I stopped in for mousetraps on my way home from work and was immediately greeted by George. He was really friendly and helpful.If he isnt in management yet, I expect he will be soon. I was very pleasantly surprised. Very clean and organized store and friendly personnel. Awesome experience!

Fatally Flawed - Every visit, the cashier starts the interaction with Phone number for your Ace rewards? This is exceptionally rude, as it intentionally makes an assumption the customer has joined their club. Not only are rewards clubs a privacy invasion, they are an attempt to manipulate my behavior, and most importantly (since Ill never join) this slows down the interaction of actually making a purchase and is an entirely unwelcome interruption to my task at hand. If I say I dont have one they gleefully waste more of my time trying to get me sign up. If I respond in the same manner as the cashier asked the original question - that is ignoring the goal of the person across from you such as telling them up front youre not interested - they act offended, like a street hustler who believes he has a right to trick you but just got found out!Dear Ace manager... you should know that if I come in again and my time is yet again wasted with anything to do about your club I will file a BBB report on the issue. Need to satisfy Ace corporate morons pushing the program? Put a sign on the register for the stupid club and leave it at that! Ill even provide a respectful sample cashier script... Hi, did you find everything you needed today? .... thanks for coming in, we hope to see you again soon! ...and leave it at that. I would actually want to return if I were treated like that! This is your opportunity to train your cashiers to respect others - they came to buy something, and that is all. This behavior ruins an otherwise nice store... more games like this = more Amazon! Love, Alex.Edit: The store posed as a random user and replied to my post. Classic! Sadly you cant help the willfully blind!

Store himself is very good and peoples up front is very friendly, but management or supervisor guy I dont know his name he was on back he is not friendly at all. He did not liked my accent. I asked him simple question and he pretended like I am speaking gibberish and made me very uncomfortable. I do leave half mile a way from this store and very convenient for me, but because of this guy not me,not my friends and not even my relatives ever will shop in this store . Sorry ACE you should pay more attention who you hired this days.William

The sales man was very friendly and knowledgeable but the cashier was average and did not smile. Then I back there several times when they was closing the store and a middle age blond straight her cashier was always very rude to me however very nice to others, so make me think its because I have terrible accent and she was mean and racist. I could not take anymore and I even told her thats she is rude. Hope she will never work with public anymore, because she is mean. This happened in Escondido CA. No wonder that store did not make. Because the employees probably.

Excellent experiences. I’ve been so welcomed and have always been helped by everyone there

They seem to have a good assortment of stuff but its a bit overpriced. Still nice to have in the neighborhood for a quick bolt or tool.

Yeah, I can rate this place but its shutting down so why bother? I really was a wonderful place we while it lasted. Sad.

Store closing....picked up great items at very low prices!

Brokenhearted that they are closing. The staff was the best part of this escondido store.

The store is closing. Great people to work with to help on repairs.

Great prices only because their closing. Not much left.

Ace Hardware is relatively new in this plaza. It is very clean, neat, respectful employees, and good atmosphere all the way around.

Going to Miss this place they are closing.

Organized and cashiers are usually familiar with tools.

Love this store its so sad they are closing this location

Went in to go buy a new chainsaw, then they wouldnt let me use their restroom,plus they were rude so thank GOD for home depot and lowes.

They are unfortunately going out of business. Having out of business sale.

They either will be closing or are closed. Out of business in Escondido off El Norte Pkwy West.

They were very helpful.

Theyre having really good sales right now because theyre closing their doors

Store is closed for good.

Unfortunately they are going out of business . They had what the big box guys did not carry ..

Its sad to know they are closing their doors.

Great assortment, great service

Super convenient location but is going out of business soon. 😢

Somehow its just not your neighborhood hardware store

Closed and empty, dont bother coming

This location is closed as of 26 Dec 2018.

This store will be closing sale soon.

Good deals.

Always very helpful

No longer in business.

Its closing...

Store is closing.

Closed!

Closing soon

Moving?