Marc and his crew at Economy are the absolute best! They are always very open and honest. Which is always a relief when my knowledge of and working on cars is way out of my league. The work is top notch and a great value. The fair prices and great work will always keep me coming back. Thank you to everyone there!
Mark and Mike are always great to deal with. Fair and honest and they get you in and out quickly. Ill never go anywhere else!
I took my daughters car in for a repair after another shop couldnt get to us in a reasonable time. Economy got my car in next day and even with a part delay they communicated efficiently and were able to get my car back to me within the promised time.Pricing was competitive so I had no issues there. No one tried to upsell me anything and my car has been in great working condition since. I will use them again to service my vehicle.
We felt that our vehicle was taken care of in a timely manner and at a reasonable cost. Great customer service. First time customer and will be a repeat customer as needed
Marc and his crew have worked on my vehicles for many years. I have always been treated with respect and questions that I have asked have been answered honestly. In my opinion there isn’t a better place to take a vehicle to have work done. The prices are more than fair and when they tell you that the vehicle will done at a certain time it is always ready at that time or a little earlier. I’m very happy with Economy Car Car.
Wow!!! what a great place for vehicle service. Brian at the front desk was super professional keeping me updated on my van status and repairs needed. Marc followed up with me a couple days after the repair just to make sure things were good. I never felt pressured into repairs that were not needed at the time of service. Just a great group of honest, hardworking guys. If i could give them 6 stars i would.
I see a lot of positive reviews here - and it makes me wonder what happened during MY experience with these guys. I dropped my car in on a Tuesday morning, knowing how busy they were, told Brian at the desk that they could keep it all day to work it in for a clunking noise generated when I would decelerate at stop lights/signs. All day Tuesday, never heard a word back from anyone. No worries - I actually had a sweet spot in my summer calendar where keeping it overnight to Wednesday wasnt too impactful... Just wanted it fixed. All dang DAY Wednesday - NOT A SINGLE CALL, NOT A WORD from this place about my car, the problem, cost, or a time to come get it. Obviously, I called them late Wednesday evening... only to find out THEY HADNT EVEN TAKEN A LOOK AT THE CAR YET!!! Two full days, not any form of communication back to me and the car HADNT BEEN LOOKED AT YET??? Folks, all I can tell you is that communication is the secret sauce to any good customer service (to life, really!), and this place COMPLETELY misses the mark in that regard. Maybe my experience is the anomaly here - just be forewarned!UPDATE: So, after 3 days of having my car without a solid communication concept/effort - I finally did get word that Economy had figured out my issue was caused by a loose caliper bolt. Tightened it down and have no noises in that regard since...the counter service rep also realized that they had missed the mark in my satisfaction, and didnt charge me for the bolt tightening to try and make up for it. I do appreciate that and am at least more positive on their business as a result now.
I go to the big chain auto repair places and they wont work with me unless I use the parts they sell. Economy works with the customer! They advise you, and twice now they have said to me it doesnt need that work. Instead of taking my money with work that could wait. Much respect for this attitude in this industry. Thank you Economy, you have a customer for life. Craig Holt
Really appreciate the Economy Car Care taking care of my 2000 Toyota 4 runner.It’s old and I’m sure has its issues but they did a great job getting it all fixed up and running well.
Ive gone to Economy for years, and Marc runs an honest, fair shop. He always tells me what needs to be done and what can wait. Ive been very happy with his service year after year. He really cares what his customers have to say.
My car needed an emissions test. I walked in the day before I needed it to set up the appointment. They were ready to take the car then. Since I didnt have it with me it was no problem. But they were going to make sure I would have my car back. Dropped off the next morning and received a call after not much time, it was ready. Fast, friendly service. Every time.
Great service and great price! Car is working great and they are very easy to deal with and book appointments.
I only have one visit to this place, so take my review with that in mind, but that experience was about as good as it gets, so 5 stars from me! I have an old car and not a lot of money to sink into it, and it is expensive enough to keep up with when it decides to stop working on its own, but this time it simply failed a safety inspection (from my “regular” shop), and I really could not afford a whole new exhaust system just to get tags. The place that failed me did suggest I find someone to patch it if I needed to save money, but refused to do it themselves. So I left and called around, and as it turns out, not many shops do that anymore. I am guessing that is because 1) corporate policy or 2) they don’t have the skills (or the tools). So I was happy when I called (by chance) Economy and they send bring it in and we will take a look! Same day service and I had to wait no more than 60 minutes if that. They patched my exhaust for a very reasonable cost. If you think about it, it is not that difficult for an experienced welder to weld a few holes over, so why don’t more places do it? Why did Economy do it when others won’t? My opinion was it is because they are a family owned place that understands people, at least that’s the sense I got while I was in there watching them run their business for an hour, and that counts for something in my book! While I was in for the exhaust (and after I got a sense that I could trust them), I showed them everything on my failed inspection report, and they took care of everything for a reasonable cost and sent me out the door with a passed inspection! It was just what I needed in the moment, so they get a review out of me. I think I will head back there again should I need car service, and pass up the old place (nobody wants to go to the car shop, but you want to feel good about it if you do)! The shop itself is bigger than it looks from the road, and seems like a nice space to work in for the mechanics (it’s a nice shop).
Economy car care center is honest and reasonable with their prices. Twice I have needed them for tires that were either flat or wouldnt hold air. They quickly ordered the tire and put it on quickly. Service was friendly. I usually do not write reviews but this place gets 5 stars from me.
They are honest, they know how to treat customer I wish everybody can go to this place to fix his car, they make you happy and you feel comfortable.
Great company, the owner shows he care and willing to go above and beyond to make things right. Highly recommended.
Fair and honest. These guys are not fancy, but they get it done. Far more enjoyable and honest than Firestone or Dobbs. Good quality and a fair price.
I had my truck in for a pre trip check and the mechanic noticed that my spark plugs wires worn and suggested that they be replaced, they replaced them in a timely fashion and the truck ran smoothly during my trip. Great job guys.
We love this gem of a repair shop! They offer fair prices and excellent customer service. My neighbor told me about the place. He went to the car dealer for some part and they wanted $700.00 in repair for his new subaru. He went to Economy and they fixed it for $40.00. I was sold and stopped going going to Ballwin Auto Tire.
I was referred to Economy Car Care by Valvoline. ECCC staff were very professional & friendly. They gave me a cost up front for the diagnostic and called me with cost for a cam actuator solenoid replacement. It was a Friday & the parts had to be ordered so it wouldnt be ready till Monday. But then they called back & said they got the part, fixed it and the car was ready to go. The bill was what they said it would be, which was also in range with other shops I found on the internet. So far, the car is running great. Any time your car breaks down is bad but ECCC made it a positive experience and I recommend them. Thanks!
Second time I have used economy Car Care. They were just as professional and knowledgeable as the first time. Happy to have a go to place to keep my 20 year old car in top shape 🙂
I walked in at 5:30 one evening because my brakes went out. These guys were great! They werent able to fix it that evening but waited around until they made sure I had a ride coming. My car was ready by 1:00 the next day. Couldnt ask for better service!
I scheduled an appointment and they had me in and out very promptly.
My husband and I both bring our cars here for EVERYTHING. The service is always top quality. Even when I had my Mercedes, they were able to perform maintenance at 1/2 the cost of the dealer. I love the coupons in the mail and the checking in texts. I highly recommend Economy.
I always get repairs at a fair price but what really impresses me is their attitude towards their customers.. When I was in on a Saturday a woman came in without an appointment and Mike the shop foreman fit her in and took care of her. Many places would sent her on her way but not ECOMONY. This is what good service is all about and gets loyal customers.
Have been a customer of Economy for several years and have always found them to be trustworthy and reasonably priced. Marc and his staff are friendly and helpful. Give them a chance to take care of you and your car. You won’t be sorry.
Mike at Economy is very professional -if he says hes going to do it, he does it in the time & quote price promised. I have 3 Mercedes that I have been taking to Mike for the last 5 years. Mike has done a great job on any issue Ive had with the vehicles. I would recommend Economy to everyone. Great experience. Great guy.
Just an emissions inspection this time but all previous visits have been Excellent !!!
I was looking for a reliable place to service my Dodge Nitro and I found it! These guys know their business - and they work on diesel trucks too!!! Thanks for fitting me in - you guys rock.
Showed up without an appointment, which I do not suggest, and Mark and the guys worked me in. As always dependable and honest which keeps me coming back!
Economy did great work in a very timely manner. I’ve used them for multiple repairs and have always been more than satisfied! Thanks for all the help guys
Courteous, fast, and high quality work at half the dealer price
These guys were great! I bought new tires for my older Mercedes and brought it and the tires into them to have them installed. It got later in the day before they got to it and of course the tires were being difficult- I told them I had to leave early in the am and was planning on taking this car. They stayed LATE to put them on for me which I found incredibly nice. The tires and the big rims are a total pain but these guys went above and beyond In my opinion.
Honest appraisal. Great service
I’m out of state staying with my cousin for a while and needed new brakes, especially since my car has many more miles to go before returning home. My cousin is a regular customer and recommended Economy Car Care with a story about how they performed a pre-trip inspection for her free of charge.It’s 2020 so I wanted as touch-free experience as possible. I dropped off my car in the evening using their night-drop box, and paid over the phone. The car was ready the next day, and the new brakes feel just right.Everyone I spoke with was friendly and helpful, and they even let me use my cousin’s coupon on the service.Definitely recommend!
I recently took my car to Economy Care Care Center to get a brake light warning checked out. My car was inspected immediately and found out I needed new brake pads. I was told the repair would take a few hours. The repair was done in about an hour. I was impressed with the prompt service I received. I will go back next time I have any car problems.
I totally trust these guys. I know it’s always done right.
We had a drop coming from under the car. Brought it up and Economy Care Care, cleaned up the underside of the car and did a die test. They did not believe anything was wrong. They could have told us many things were wrong and charged us $$$$$$. They did not. Very honest will definitely use them again and would highly recommend to all!
Vehicle safety inspection, quick with good friendly service by all involved.
Economy Car Care is now our go-to shop for car service. We have taken all of our family cars in for a variety of services and never been disappointed. Marc always provides reasonably priced, professional, honest service. He even sends a follow up email or text a few days after your repair to make sure everything is working as expected. What other shop does that? We now recommend Economy Car Care to all our friends and family that are looking for car service. If you are looking for a great shop, this is the place.
Speedy, friendly, and competitively priced. This was our first time using this shop...yet wont be last. I feel comfortable and confident with work preformed...also I like how mechanics talked to me (not down to me as some people treat women) about the issues on my vehicle. Try this shop for an estimate...youll probably trust them to do work on your vehicle
Marc, was terrific to work with. I had some prior issues with my sons car from another car shop and was looking to find someone that was honest and responsive so we can make sure the car was safe to drive. He called with what was going to be needed at this time, quoted me a very fair price and completed the work around our schedule. Just what we all are looking for fair price, honest assessment and quality work. Thanks for the great experience Marc!
I had a flat and John took my car right back and got it repaired. Didnt try to push for new tires. Said my tires still good. Very trustworthy. Thank you!
Was turned down for numerous reasons at other shops. (Too busy, short staffed, not doing emission today) I decided to try somewhere new and Economy Car Care got me in and done quickly. Great first time experience.
Economy car care was able to get my car in right away and did a professional job at a reasonable price! I will take my car there for tires! Mike the manager was great. He ordered my tires that day and the tires srrived within 2 hours. He then checked to make sure I was satisfied with the tire.
I just had my 3rd experience with Economy Car Care Center, and every time the service and pricing have been outstanding. Although I dislike having to have my car serviced, it is always a pleasure to go here. The owner, Marc, is absolutely the best - kind, compassionate, honest, fair, and very hardworking. He also has the best team working for him. All of the guys seem like family and are very friendly. You can tell that they take pride in their work and are happy to be there. Excellent place for your car services!
There is a reason this shop averages 5-stars - HONESTY! Long story short, another shop (that shall be left unnamed) told me that I needed some work done that, in actuality, I did not. Economy set the record straight and finished the necessary work on my car in a timely fashion and at a fair price. This was my first experience with Economy and I will definitely take my car back to Economy for future work!
Great place to get your vehicle serviced. Everyone is friendly and knowledgeable. They take great care of your vehicle and treat the customer well. I highly recommend Economy Car Care.
We used Economy because the mechanic we trust and have used for 20 years was closed when we needed exhaust work completed. Economy performed very thorough analysis, were honest, did not try to sell unnecessary repairs, and the work was excellent for an affordable price. We would use them again for car repairs.
Great job on my car and my sons truck. Did a great job on replacing the front headlight turn light assembly on my sons truck. Shop kept word on how long it would take and price. Office and restroom were clean and pleasant while I waited for my car. Owner followed up to make sure we were satisfied with repairs. All mechanics who worked on my car were knowledgeable and pleasant to work with, listened to my concerns.
My second visit and both have been terrific. Everyone at Economy is friendly and professional. On both occasions my car was fixed quickly and correctly. And all at a reasonable price. Highly recommend.
Great customer care and reasonably priced. I would recommend Marc and his team and I will be taking my car back for regular maintenance.
This was my first visit to Economy Car Care Center. Truck had a check engine light and they were able to get me in right away, replace the faulty sensor quickly, and i was on my way. I will definitely be back.
I am always impressed by the level of service I receive at Economy. Everyone is very courteous and caring, and they take excellent care of my car. They were so kind when I was running late to pick up my car and stayed to help me. My car was perfectly cared for and repaired with excellence.
I love going to Economy Car Care, and have done so for a number of years now. The front room is clean, quiet, and fresh smelling as smoking is not allowed. Also, one does not smell that horrible, greasy stench that one often smells at other auto repair shops.Marc Pemberton, the owner, is honest and bends over backwards to help if there is a need. Also, I’ve had a few items taken care of and because they were simple and quick the owner did not charge. I never experienced that at other shops.I’m also pleased with John‘s work. He’s one of the mechanics. He took over for a few weeks recently when neither Marc nor David were available and along with his mechanical skills he was also in charge of answering the phone.One day recently, my husband removed a screw and bolt from our old license plate, that was on the trunk of our car, so that we could put on our new plates, but he could not remove the second screw. While attempting to do so, the head of the screw popped off. Thus he was able to remove the plate, but not the screw. It was impossible. We spent a week soaking the screw in PB Blaster but it still did not loosen the screw, thus there was nothing more he could do.I finally took the car to Economy Car Care and asked John if he could help out. He and another mechanic were able to remove the screw and solve our problem. I learned that the screw and bolt had fused together and thus we could never have removed the screw. That’s why it is so gratifying to find someone who can solve the problem. My husband and I are very grateful for his help.Marc and David, the office manager, are totally honest and up front about every job that needs to be done on our car and I had a few things done that were cheaper than at other shops. I recommend Economy Car Care highly and know that other clients will be as satisfied as we are.Sincerely,Beverly Bartlett
I called last minute they were able to get me in and they were fast they did an awesome job! I will always take my truck to them!
When Economy Car Care Center on Manchester took over for the previous car shop, I thought I was losing a trusted mechanic. I since have had both of my Lexus RX vehicles to Economy Car Care Center for major and minor repairs/maintenance and state inspections. I have been very satisfied with the quality of the service and have found pricing to be fair. I also believe that Marc and his team treat customers well with honest, professional workmanship. They also go above and beyond and follow up to ensure your satisfaction. From a standpoint of trust, I dont miss my old mechanic at all.
I have gone to this shop for many years. This is the most honest repair shop you will find. I wont take my cars to anywhere else. I have had them talk me out doing work my car didnt need.
Had an oil change. Very efficient at getting it changed. Good experience
Always been great. Im coming from high-priced brand name repair shops where prices are always high and the service has still been questionable at times. I dont walk out with a $500+ bill every time at Economy. Last time I was there, I had a light on for low tire pressure. I had been in there two times before with a screw in my tire so I just assumed... This time, it was just low pressure. They filled it up and charged me nothing. Its that kind of place.
We purchased a car that needed inspection and a general overview. Economy is great to accommodate our schedule and the technician (Caleb) did a very good job reviewing the condition of my car. Thanks for taking the time Caleb!
These folks are new to this area so I thought I would get to know them in having my state inspection which they did while I waited. When sitting in their waiting area I was impressed how helpful they were to people calling in with various questions about what might be needed to repair or maintain their car. I came back the following week with a different issue and was given service well beyond my expectation.
Honest and Trusworthy. They will never try to to sell you anything you dont need. Thats hard to find these days. Excellent customer service!
We are new to the area and were looking for a place to take my wife’s car to repair a power steering pump that unexpectedly went out and decided to give Economy Car Care Center an opportunity due to their high customer rating. We had a great experience as well and want to echo the good reviews. Marc and team were very helpful, professional, and quick to get us in. They provided a prompt diagnosis and quote and followed that up with completing the repair on schedule with great communication and friendly service throughout the whole process. Marc and his team helped make an unfortunate event such as an unexpected car repair as pleasant as possible and we would highly recommend them.
They replaced the lower ball joints on my truck. The truck is now steering and stopping the way it should. After I got the truck back I looked at the ball joints. They look to be installed properly with the cotter pin bent back properly. I will use them again.
We use Economy for all of our vehicles. They always do a great job and understand that while we are always trying to minimize operating costs, we dont always just want the cheapest solution.Their guys are always courteous, thorough and provide us with a great value to keep our older vehicles in top running condition!
They helped us quickly and worked around our schedule. Super helpful and knowledgeable guys!
I called around for several estimates and found Economy to be well priced, and they were able to take my car in that morning and have it for me that day. The service people were very friendly and knowledgeable and took the time to listen to my lengthy description and were able to find the answer to the problem I’d been having with my car for some time! I would definitely recommend!
Always helpful and nice. They really strive to provide the best care for your vehicle. A shop that never deceives you. I will definitely recommend this shop to anyone who is looking for any mechanical work needed for their vehicle.
I have been using Economy off and on for years. They did a wonderful job on the repairs and extremely professional. Because of my work hours and their business hours, made it difficult to pick up the finished car, problem solved. They delivered it to my home, superb customer service!
I always feel they go above and beyond! Its important to me that I can trust who is working on my older car and Im never disappointed! I highly recommend them!
Couldnt be more pleased with the service here. Ive had my car in several times for major and minor problems, and each time I have been very satisfied. Highly competent technicians, very friendly service, and fair pricing
Great service for a fair price!
Excellent service, not just this time but every time. Problem solving starts with honest evaluation and accurate estimates. They put the needs of the customer ahead of their own and attack every problem until its totally resolved. Fantastic follow up as well !
I recently started using Economy Car Center for our landscaping business and they have been great to work with. They get the work done quickly, they are finished with the repair when they said it would be done, and their prices are fair. They are a great company to work with. Good job Mark, thanks for all your help!
Economy Car did a great job, kept their commitment for time and price, followed up to make sure happy with work. Worked with us on several repairs and cars. Shop restrooms were very clean, Employees very professional and friendly. They have serviced and repaired our cars several times, as we keep going back to them. Karen Memhardt
Always friendly and fair. Fam has been comin here since I can remember. Great crew in this place
Marc is great guy! So helpful!! I had no idea what was wrong with my car, I was freaking out and easily explained to me, very useful! Best of all, he was able to fix my car the same day!!
Marc and his staff are always professional and honest. I feel like I can trust their recommendations and feel like they have my best interest in mind.
Replaced the timing belt on my Lexus, also replaced water pump, hoses, etc., all maintenance items, they did a good job with no problems
I own a couple of cars with issues. Marcs team work on them, taking the time to best understand their problems before recommending or committing me to unnecessary repairs. Thoughtful and hardworking.
Great customer service answered all my questions without making me feel like I was bothering them. Also did great work at a way better price then other shops and didn’t tell me I needed multiple things that I didn’t like a lot of shops do. Somebody recommended this place to me saying they are honesty and very reasonable. I absolutely agree and recommended this place to anybody needing reliable service at a reasonable price.
I have been using Economy Car Care for years, and as always it’s great! A smaller business with get mechanics! Just had my van in at the new Ellesville location and everything was fixed and I was helped with other matters too! I bring my work van there and my personal vehicle and they always do me right! Thanks Marc, Steve, Mike and the other few I don’t know!
Great rates and quick work. They have been taking care of all of our vehicles for the last couple years and I cant imagine using another shop. I know who Im talking to by name when I call the shop and they know who I am when I call. They have worked with us regarding parts (we can either bring the parts in or they can order them) and we have never found fault with any of the work performed. And they have no problem giving practical advice on self maintenance items (or fixing where my other half messed up a do-it-yourself job 😉) Would 100% recommend.
I am very satisfied with Economy Auto. Marc the owner is very helpful and the staff does very good work. I feel the go beyond good service. Marc is never too busy to answer questions or to accommodate. I feel they are very honest and charge a fair price. They get an A plus
They not only did an excellent job they were more than reasonable with the cost they dont try to sell you anything you dont need
Ive known Marc for many years, and Ive been a customer at Economy since it opened. I know that I will get an honest assessment of my cars problems, and excellent work done for a fair price. As a woman who knows very little about automotive matters, I really appreciate the fact that I know I wont get ripped off here. (I have been ripped off plenty in the past at other places.) Marc and all the employees are so nice and helpful, I will always bring my car here. Highly recommend!
Had 2 problems right in a row recently. They were able to get me an OEM alternator and done real quick at real fair price. I also had to have a new key re programmed. They knocked it out quick and cheap. I highly recommend these guys if you need your car looked at.
I started coming here when the dealer tried screwing me over on some routine maintenance. Im so happy I did the whole team is awesome and honest. Ive told everyone including my grandma about this place!
Had safety and emissions inspection there...I waited and was in and out in less than 1/2 hour. The employees are all very polite and business-like.
Economy car care does good work and they do not overcharge or add in unnecessary services. I trust these guys to work on all of my cars, and that is not lightly said. So glad we gave them a try. We found our new mechanic.
My name is Veronica (Tyler is my son). Had a wonderful experience and they were honest and the price was fair. Car is driving perfectly and I’m very happy I Gave them a try. I will be bringing my car back to them for anything else that needs done! Very friendly service
Economy is my go to place for our vehicles because they are honest and do quality work at the right price. Very excited they opened next to our home in Ellisville!
Great place and so far they are honest when it comes to repairs unlike some other shops in the area which will remain nameless. These guys are also very reasonable price wise. 10/10 would recommend.
Marc and team got my 1980 CJ7 back on the road and Im extremely happy with their work. They are very thorough, always friendly, and the prices are fair. Give em a shot!
Marc and team are extremely professional and are completely honest which is hard to find these days! Highly recommend!!!
I have had two wonderful experiences with the new ownership at this place! They are prompt, polite, and the prices are excellent. They seem to do wonderful work. I have a large vehicle (suburban), and the last time I had my oil changed at Valvoline, it was $125 and that was *with* a coupon. Today I took my car to Economy Car Care Center. They were about to close but he said he would stay late to change my oil. It was only $38 and that was with no discount. I have nothing but good things to say about this business! The customer service is top notch.
The team is fantastic. They are professionals and customer value oriented.