Josiah was excellent in helping me with my document. Went above and beyond in ensuring it was the best possible version it could be, and reprinted it multiple times to do so. 5 stars!

No wonder they have such low ratings! No wonder their store is always nearly empty. The manager and staff are badly in need of even the most basic customer service training. They dont listen. They jump to conclusions without fully understanding the order. They argue with customers without even understanding what the customer wants. If you want to be treated poorly, this is apparently the place for it.The manager would be wise to remember these pearls of business wisdom:—————————————It costs 7 times more to convert a new customer than to retain an existing customer. The old saying the customer is always right makes for good business arithmetic.—————————————Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them. ~ Kevin Stirtz—————————————“It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.” — Sam Walton, Make a customer, not a sale. ~ Katherine Barchetti———————————————Don’t try to tell the customer what he wants. If you want to be smart, be smart in the shower. Then get out, go to work and serve the customer! ~ Gene Buckley—————————————Your most unhappy customers are your greatest source of learning. — Bill Gates—————————

This place has the best customer service of any printing place Ive been. Every time I go in Im greeted with warm welcome. My request forgetting copies is never a hassle to them. Great business!

John who runs the place not sure if GM or AGM but he is the absolute best genuine person (it’s not a front). It’s pretty slow when he isn’t there though :/

Monte was a great help...Thank You!

Great place to visit.

BEWARE: Its important to remember that these crooks will take your money and leave you high and dry. We shipped with them per the recommendation of a business. We were told to insure our package for $1000. When it arrived in pieces (after being packed by the Eureka Fed Ex store. We were told that because the recipient did not save the box we are out the money we spent on insurance and now have a broken piece of $1000 art glass worth nothing Now. This company is crooked as hell and ripping off the public. PLEASE DO NOT DO BUSINESS WITH THEM, THEY ARE THIEVES.

Annoying scratchy fry voice recording when called, could not press 0 for help.

The usual excellent static service. Had my at my items package for me by friendly staff. Fast and reliable as usual

Very helpful employee. Great service.

Way overpriced when down the street bw prints are more than half, fedex office should close shop.

Kind staff, worth the drive from the other location that is just 7 miles away.

Of all the Fedex locations Ive been to in my life, this location has an attendant who is just a ray of sunshine. Other Fedex locations are dismal, this one is pleasant.

Very informed and kind employees.

Paid $24 to have two 15x22 color images scanned onto a USB drive. Both images had a white area of no image through them because of scanner. I called them back when I got home and saw this and they said theres nothing they could do and the scanner just does that. Lame.

The self serve to access google drive takes way too long.

Fast and efficient service

Courteous, friendly and efficient.

Very slow service