One of my go-toauto parts stores. I like their quality of products.

Very helpful had no idea what I was even looking for so thank you

I love Advanced and especially this location. Been going here for many years and many cars. Im not a regular- thankfully, no offense- but even though they dont know me from Adam, thats never the feeling I get when Im there.Just yesterday on my 40-mile way home, I had the opportunity to stop at any 1 of probably 15+ auto parts stores and this is the one I chose, even though turning left out of the parking lot in the afternoon is a complete nightmare (not their fault.)Dealt with Dave yesterday, though Ive never run across a bad employee here through the years. He was helpful. Knowledgeable. Friendly. He gave me the feeling hes probably an above-and-beyond type of guy in everyday life, and at work is no different. Above-and-beyond service, and I highly recommend.

Quick and Helpful, even put my new wipers on for me.

Great store, FREE same day delivery.My parts arrived in a couple hours after I ordered them, fabulous!!

I’ve always had great service here. They’ve installed wiper blades for me, asked if there’s something they can help me find. You can rent a code reader for free with your Drivers License. I’ve had to return a bad battery and it was replaced under the warranty, no questions asked. Prices are reasonable.

Good place to get the parts that you need.

Have a perks account there and have the military discount. Online better savings on most parts and can pick-up at store or delivery to house.

Well lit, friendly and helpful staff as well as exactly what I needed.

Excellent help with system diagnostic. Very polite and knowledgeable clerk.

Bought some spark plugs. They were a good bunch of guys to work with.

Very helpful, customer service was awesome!

Very helpful, and knowledgeable

Have always had great service. Pricing on par with competitors. Not a fan of Car Quest parts and usually avoid when able. I still stop here first when looking for parts.

Very Rude Employees went in on a Sat 11am asked a simple question can you guys help me with finding the right fuse for the cigarette lighter? The employee looks at me and says NO. Two other employees sat there ..doing nothing ..I said okay thanks ..drove two feet over to Auto Zone. Where they were very busy ..but still helped me out . Was in and out with in 10 mins! Auto Zone Will be the place I go and tell others to go if they want to be treated with Respect.

Helpful employees.

Ordered my parts online. They had the lowest price of anyone. Got a 25% discount for first online order. Picked up in store. In and out took maybe a minute.

I order everything online and always save 20-30% off. Super fast and easy. Love this place for local car parts.

I came out of work yesterday at 4:00 to find I had a dead car battery. Luckily I got a jump. While waiting for my kids at school, and leaving my car running the whole time in case the car didnt start again, I decided to place an online order for a battery at Advance Auto. Order was ready when I got there 30 minutes later about 5:45 PM. I asked if I could get it installed too since my husband was at work. They said no problem. I want to thank Tom, who I understand was supposed to be off at 6:00 PM, for staying a few minutes past his shift to make sure my battery was installed. Its so hard to find dedicated help these days and I want to make sure I gave him a kudos for that! Thank you again! Now thats real customer service :)

Great selection and if its not at their store they will order it. After they used my warranty and got me a new battery they suggested it wasnt the battery. I took my car into a mechanic and found the actual problem that was draining my battery! Staff took their time to identify what I needed and got the correct information for our family!

Great customer service and they usually have the part you need. Their prices are very competitive and I have never had to wait more than just a couple of minutes to be waited on

Good customer service

I have often been able to find the parts I need for a decent price. The rewards program is better than most. My most recent trip for spark plugs was unsuccessful, but none of the other auto parts stores in the area had them either.

I always buy my parts from this store, was highly dissatisfied on my visit 2/29/2020. Walked in and asked to have my alternator tested and was told nope our machine doesnt work, you have to go somewhere else and walked away...did not offer a solution, it was like he did not care. Went to Autozone next door, needless to say they received my business.

These guys are always very helpful! Price are good for what you get, not I am parts!

Im an advance guy so i go to them when I can. This advance seemed a little low on certain shelf stocked accessories. Staff seamed friendly but I had no interaction with them since what I needed wasnt available on the shelf. The plus side of this is the location. The downside is its right next to autozone.. next time Im not sure which one Ill go in first. AutoZone or advance....

Unhelpful and rude staff. Sought advice on a simple cosmetic project and had some questions about wax options. Instead of helping me out and making a sale they just told me not to go through the trouble. Went to Auto Zone next door and bought what I needed, advise you to do the same.

Nice people, very helpful

Woke up in the morning to my car not starting. Got it jumped drove on over to get a battery test, alternator test, in the code red for my car that showed up. Very pleasant experience thank you!

Mia was extremely detailed, professional, etc. Advanced should be proud to have such a great employee!!!!

Very helpful.

Terrible experience. I bought a bad starter from them. I removed it and it tested good on their tester, so they claimed they could not and would not replace it. I went next door to AutoZone and they tested it good as well, but said they would replace it because the tester does not test under load, so it is not 100% conclusive. When I told him I bought it at the Advance store next door, he advised me to tell them they should replace it if it spins on first try at cold and because testers do not test under load and at cold. So I went back to the Advance Auto Parts store to try again to work with them, but they still said no. I then called the next closest Advance Auto Parts store to explain the intermittent at cold issue and the sales person said bring it in and well take care of you. When I brought it in they tested it as good, but still replaced it based on the issue I explained. The sales person was pleasant to work and I thanked him for his help. I replaced the starter and have not had any problems, so the returned starter was definitely bad.Bottom line:The Elk River Advance Auto Parts store will show you out the door if you need to return a part, but cant prove conclusively that it is bad. You’ll be much better off purchasing auto parts at a different Advance Auto Parts store or the AutoZone store next door.

Guy was fun to talk to, was a little slow though.

Rude and horrible customer service at advanced auto in Elk river. You should take a lesson from Autozone right next to you.I called Early afternoon on Friday March 31st 2017 to get prices and someone answered crabby and rude. After they looked up prices they hung up on me. I called back to find out it was a manger who acted that way. So I called him out and said Auto Zone has way better customer service and he said, what else do you want I gave you prices. I said better customer service. He didnt care. Bottom line, go somewhere else if they dont respect the consumer.

I got wipers and they installed it free. I know some other stores do this but its advertised on the windows here so I feel comfortable asking them to do it.

Good place

Employees are not familiar with their stores inventory.

Customer service was great! Helped me out and saved me money.

Great prices and service

Purchased online and picked ip instore and received 20% off. Thanks

Great customer service

Fast and friendly service the parts I ordered were there when they said they would be!

This place is a Joke!! There is no help with the employees what so ever.

Didnt have what I needed

Nice store. Friendly staff.

Helpful clerks

Skip all the other parts stores and go here. Knowledgeable staff, and even if there is a mistake they go above and beyond to make things right

Very knowledgeable people there.

Best selection of original equipment wiper blades

Had the part for my truck. Thanks

Great staff - friendly and knowledgeable.

Very helpful and good service.

Very helpful..great advice

Always very helpful!

Ordered 5 tool sets only received 4 but was not a big deal

My favorite parts store in town!

Great service.

I bought batteries from this location August of 2016. They failed in November of 2017 so I brought batteries back for a refund or replacement did not receive any helpful service when trying to return the batteries. Go to Auto Zone next door.

They actually knew what I was talking about.

Got part quickly

Awesome place! Very helpful!!!

Staff was very helpful

Tried to ask an employee a question. Said he couldnt help me because he was off the clock.

Good

Friendly service

Amazing employees

Great place