One of the most honest mechanics out there. Ki has 30+ years experience working as one at a dealership and now owns this shop. What I like is that he will advise against unnecessary repairs, which is refreshing. Also labor is $96 per hour, 40% less than nearby dealers - it makes a difference!
I drop off my car for alternator and battery replacement. I got phone call after few days saying that there is a noise from drive belt and he asked another service for $300. Now, I am driving my car with a noise from drive belt that A K Auto service serviced. I feel like I am ripped off.
Weve taken all of our cars to AK Auto since moving to Fairfax in 2007. Service has always been prompt and fairly priced. It was so sad when Abe passed away in 2014, but Ki has continued the high standards of the place.Ki and/or Keith explain everything that will be done to the vehicle and quote you the price before starting work. Ive never been startled at the final price or felt pressured to have more work done. Recommended to multiple friends and coworkers over the years.
These guys are great. Work is done quickly and well - weve had 3 chances to use them in the past month and all have been very positive experiences.
These dudes are awesome! I had to get my rear brake rotors and pads changed . Was quoted $850 at one place . They got me out the door with a brake pad and rotor change for $480.They also threw in a complimentary oil change.This is excellent customer service and the work on my car was amazing. I’ll be coming here from now on.
Very reliable, courteous and highly competent. Definitely recommended for anyone looking for car repair and maintenance.
Went to this place to get ripped off. Had to come back multiple times because they didnt fix it right the first time. Then the owner overcharged me on two occasions. Stay away from this place. $200 for an oil change? Over charge for new tire installation? Charge me multiple times for something you couldnt fix right the first time? Ive had many of my friends tell me that they were so ticked off because this placed ripped them off. STAY AWAY!
Great service with right price... He thinks from the customer perspective. Recommend.
Mr Kim was referred to me by my cousin when I was told that the engine of my Mercedes SUV needs to be replaced by German Auto in Springfield ( pls don’t ever go to German Auto). Brought my car to AK Auto and Mr Kim knew right away that it’s not the engine it’s the AC unit making the sound..... Been going there ever since and and I’m really blessed to have found that shop. Always honest and price is lower than a lot of auto shops and he will even let you to call them and compare. Highly recommended
I love the honest assessment I get at AK auto.I sought them out first for my rare Nissan Figaro. No other shop had seen it before and they were all flummoxed, but not Ki.Most of all I appreciate that he lets me know everything I should replace for safety and what can wait.So now I bring in my VW in for all of its work as well. AK Auto is my favorite shop, hands down.
I loved their service. So fast.
Good service, cheap price,nice owner
Work was done extremely quickly, customer service was amazing, and the price was exactly what they estimated on top of already being a great price. Definitely going to keep going back.Could not recommend it more.
This is my first time posting an online review. I did this because I couldnt be more satisfied with the service. Kim is a great guy. He fixed the interior lights of my car in 10 mins for free while the dealer wanted to charge me for $150 for diagnosing the issue. I will definitely not hesitate to come back!
I am very impressed about the service that I received. My headlights went out, and I washed there right after work. They instantly took me in and fix my headlights free of charge. And they were very nice to me. We have been coming to AK auto for years now and we love the service we always receive.
Insurance paid them them to fix my vehicle. They couldnt find two major parts; therefore they put my old broken parts back on the truck. I called them about it and they admitted it with an attitude. These parts were a wheel and a spacer. In a nutshell, they are not worried about your safety. I would boycott. They dont care if my wheels fly off again. I doubt they will care if your vehicle is safe. Insurance says Im on my own, reason being they already cut the check. Save yourself the hassle.
Quick walk in stop today to check on possible exhaust system work. Li Kim was outstanding, quick diagnoses and said he could complete the work in a few hours. Had not expected such quick and efficient service on the same day. Work was excellent and completed with a difficult to find part for an older car. I was very impressed and certainly recommend Li and AK Auto Services to ANYONE needing any kind of quality service.
AK auto is amazing! I’ve been there twice and both experiences have been fantastic; Mr Kim is honest, he said to me after a preinspection for a car I considered purchasing (a minimal expense) that I was now ‘his customer’ and he would make sure I got a vehicle without significant maintenance issues. What an honorable and competent shop! Mr Kim saved me from 2 poor car purchases with his attention to detail and sharp eye for mechanical issues.
Great place with very honest and trustworthy service.
I have never had a wonderful experience before I came in this shop to fix my flat tire. The owner is extremly kind and price was fair. I strongly recommend this shop.
Very honest, very reliable. After having so many experiences with dealers and Indy shops, where they try to find faults in things working perfectly fine in the name of routine maintenance, this place was like a sunrise. Have been here twice and they always got the problem in my car solved at a very very reasonable price. Highly recommended for everything from normal service to repairs. Glad to see such honest people in todays times.
I think they tried, but my old car was worse coming home than when I brought it. Maybe they can do well with newer cars. They were courteous and didnt overcharge, but ineffective.
Always HONEST assessments and repairs. Their prices are fair, and even better, the work that they do always has fixed the problem. I havent been able to find the car dealership that can match that. Dont be put off by its appearance from the street. Its housed in a defunct (no gas pumped here) gas station, but the people working in there are REAL honest-to-goodness mechanics. Highly recommended after 4 visits with 3 different cars over a 8 year year span.
Background: I have a 15 year-old Japanese minivan. I went to a dealership for 5,000 mile service yesterday. They told me that my trans pan gasket is leaking, the front axle seal is leaking, and the coolant is dark. The dealership asked for a very high price to fix these problems. I declined their offer but kept the 5,000 mile service.Experience: Today, I went to A K Auto services and asked them to check up with my minivan, especially on the three problems mentioned above. The service manager and his technicians checked up, and told me that for a 15 year old vehicle, it is in good condition, I should not mess it up but keeping regular services on it. It is noted that original dealership did not lie in terms of perfect new car standard. But it is not really leaking, it only has some oily marks.Comments: I really appreciate A K Auto services for their honesty and valuable advices. I will definitely recommend it to my friends for their auto service needs.
These guys are wonderful! They are 100% honest and the work they do is quality. The owner even took the time to help me when I ran into a problem doing my own wheel bearing, explaining the best way to do the job! For stuff behind my skill level, these guys get all of my business!
Weve been using A K Auto for nineteen years for our car repairs and maintenance. They truly are the best in the business. A K has fixed problems with our cars that some other repair shops had overlooked or even had done unnecessary work. A Ks prices are most reasonable. You get top quality service with integrity from A K Auto Services.
Awesome place! Time efficient and I would recommend to a friend.
Came in with $75k car for a simple plug of rear tire and left with all brake sensors damaged. I went back to complain about why all four wheels in the computer shows brake sensors are bad. They said it needs a reset. They tried to reset the computer and still nothing as sensors were still inoperable. Called the dealer and they said that each wheel has it own sensor and if you cant reset that means brakes are worn. I was surprised since the last time i checked the rear brake had 30k miles left and the front had 10k miles left. Why did they all fail at the same time? I then became suspicious and recalled watching the mechanic. I saw the mechanic banging all inner wheels with a hammer and there was a loud clanking noise. I thought to myself why is he meddling with the other wheels when I only needed one plugged. Its now evident that the damage is physical and not a software issue. Maybe they tampered with the sensors to have me think i needed new brakes. Where they desperate to take my money?
The last review on this page -- the 1-star review -- is so out of whack with our experiences and those of our neighbors that I really have to add an antidote. This place provides excellent repairs and service and is unfailingly honest! There have been several times that Abe has helped out (admittedly, with minor things) without any charge, even though Ive tried to insist on payment. For something more extensive, like the replacement of the timing belt on our 1999 Land Cruiser, his estimate was significantly, very significantly, below the dealer! Like about half price. This morning I will be taking our 1998 Honda Civic to AK Auto to ask for a check of an apparent leak of something other than oil. He will provide an honest assessment, and likely will do any needed repairs today. Good place. Does not deserve the negative rating at the bottom of the page. (Actually, it is so inconsistent with what others say that it really should be unread or removed.)
Very friendly and helpful, kept me updated the whole time. Had to have an oxygen censor and the catalytic converter replaced when done they even took it and had the emissions test done. I couldn’t be happier with the service I received!
Went in to get my tire patched- they were so friendly and professional. I will absolutely go here again!
Quality. The owner clearly takes pride in his place and his work. The shop is immaculate. He diagnosed my faulty starter right away. He charged 35-50% less than the dealer would have charged. They ordered the part and did the work in less than 5 hours!!
They did a great job of fixing my car.
Good service and reasonable price. I think technicians are honest and hard working.
I have mixed feeling about providing a review. This is the kind of place you want to keep a secret so they dont get too busy to provide the good service Ive come to rely on. Ive been coming here for years. I live nearby so when I needed some work urgently and the dealer--whom I had used in the past-- wanted big bucks for a simple repair, I took a chance and went to see Abe. What a blessing! It saved me over $500 and the service was very professional. Ive been using this exclusively for my car work for about 5 years. Occasionally I check the prices for work at a dealership-since I have three vehicles from different manufacturers--and AK always is a far better deal. Never had a complaint but if I did, I know that they would take care of me.
Ak Auto has handled all my maintenance on my car for the past two years. I love their quick detailed, emailed estimate and explanation of any and all issues as well as a call.The work has always been done in a timely manner, staff polite and no hassle.
Mr. Kim is the most honest car repair man youll ever find.Rodents had eaten through an electrical wire in my 2016 Honda HRV. The Honda dealership wanted $1677 to replace the entire electrical sensing system. A Japanese car place in Arlington wanted $315.All that needed to be done was to have the wires soldered back together. Mr. Kim charged me $87 and did it in under one hour! I was referred to him by a friend who is been going to Mr. Kim at A K auto repair for over 15 years. You should trust him with everything.
Mr. Kim always does an excellent job on our Subaru and is quick to get the work done. Prefers to not work on American cars.
Great service and keeps the vehicles running in great shape. Had the car for 12 years and no problems.
Excellent, honest repair shop, with reasonable prices. AK is our preferred place to take any Asian car we own, or are considering purchasing.
Honest, friendly, and gets the job done quickly. Do not go any other place or you will get ripped off.
Been getting my car fixed here for as long as I can remember. You can definitely know your getting an honest opinion and not being tricked to fix all sorts of nonsense.
Super nice and friendly people here at AK auto service. I had some HVAC problem with my car and I first went to an auto repair shop not far from AK auto service, manager at another shop told me this is a big issue and its gonna cost me around $500 to fix it. Then I took my car and came to AK Auto, the manager here is very friendly and found that the problem is because of I had a blown fuse, they replaced it and charged me $30 dollars. I will strongly recommend other people to go here since they are doing their business with honestness.
Im a frequent customer of AK Auto services. I wasnt planning on writing a review until I saw the very last review on the page, and I feel that I owe it to the guys at AK Auto to put in a good review for all the caring and professional service theyve given me.Im a new driver, and I drive an 8 year old Suzuki Forenza S that has been in pretty bad shape due to my less than careful treatment.My car was suffering from coolant leaks and some serious engine oil leaks. A normal repair for that would involved replacing the engine gasket, engine cover and coolant pipe using vendor parts, which together with service would cost somewhere around USD960+. The owner, Abe, personally offered me a much more affordable solution by patching up my engine cover using some custom glue/sealant and replacing the coolant pipe using their in house parts, driving the cost down to USD400 altogether.Besides this, theyve helped straighten out the front of my vehicle that was bent from a collision earlier, replaced and secured my front lights so that my car can pass the yearly inspection. Also, theyve diagnosed and corrected noise issues coming from my left front wheel because of a dislodged balancing weight on the wheel frame. All were done in a timely, affordable and professional manner.Keith, the manager, has always been very respectful and courteous in all my interactions with him. Abe and his technician are very thoughtful and professional in their work.The bottom line is that the guys at AK Auto really wont recommend you do something to your car unless you really need it.
The owner is the nicest guy in the world, and they do a good job too. Wouldnt take my car anywhere else.
Brought car in for simple alternator replacement. Left with broken hood release and was told the car came in that way... Frustrating as I didnt have trouble releasing the hood throughout the multiple jump starts a weak alternator required/brought me to the shop in the first place. Will not be going back.
Very reasonable and efficient, been there several times.
Great service. Been going for years.
I couldn’t be more happier then dealing with these next People!
Fixed my problem faster and cheaper than expected.
Great