really needed a oil change.

Do
Review №29

Wonderful place to shop large selections of my different items will be back

Ch
Review №30

Went Saturday 5/19 to get two tires for my Honda CR-V they said no problem gave me the price and took my keys . I went to lunch and then shopping at wal mart for a total of Two hours car was not started they said it would be 45 more minutes so we decided to go and come back Sunday 5/20 to drop car off and come back at end of day to pick up. But when I got there at 1140am they said I cannot sell you two tires company policy . I purchased two tires from wal mart 2 month ago with out issue and they was going to do it yesterday . The lady did not want to here it I Spend a lot of money here at wal mart and I will be taken my business elsewhere. I expect to owner to contact me ASAP as how I was treated

Ia
Review №31

My wife picked up a screw somewhere along her 30min commute home and we waited until the following morning to find somewhere to have it plugged because everyone had already closed for the night. Walmarts service dept. was the first place to open in the morning, so she went there. With no other cars in the service bay, it took an hour to get a tire plugged. All the while my wife was fed B.S. by the women at the desk like: You dont understand honey, he had to take it [the tire] off and repair it from the inside. B.S. because I know where the screw was and regardless, it shouldnt take an hour to take a single tire off a rim and replace it (which is not what they had to do and is not what they did).

Ji
Review №32

They could use more workers. The wait time is hoursssss.

Da
Review №33

4 new tires put on for the black Friday sale.

Gl
Review №34

Would give it a zero if possible. The service is slow and God forbid you have to call them on the phone. They will not answer

Em
Review №35

Came to get tires changed out and had to wait an hour before they started our car. Ended up waiting an hour and a half and had employees leaving before they finished our car because it was past closing time.

Sh
Review №36

Waited over 2 hours just to be told they could not service my car. Will never again bring my car to Walmart of Elizabeth City because I got the same car serviced in Washington Walmart about 3 months ago and they did not refuse my service. Utter disappointment!!

Ma
Review №37

I just had a blowout on the road yesterday at 9 in the morning they kept the tire I brought down to tire from 10 o clock till 5 that evening I would not recommend using Walmart for tires they did not even call me when it was done I had to call them and they just said it was ready finally

mo
Review №38

Slowest service. i had to wait over two hours just for an oil change.

Ta
Review №39

Waited 2 hours for an oil change and tire rotation. Vehicle was never even touched

Ar
Review №40

Needed an oil change and they had it on sale, even suggested a less busy time. Done in an hour and had a lounge to wait in.

Da
Review №41

Horrible. They might have given me a heads up that it would take over 4 hours before they could get to my car for an oil change.

Ke
Review №42

If you have after market rims on your car they will not install new tires that you bought from them

Ph
Review №43

You can get lost in this monster of a Wal-Mart.

An
Review №44

Went in at 730 am for a oil change and left at 915. 2 bays were open with no cars in. Completely ridiculous to wait that long for a oil change. I left there and went to Havoline and they took me right in. I will never go back to Walmart for a oil change. If i could give no stars i would.

ar
Review №45

Have helped me with alot of issues

Do
Review №46

Quick tire service

Se
Review №47

Wouldn’t recommend anyone to come here took my van to get my tires changed and had to wait 2 hours for them to change them they where literally outside smoking most of the time

Ch
Review №48

Called several days in a row and no answer

Da
Review №49

Quick, professional service

Sc
Review №50

Long wait. Poor customer service. If I were paying more Id be pissed.

Fr
Review №51

Takes to long just for 2 tires

Ra
Review №52

Fast

Information
5 Photos
52 Comments
3.6 Rating
  • Address:101 Tanglewood Pkwy N, Elizabeth City, NC 27909, United States
  • Site:https://walmart.com/store/1527-elizabeth-city-nc
  • Phone:+1 252-338-4230
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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