Staff was very friendly, process was quick and easy!!! Very pleased with the van we bought, thank you Rocky ridge auto sales for a great experience
Im very pleased with the 2019 Jeep Wrangler Sahara Unlimited I purchased from Rocky Ridge Auto Sales. Alex was helpful in making the transaction as smooth as possible and his persistence in getting the second remote fob for us from the orig. owner was the icing on the cake. A great vehicle at a good price- Id happily recommend Rocky Ridge.
Mike was professional, courteous and very helpful as I searched and found the car I was looking for. I am very pleased with my experience and highly recommend Rocky Ridge.
This is the second Nissan Rogue I purchased at this dealership. They are knowledgeable about their inventory and listen to what you discuss about a potential vehicle purchase. This is a busy dealership with rapid turnover. If you are interested in a specific vehicle, email or call and they will work with you to test drive it. They have an easy-to-use website that will give much information about a specific vehicle. I would definitely recommend Rocky Ridge Auto Sales for your next vehicle.
We worked with Kim and had a great experience. He was very responsive to our online inquires and made the whole process very easy. The whole staff was friendly and helpful. Would buy from Rocky Ridge Auto again.
I had a wonderful experience! Kim showed me a few different cars and once I narrowed it down he was so patient and helped me list pros and cons of each until I narrowed it down to the one I love! Everyone there was so friendly and accommodating! A Huge thank you to everyone at Rocky Ridge auto but especially Kim for helping me find the best car for my family and I! Not five stars.... I give it 10!! :)
Had a wonderful time, filled with fun and ease working with Alex and Jeremy. Did some background research and this place had the best cars for the best prices. Did our test drive and walked away with my new car! 10/10 would recommend for anyone to visit these guys!
Great service and super fast!!! Travis hooked me up with an amazing car and deal, so happy I followed the recommendation to buy here. 5/5 would recommend.
Great experience! When I arrived at Rocky Ridge, I had 3 vehicles in mind. Kim was great got the 3 I was interested and I went off and test drove them. He was so patient and we reviewed the auto check on 2 of them. He went thru each of them in detail. I decided on a 17 Ford Escape.Kim and Travis were great and by the end of day, I was driving off the lot with my new car. 😊 I am loving my new vehicle!! Thank you, guys!
Prompt and courteous and professional. Was a pleasure to do business with
Jeremy and Alex were INCREDIBLY patient with me. This was my first time purchasing a vehicle and I had road blocks, but they made sure I left with a great car at an awesome price. They were very friendly and helpful, and made sure I was at the right place.
ROCKY RIDGE RAVE!!Putting this down 90+ days past the deal date & that’zz ZILCH to do with the SUPERB, OVER~the~TOP deal/manner/correspondence by & with Jeremy Zimmerman, RAVE ON! (delayed rave due just to Jersey DMV slurping up the Kovid Kool~Aid yadda yadda…)Day 1…Saw THE MOST beeYOOteeFUL Hellcat this side of the Galaxy, just HADDA havv it, dropped a virtual line.Day 2…Got Jeremy’zz reply, & got dubbl~stoked by the objectively gentle, yet mutual enthusiasm.Day 3…Decision MADE, baited by time & that alone, by the powers~that~were.BOUGHT the mother & just let me tell the world what a pleasure April 21st wuzz(& now IS)! Jeremy by 20,000, the greatest dude. Didn’t push, didn’t sway. Mature deal, completely. Met my trade with honesty. Zero shill. Got that feeling from the others too, Travis who did up the financials, Tara who relayed the rail.Do yourself a favor! Buy from these guys! Besides their altruistic code! Did I mention too, that the place is just absolutely gorgeous? Beauties by the bunch, positioned below & above the others, by natural ridges, ridges of rocks, OH…….wait…….I GET it!Thank you Jeremy, thank you Travis, thank you Tara. My pleasure, meeting you all. Zing me quick if you guyzz locate a Demon, huh? Black, on BLACK. In BLACK. Ahhh hit the SACK! Been down too long, now glad ta be BACK..!
A great car-buying experience! Everyone was so friendly and the whole process was smooth. Thank you Alex and others at Rocky Ridge!
I can’t say enough about the good people at Rocky Ridge. They are quality people that I trust. They sell and service great vehicles. They are people of integrity. I just bought my second vehicle from them and have recommended others to do the same. Check them out. You’ll be blessed!
I recently bought a 2012 liberty sport jeep. I had a problem with the breaks and rotors right after and they fixed the problem without charge. This is a trustworthy business 👏. They even threw in a free inspection. Thank you Rcky Ridge!
Alex was super easy to work with and very friendly. Jeremy made all the financial decisions quick and painless. I would recommend them to anyone.
Wonderful sales experience! I despise buying cars but had a fantastic experience at Rocky Ridge.
Great people that work to take care of you. Quality vehicles and clean facility. Straight forward sales and good location.
Bought a 20 tundra from them. Excellent service and super great guys in the office to deal with. Everything was at they said it would be, no surprises and everything went smooth. Would do business with again if the opportunity presented itself.
My wife and I bought a Ford F150 from Rocky Ridge. Kim was very knowledgeable about the trucks history and was happy to answer all our questions. He made the buying process very comfortable and easy! I will recommend this dealership to anyone I know looking for a quality used car.
Bought my 2nd car from Rocky Ridge last week. I chose them again because they offered the best price with the lowest miles despite the 1.5 drive. But more importantly, it was super easy. I called, applied online, got approved, set a date, and drove up to sign my paperwork. No pressure, no hours upon hours, no talking to the numbers guy. I went back to Rocky Ridge because I knew it would be an easy transaction and I could get the car I wanted for a no haggle price. I paid $14,700 for a 2016 Honda Civic LX with 25k miles, perfect condition. Couldnt be happier. I always recommend them to my family and friends. My last car was a 2015 Mazda 3 with about the same miles for a great price. Both cars are near mint condition and no problems. 5/5
Bought a 2017 Mazda 3 here in excellent condition for a very fair price. Service was great and the transaction was super easy and quick. Thanks Kim and Travis!
Very pleasant experience, no pressure. Helped find a lender with my fair credit score rating with a not so terrible rate. They set their prices to move vehicles so they wouldnt budge on price. 4 stars only because a complimentary full tank of gas would have been nice.
You WILL NOT beat their prices. You WILL NOT beat there customer service. What you will do is save money, time and hassle. Dont believe me, I dare you to give em a call! Yes I drove over an hour to save money to purchase from them. Im tired of these big name dealerships taking money and laughing behind your back when the tell you no they cant cut YOU a deal. Been there done that bro.
Rocky Ridge was able to provide a tremendous buying experience. Alex was fantastic and even came in on his day off to let me take the car for a ride. There was no pressure to buy and everyone at the dealership was very nice and accommodating. Great price. Great people. Would absolutely shop at Rocky Ridge again in the future.
Horrible customer service - this place treated us so horribly. We spent two weeks waiting to test drive a truck, every time we came or called they did not have it ready. When they finally called to tell us it was ready for sale we could not come in until after work in the afternoon and they sold it right out from under us that morning! These people do not treat their customers or potential customers with integrity or honesty. DO NOT BUY FROM ROCKY RIDGE AUTO!!! ALL YOU WILL EXPERIENCE IS HORRIBLE CUSTOMER SERVICE AND NO LOYALTY WHATSOEVER
I really appreciated the honesty and fairness shown by Rocky Ridge Auto Sales. They provided all of the information we asked for about the used vehicle we purchased and also for their prompt service! Alex was great to work during the sales process! - Justin Leaman
Fantastic customer service and a great selection of vehicles. They helped me buy my first ever car and made the experience very smooth and enjoyable.
Bought my first SUV here in excellent condition for a great price, Service was great and the whole process was easy and quick. Thanks Alex!
I recently bought a Mazda 3 hatchback from Rocky Ridge and was very happy with the service. Not only was the price fair, the salesmen were all very friendly, helpful and knowledgeable throughout the process. Alex was very accommodating throughout my multiple trips to test drive and check things out. I’d definitely go back!
My husband and I had a wonderful experience buying our 2017 Ford Explorer through Kim at Rocky Ridge! From the moment my husband reached out about a car he saw online to the second we drove away, Kim and the other members of the Rocky Ridge team did everything they could to make the process smooth and simple, and give us the best competitive pricing possible. Communication was quick and personal, and we are in love with our new car! Thank you for a great car buying experience!
I wasnt looking forward to going and buying a car. But it was such a fast and easy process. The staff is amazing!! Everyone is so friendly and knows how to do their job. My family has been coming here for years, for cars, inspections, and any car trouble.I love my Jeep and Im so happy I went with you guys. You are all fabulous!! Thank you!
Nice folks fare deals
It was my first time buying a vehicle for myself and they were great at helping me along the way. This is the third vehicle my family has bought from this location and weve never had issues with their vehicles. Great prices and even better service.
All the salesmen were very helpful and patient through the whole experience. They worked with us on both our vehicles. I would definitely go back there again and I would recommend them to anyone.
The staff was very courteous and helpful in assisting me with finding the best car for me. I wanted a stick-shift, but had no previous experience with them. That was when Alex offered to teach me how to drive one. I decided on a red stick-shift Toyota Yaris, and a few hours later, I was able to drive myself home with minimal problems. Thank you Rocky Ridge, and thank you Alex!
Everyone here is awesome! Alex is great! He was patient, informative, and overall very helpful. I didnt get to work with Kim a lot, but he is also very friendly and kind. Jeremy, the manager, is very experienced. Would recommend!
I am so grateful for the team at Rocky Ridge about two months ago I purchased my dream car at an amazing price that I could not find anywhere else. My first time not having to deal with the haggling, and they were super accommodating. My schedule is pretty hectic and I showed up an hour before closing and they were willing to go above so that I could leave that evening with my vehicle. I definitely recommend and will now be going here for all of my family needs.
This review says 4 stars....I wish we could have done 4 1/2 or 4 3/4 because it really was that.My wife and I walked into Rocky Ridge Auto Sales on a Saturday to look at a vehicle and the team there was more than accommodating. Thats a big deal because it was the end of the day at the end of the week and it came across very clearly that we were the priority over closing time and we were given everything we needed, so much so that we stayed 2 hours after closing. Its hard to find that kind of service these days.The vehicle itself was immaculate. Its clear that the company takes a great pride in representing themselves and their vehicles in an utmost fashion and they did so with us. They answered every question, they helped us through understanding the vehicle, and in the end, we walked back in Monday and finalized the deal. We cannot give Rocky Ridge and Jeremy more credit for the outstanding service and professionalism we received.The reason why this wasnt a 5 star review was that there was absolutely no negotiation on either the vehicle nor the trade-in. I disagree with any no-haggle policy, and was a bit frustrated from that perspective. In honesty, we had left a deal on the table another no-haggle dealership just the week before because of that very issue, and we were going to do the same here. But in the end, we were drawn back to Jeremy and Rocky Ridge because of the honesty, integrity, and professionalism they showed during our time there and we felt comfortable in making the deal.5-star recommendation for anyone thinking about using Rocky Ridge for their vehicle needs.
After unexpectedly needing to purchase a new vehicle last week, I was fortunate to have crossed paths with Rocky Ridge! From Travis prompt replies via e-mail discussing potential options to the test drives and purchase process with Kim and Jeremy, this usually dreaded task was one of fantastic customer service without the haggling of pricing. Purchasing a vehicle from a company of integrity is important and knowing that the listed price was fair and the vehicles they sell are quality, low-mileage, aided in the non-pressured, individual-centered sales experience. I will be a life-long customer and recommend to family and friends as finding a company that lives by their mission is extremely important, especially in the used-car industry! Thanks again!!
Alex was my salesman and he was great. Hes probably the youngest car salesman Ive ever met but he was super helpful in selling me a Mazda3, which I love. No problems with it yet...
Very poor. I bought my truck from them a few months ago. Two months after I got it the check engine light came on. I called them and the salesman I bought it from said they would fix the 02 cell for free. When I got there the mechanic refused to honor that and charged me $250. I would have used another mechanic if I knew I would have to pay. Now, 30 days after that the check engine light came on again for another several hundred dollar fix. Will not be going here again.
I was helped my a very nice gentlemen named Kim. From the moment I stepped in the door I was treated with respect. I was not pressured or dismissed as I felt by other dealers and let me tell you I was all over Lancaster and York county. I love my sports explorer ty guys!!!!!
We had such a great experience with Rocky Ridge auto sales they answered all my husband and my questions. Alex was really helpful and beyond amazing the process was quick and easy. They are honest and upfront about everything one of the best experiences we had at a car dealership we will definitely be comming back. thanks so much .
Excellent service I was very happy with my experience with Rocky Ridge Auto and The Good Car Company. Great staff and clean facility. Very professional, polite and work with you to get the exact vehicle you want. Highly recommend to anyone looking to buy their next vehicle. And was quick to answer questions as they came up. The process was very smooth; Jeremy makes it easy! I would recommend Jeremy to all my close friends and family.
We worked with Kim Robertson when we found that we needed a safe reliable family car. He was very patient and helped us look at several options. The process of determining a loan and taking care of transferring everything with our trade in was easy and a seamless process. We also received an extremely fair price for our trade in. We could not be more satisfied with our experience. Thank you!!!
At Rocky Ridge, the service is friendly and the sales staff were not pushy. Weve purchased two vehicles off them 18 months apart and they remembered us, which says a lot due to the amount of customers they recieve. I recommend them not only for their service, but also for how reasonably priced their vehicles are.
Great experience at Ricky Ridge, the entire staff was friendly, helpful and fair. Kim was especially great to work with and he took care of every detail in making our experience so positive.
Staff was a lot of help, very courteous and knowledgeable. Low pressure, friendly atmosphere. Will definitely be back. Thanks to Jeremy and Travis!
We couldnt be happier about our recent experience with Rocky Ridge Auto. We were looking for a very specific vehicle, which they were able to provide for us at a very reasonable price. We appreciated the great customer service that we received with each member of the team. Through both of our transactions with Rocky Ridge we have found them to be honest, professional, and fair. Im sure you will too.
Jr in the repair side is super friendly, honest and way outgoing to make sure everyone is taken care of
I recently bought my second vehicle from Rocky Ridge. No pressure with sales, very fair pricing, and a more than fair trade in on a vehicle that had several issues I was honest about. It was a breath of fresh air after buying another vehicle a few months earlier “down the Road.” Your team is great and you have a customer for life!
If you are tired or bored with the typical used car salesmen bs., and just buy a fantastic car at a fair price, see Alex at Rocky Ridge, as he introduced me to the finest car I’ve owned with no games and no arrogance which runs rampant in this business. Thanks Alex! Stay in the business.👍
Kim is a good guy and will take care of you. Good dealership with good values. Recommended.
This is the second quality car I have purchased from Rocky Ridge Auto. The selection of SUVs allowed test drives of Honda, Hyundai, VW, Subaru, and more. I appreciated the assistance of Kim in choosing the right auto for my needs. There was no pressure. Only good guidance and a lot of knowledge about the autos. The price was right for a quality vehicle with low mileage. Very happy with the whole process.
Knowledgeable, friendly sales staff made the car buying experience fast and easy. Love my new car! When you stop by, say hi to Alex for me.
I bought my car here a little over a year ago and the car has only had one issue with the window squeaking while putting it up, or down. However, I was helped within 5 minutes and my window was fixed right away. I have been very pleased with rocky ridge and the service that they provide.
We had a very wonderful experience with the staff at Rocky Ridge. We were in need of a car unexpectedly, and they were able to accommodate a quick turnaround including appraising and accepting our trade-in vehicle. The car we got from Rocky Ridge has run beautifully.
We were on the lot looking at vehicles for over 10 minutes and no salesman came out to assist us. When we walked inside my mother had concerns with her credit, the salesman had no interest in attempting to help her. I Don’t recommend this dealership. Plus they don’t negotiate...
I did not purchase my vehicle from Rocky Ridge however they were happy to accept my Honda Odyssey to repair. They were able to start working on it within a few days and had it finished it quickly! Excellent service and friendly family business environment! Thank You Tyler, Junior, and the service department at Rocky Ridge!
Had myself a wonderful evening finding a new car in a quick and helpful manner. Would definitely recommend giving them a shot.
I had a wonderful experience. No high pressure sales, they Listen to you and help you find your perfect vehicle. I definitely recommend them. Visit them and see for yourself.
I just bought my first car from Rocky Ridge and the process was easy and smooth. Jeremy and Travis were very nice. Nobody was pushy, the staff was helpful and provided all the necessary information. The prices were good too.
Very nice people to work with, no pressure sales environment, and very reasonable pricing. I wouldnt hesitate to recommend Rocky Ridge to friends and family! Definitely check them out if youre in the market for a vehicle.
We were looking for a car to purchase and we found this place on the Internet with the car that we were looking for. The first thing that I have to say is that the price we paid for our car was an awesome price compared to the rest of the places that we were looking. Now comes the problems. We knew that was the type of car that we wanted to get. So I called the place up and told them that, unless there was something significantly wrong with the car that was the one we would get (we test drive at multiple places, so we didnt need to test-drive) we get there and I have to say that they were sort of prepared. We didnt want to spend a lot of time there. We ended up spending about 3 hours there to sign. The salesperson was nice to us and we would go there again. The offices were dated and just needed a face-lift.
Weve now purchased multiple vehicles at Rocky Ridge and the no hassle atmosphere is always a welcome way to buy a car. They are extremely patient and helpful. They give you space when you want it and assistance when needed, and prices are always fair. Superior car buying experience. Will keep going back!
Had a great experience at Rocky Ridge Auto Sales. I was a little skeptical about buying from someone other than a dealership, but my experience was great. The car was priced right, staff was professional, and the establishment was clean. I would have given a 5 star rating had my vehicle been cleaned a bit better on the inside. It was ok, but not great. Otherwise, I was COMPLETELY satisfied with my buying experience.
We purchased a one owner 2010 Ford Fusion in 2012 and we still have it and it is just as good today as it was the day we drove it off the lot. We couldnt be happier with the choice to buy at Rocky Ridge! We always look here first when we look to buy a new vehicle because we already know that there is nobody more honest. They always have great deals on good quality cars but the only sad part is their inventory is sometimes hit or miss for that car that you really want. A lot of times weve had to check back frequently or put in a standing call for them to get in touch with us as soon as they have what were looking for!
Always a pleasure working with Rocky Ridge
Super great experience. No pressure. Quick turnaround after I made my decision. Drove car off lot after only one hour. Highly recommended. Leslie
Very easy to work with. Car was as promised. I was in and out quickly and the staff was very friendly, not pushy on extras and very professional and kind through the whole experience. I highly recommend them.
I bought my first car from here & it worked like a DREAM! I would have bought my 2nd car from here but they are out of my price range at the moment & my first one was a rare find for under 8k. After all the hassle Ive gone through with other dealerships I just had to review this one & let everyone know how great they are. They are honest, quick, and their cars are reliable!!!! Ill be back when I get some real money lol.
My husband Tim and I are first time customers at Rocky Ridge Auto Sales. We found the vehicle we wanted to look at to be exactly as advertised online. They were easy to work with, and we came away knowing wed been treated fairly. We wont hesitate to come back her the next time we are looking for a vehicle.
We had a great experience buying from Rocky Ridge Auto. They arent pushy and have no hassle pricing. They are very friendly and laid-back. We would definitely return there again to buy another car sometime in the future.
Very helpful kim was amazing and travis and kim helped me get the best deal with a warranty
SO FRIENDLY! No haggling. They are not pushy AT ALL. Test driving is simple and easy. The salesmen give you space. Best car buying/shopping experience ever.
Just purchased another vehicle from Rocky Ridge. The entire staff is friendly, courteous, knowledgeable and they work together as a team. They will spend as much time as needed with you. There is no rush, no hassle, no pressure. Pricing is excellent. Thanks for another great experience!
This was the best experience buying a car that Ive had. The salesman I worked went above and beyond to get me the car I wanted. It changed the way I think about car buying/selling. I highly recommend Rocky Ridge.
Welcoming environment with nice selection of good-quality vehicles. Fair price, low pressure, no-haggle. Kim was very helpful through the buying process.
Good experience buying a vehicle from these guys.
Got paperwork done in record speed!
Excellent dealership, one of the best car buying experiences. Staff is very friendly, cars are awesome! Very quick response to texts and emails. I recommend this dealership to anyone!!
Excellent experience. Good people and customer service. My first time dealing with them and all great! Cant wait to drive the new vehicle.
Went in on a Tuesday night to look at a Camry and verano. Mike was a huge help in showing us both cars. I had to go back the next day as it was late when we got there Tuesday. Wednesday I was lucky enough to deal with Jeremy. He was a huge help in getting me a better rate than my bank was getting me.. I love the Verano. I have a 40 minute drive to Rocky Ridge but definitely plan on doing future business with them.
Very professional. No pressure. Car was really nice. Very clean. Like new.
Helpful and not pushy staff! Wonderful to work with and have a good selection of quality cars with low mileage at good prices.
Worked with Alex Allgyer - straightforward, honest, personable. Great experience!
Great experience all around!!! Very knowledgeable salesman, needed a new tire put on, they called around until they found one so we did not have to drive back another day. Would definitely recommend them!
Been doing business with this group for about a year now and upon first meeting, I gave them the go around attempting to drive every car in their lot. In the end I ended up purchasing a 2013 prius at 30 some thousand miles and never looked back. Continually drive all the way from Philadelphia just because I feel I trust these guys more than the competition (Ive been to a lot of dealerships and auto repair shops)Nerves of steel and business etiquette keep this place going.
Great service and friendly employees. Good quality cars, very satisfied.
Had to drive an hour and a half thinking best case I was just going to test drive the car. Left in my new mustang that day.....with working ac for the hot day :D
Great dealership! No hassles,very helpful sales staff and no games. Honest and upfront. Would highly recommend this dealership!
My husband and I had a great experience working with the folks at Rocky Ridge Auto Sales. Kim was our sales person and he answered all of our questions quickly and efficiently regarding the vehicle we were interested in. Travis was quick to provide us with some financing options so that we would know exactly what our payment options would be before arriving onsite to see the vehicle. All of this great work is being done via phone calls, online and texting before we actually saw the vehicle in person. This was a huge time saver for us especially since we are located 2 hours away from Ephrata. It made purchasing a vehicle with this company painless and fast! The GM, Jeremy assisted with the final details when we arrived onsite and we made the purchase. What a friendly and nice group of people to work with. We highly recommend this dealership if you are in the market for a new or used vehicle. We’ll be back to purchase our next vehicle with these folks again. A definite pleasure to work with them!!
Edit- 3 days after writing this review, and 6-8 weeks after purchasing the car it needed a 4 wheel brake job, costing $800. Their inspection specifically stated the brakes were at 70%- 6k miles later they are shot. These people LIE!!!! BUYER BEWARE!!!!Bought a car from here and the experience was eh at best. I dont like no haggle pricing, the car was priced at nearly $1k over market value, unfortunately we were in a jam and had to get a car, our old one was in bad shape. A week after the purchase, the service engine light came on. We had to take the car back for repairs, the dealer offered no ride back, and no courtesy car for the time the car was down. With no way to get home my wife decided to use an uber to run an errand and requested the dealership call as soon as the car was repaired- they never called and she ended up wasting valuable time. Dont expect anything from this dealership after the sale.
Excellent service! Very friendly staff! General manager was forthcoming with all information about the car and even had the car detailed for minor damages. Would recommend!
I just wanted to give a shout out to Rocky Ridge. We just bought a 07 Denali and couldnt be happier with it. Great service and very helpful sales representatives. This is our 2nd vehicle purchase from here and we highly recommend them.Heidi M
I just bought a work van from them and I couldnt be happier with their service. They were up front, professional, and trustworthy. The original van I called about had already sold but they asked about what exactly I was looking for and found one within 3 days; I bought it the following weekend. They have a no haggle policy which I really like since that is always the worst part, for me anyways, about buying a vehicle. Their price was very competitive so I didnt really feel like I had to fight to get a decent deal. They have a local credit union that they worked with that was able to finance the purchase with very little fuss; I was in and out in 2 hours total, including the test drive. I would recommend them to anyone looking for a quality car without all the back and forth negotiation that can be so time consuming and aggravating.
Shopping for a car was actually fun! I love my new Honda Civic.
Jesse and Jeremy were wonderful to work with. Great selection of vehicles, great prices and a smooth transaction. Would highly recommend! Thank you!