Aaron was a great help and tried to help the customers as soon as possible. But the heavy set older white guy took his sweet time and jumped on the phone even though they had the longest line I have ever been in. After he helped one customer he never looked up or acknowledged any other customer. Not sure I will ever be back and I have been shopping at this store for over ten years.

I purchased an item that was not in store. The clerk ordered the item and I was able to return the next day to pick it up. Awesome service. Thanks

Andy at the last counter helped me with finding nuts, washers, and steel rod. I appreciate his knowledge and help.

Needed a tire replaced fast, was in and out in less than 15 mins. Thanks guys. We appreciate you.

Sundae was very helpful and knowledgeable!

Very helpful and knowledgeable staff

The best place to go for parts and information. Plus discounts

Customer service was horrible very slow so slow it was only three people in the store that I have to leave I was one of the three

Really good help today with in parole filter he set me up real quick

The customer service was great curious and helpful

Really helpful staff good prices

Went there with only a picture of a part of my 2006 ford f250 that i needed. Because i didnt know whats it called. I went to the counter and this Filipino guy was a not having a good day. I told him i dont know whats it called and i only have a picture and while not even taking a glance of my cellphone to see the picture that i was trying to show him, he said that he is not a catalog that knows every name of every car parts and that it could be called differently by different manufacturers. What an a$$. and i was like, yeah me neither, but im not the one working in a car parts store, thats why im asking you. Im not asking about medical question because youre not a doctor and im not a patient. Im here for a car part and your a car part salesman. He woke up, and looked at my cellphone and got me the part. Well, ofcourse it was not the exact correct part, i had to come back to get the correct one for a 4x4. He gave me the 2 wheel drive version.

McDonalds in cordelia is the only one that still has walk in lobby for those that do not have a car . The drive even fits barely a 5th wheel where as NONE OF THE OTHER CITIES NEARBY HAS THAT LUXURY.

Put on hold for 10 minutes then someone hangs up on me.I call back just to be put on hold again.I call a third time explaining to the person I was already on hold and Im told too bad and theyre gonna help the people at the counter before me.This person claimed to be the manager. Theres only 20 other auto parts stores I can do business with... lol

Love it here. They helped us find what we needed. Most important though, they doted on my grandson and made him feel very special, with a football and calendars with car pictures. Just the things my Grandson loves. Very nice, personable people!

GREAT service! Friendly staff who are very knowledgeable

Knowledgeable staff. Always helpful and go out to their way to help you find what you need. Even if your putting together a Frankenstein.

Weird service

I absolutely will not go anywhere else for parts for my vehicles.. the staff are fun, friendly and highly educated.. they always lend a helping hand, wont let me leave until I have exactly what I need and always find a way to help me .. they are franchised so they have the proper staff to complete tasks.. not to mention always having parts in stock! Love napa auto!

David was a life saver. He helped replace my lights. Cleaned one from rust. Even though water was running out. He did not give up. He dried it out. Wiped away rust. Found right size buld. He did not stop till he fixed it. I am so grateful. I brought him lunch next day., Thanks David your the best. I will be returning back. Good hospitality is the key. Going beyond to help a customer is priceless.Alice Grimes

The people working at this Napa store are always professional and knowledgeable of your needs. Their recommendations are always correct and their pricing is in line with other auto supply stores and often cheaper. Ive been going there for years and have no reason to stop.

Staff are very knowledgeable and some of them specialize in certain types so dont be afraid to ask around for tips on upgrades either.

Good guys, good attitude, happy to help customers.

Nice layout and nice people. Parking is a little cramped, but adequate. Close to downtown Fairfield.

As far as a good Parts place it’s good. The guys there are very friendly when a females are around but are very rude and not polite to older people like myself. They forgot just because your older doesn’t mean that the customers are dumb.

The people behind the counter will help with practically anything. Besides getting parts, lyes many years of experience and know how. This is s family owned store.

Great place to find what you need for almost every vehicle that has been made. I havent found any other auto parts store that is constantly delivering the right parts for a great price.

Super helpful staff. Got all the parts I needed at a good price.

This store is great! Staff is friendly and always helpful.

Great retail chain serving pros and the rest of us since 1925.

Needed chains for Reno trip... Good service by the sales staff...

Good place to buy parts for my chevy. Nice staff and geat service

A typical auto parts store. Prices are a little high but reasonable. They carry most common auto parts, and can order what they dont carry.

Good service and they had a great price on an oil and filter change this month!!! Thanx Napa !

This is were you go. If you want someone who knows what they are talking about. Four stars.

Helpful, and pullitgh

They had what I wanted but the service was very slow.

Very business like and well staffed

They have good selection of parts. If they do not have it in stock they will find it for you in one of thier other stores

Ive been working on a 1965 Chevelle, great staff knowledgeable too. Had to special order some parts and had no issues, also got a phone call any time things arrived.

Friendly Staff. I was asked if I needed help when I walked through the door. Thanks Napa Auto Parts!

Not what it was 20 years ago............................

Best Napa store in my area their customers service is awesome!

Good service

Good customer service

Bought some chains here. For tahoe

Complete auto parts store. Fast and convenient.

Thank you to Kevin and the crew for helping my wife with her steering in a pinch!!!!!

Very disrespectful and rude employees, they won’t even bother to help u look for what u need.

Friendly and helpful staff.

Pretty good, was helped straight away and I was in and out in a jiffy.

Great service very knowledgeable

JAMES IS A FANTASTIC COMMERCIAL ACCOUNT REPRESENTATIVE..

I wanted to hook up off-road driving lamps to my Honda yeah thats right off-road Honda and they had all the answers I needed

Great service and planty of merchandise in stock!

Got AAA discount. Dont always part in stock but they get it quickly.

Finding out they sold me the wrong oil filter after you removed your old one & drained the oil was not fun, exspecily when its a 20 mile round trip back to Napa Auto and then they wont let there costumer use there rest room.

Very helpful and a good location

Quick in and out with new battery...

Satisfied customer

Very helpful and courteous staffers.

Good service .

Quick easy friendly.

Convenient and helpful staff.

Its a cold and its a broken hallelujah!!!!

Excellent knowledge and helpfulness

Always have what I need

They had all my hubs for my car

Had the parts needed in stock!

My first stop for automotive parts.

Over priced

Great customer service

Helpful

Good service.

Good prices

Only been here once.

Great service

Very helpful

My go to

Very good

Very kind

Excellent Service, if you speak Spanish ask for Mr. Jose Rosas