I was looking for a comprehensive eye exam. I received this. I felt after the appointment I was well informed as to my Eye Health. Thank you
There were probably too many people in the waiting area, considering all visits are supposed to be by appointment only. But despite this, the staff was very helpful and doing a great job of keeping everyone in process. Also, Dr. Gedamu provides a very comprehensive exam and clearly explains any issues. I have been to this office many times and will continue to schedule my eye exams at this location.
Clean environment, personable staff, and very thorough exam. All equipment was sanitized in my view before I sat at them. The exam was thorough and the doctor discussed my x-rays with me; pinpointing things along the way. Highly recommend!
Its always a pleasure being there. Everyone is super kind, helpful and caring. Dr. Gedamu is very friendly and patient, he takes his time to makes everything easy to understand when explaining things. The supporting staff also is great, from the reception to the pre screening to the contact lens training, very patient and friendly team there and thats why we dont go anywhere else. Thank you for the great and smooth experience.
Always great! Took me right in as a walk-in, and the wait wasn’t long. Staff is always friendly and professional.
Dr. Gedamu was very thorough and gave very clear answers to all my questions.I felt confident that his findings were accurate and unbiased.I intend to see him again next year.
Easy to get appointment. Love Dr. Chan. Love being next to LensCrafters to get glasses done in less than 24 hours and usually 2 hours. Convenient and professional office.
Staff was great and very efficient. Best eye exam I have ever had. very informative.
Dr. Chan is a wonderful optometrist. The office staff are friendly, courteous and take care of patients quickly and efficiently.
Dr. Gedamu was great. He was very thorough and answered all questions.My husband also saw him, and had nothing but great things to say about him. The staff in the front were extremely friendly and polite. Thank you!
Dr. Gedamu was on time, very thorough, and explained everything. Answered all my questions and fitted me with new contacts. Great visit; great Doctor! Highly recommend!!
My eye exam was thorough and helped to identify an unknown eye condition and to obtain the necessary corrective measures. I highly recommend this practice.
My exams with Dr. Gedamu have all been very courteous, thorough and professional. He has answered all my questions (even the dumb ones) and explained all to me in a most user friendly way so that I could understand the tests, and the processes from exam to cataract surgery thoroughly. I am very grateful to him.
Thank you for a smooth and quick exam, friendly staff, and wonderful service.
Wonderful and quick exam. He was obviously knowledgeable. Gave a wonderful handout and reviewed my results with detail.When going to the eye optical/glasses side to choose frames - there were too many people and they were unable to safely distance from each other. Allowing people to browse the frames is not advisable in a pandemic....
I always look forward to seeing Dr. Chan. Ive had a long relationship with her in this office. So why only four stars, her hours are limited and there was an equipment issue in the diagnostic section. I go yearly to get a diabetic eye exam and truly enjoy having Dr. Chans manor and efficiency.
I spent no more than 5 minutes in the exam room. Previous tests I have completed at other optometrists took much longer and took time to test different vision options. It felt like I was being given the diagnosis I was given to get me out to bring in the next person.
Ive had eye exams elsewhere,(recommendations of primary care Dr.s), but the best ones where from Lenscrafters, especially Dr. Gedamu. Very efficient and correct.
The staff is always kind and happy to be helpful. The front desk ladies make you feel comfortable like an old friend. The optometrist is insightful and sincere.
Dr.Gedamu and the entire staffs were highly courteous and professionals. They make you feel welcome.
Dr. Gedamu and his staff are kind and efficient. Have always had a great experience here.
The staff and doctor are very professional. Started on time and finished quickly. The doc is very articulate and expresses himself well. Definitely recommend. I will be back.
Dr. Tewodros and his staff were professional and pleasant to work with. As a struggling first-time contact wearer, he was patient and accommodating through multiple visits. Their front desk and ophthalmologist assistants were courteous and highly professional.
Professional and thorough. Always well done.
I dropped in to purchase more contacts and was able to meet with the doctor again to brainstorm about alternatives. I left with another pair to consider. Excellent care.
Ive been getting my eye exams at Dr. Gedamus office for years, from Dr. Gedamu himself or from his associate Dr. Fei Chan. They and their staff have always been professional, friendly and meticulously concerned for patient health. On my last visit, they photographed my right eye three times, repeating until the picture was to their satisfaction.
The staff was courteous, professional, competent and efficient. The office is clean and they maintained all safety protocols. Dr. Tewodros is wonderful. Very thorough, no rush and offers sound advice on eye glasses and eye care. Completely satisfied with our visit.
Doctor was very friendly and took her time to explain everything to my daughter and I she was very clear and detailed with all the testing didn’t feel rush in any way or form thank you again for a great experience we will visit in the near future
Even with COVID going on right now I felt extremely taken care of. They cleaned all the machines in front of me, which gave me a better piece of mind.Also when I was with the doctor he explained everything in the scan/picture so I could understand it. I also liked how it was in a different area then lenscrafters, I didnt feel pressured to buy glasses then and there.I will 100% be coming back (when needed) and tell my family and friends to go here!
From the moment I walked in, each individual kind, knowledgeable and capable. Enjoyed experience from beginning to finish!
The doctor the Asian lady not Dr.Gudumi, kept arguing with me about my RX!All I told her the glasses that I got from them the week before is too strong and makes me dizzy!But she kept saying it is not the prescription it’s your eyes because you’re pregnant!Horrible service and they’re in professional from a doctor standpoint!Otherwise staffs staffs are very friendly after Gudmi was very professional!Just the Asian doctor which I don’t know her name because she never introduced herself I had to say hi to her she needs to be a little bit more personal level and she needs to listen to her patients
Very welcoming and professional staff. Very organized establishment ....But the attending eye doctor should have been more friendly. With doctors smile, your illness would have gone away atleast 50%. Someone should communicate that message to him please. Thank you.
Very efficient.
Was patient in answering my many questions as I wanted to know what options are possible.Staff was friendly and efficient.
Best front desk staff and Best doctor
Friendly staff, good covid protocol. Exams, tests, check in, check out were efficient. Would be 5 stars, but they were down a staff person and that caused some extra waiting time.
I sometimes wonder if we as patients are honest and straightforward enough to tell the care providers (Doctors, Nurses and assistants) that we are either happy or not so happy about the service we have received when we received it. After my visit, I came online to say my heart felt thank You; to these professionals (actually for the first time) and saw a nastygram. Having been a patient for over a decade, and having my own eye challenges, I am just dismayed to have read such a comment as what I have been experiencing for all these years is nothing but excellence!I have been going to this facility for many years now and am not only very happy and satisfied with their service but also am very thankful for them for going out of their way to treat us (Myself and My boys) very well. Thank You! to all Including the front desk folk, who always greet us and treat us with respect and professionalism. Thank You again ! to all the doctors for your treatment, help and advice all these years.
Everyone has always been friendly, professional during my visits. And its very nice they schedule appointments so we are not sitting and waiting for long periods.
Dr. Gedamu is the best ever! Very professional and they follow excelent disinfecting and cleaning protocols!
Dr. Gedamu was kind and patient in explaining the tests, results and his thoughts. The admin staff was also courteous. The wait was a little longer than what I had hoped since only one admin was in the front at the time, but given the situation, this was understandable.
I scheduled my eye exam appointment online, it was easy. I liked the customer friendly service. Thank you very much!
It was so easy to schedule the appointment online, I received couple of reminders days before my appointment. The office is very easy to find.( First floor underneath cheese-factory) The staff is very friendly and helpful. I struggled to insert my contacts( I haven’t use contacts for couple of years) the nurse was very helpful and patience with me until I got them in. The doctor was kind and Friendly. I felt very comfortable with the eye exam. Overall the best eye appointment I had.
I went first for my eye exam. The experience was very positive with the kindness and professionalism of the staff and the competence of dr. Tewodros. I then took two of my kids there and they feel the same way. I would definitely recommend this place to any one.
Thank you all for the steps youre taking to provide a safe visit while allowing people to maintain a healthy lifestyle. I felt very comfortable and safe during my appointment.
Easy to make an appointment. Staff was attentive and helpful. Focus on cleanliness. Doctor was great!
I definitely can tell that the office doing their best to keep everyone healthy. From covid screening prior to visit, to sanitizing machines in between patients, the team deserves five stars. Keep up the good work.
I had a good experience there with staff and doctor.
The staff and doctor were great! Well organized, pleasant and professional.
I wanted to like my first visit here but sadly, it wasn’t good. Especially because I went with my young children for whom I hoped the process would be nice. Myself and my kids visited as a family, and during our time at this office I felt so uncomfortable. The staff were fine at first, greeted us as we came in, started our tests on time, etc. But then, what completely put me off this place was their interaction with my child who has Autism. He has severe expressive and receptive language challenges and therefore found the test process tricky. (Something I wrote and explained in our online intake forms). He got funny looks and reactions when he wasn’t able to express clearly the images he saw during His initial test prior to seeing the Dr. We even became a source of amusement for the 3 women sitting up front of the office as we walked up to them ready to check out. I was baffled by the fact that this treatment we were getting was coming from people who are supposedly in one of the most companionate professions (health care). A little advice, if you must to have a little laugh at the expense of your clients, please have the decency to wait until thy leave your office.
Everything went smooth. I was in and out in no time.
My family has been going to Dr Gedamu for over ten years. He is extremely attentive and thorough with the exams.I also felt that his office is taking all of the necessary precautions during COVID-19, including physical distancing, wearing masks, and disinfecting all of the equipment between patients.
I just have a question: why you never have dilatate the pupils if this is the way to see if something is wrong inside the eyes; I have seen other people in another practices that this exam is included in the routine annual exam
Dr. Gedamu has taken care of my family of FIVEs eye care needs for 10+ years and it has always been a great experience. He is the epitome of a highly knowledgeable and compassionate healthcare professional. Hell always be our first choice!
Dr. Tewodros Gedamu is very patient and professional. The staff is super friendly. Nice experience
The doctor listened carefully to my comments about my eye problems, and to what I wanted to achieve with new glasses. I feel like my needs were well served, and accurately.
All of the staff was very friendly and efficient.
Staff is super friendly! I have always gotten there about 10 min before my appointment and have been seen at my scheduled time. They are super quick and efficient. They allow you to take contacts on a week trial run before getting new ones ordered in. Dr. Gedamu is a really great doctor! Look forward to seeing them again.
Always such nice staff. Very professional. Dr. Chan is the best.
Dr. Gedamu is personable and professional. Have seen him several times over the years. The front desk and techs are friendly and very capable.
My mom does not trust my eyes with any other doctor than Dr. Gedamu, and Im 19! I have to admit....I trust him too!
On time. Dr. Gedamu Gave us a good explanation of the result.
He was very thorough and he caught the fact that my level of astigmatism is different between my right and left eye. My previous eye doctor didnt notice that. Ill definitely be going back to Dr Gedamu
The visit is always pleasant. Staff is courteous and professional. I look forward to the conversations with Dr. Gedamu.
Dr listened to me, my concerns with contacts and helped me find the perfect contacts for my eyes by trying and testing each one
Very efficient and professional experience.
*Posted on yelp! as well*Came in with a few questions and off the bat I was impressed! Upon entering I was greeted with the biggest smile and warmest welcome from the receptionist, I did not ask her name but she had glasses and colored hair. She was very sweet and extremely knowledgable. I had a few questions and they were answered promptly and she really knew what she was talking about! Although another middle aged woman just sat around and watched and did not help, I will be coming back just for the one receptionist!
The Doctor and the staff were courteous and got me started in the exam process on time. The exam was thorough and optional parts, ie, additional tests at additional costs, were well explained and the pricing was transparent. Doctor Gedamu reviewed the results and discussed several options for me as well as letting me know the pros and cons of the options. Ill be returning as a customer to the Dr.
Everyone was very professional and location was very clean.
We were very happy with the service that we received. Thank you!
I had a really fantastic visit. Unlike many optometrists Ive been to in the area, I didnt have to wait around for a long time. My doctor was polite and extremely helpful, answering all of my questions with clarity and explaining when I didnt understand. Thanks!
Dr. Fei Chan is always so pleasant to be around and makes this experience a pleasure. She is the ultimate professional!
Walk-In, and pleasant experience. This would be the second time obtaining a eye-exam here. Last one was 2013. I know, where did the last 6 years go. Got me.
Very nice staff and doctor. No more trying to see if 1 or 2 is better. The technology has come a long way and they explain everything to you. They have good deals on camtacts too.
Good actitud very professional....thanks
I felt very comfortable with everything in regards to the exam and going back to wearing contacts. The dr discussed the options for my type of prescription. When the first contact lens I tried were not quite strong enough, he bumped up the prescription until I had crisp clear vision. Once I had the final pair of lens in, he had me read different sized letters at far, close, and mid range. Even though the lens felt good and I could see well, he still wanted me to follow-up in a week to be sure that no other adjustments were needed. I am completely fine with the request as I had not worn contacts in 3 years and I needed multifocal lens, which are a bit different than the basic single vision. Everyone that I encountered on the staff was very nice and helpful. The office was busy, but the staff had everything running smoothly.
Dr. Gedamu and his staff are very professional. A thorough exam.Very pleasant experience.
Very professional and efficient!
Information given to me was very detailed. Expensive glasses, but all in all it was a great appointment.
All examinations were completed professionally and with maximum care.
Easy and informative
Quick, clear, and efficient during the pandemic.
Very unprofessional! From the staff to the drs! I have eye problems and staff made me feel so uncomfortable just because they couldn’t get my auto-refraction! If they try a few time and they can’t get a reading they make you feel so uncomfortable like Something is wrong with you or like you are out of this world! I don’t know who the heck trained them but not all patients are the same! And it is okay if you can’t get some readings because patients with certain eye conditions cannot control their eye movements (like myopic patients) so making us feel like it’s our problem is not professional! The doctor would not even try hard enough to get a right prescription! It’s like 5 mins exam absolutely not thorough. Very unprofessional! And OH MY GOD! Dare to tell them a prescription did not work for you they make you feel so awkward about getting a recheck like it’s your fault they do such a crapppy job! Such people should not allowed to be doctors! I only found out his prescription mistakes this year because i went to a better doctor. He kept telling me my right eye is BLIND! Only because he did not want to spend 5 more minutes in the examRoom working sth out for me! Now i can see with my new prescription from somewhere else! TOTAL BS! HEALTHCARE SHOULD NOT BE LIKE THAT! If you dont want to help People see then dont be a freaking Doctor!
Dr. Fei Chan is the best. I love how she treats her patients and has the best personality.
Everyone was very pleasant and efficient.
Im a big fan of Dr. Gedamu. Im an experienced contact lens wearer (more than 30 years) and Dr. Gedamu is willing to have a detailed conversation with me about my prescription, eyes, and contacts lens types & styles. Highly recommended.
Utilize a body temperature check device that checks one’s temperature via their elbow. I do not agree with or like the pointing of a body temperature check device that resembles a hand gun to any human being’s head.
This is the best place to go for all your eye needs. They are personable and very professional
Timely, competent service. Dr. Gedamu is cordial, experienced and very professional.
Very good experience. Will be my go to for eye care from now on.
Excellent!
Great staff, very efficient and friendly.
Very professional and detailed. I feel I received a good examination.
Wonderful people, Great doctors! Very friendly office!!
Awesome courteous staff and the most thorough examination that Ive ever had. 5 stars all around.
Appointment started right on time. Staff friendly and well trained. Doctor Sharma was fabulous
With or without an appointment, Ive always waited 40 to 90 minutes. Today I called for an appointment but they said the had no more appointments available but will see anyone who arrives before 2:45. My wife made a special trip home to pick up my daughters and dropped them off at 2:40. At 2:55 I received a call from my daughters telling me they wont see any more people. I called and was told the doctors leave at 3:30 and they cant see anymore patients. Then they said it was because the needed a parent or guardian present but it was too late.This office is never on time and this was the worst excuse for customer service Ive received from any doctors office. Will not give them my patronage unless I have no other reasonable choice.
Everyone is so nice and friendly!!
Avoid this facility if you are Walk-In, Today this facility made me wait from 2:40 pm to 4:15 pm and finally said since I am a walkin that is how I get treated.The staff is very young and is Irresponsible. They are afraid to talk to the Doctor and mention that a patient is waiting for 2+ hours and should be considered.The Doctor does not Care who is in or not because he will continue to Ignore you as if you are a PEST.Disgusting people, I am sure quality is not built in. Please avoid this facility at any cost.
Friendly, prompt staff. Always feel confident about getting proper advice and care.
Wow - I have been wearing the same kind of contacts for over a decade but suddenly they are *premium* and I have to pay an additional $80 to get them fit. What a scam - avoid this place at all costs. Wish I had read the reviews before trekking out here