Brock was awesome!! He was patient, informative and professional while being personable as well.
Great help! loved the experience. So patent and helpful. wish everyone was always so sweet and nice. Ms Tiffany Brown knows her stuff.
Ive had bad experiences with the Eunice store in the past but it had been a while and they were the only local location that had the color phone we wanted. Figured I would give it a try again. I went buy a phone a month and a half ago. They said I couldnt buy it out right so I put a down payment of $569.99 on a $600 phone. My installment plan still showed the balance of the whole phone a couple weeks after buying and instead of being charged $1 im being charged $20. I went in twice to talk to the manager but both times he was busy so they left notes, after they seen that I did indeed pay that amount. I have called customer care many times but was told Eunice has to fix this and they dont understand what they did. They said all the manager has to do is call the 1-800 number and tell them that yes I paid the down payment.. I called the store numerous times but they never return my phone call. My $569.99 is just floating somewhere out there. Also, I told them I didnt want insurance or the next up plan but they went ahead and put it on the plan anyway. At the end of the day all I want is for them to push my down payment through so we can be done with this.
Miranda was AWESOME! Got me set up with a new phone very quickly following me losing my original device. Her voice was really cool too!
Was fast and friendly service. Will continue doing all my in store business at this store
Great people, very helpful and courteous.
Worst service I have ever received in an AT&T store. Very rude employee walked up to me and another employee and interrupted us right in the middle of our conversation like I wasnt even there. Girl has the manners of a monkey!
Great customer service, the phone I wanted was available including the accessories. Great price and did I mention GREAT customer service 10/10😊
Employees wore masks, inside was clean and kept up. The workers were very friendly and helpful. The lady sat there for an hour working on my problem until we had it fixed. I was very impressed. Of course, another employee stepped in and had it fixed quickly once he surmised the issue. So Im giving them 5 stars.
The service at AT&T in Eunice is great. They answered all of the questions that I have asked in the way that I would understand it and they were very kind and patient with me!
The staff at the Eunice store are really great. Exceptionally helpful in many ways.
Such an awesome group of people! Relax environment, no pressure, helpful, does the right thing!!! The manager Jade sets the standards high and does what’s right for her customers and is doing a Wonderful Job leading by example.We drove from Lafayette to Eunice because one of the Lafayette stores had really messed over my parents account and basically used them to get a better commission. Jade did the Right thing, fixed the issue and made us feel so much more comfortable. She truly saved customers of over 15 years that could of potentially move to another provider for 1 stores Huge Mistake. We love her and are forever grateful!Blessings to the Eunice Store.
Cean was so helpful and very polite! And very quick with what I needed done! Thank you so much.
Latonia was very patient & helpful. She was pleasant & professional. She answered all of her questions & helped us tremendously!
Great atmosphere, better than corporate. All of the employees were helping customers and doing all they could to work with the customers and give the best deal. It felt like they cared and wanted to help vs just dealing with another number. I would recommend this store.
A sales representative, Ms. Lyric, was extremely professional, courteous, and made every effort to create a comfortable and welcoming atmosphere. She explained all the details of my trade-in and insurance upgrade, including the warranty and other features. I will be using this location for future services and recommending it to friends and family.
Went in to get new service and the manager helped me out and got me all set up
They did a great job with our account and phone replacement, I would recommend to anyone to use these folks!
Conner was amazing and helped me into getting a new phone and transferred everything over. Hes super knowledgeable and fast and all the employees help each other out. Chelsie helped transfer my stuff and I really appreciate the stories effort!
The staff at the At&t store are awesome. I am a little biased because my wife Chelsie works there; however, she didnt always work at the store and I have been a customer of At&t for well over a decade. Every time I would go to the Eunice location, I would immediately be greeted by several employees and the wait was never unreasonably long. They always took the time to answer all of my questions and/or concerns and helped me decide what was best for my personal needs. So if you are looking for a great and professional experience, go see my wife and her co-workers at the Eunice location! Tell Chelsie I sent you!
Danielle helped my family and I with 3 new phones. She was fabulous and friendly. I certainly appreciate the help and patience with getting our phones just the way we needed.Thank you Danielle!
The guy who helped us was real friendly. Helped us out great
I went to see Lyric Kennedy at the AT&T store in Eunice, La. She was so kind and professional. She assisted me with everything I was unfamiliar with. I will gladly keep doing business here.
Walked into this store and was greeted immediately by Latonia Alfred. She assisted me with something that I urgently needed changed on my plan and was very patient and helpful. The rest of the employees were all very friendly and made me feel like I was a priority as well. The positive energy in this store during these trying times that we are going through was a breath of fresh air. I left the store with a new phone and iPad and a less expensive monthly plan! Thanks Att Eunice!
Very friendly and knowledgeable staff. I waited less than 5 minutes. Agent went above and beyond to make sure I left satisfied. Thanks a lot
Thanks!!!! to the Eunice AT&T Store and my sale representative Lyric for and awesome job.
Fantastic experience with the Live ATT Eunice team. Everyone there is very friendly, incredibly professional, and extremely knowledgeable. Management resonates all of these qualities as well and it shows in their employees. Will definitely be using strickly Live ATT for all of my cellular needs.
Unlike others commenting on this store, my experience has been negative. I went in to the store, signed my name on the list and waited. After an hour, I noticed people after me were being served. A clerk apparently took someone ahead of me, scratched my name off, and moved on. I was left sitting there unattended the whole time. I eventually got fed up and left. On my way out, a customer saw what had happened and offered to let me cut in front of them. I am not overly impressed with this outlet.
Tanner Darbonne Provided great Clear service I could see his smile through his mask. Thanks Tanner
I usually work with Tiffany Brown because shes always been amazing, well this visit she was not here but told me that her very educated reps would be able to help and to call her if things didnt go right. Well Erica West and her manager Mrs. Jade helped me weigh out my options and I have to say, what great team work. I will definitely spread the word and as soon as my house is built I will be back to sign up for Direct TV services. Great Job, you guys definitely learned from Mrs. Brown.
Had an awesome experience. The rep Lynsei was exceptionally helpful and even was able to resolve my issues.Thanks a bunch
Tiffany was so kind and took the time to truly go over everything and help me get the phone plan that worked best for me.
I went into the att store and Alyssa greeted me and opened the door for me before I could touch it. She gave exceptional service and got me into a new phone with all of my information transferred . Would recommend her
Bad service! Bunch of dumb people !
Went into our AT&T store with several problems. I was quickly helped by Tiffany Brown. Very satisfied customers!
Very helpful and friendly clerks. My only bad experience is with the company itself. They say that they are going to do something and then dont follow through! Been waiting for high speed internet for 20 years and its STILL not available in my area even though I have been a customer for almost 50 years!
Went into the at&t store in eunice for an upgrade & received amazing customer service from Alyssa. Would definitely recommend her!
Lynsei was great and set up all my stuff for me on my sons phone and was very knowledgeable and patient with meWill definitely go back for her again
Lynsei and Danielle were extraordinary ladies who spent 2 days fixing my accounts for me to get an extra phonePer excellence and determination and they even kept in contact with me when everything was settled so I wouldnt have sit there and u got to see my grandkids before they left.
Everything was great, Jade the manger was wonderful, beautiful and a true hustle. She was amazing!
Highly recommend asking for Ms. Lyric Kennedy! Such great service!
Great service!! LP went above and beyond to help us out!! Thanks to Tiffany and everyone at AT&T in Eunice!!
Set at your eunice, la store was awesome x 10
Each time I call to ask a simple question about getting a new phone, I just get hung up on.
Friendly agents and very helpful people. AT&T has the best service in this area.
Good knowledgeable
The server i was speaking to was very rude and did not help me with the issues i was having. He instead said that it was my fault my phone was not working?? What kind of way to do business is this?
Manager was very polite and helped out tremendously!!
The service was great and the selection was nice and every one of my questions were answered and I appreciate that.
Friendly staff.
Enjoyed my shopping
Great place to get any cell phones. Love the staff.
Will drive out of my way because they are so nice and helpful
Great satisfaction from finally getting a diagnosis after several waisted calls to AT&T
The store manager Jade is amazing!!!!
Always the best customer service!
Fantastic service always. Id rather drive the 20 miles from my home to go to this store than drive 5 Mikes to the one by my home in Opelousas.
Tiffany is always so helpful when I go
They were very helpful and very tast
Very good to help you out, and serve you quickly
Good customer service and very helpful people
Good service and nice pleasant atmosphere.
Really great service and great staff.
Quick service and friendly enough
Really helpful and friendly
Vrey nice and helpful.
Awesome employees especially Latonia
Poor customer service called my mothers number. overdrawn my account. I had -320 n my account Im on a check. Sunrise agency sucks too dont call again cant even afford to pay ur bill.
Was not polite.
Love the workers!
Very friendly and helpful, professionals
Great phone company
Awesome
Love the people, hate at&t
No service
Okay
Alexia is very knowledgeable about her job. What a wonderful experience working with her ❤!
Mubuen