user
Fairfield Automotive Service
2149 Post Rd, Fairfield, CT 06824, United States
Appearance
Fairfield Automotive Service
Comments
To
Review №1

Super professionals. The guys were able to quickly identify the issue I had and fix it the same day. Honest, quality service. I would highly recommend them.

Bi
Review №2

Great service, friendly and easy to work with. I also found them to be honest and practical, not overselling what I needed done. Convenient location in Fairfield, walking distance to the train and shops. Will keep going back.

Jo
Review №3

EXCELLENT service! I noticed smoke coming from my car after getting off the highway. There were no lights indicating anything was wrong with the car/engine. I called Dave and John at 1:00 pm on a FRIDAY and they were able to take a look at it RIGHT AWAY! I was extremely impressed with their courtesy and professionalism. I highly recommend Fairfield Automotive Service!

Br
Review №4

I’ve been looking for a mechanic that I can trust and I believe today I found them! John and Dave are both super friendly and attentive. My car was making a noise I asked if someone could go for a ride with me and they did right away and fixed the problem at no charge in about 5 minutes! A truly great experience and I will be going back to them again and again for sure. Thanks Fairfield automotive!

Ju
Review №5

My check engine light came on and I know nothing about cars so I decided to call these folks to have it looked at. Dave fit me in less than an hour after I called and let me know exactly what was wrong. Super professional, super friendly, definitely didnt take advantage of a car novice. I would 100% recommend this business.

Da
Review №6

Excellent experience. Fair and professional. Solved my AC leak and go to for repair work. Highly recommend!

BE
Review №7

Excellent customer service, outstanding mechanics, and all around friendly shop. Plus great consideration for compensation for Seniors & Veterans.Couldnt ask for a better shop to take care of your ride.

Ni
Review №8

We have gone to Fairfield Auto for many years and they have serviced all our cars to great satisfaction. John and David are the best!! Would recommend them to anyone looking for a trustworthy business.

Al
Review №9

Great customer service. Quick response. I’m grateful they were able to assist and get me to work on time. I had a dead battery this morning and called FAS. David took my info and had Eddie come out to take a look. They open at 8 and Eddie was at my house by 8:15. 2 minutes later I was good to go. My experience was hassle free and pleasant. I definitely recommend David and Eddie!

Zv
Review №10

First time bringing my car in for servicing and they didn’t disappoint. My wife has her car serviced there and always recommended them. They were fast, thoroughly explained the issues and the proposed fixes. And the price was well below what I would have paid at the dealer. Highly recommend.

Dy
Review №11

The guys at Fairfield Automotive are top class! Best group of mechanics i have ever brought my car to. Super professional, and pricing is spot on!I can finally feel relaxed dropping my car off at a garage knowing that it is in safe hands! Honestly such a relief. Thank You again!

R
Review №12

David and John went the extra mile to make sure my Chev Tahoe power steering problem was fixed. Although from a quality parts supplier, the first replacement power steering pump failed to generate sufficient pressure at low RPMs (it was out of spec). During a very busy week Fairfield Automotive Service made time to replace the first pump with a second (with no additional charge) and get me on the road when I desperately needed to. You cannot beat Fairfield Automotive for fair prices and excellent service. Thank You!

St
Review №13

I was driving with my son to Massachusetts when one of our tires suddenly deflated. I discovered this establishment by chance when I pulled off of I-95 in search of a service station. I was incredibly lucky to find this place. The employees were so helpful and thoughtful in assisting me. They were able to patch up my tire in a few minutes. I rarely leave online reviews but in this case the stellar rating is most definitely warranted.

St
Review №14

The brakes of my car has been screeching a lot before I brought my car in for repairs. They did a great job on replacing my break pads, Thank you!

Pa
Review №15

I was impressed with their honesty and courtesy as they provided a thoughtful diagnostic assessment of my Subaru problem. Its delightful to see such integrity in a business with many unprincipled actors. Will switch to their service.

Ge
Review №16

I live in Brooklyn and my car started having trouble while visiting family in Fairfield. The folks at Fairfield Automotive went above and beyond to fix the issue, even going as far as to schedule a service appointment at a nearby Ford dealership after doing research and discovering the part I needed was under warranty from Ford. They made managing this car trouble so easy and painless even though I was miles away in Brooklyn. I cannot recommend Fairfield Automotive enough! Ill definitely be making the trek from Brooklyn to see them again next time I have an issue. Their service and and kindness is worth it!

To
Review №17

Great guys. A friend recommended the place to me. Brought my truck in for the first time today, and they diagnosed the problem and got it fixed in no time.Its easy to find mechanics who are honest, OR fast, OR professional, but almost impossible to find one who is all three of things combined.Fairfield automotive is a rare exception!

Ja
Review №18

Fairfield Automotive stayed open past closing time on a Saturday for me when my break light suddenly came on and I had to make a big trip. They were kind, professional, and compassionate. If you need an auto repair shop that you can count on, look no further.

La
Review №19

David and his team of mechanics fit us in within minutes of closing on a Saturday while desperate for help. They immediately identified and corrected the problem with our wheel. They could not have been more professional, expert, or helpful with the service they provided. They are the only choice for superior customer service for your car.

Ma
Review №20

Fairfield is a big town with a small town feel and it is due to businesses like this. I have been driving by this business for years only really noticing it because every holiday they decorate and my kids love it. I recently needed some quick service, found them with good reviews and called them. They were over in 5 minutes and they could not have been more professional, personable and kind. I can guarantee from my experience with them that they are a 100% professional, ethical and moral company.

Da
Review №21

Great service. Very friendly. Provided a heads up that we’ll need new brakes soon.

JD
Review №22

Quick fix and very friendly environment. Appreciated the service and was done in a very timely manner.

Ca
Review №23

There is a reason they have been around for 43+ years. It’s because they are honest and hard working. They never try to up sell you on services you don’t need or confuse you with complicated lingo.They take their time to solve your problem and will even show you exactly what they are talking about. They are there to help you understand your car, not just take your money and send you on your way.I feel totally comfortable and confident in the group that works there and look forward to continuing to visit their shop.

Ja
Review №24

After becoming increasingly dissatisfied with dealership errors and really high service charges, I took my car to Fairfield Automotive Service. This shop was recommended by one of my neighbors. I brought my car to Fairfield Automotive Service for a second opinion. The dealership wanted an astronomical fee for a soldering repair job on the exhaust system. Fairfield Automotive did the repair work for a fair and reasonable charge. In addition, the mechanic took a video of the exhaust system so that I could fully understand what needed to be done. More recently I feared that I could be facing a major repair because the engine was shaking when the AC was on and the car was idling. David explained to me that nothing more than a resetting of the dashboard controls was needed. When I mentioned that the brake peddle seemed to go down a bit more than before he gave the car a test drive, then put my car up on the lift. He checked the brakes and told me that they were fine, but noted that the brake fluid was down a bit and added a little more brake fluid.David even adjusted the drivers seat so that I could drive more comfortably. He did not want to charge me for his time and effort which behooves me to write well deserved Kudos for him. I have found the customer service and mechanical ability at Fairfield Automotive Service to be excellent. This senior citizen feels safer driving my much loved 2004 sedan because Fairfield Automotive Service has taken good care of it.

Je
Review №25

We have had all of our cars serviced at Fairfield Automotive for the last 8 years. They are expert, trustworthy, efficient, contributing members of the community, and a pleasure to deal with. Strongly recommend!

Le
Review №26

I cant recommend Fairfield Automotive Service enough!!! Dave and the whole staff was incredible. I dont know much about cars and they broke everything down for me. They were so accommodating and worked on my car so fast. Fair pricing as well. Such a nice place and had great customer service. I will be recommending them to everyone!

R
Review №27

AMAZING!!!! Everyone who works there is so nice and they take care of you right away. As someone who knows nothing about cars I am always concerned that I will be overcharged for things that aren’t wrong with my car. I have never felt that way here. They really care about what they do and value customer satisfaction. I recommend them to everyone I know!!!

Ch
Review №28

Something was rattling around whenever I stepped on the gas pedal (it turned out to be a loose heat shield) and I had a side mirror button that had gotten pushed into the dash. Fairfield Automotive Service fixed both issues FREE OF CHARGE - Thank you! Highly recommended.

Al
Review №29

Have gotten great service and professional advice on both visits to their shop. The management and team is exceptionally courteous and polite. Will definitely return again.

Ra
Review №30

Such a delightful place I caught a flat on the I-95 and was blessed enough to find these honest mechanics in the Fairfield area showed me nothing but respect and care in a distressing situation I highly recommend making this place your main auto shop if you can !

An
Review №31

Great customer service - I came in with a nail in my tire and they patched it up free of charge. Highly recommend

Fi
Review №32

Nicest owner ever! He quickly offered to take a look at my son’s pickup truck over the phone. After finding a minor issue, they fixed it at no charge. I will be using Fairfield Auto for all of our cars in the near future!!!!

La
Review №33

When Alfa Romeo wanted to completely overcharge me for a routine oil change and 20,000 maintenance on my Giulia, Fairfield Automotive did the same exact work, with excellent quality and service for almost 50% less money.

Pa
Review №34

Have been taking my car here for about 3 years now to change over my summer wheels and tires each season. Very fast and consistent service!

Ch
Review №35

Phenomenal service and excellent professionalism. If you need someone to rely on in Fairfield this is the place to call. I am a college student and they were always helpful and always understanding. They were always the best price and even my father who had a great mechanic at home said he wished this place was closer to him.I wish I could give this place 6/5 stars!

Ar
Review №36

Highly recommended. I have an old car for my daughter thats needed several repairs. They have done whatever they could to save me money each time. At one point, I authorized an expensive repair. But when they took the car apart, they figured out another way to do it, saving me hundreds of dollars. If you live in the Fairfield area, take your car here.

Jo
Review №37

Best customer service in town! Everyone was wearing a mask and practiced social distancing. John and Dave went out of their way to help me out. I dropped my car off and a staff member gave me a ride home. A few minutes later I received a call letting me know exactly what my car needs to keep me safe on the road, and also options for future services. My back tires were bald and could have popped at any time, John rushed the order for my back tires so I can have my car at a timely manner. He was extremely reasonable in price and very meticulous with his work! This is my second time bringing my car in, I trust Fairfield Automotive Services and I definitely recommend this place.Joriz T.

Sc
Review №38

I highly recommend Fairfield Automotive Service. I always feel that I am dealing with a team who is highly competent and just as important, has integrity. I will continue to use and recommend them without hesitation.

De
Review №39

Awesome/ kind people they didn’t charge me for looking at my tires and filling it up with air for free. As a college student this was incredibly generous

Ge
Review №40

I bought a 2001 Mercedes 230 SLK. I enjoy working on cars and do a lot of maintenance myself. I found the oil pan bolt head was stripped and I was unable to remove it. In desperation I took the car in for some help. John took the time to get it out and changed the oil and filter that I supplied. He has a reputation for helping people when they are in a crisis. I highly recommend John and Fairfield Automotive for anyone in need of service. .

Je
Review №41

Friendly service and its with a smile,facilities was very clean and fresh.

Je
Review №42

My wife and I have used Fairfield Automotive Service a number of times over the years. They are friendly, fast, and fair. Today, I had a minor fender bender, and they saw me without an appointment, and were able to get me back on the road in less than 30 minutes! Highly recommend.

Ra
Review №43

Great service. Just like the old days!

Em
Review №44

I am sooo glad I went to Fairfield Automotive Service for the repair on my car!! David could not have been nicer. I was confused walking in because I know nothing about cars and he was super helpful. The whole process was stress-free and he even changed both bulbs on my tail lights even though I told him only one was out! I will only come here for repairs from now on!

Pe
Review №45

Our family has been bringing our cars to Fairfield Automotive for many years and always been happy with the service. The owners are always pleasant to deal with and they really know what they are doing. They are reasonably priced and they stand by their work.

Bo
Review №46

Wish I knew about this repair shop 4 years ago! My daughter is a senior at Fairfield and unfortunately is headed home early. Was looking for a repair shop to check out her car before she drove home. Spoke with Dave & John and knew they would take good care of her. They topped off the fluids, checked the tire pressure and added coolant. Took less than 15 minutes and my daughter was on her way! She texted me, The car guy is so nice. As a parent, I cant thank you enough for making sure my daughter was safe for her trip home. Highly recommended. Better than 5 Stars! Thank you!

Ed
Review №47

These guys are the best. I came in with a lemon I had just purchased from another dealer and they told me not to put a cent into repairs. After I got a refund, they sold me a better car for significantly less than my previous one. When I had a slight issue, they inspected the car and made repairs with new parts at no charge. They value honesty and customer service here.

Am
Review №48

They are so kind and fast and reliable, first time using them will definitely use them again,Amanda

Ca
Review №49

I took my Hyundai Tucson to Fairfield Automotive Service for a 2nd opinion, AND Im glad I did! The service department at Hyundai said that i had a leaking engine oil pan that needed to be resealed, and that I need to change the front strut mount because of leakage, that my cooling system needed to be serviced, and my cabin filter should be changed.... Total cost $1,600 plus tax. Well, the guys at Fairfield Automotive Service checked my car to see what really needed to be done. NOTHING! There was no leakage anywhere! There was nothing wrong with my car. I cant speak highly enough about Fairfield Automotive Service. They are honest, competent people that treat you with respect, and dont try to steal your money. The best. Wont go anywhere else from now on :)

Li
Review №50

If I could give more stars I WOULD! John and Dave went above and beyond recently when my brake light went on. They fixed the issue, which they discovered was covered under a warranty (I would have never known this), then noticing I was down 2 quarts of oil, John replaced it, all without charging me. Thank you Dave, John and crew for your honesty, kindness and professionalism. Im glad I read a Yelp review a couple of years ago and found these guys, theyve been servicing my car since.

Je
Review №51

These guys were awesome! I was making a car purchase and needed a mechanic in the area ASAP to take a look for a PPI. They fit me right in the schedule, and these guys were pros! They were super knowledgeable, and over all just so nice! Definitely recommend them and I will be going to them again (despite living closer to new haven) because thats how great they were!

Se
Review №52

I brought my car in for a brake problem and am new to the area. John could not have been nicer or more fair when working with me. He was very honest, friendly, and considerate-- which can be a rarity when looking for a mechanic! I will definitely be going back again in the future when necessary.

La
Review №53

I am a college student at Fairfield U, after a minor accident I received outrageous prices from people taking advantage of me. After going to 3 places I stumbled across Dave at Fairfield Automotive Services. He was extremely accommodating and recognized I was a college girl so did everything to help me and not take advantage as other places did. He looked at my car immediately, I dropped it off that night and he repaired it the next morning. I would recommend to anyone and will continue to use Dave for future repairs during my time in Fairfield!

Si
Review №54

Love these guys. Always friendly and go the extra mile for their customers. Prices are fair and they are quick!! Usually can turn any repair around within a day or two which I appreciate.

Vi
Review №55

I am a out of town contractor.My vehicles radiator hose decided to blow out today on the way to picking up supplies. The good news is that it broke in front of Fairfield Automotive. I have never stopped there prior and was a stranger to them. Upon my arrival I noticed all the mechanic bays where full of cars and all the mechanics where busy. I asked them if they might be able to assist me in anyway. With little hesitation they agreed to repair my vehicle and within 2 hrs I was on my way home and let me ad at a very fair price.During those 2 hours I met the owners and some of the employees and can not speak highly enough about them all.....simply said they are good hearted, honest professionals!!!!Its hard to find people like this nowadays and wanted to share my experience.

Ev
Review №56

Amazing service. The other reviews dont lie: this place is honest and worth your time. I was driving through the area looking for help installing a fog light cover I had purchased from the dealer. The dealer wanted to charge a lot of money to install this part. I decided to seek help elsewhere. I looked for two things: an honest mechanic and a great deal.As soon as I drove in, John greeted me with a smile and offered to help. In less than 10 minutes, the part was installed.Thank you John.To all others seeking help with their car troubles in the area, this is the place to go.

Ka
Review №57

Stopped in Fairfield, CT briefly while traveling on the East Coast and noticed scraping with my cars brakes. We went to Fairfield Automotive Service and had an incredible customer service experience with John, Johns son, and Germain. They were extremely friendly, helpful and communicative, explaining everything that was wrong with the car, along with what they could do to fix it. They stayed open an extra hour late in order to help us with the car despite it being a holiday weekend. They made additional phone calls to find parts, and managed to fix the car in under two hours. All in all, a wonderful experience even though we needed to replace the brakes. Charged fair and reasonable prices and gave us an exact estimate of when the car would be ready. They really saved the day and we are extremely grateful. We would highly recommend Fairfield Automotive Service!

Lo
Review №58

Terrific guys. I was driving to Fairfield from Boston for a meeting when my engine light came on. Uh oh - the guide said it could be minor, or it could be stop driving now!. So one of the people that I would be meeting with suggested that I take my car to Fairfield Automotive. They hooked it up to the machine, found that it was just a loose gas cap (it didnt look loose), they fixed it -- no charge. Thanks, guys!

Jo
Review №59

Awesome. Received many recommendations before bringing my car in and they exceeded those high expectations. Very fair, quality work. That explains why Dave and John have been there for 40+ years.

Jo
Review №60

Been taking my cars to Fairfield Automotive since 1992. John and team have taken care of every issue that has arisen with quality workmanship, fair pricing and great integrity. No better place, no better people!

Co
Review №61

I highly recommend Fairfield automotive services. They are extremely knowledgeable and helpful. I am an out of town college student and I had a nail stuck in my tire that was causing unevenness and loud noises when I was driving. I need my car because I live off campus and have various daily activities and classes to attend. I showed up today without calling beforehand and they dropped what they were doing and immediately helped me. They patched the hole on the spot within 15 minutes and I was able to get to my class on time. I will definitely be going back and I highly recommend them!

Eu
Review №62

VERY HELPFUL! - Rock was stuck in my tire. They didnt even hesitate they helped right away. THANK YOU!!! There are still good people out there I see. God Bless - some of the nicest people i had ever met. Thank you so much! They were amazing.

An
Review №63

Most honest mechanics ive had the pleasure of dealing with. this is my third car that i constantly service with them. I have never left that place without feeling that i paid fair price for a job well done. recommended this place to all of my coworkers and my family and now most people i know use this shop. this is the level that every business should aim for - upfront, honest, diligent.

Ni
Review №64

Excellent place to take your vehicle! The staff are extremely professional, hard working, and especially friendly. The work done on my car, as well as my familys was both rapid, affordable, and well done.The gentleman that worked on my car explained the work done, and took it for a test-drive to show that the problem had been fixed. They are great mechanics, and I would recommend them to anyone in the area!

Mi
Review №65

Honest mechanic has been an oxymoron for as long as the automobile has been in existence but not with these folks! The team is honest, responsive, professional and does excellent work at a fair price! I started taking my cars to them for service a little over a year ago and my only disappointment is that I didnt do it sooner! The fact that they are only a 20 minute walk from my office is just the icing on the cake. They have a forever customer in me.

Ku
Review №66

I called Fairfield Automotive on a recent December morning when snow was expected that evening and asked if I could come in to get my windshield wiper fixed on my 20-year old Mercedes. When I arrived, David diagnosed the problem on the spot (dead wiper motor and balky gear). He found replacement parts, drove to get them, fixed my car and had me back on the road THAT afternoon. Fairfield Automotives passion for quality work and customer service is gift to our community. You and your car are in good hands here.

Ca
Review №67

The best automotive service Ive had to date! I called ahead to talk about the trouble I was having, and they told me to come in later that same day. The service was quick and they told me exactly what they were doing to fix the problem. My issue was with a tire, and the service took about 15 minutes. Highly recommended!

La
Review №68

Very professional and kind. I was moving out of ct when my car broke down on I-95, not only did they fix my car, but were honest and helpful throughout the process. I appreciate everything they did for me. If I was still living in ct, I would make this location my full time mechanic/auto service area. Thank you very much again!

Ja
Review №69

I just recently moved back to the Fairfield area and just went through a less than satisfactory experience with Midas. They restored my faith in the automotive repair business!! They remedied my van’s issue professionally, quickly and cost effectively! I highly recommend them! Support your local businesses!!!

Mi
Review №70

I had the best experience today at Fairfield automotive service! I had a minor accident with my car and there was a part of my car that was ripped back and I was expecting a huge headache to get it fixed. John and David told me to come by, took a look at it and fixed it within 10 minutes! They made this experience as smooth as it could be! Thanks so much again will definitely come back!

Io
Review №71

As a former mechanic in the US army, I can tell you, both John and David, did and excellent job on my old truck. They went to extreme measures locating the parts required to rebuild my emission and exhaust system. Rating them on A 1-10 scale, I would give them 10+. Job well done.R.G.

Au
Review №72

Great experience with Fairfield Automotive! Dropped my 1990 Ford Bronco off the night before and was serviced, completed the next day. Both John and David were very pleasant to work with. Very reasonable prices too. Will be returning in the future! Thank you.

N
Review №73

We have had work done here a couple times. These guys are super knowledgeable and friendly. They diagnosed the issue with my motor within 5 minutes and we’re able to fix it in under 30. I highly recommend this shop. Thanks for all the help!

Ka
Review №74

David, John and their crew were great. In addition to knowing how to fix your car, you want to feel like you have been treated fairly. When you meet them you will know right away you are not going to ripped off. In our car emergency, in our packed pickup truck, on our way back to South Carolina they worked us in and got us back on the road in one hour.Couldn’t be more grateful for them and their service.

Jo
Review №75

When I got a flat tire and AAA couldnt change it due to a frozen lug-nut, Fairfield Automative Service came to the rescue. They offered fast, friendly service and are extremely qualified. I would absolutely recommend them to anyone in the Fairfield area that is looking for a mechanic.

Ca
Review №76

This place has been around since disco and lava lamps, and its stood the test of time period sometimes just going back to the basics is the best thing and Fairfield automotive service prove that period Im very happy with the service they gave to my Nissan Ultima. A terrific job of oil changing and providing a new battery for my key fob. Way to go guys. And Ill definitely come back for the next one.

Gr
Review №77

Brought my Lancer Evolution in to address an issue with my reverse gear. Both of the owners took the time to introduce themselves and provided a recommendation on the most affordable yet effective solution to fix the problem, including taking the car for a test drive to check the other gears. Ive brought my vehicle in before as well for basic maintenance and receive extremely fair prices and respect every time. Great team here.

Ka
Review №78

I just bought my car because of a break issue that I had for the first time. They looked everywhere, drove the car around and didn’t find anything. The owner was the one looking at it with the other staff and they were extremely honest and told me there is nothing wrong with the car and they just wanted to make sure I was safe so they looked at it for like 20min and didn’t charge me at all because “nothing” was done in the car. I am surprised with their honesty and I’ll definitely recommend them and come back if needed!

Pa
Review №79

I walked into the place with zero knowledge about my car. All the questions I was asked about it, I couldnt answer. I dont even know my license plate number.All they said was Do NOT worry we will take care of it it was like talking to my father, very understandable, patient, and helpful.They fixed my car issue and best part of it... It was very affordable!Not going anywhere else.

Wa
Review №80

We have been customers at Fairfield Automotive for 15+ years. They are the most honest and fair people in the business. Just yesterday, my battery died. I had AAA come out and check it out. They said I needed a new alternator. I brought the car to Fairfield Automotive, mentioning what AAA said. They said leave it with them and theyd check it out. It turned out to be a very minor problem with the battery connection. A shady mechanic would have charged me for a new alternator, since thats what I thought it was. Instead, they fix just the battery connection and I had the car back within the hour. Excellent service, totally honest, and always fair with their pricing. What more can you ask for. If you need a mechanic, go to Fairfield Automotive!!!

Ja
Review №81

They always give good service at a reasonable price and they take the time to show me what has gone wrong and talk through options.

Ly
Review №82

I discovered FA about 4 yrs ago. Owners John and David are the best. Run a honest and straight forward business. They and their staff are the most knowledgeable mechanics I have come across. Wish everyone I dealt with was like them.Lynne Baker

Ke
Review №83

Good service, reasonable pricing and loaner vehicles readily available. Work is solid and they communicate everything well.

Sa
Review №84

They are very friendly and helpful. I work full time and take classes at night so my time is very limited, but they have always worked to accommodate my time restrictions. They have even told me to bring my car in early so they can service it and make sure I am out on time to get to work. I am always pleasantly surprised when they finished earlier than anticipated and have never had to wait longer than 45min to get my car serviced. I would highly recommend!

Sy
Review №85

Absolutely amazing location. The individuals here go above and beyond. They instantly jumped to help me out when I was in a challenge with my vehicle in an area I’m not from, and were some of the most honest and kind individuals I have ever met in this type of business. HIGHLY recommend! Thank you again gentlemen!!!

An
Review №86

Great place! I always go here to fix my car. They took care of my wiper at no cost right before a big storm. Very knowledgable.

Ch
Review №87

My car was due for an oil change, and this is the place that I went to get it done at. Im a college student, and this is the first car Ive ever owned on my part, so being able to figure out where to go to get my car serviced and checked regularly was going to be a hassle. I have an Audi A6, so that was another thing that i had to factor in. I went to this place because of its reviews, and I was not disappointed. They help with the issues you have, they have great customer service, and they show you exactly what theyre working on before getting into it. 100% would recommend !

Ma
Review №88

I truly will not take our cars no where else! I had a part that was less than a year old and John called the company and found out it was under warranty and they replaced the part for free! Thanks John for your effort!!

Ka
Review №89

I cannot say enough good things about Fairfield Automotive Service and the wonderful, competent and professional people who took care of my car so expertly and kindly. They were able to fix something on my car that nobody else could fix for over a year. And they did it quickly, efficiently and economically which is not anything I have been used to in the past when getting my car repaired. This is the only place I intend to use in the future and will enthusiastically recommend them to others!!!!

Co
Review №90

Went to Fairfield automotive services two days ago . I came in not knowing what was wrong with my car after visiting firestone . Firestone did front end work, rotations, alignments, claiming that my car needed knew brake pads and tires to solve the problem. Deep down I knew that’s not what I needed to be down to fix the problem in my car . John at Fairfield automotive services took my car and knew exactly what to do after test driving. Long story short my car is driving perfect once again . Thanks to FAS and not to firestone. I will definitely see FAS for future services when needed

Ja
Review №91

I do a lot of repairs myself, but I hit a snag and needed immediate professional help. Without an appointment and late in the day, I was seen without hesitation.Fairfield Automotive was recommended to me because of their workmanship quality, speedy turn-around time, and friendly professionalism. They have been in operation over four decades and it explains why they are the best in this area.I honestly wouldnt trust my car with anyone else. Thanks John & Dave!

Sa
Review №92

My Tire Pressure light went off, so I drove into Fairfield Automotive to see if they could help. John and David came over right away to lend a hand. They checked my tire pressure in each tire and found the problem tire. Upon further investigation, they found that tire had a nail in it. They were able to remove and patch my tire within minutes. So friendly and helpful!

An
Review №93

The guys at Fairfield automotive are great people and true professionals with a vast knowledge about cars. I brought in my 2014 Mazda 3, they saw me immediately and fixed my problem within 5-10 minutes, explaining everything to me in detail as well as offering valuable advice about the maintenence of my car. They were really honest guys who charged me a very low price. I highly recommend this shop.

Ma
Review №94

Weve been going to Fairfield Automotive for 30 years. They are attentive, fair, honest and caring. We have purchased cars from them, sold cars through them and take our cars there for servicing. They do excellent work, take pride in what theyve done and stand behind it. We have found John, Dave and all of the staff to be a top-notch crew.

du
Review №95

Had an emergency issue today. As always, Dave and John had me right in and took care of it immediately. Have been doing business there for probably close to 30 years and I am proud to call them my friends. It doesnt get any more small town that!!!! I trust them explicitly and today John stood by the part that should not have had to be replaced yet. It doesnt get better than that.

ZA
Review №96

Best mechanic guys ever. Very helpful, knowledgeable, professionals. Thank you

Al
Review №97

Friendly reliable service. Im not from the area and I brought my truck here to get my temperature gauge fixed before a drive back to the west. These guys went above and beyond to help me out. Family owned. They know what they are doing. If you are looking for a place to take your car or truck I would trust these guys. Thank you so much!

Br
Review №98

Very good people. I dropped my car off for them to take a look at it because my engine was making high-pitched whining noises. It turns out there were no issues, but they inspected it for free, and one of their technicians eddie, also a very friendly guy, drove me to and from my house. They said if any issues ever come up feel free to drop it off again and they will take a look at it for me. I will definitely come back if my car needs fixing!!

Ad
Review №99

I went to a gas station mechanic and pepboys to fix an issue that was preventing me from passing emissions. Both failed. I was referred to Fairfield automotive and am now a client for life. Extra credit for getting my car washed! Really an excellent surprise.

Ro
Review №100

Above and beyond doesn’t even begin to cover these guys. The amount of detail they put into making sure everything we needed was taken care of was astounding, while making sure they did not do anything that we didn’t really need, which in the end saved us a ton of money. They were kind, courteous, prompt, and incredibly thorough. I cannot believe i have taken my car anywhere else. I wholeheartedly recommend Fairfield Automotive, and I’m definitely now a customer for life.

Information
5 Photos
100 Comments
4.9 Rating
  • Address:2149 Post Rd, Fairfield, CT 06824, United States
  • Site:http://fairfieldauto.net/
  • Phone:+1 203-259-6500
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Car service
  • Electrical repair shop
  • Oil change service
  • Repair service
  • Towing service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Similar organizations