It was a horrible experience. I guess if you dont like people you shouldnt work on these places. sometimes when Customer Services is great you dont care about prices, but when somebody is so disrespectful plus you have to pay overprice products is really disappointing. Ive been in diefernt locations and always the experience was good yet, this place in Mosaic it is terrible. I know Mosaic is fun but run away of this store, GO TO BLOOMIES. THE PRICES ARE SIMILAR, BUT THE EXPERIENCE IS AMAZING. YOU CAN REALLY FEEL VERY WELCOME, PRODUCTS ARE AMAZING, AND YOU CAN GO EVEN WITH YOUR DOG, and you will avoid to see nasty faces and rude attitude.
I live here so I shop here frequently and I’ve NEVER had a positive experience. Every single person who works there acts like they hate their job. Literally the rudest people.
My sister sent her husband here for one item and the owner treated him with extreme disrespect. The lady seemed helpful at first, but seemed to lose her patience after few minutes. Stay far away from this place.
Despicable customer service. I did not expect such rudeness from this place
I sent my friend here last minute to grab a top for me, the girl that works there was very rude with an attitude and not helpful. I was a regular and they have lost my business....
Best South Moon Under I have ever been to! The staff here is always so helpful and eager to help me! The service I receive here at the South Moon in Mosaic is the type of service all retailers should be offering to their customers. I have shopped at South Moon Under for years, but the one in Mosaic is my favorite one to shop at.
I love South Moon Under. I am from the Ocean City/Bethany Beach area originally so have grown up going to South Moon Under stores. I recently moved to the DC area and have been to a few of the stores around here. Literally almost every purchase I make is from South Moon Under. I came in last week and was helped by Kate in the Falls Church/Mosaic store. Kate was absolutely great. She wasnt pushy at all which sometimes Sales Associates can be, she was super helpful and really helped me pick out a great outfit for an event I have next week. I just thought that she deserves an applause because she really went above and beyond to help me and even got something shipped to me at home because the store didnt have the right size. Thanks Kate!
Wonderful selection of clothing with a friendly staff.