I started off designing myself online. But when I couldnt get it just right, I dropped by the Mosaic location and was pleasantly greeted by Grant Olson. He showed me features I didnt know were available and he helped me to create the perfect shirt for me and my cousins first annual fishing trip. Grant knew what I might like and offered suggestions that eventually we incorporated into the final design. Its clear that Grant enjoys what he does and his knowledge and professionalism made the experience even better. If you want an easy time getting your ideas ironed down, then go to Grant, hes your man! Thanks again!
Jacque was very patient and helpful. She understood my budget and my organizations needs. She also knew her products and quickly directed me to items that would meet our needs.
I have been working with Alana for a few weeks regarding a school fundraiser. She is very efficient and helpful! She responds to emails in a timely manner and works tirelessly to ensure we are getting the best products for the best price. I had a meeting with her today in person and she answered all my questions/concerns!
Just had a great experience with Custom Ink, and in particular with their rep Grant Olson...I had a large order of T-shirts for a band reunion and his advice and professionalism (and patience!) made it all happen seamlessly.. will definitely use him and Custom Ink again!
The staff at Custom Ink, in the Mosaic District, is on their game. Always enthusiastic and over the top creative! Their artistry comes thru in great fashion during the design or redesign process.As a long term customer, I always receive personal service with professional results.
Grant Olson and the entire staff at the Mosaic storefront did an amazing job with designing new shirts for my small business! 10/10 service, speed, quality, design. I recommend Custom Ink.
Excellent customer service, very helpful information for finalizing our designs. Abbi was great to work with!
Outstanding customer service. Abbi (from the Mosaic store) went above and beyond to help build a project that met my both design and budget requirements. Because of her great customer service, Ill definitely be returning for my future screen printing needs.
We are heading to a family reunion vacation for the first time in 2 years, and Custom Ink was amazing in helping us design a Post COVID team family T-shirt. Alana was the best - one hour and we had the t-shirts designed, ordered, and on their way. The clothing is top quality, and their designers are knowledgeable, customer oriented, and easy to work with.
Jacque and the team at Mosaic are great to work with! They are responsive, professional and friendly.
Alana was very flexible with me having to reschedule appointment last minute & switch to virtual. She walked me through whole ordering process and I felt very comfortable with her. Looking forward to meeting her in person and getting my prints finalized. Great customer service 🏋️♀️
Excellent customer service! Abbi Lawrence was extremely knowledgeable, offered great ideas, and showed alternative products. I was very pleased with the overall service and the products suggested. Thank you for being so customer oriented and helpful.
Great quality, great customer service! Very happy with the Tshirts.
Awesome people, great prices and quality products!
Had to place a big order for work that would have taken ages to complete myself. I worked with Grant Olsen on the sales team who handled it all for me and saved me probably 60 mins worth of my time!!
I had a great designing experience, and they were very accommodating to all of my ideas. They were also very safe and had measures in place to adhere to COVID expectations. My only complaint is that they are incredibly pricy. While the design looks awesome, the quality of the shirt probably isnt worth how much they charge per shirt. I understand that you pay for the design time and printing quality, but it was still disappointing that they were so expensive. Unfortunately as I design and buy for a public school, I probably wont be able to purchase with them again due to expense.
What a great experience.! Thank you. I am so excited to see the sample artwork and get going on the order!
Jacque was awesome, and our virtual meeting was fantastic. Excellent service and product. Fast, on-time delivery. I needed board member gifts (branded tee shirts) a week before my meeting. She met my price and delivered a high quality product with time to spare. Highly recommend, and will definitely be back for future orders!
Exactly what I wanted. Shirts are such good quality. Very happy.
This was my third time working on a project with this company and the professionalism remains a constant!
Excellent service and amazing products! Alana was kind, professional, and so very helpful!
Jackie was great to work with! The Custom Ink artists took my design and made it look amazing (I didnt even ask them to do it). I have been ordering products from Custom Ink since 2005 and the customer service has been incredible every time. Bravo!
Im so glad I chose Custom Ink - their in-store experience was such a lifesaver, Jaque and Abbi were amazing, the entire process was so painless! Very smart business model Custom Ink!
Another great product leads to another great review, I was once again pleased with my product as well as my overall experience with the Custom Ink team. As expected, the Custom Ink team has provided me with another fantastic and attention grabbing custom product. I truly appreciate Custom Inks dedication to customer satisfaction as we continue to bring awareness to our brand and thanks to the friendly service and outstanding products that the Custom Ink team delivers were able to make that possible! We will soon begin to bring forth recognition to not only the Precision Brand but to the Custom Ink brand as well by displaying our custom products on all social media platforms. I want to thank you again for your commitment to excellence and we truly hope to talk and work with you and the rest of the Custom Ink team more in the near future.Best Regards, Nick Perry :)
Knowledgeable staff. Great Experience.
What an exceptional experience! I had no idea what to expect in designing the t-shirt for my familys reunion. Paul put me at ease immediately by asking what I thought I wanted. And we moved on from there. In less than an hour I had a terrific t-shirt AND reunion bag design that my family loves! I love Custom Ink and will be sure to use your company again!
We deal with Jacqueline at Merrifield/Mosaic location. Her and Custom Ink has met all of our expectations!
EXCELLENT SERVICE!! Their customer service team is so helpful, and works with you to fill your order. Their satisfaction assurance team helps to make sure your design is ready for print, and even makes sure the placement is correct. They really go above and beyond to make sure your order is high quality. Their website is very user-friendly and so easy to use on your phone. Will definitely use them again!
Great experience dealing with this company, I am a customer for life. Richard P my rep was talented, professional and just a nice guy.We think every business should be run like this one. Keep up the great work.ThanksJim W
Wonderful, creative, amazingly helpful people! HB was fantastic to work with. He went way above expectations in helping me, and he was so patient. I will definitely go back when I have a need. I highly recommend them!
Jacque was amazing to work with and highly knowledgeable of all product options.
We had such a wonderful experience today designing our kid’s variety show T Shirts!!!Our design expert was friendly, helpful and patient with my son as he tweaked the small details to perfection! We can’t wait to see the designs in person!
Very thorough and professional sales presentation. Will definitely love to do business with Custom Ink!
It was so easy to design our shirt. There is a great choice of quality of shirts to choose from. We had a small hiccup and the customer service took care of the issue so quickly and smoothly. Thank you!
Overall experience was welcoming and extremely productive. My first experience with Custom Ink. I hadn’t received the shirts yet, but the customer service was fantastic.
Excellent, fast customer service. I received a tee shirt in the wrong size, but everything else about it was perfect including the custom design. When I received an email the next day from CustomInk asking if I was satisfied with my purchase, I said somehow the size was incorrect and perhaps when I changed the size online it somehow didnt get saved. I got a prompt reply with an apology, a promise to deliver another custom shirt within a couple days at no extra charge, and please keep the original shirt, too. Now thats customer service.
Excellent! on all counts.
Love this place! I ordered t shirt from here recently and i had an amazing experience. Great customer service. The staff who work here are very humble and polite. Thanks Custom Ink. ill definitely order more in future.
The customer service in UNMATCHED! This is my first time ordering through Custom Ink and I would rate your customer service among the top 5 companies I have ever dealt with. I have never been reached out to so much and ensure my happiness and the assurance that the product will be here on time and to my liking. Kudos to you all. This will certainly not be the last time I order from you and I will be sharing this experience with everyone I know.
I had an amazing experience with Kathy! She was so sweet and caring. I didn’t feel rushed, the customer service was absolutely amazing. Thank you custom ink!
I have purchased a few shirts from CustomInk in the past few years. The ease of the site for designing is awesome and so simple to use. The quality of the printing is exceptional and the shirts are high quality as well.The last design was for My Private Detective business and We used the group order form for the first time, this is a time saver and a great way to expedite the process. This was a hit with the whole group.I called in to customer service with a quick question and ended up speaking with a very polite and helpful young lady name Kelly. She cleared up the question quickly and then expressed an interest in the message of the shirt I had designed. We had a great conversation and spoke for about 15 minutes during which time I told her about the Podcast We are doing on missing persons cases.Thank You Kelly and CustomInk for the great experience. I will be designing more shirts soon and this is the only choice for My company.Sincerely,John SmithTruth Seekers InvestigationsBethlehem, NH
I was very pleased by the personable and professional assistance I received in designing a tee-shirt for an upcoming family reunion. I came in to Custom Ink with a rough outline and 30 minutes later had a quality design. The face to face appointment was well worth it. Thank you.
I cant say enough about your team of designers. They have provided assistance with two projects. Where else could you get a custom one of a kind shirt at this price? I appreciate the design galleries to get the process started but I am so happy the final product is unique to us.The shirts arrived and not only were we happy with the design but my husband commented that see someone still makes heavyweight cotton shirts he was really happy with the quality.
I am always very happy and pleased with customink. I especially like the speedy delivery and group order form option. Its great for everyone to check out the design for themselves, choose their size and pay on their own, all online without hassling anyone collecting money. My co-counselors and i are very please with the material of our sweatshirts. Its soft and warm as we expected. The color is great. Just like the picture online which we appreciate.
My son had used your company a couple of times, so when our family was planning a reunion, it seemed only natural to contact you. I phoned and Melissa was extremely helpful in getting my order placed. The shirts came ahead of time and they are just great. I have all ready suggested your website to a friend.
I had a great experience with Amanda. She was very experienced and knowledgeable and made custom ordering easy. It was like she was reading our minds!!I also liked being able to touch and see the products, screen print colors, and fabric swatches before ordering. I will definitely be back.
I had an absolutely amazing experience here today! I worked with Amanda and she was wonderful and helped me with the design process for my shirts.Thank you guys so much and I’ll be back when I need more shirts.
Excellent service! I cannot wait to see the finished project. Timely, friendly, knowledgable staff. Fun designs at reasonable price. Great location and a needed business in the Mosaic area! See Amanda - you cannot go wrong - she rocks!
Each year, our Walk MS team orders our team t-shirts from CustomInk. Every year they exceed our expectations. Great customer service, great quality, great prices. Everything about CustomInk is wonderful. I have placed multiple orders with CustomInk in the last 10 years and not once have I been disappointed. I recommend this company to anyone and everyone looking to have t-shirts made
My entire experience with CustomInk was fabulous. The interactive design tool was easy to use, I had lots of choices for colors and styles of shirts, and I love the group order form that takes away the hassle of collecting sizes and money. The order was produced and shipped quickly. Best of all was the price per t-shirt! I highly recommend this site for group t-shirt orders.
I have rarely dealt with a company that had such excellent customer service. From placing my order to thorough follow up to delivery, the two representatives that I spoke with were enthusiastic, professional, efficient and knowledgeable. The website was easy to navigate, and the items I ordered were delivered BEFORE the promised date - how refreshing! The company communicated with me via email and text, to ensure that the proper order was put through. I definitely recommend this company and will gladly order from them again.
---Loved working with you again! The website design program makes it so easy to get a design that fits our theme and the ability to share it easily with coworkers helps get the job done in the least amount of time. Plus, being able to talk to someone with my questions and getting quick assistance and pleasant responses is icing on the cake. CustomInk has my loyalty!--
I own a small business and always need apparel for my workers. I have ordered from other places before but the shirts ended up having holes in them. CustomInk has the best quality shirt and I get my apparel faster than any other place. Definitely recommend them I wont order shirts anywhere else!
I cannot say enough good things about the whole process! Everyone I spoke with was super helpful and friendly. Literally the best customer service of any company Ive EVER dealt with. Ordering was quick and painless and Grace and Courtney P. were both so great to work with. Courtney P. even heard my baby crying and told me Here, Ill take care of this and send you an email with all the details. Go take care of that baby! and I love her for it. Ill never order custom shirts from another company.
The communication, although w/ many different people through out the process, was excellent! They were so patient w/ all the little changes I wanted to make! They took my poor quality logo and made it crisp and the end result was better than I expected! Very pleased w/ all the colors and sizes available! Absolutely wonderful experience working w/ this company and still a great price! Thank you!
I couldnt believe the intentionality in the staff. Working back and forth on email until our logo was just right to even showing interest in our non-profit. Amazing people. You feel like youre doing business with local Joe down the street. Highly recommend.
I LOVE the tee shirts we get from Custom Ink, they are amazing.We have used you guys for several years now and never been disappointed.The quality, selection and cost of the shirts is unbeatable. I will Always use Custom Ink, and I will shout their praises for sure!!
Start to finish, an excellent experience! I had some questions during ordering and chat support stepped in to help and answered all of my questions in a timely & friendly manner. The product options and colors are great! I love that there were some designs that did not require a minimum order and that it was so easy to upload an image, as a PDF that still looks great on our items. The website was extremely easy to navigate, create, and edit and the end products look great and are all well printed and consistent in quality. Im now looking for reasons to order through you again because the design/purchase process was so fun! Thank you!!!
Very good and fast service. HB is a very nice guy. He is very professional in PS and very patient. The hoodie and photo quality is also good. Thank u!
Paul was ready for me with excellent suggestions based on the input that I had previously shared.
Pablo, Jesse, I can not say thank you enough. The service that you provided lets start with the attentiveness you both showed, then when it came to making and designing the shirt for my daughters birthday party, mind you we needed the shirt in a hurry and this was a Saturday that we visited your location and to have received our merchandise by Wednesday was just great. I will be back soon for a big order because Moms celebrate birthdays too!! Definitely worth the money and time!!
A wonderful ordering experience. I was concerned about the guaranteed delivery time around the holiday, so I called to confirm. While I was on the phone the two reviewed my order, made a couple of suggestions and helped me avoid lost time due to follow up calls. A GREAT overall experience and the shirts were beautiful!
This was my first time with custom ink and to be honest I was very concerned about many things like the deadline, the quality of the print and the shirt texture. But now I know that if I need to order shirts I can count on custom Ink. They did a excellent and outstanding job reaching out to me before during and after the delivery, answered my questions very throughly and carefully and most importantly the shirts look great and my team loves it! I would definitely recommend to my friends and family. It is easy fast and just simply awesome :)
Great, efficient, friendly service by everyone you speak to!On top of that, they stood by their commitment to customer satisfaction.Such a great business model! They show that personal interaction is missed in our electronic world and it matters!
The shirts were great, Ladies and Unisex sizes fit perfectly. My image was a little thin on the XL shirts, but all and all it looked great! Fast shipping and being able to get any quantity/size that you want is amazing!
I started a chat pretty early on and after that the CustomInk team held my hand the whole way. I had a black on white design that I needed to be printed in rainbow colors. I received hands-on and personalized assistance, advice and customization; even when I requested several reworks of the design CustomInk staff were patient and responsive. The design looks great and everyone is very pleased with the shirts.I was also very impressed by the turnaround time and the relatively low cost of shipping; being in Alaska I am used to exorbitant shipping fees so this was a pleasant surprise. No low ratings! This was a great customer service experience from start to finish.
I love CustomInk. This is my second bulk order of shirts, and I am blown away by the fantastic customer service, flexibility, delivery speed, and intuitive design interface that the company provides. I worked very hard on designing the shirts I purchased, and to see them come to fruition so smoothly and with such amazing results makes me proud to have over 60 of my fraternity brothers rocking them on campus. I cant imagine going anywhere else to create my next order.
My experience with CustomInk was absolutely amazing. Im currently planning a wedding, so Im dealing with a number of vendors for all sorts of products and services. CustomInk was such a pleasure to work with - always responding promptly, via email/text/phone to ensure I received communications. Their customer service staff were professional and friendly in every communication. The product arrived exactly as expected within the time expected. I will definitely recommend and use CustomInk again. The koozies are perfect! Appear to be great quality - we love them!
Wow! I was blown away by every facet of my experience with CustomInk. The customer service was incredible- knowledgeable, helpful, detail oriented, and they gave me timely updates along the way. The artwork and detail turned out spot on, which made for a perfect relic for my Dads 60th birthday. We all couldnt be happier and I would recommend CustomInk to anyone.
Super helpful staff and great environment. Good vibes all around. I ordered my stuff very quickly and efficiently! Can’t wait to get my shirts! :)
What a great experience! The personal service and guidance was excellent and much appreciated. I am so pleased with the finished design and cannot wait to get the shirts. The process was so smooth.
Great experience!! I was unsure doing this online so I came to the store to get some help. Pablo was very helpful and friendly. A great representative for your company!!
This was a great experience. Everything from designing, ordering, and calling customer service was very easy. The in-site design builder was better than anyone others I tried. It gave me confidence that the design I wanted was the design I was going to get.
Custom Ink not only uses American Apparel shirts for their tank tops, but also does a great job at maintaining contact and adapting when orders change. Any future events that I have where I need to make shirts, Im coming here.Thanks again!- Brandon
The shirts were a HIT! They really made a statement. I really appreciated everyone that assisted me in making this project a success. My hat is off to you and please keep up the excellent work that you do.
Easiest and best way to make a t-shirt exactly how you want it! Everyone I spoke to was very, very nice and helpful! I cant wait to use CustomInk again for my next project!
Great service and great product! We had a smaller logo on the front and I was concerned that it wouldnt turn out exactly as the picture showed, but when I talked to a customer service rep, she assured me that it would be fine. It was, and I love the shirts!
I am so happy and amazed by the quality of their service and products. My Smiling Ninja logo came out sooo great and so much better than what I expected!!! Thank you so much to everyone at CustomInk. Looking forward to working with you guys again in the very near future! :)
Not only does custom ink have the best variety of graphics to suit every need, they have an even more amazing customer service department that genuinely cared about my needs and pleasing me as a customer. There was no computer automated feedback that is, frustrating, to say the least. Mary Beth, their customer representative assigned to my email response was prompt to reply and held a conversation as though we were texting it was so quick. I cannot tell you how many emails I have sent that have been unanswered or otherwise ignored with other online companies. I was pleasantly surprised with her gracious, understanding nature. They went above and BEYOND, to make me, their, for all they know, one time customer, happy.I will definitely not only use custom ink again at my next opportunity, but will recommend them to others, as I was more than satisfied with their products and customer service.Not much more you can ask for to be honest. A+, thank you custom ink!!! We LOVE our shirts and hope to use you again soon!
I was willing to climb any mountain to see the smiles on the girls faces when they were all dressed in uniform. Custom Ink was my Sherpa! They guided me to the summit.Thanks so much!
Great customer service and timely delivery.
I am so impressed as to how many times I could send a design back for correction without them telling me I was being annoying! I mean I was pretty specific in my design but at least you really tried to get it right. The quality of the crewneck is awesome. I had no idea it would be so soft. Perfect warmth and thickness. I think that the large could be larger but other than that the sizing is pretty great.
I ordered shirts for my Girl Scout Troop and they really did a great job. The girls look great and love the shirts. We are so very happy with our product!!
Very happy with CustomInk - your web site, design process, ordering option, payment options - you guys rock! The Gildan Ultra shirts and custom imprint look awesome! We particularly like the online ordering and payment options which you provide. The shirts are true to size and should last us years.
It was okay but a bit expensive. Though the customer service was fantastic. The staff was friendly and responsive. My hoodie was delivered on time. The website is very easy to use. Probably will not buy hoodies from here again but will definitely check some other products
CustomInk delivered great artwork, great shirts, and most importantly, delivered on time as promised! The CustomInk team reached out to me proactively when they realized the artwork would result in a higher cost than had been thought, so there were no surprises. If you are tempted to go to the Other Online Shirt company because of its advertised lower prices, dont! You will not get the service or shirts that CustomInk delivers.
I changed my order a few times. The customer service was EXCEPTIONAL! Anyone would have been annoyed with my changes. They were helpful and so so kind
I really appreciated the process that youve established. User friendly, good quality and you nailed the deadline. Definitely using your service again and recommending you to others. Thanks!
The entire process was so simple! There were no surprises - the finished product looked just as I expected, based on my design on the website. Customer Service was fantastic as well! I will definitely recommend Custom Ink to others!
Bad quality bad price bad custumer service bad all 31 dollar 1 tshirt poor quality ebay excellente tshirt 50 upf excellent designe 25 dollar custom ink no good stolen my money my tshirt go to trash tanq. 🙈🤮😪no buy here custom ink no good.
You cant beat the custom ink experience. The communication, prompt delivery, and an excellent product are incredible. The website is easy to use and the experience from start to finish is enjoyable.
How great is it that I can go down the street to get help with a very complex order? The customer service was as great as it is online/phone. Thanks CustomInk!
Custom Ink is awesome and I will use them every time I need t-shirts and hoodies. They worked with me to make sure that I got everything when I needed it. They are awesome!!
Awesome place, awesome staff. Loveddddd it. The shirts were amazing.
Paul was patient, precise, and offered great customer service. Thank you!
This was not my first time ordering from Customink, but the first time I had to experience their customer service due to my design needing alterations. I have to say best customer service award should be given. Not only were they extremely helpful, but prompt and made the experience extremely easy with my expectations still met and delivered on time!
The staff is extremely knowledgable about their entire product catalog and very very willing to help answer any and all questions I had! I will be using them again for all my products!
Not only was CustomInk easy to use, but the product they delivered WELL exceeded my expectations. Having made my logo out of a hand-drawn sketch, then turned into a .png with shoddy Photoshop skills, I am absolutely thrilled with how well the logos turned out on my shirts. CustomInk did a wonderful job, promising to deliver the shirts in a timely fashion, and even beating the original delivery date.Cannot wait to place my next order!
The t-shirts look great! I have to order more. People not even connected with the school bought t-shirts.
You guys, crushed it. Great job. Its so rare in design that something comes out exactly as you pictured it in your head. Monitor colors vs reality, design software vs manufacturing capability. I told myself these things to temper my expectations as I opened the box...and I think I let out a little cheer. It was like a Christmas where you got exactly what you wanted. Both shirts came out exactly as I had imagined. I know I was a bit if a bear with reworking the proofs, but everyone on your team was awesome with the revisions, and we are totally the freshest looking racing team in the history of the SCCA