Had a flat on while traveling out of town for my brothers wedding on a Saturday afternoon. They repaired the tire on short notice and in time for the wedding. Because of their urgency, we were able to safely travel home on Sunday. All staff was very courteous and professional, and everything was amazing! Go to these guys, you wont regret it!
I was able to move my appointment up and hour without any problem. The staff worked quickly and efficiently. The staff went above and beyond! I will be recommending them to anyone that needs tires or work done on their car!
I came in to get my tires repaired and was greeted with great service. I had a warranty on my tires from a Mr. Tire up in Cleveland and the guy at the front desk was able to get my invoice with no problem at all. The guy was able to fix my tire within a half hour at a very decent price. 10/10 would recommend to anyone!
I went in on August 4, 2021 because my dash was reading that I had a leak in my right front passenger. I took it to Mr. Tire and from the git-go the man helping me at the counter was extremely friendly and helpful. He got the car back and upon inspection he ended up finding a screw in my back passenger tire. I recently got a tire rotation and the dealer didn’t switch the sensors so it was reading the wrong tire had something wrong with it. If it wasn’t for him searching every tire and paying attention to detail i wouldn’t have known. He also did this free of charge (I had to tip him though because of a job well done) I would recommend Mr. Tire for all your tire needs and I’m so glad I found this place!
Not sure how you have a 4.8 rating especially when today you tried to pull a 969 dollar fast one on my wife. She brought her car there to have her rotors and pads replaced. The guy called her back an said for just the front end she needed rotors, pads, calipers and brake lines. Quoted 1200 for that. Thank God her co worker got involved he said to me when she walked in he was smiling at her thinking he had her right where he wanted her. We got a second opinion an it cost us 321 bucks down the road. Do not let your wives or mothers go to this place they will screw them out every dime they can. Scumbag business is exactly what this place is.
My first time using Mr. Tires service was great. He was very professional and very courteous. In spite of a busy schedule, I was able to get an appointment the same day on Thursday, at 1:00. PM. I highly recommend Mr.Tire.
5 thumbs up for Matthew at Mr Tires, got me in last minute and got my new tires on in no time, fast friendly service, will definitely be back to have my brakes done, thanks again Matt!!
They do good work, my car was acting weird, we put it in the shop there, they looked her over and found a loose spark plug & wire. My car has ran fine since 😊
Thank u for helping sister with tire ur awsome
I had a flat tire and Mr.Tire was able to fit me in and fix my tire. They have outstanding customer service. I will be continuing to go to Mr.Tire for the rest of my car maintenance.
They were incredibly prompt and friendly. They got us in last minute to do a used car inspection and they were thorough with explaining everything to us.
Best customer service I’ve had in a very long time. I called they’re very professional had me come right in and my issue was instantly resolved and I was updated several times and I must say I had a AWESOME experience thank you Mr.Tire!!!!!!
Ryan at Mr. Tire is always honest and explain exactly what your problems are. He always does diagnostic on the car and then explain the problem are. How much its going to cost. Very good customer service representative.
This company goes above and beyond to please their customers and make sure they have a great experience
Came to Mr. Tire about because of a bolt in my tire, they had me in and out quickly and even plugged my tire free of charge! 5/5 would definitely recommend
Good people over there, Matthew really helped me out when I was in a pinch
These guys are great. Ive been buying tires from them for years. As soon as you walk in the door, Joe greats you with a big smile. He is the guy to see for the best price on tires. He will sharpen his pencil and work with you until he gets the tire and price you a looking for.I have a 1952 Chevy pickup. I built this truck in my garage in 1999... got it on the road in 2012. The engine needed freshening up a bit so I ask Doug if he would take care of switching the engine out. Easy Breezy. He offered rebuilt engines but I wanted a Chevy 350 stock from GM. We found one at a dealership and he handled everything. This guy knows his stuff. I was worried because this truck was my baby. He promised it would be done with care and that the truck would NEVER set out at night. He got the job done in record time and when I picked it up, it was as like magic.... old engine gone, fresh new engine in its place. I want to thank Josh (the mechanic assigned to the job)... he did a great job and treated the truck as if it were his own.Great job guys.... I LOVE IT!
Matthew went over and beyond to help when others refused. He is very professional and very kind. I would recommend him to anyone!!!!
Matt and Dylan are amazing!! Hard workers and will make sure the job is done right! Will definitely be coming back!
Much respect they help me a lot thanks to Matthew and Ryan and Rick
Better price on Michelin Tires for my truck than the big tire stores. Good installation.
I came on short notice on the weekend Ryan and Rick took care of my issue quickly and they really helped me out so much weight off my shoulders now would absolutely recommend to anyone
They have the kind of customer care thats rarely scene. They went above and beyond to take care of me and my vehicle and I couldnt recommend them more!
Multiple times now the staff at Mr. Tire has gone out of their way to be the most courteous and caring people in the auto repair industry. Period.
Excellent service provided quickly and in a friendly and safe environment.
Great service and great job!
Ryan provided awesome service in my purchase of new tires . Even went as far as to drop me off at the gym as the tires were being installed and picked me up when the installation was completed. I will use them again
They were honest and showed great customer service 👌🏾
Very welcoming atmosphere every question I was concerned about was answered. With great description. It was effictiant with a great timely manner. Great customer service 10! Ladies the bathroom is clean! I recommend honestly !!
Never been here before and dropped my moms car off for an oil change. Very polite, oil change was done in an hour and half.Easy to drive right past so just need to watch closely.I would visit this place again.
They did a fantastic job working on my dads car. It’s hard finding a dependable car shop. I think the young man who helped us was named Ryan. Ask for him.
I had a really good experience with Mr. Tire in Fairfield. The general manager (Ryan) is great to work with! He is professional and made me feel comfortable and confident about making choices regarding what work my car needed done.
Best service in town!!
Wonderful, prompt smart service on a tricky electrical system problem. Cant say enough about their knowledge, courtesy and honesty! Thanks for the much needed help!
The two guys working were terrific. They were able to pick up my tires and have them changed in less than 2 hours. I would highly recommend them to anyone! Thank you both for making this pain free!!
STAY AWAY FROM THIS PLACE: After replacing tires, pads and rotors (around $1200) at this place I started hearing a weird noise coming from the left front wheel. I took the car back and they diagnosed a problem with the sway link bars which they replaced immediately for $300. My car is a Mazda 6 with 50,000 miles. After this, the noise did not go away which was clearly observed by one of their mechanics. When I asked my money back for the miss-diagnose, Ryan did not take any responsibility for the mistake and started arguing with me that, the sound is much better, we started with the cheapest repair. As if when you go to the doctor they start with the cheapest surgery hoping to fix the problem. He did not agree to return my money and instead suggested a $300 at their shop. I compromised even though I wasnt having any trust in the place. Yesterday, I took my wifes car for an oil change, where Ryan performed an alignment ($110) and a tire rotation ($40) that I never agreed to. All I wanted was an oil change. Tires were brand new. Alignment was done recently. When I asked for an analysis for the alignment issues, Ryan immediately responded they dont have a printer hence no results. The mechanic did have an after picture that showed a perfect alignment. The experience was a nightmare and the only reason I went there is because I loved the previous owner (a Jeff Pohlmans location). This place is now called Mr Tire Auto Service Centers.
I want to give a shout out to Ryan! He did an excellent job on my Cadillac! I highly recommend Mr. Tire!
Great shop got in and out very quick service.Ryan does a awesome job.Thanks againdilly dilly
We have been loyal customers for many years! Our entire family has always been taken care of by Doug. He goes above and beyond to service our vehicles, treating each of us as if we were his own family. We always leave knowing we are safe and up to date with our services! Excellent customer service! Thank you!
I have been there for check the break, then they told me that I don’t have to change my break. It’s still work. They don’t just want to sell the items, they take care your car. Good service. Definitely come back. Thanks guys
I have been a regular there for years, and my dad before me. The people are friendly, professional, and punctual. They verify what you are here for and inform you of any concerns they discover. Everything is up-front. The customer amenities are very nice and the customer waiting area is always clean. I recommend Jeff Pohlman to anyone needing full service auto care.
Amazing front desk customer service by Doug Brown. While I waited on my car to be fixed he keptme informed what was going on with my car and quoted me the price beforehand. He as well managed to squeeze me in on a Saturday when I had told him what I believed to be wrong with my car. Great mechanics on staff as well. No better place to take your car then Jeff Pohlman!
Purchased tires from Pohlman’s 2 years ago. They plugged a tire leak today and rotated my tires for free! Highly recommend. 😊
Great staff very trusting and up front. Ryan is great to deal with up front.
Had two flat tires in 2 days and manager Ryan and his crew were awesome. He plugged both tires for free and even though they were busy fit me in their schedule. Highly recommend!
Joe was so friendly on the phone while making the appointment as well as keeping me updated on the status of my repair. The repair was done in a timely manner and the cost was well below what the dealer charges. I highly recommend Jeff Pohlman for auto repairs!
The crew at Pohlman Tire and Auto are outstanding. They are honest and reliable and very fair w their pricing. I use them for all our auto repair and maintenance for my family’s vehicles. Feel safe knowing your vehicles are being maintained by a company that cares.
I went into Mr Tire yesterday the 27th and it was the best experience ever. Doug was very nice and very informative. Was a delight. Him and everyone else made the experience relaxing, So thank you for all the hard work. I will be back again..
Always have a positive experience. The last visit I thought we needed brakes/went in to schedule and was told I didn’t need them yet. Appreciated the honesty and won’t take my car anywhere else.
Really had a great time and wonderful customer service!💯 Definitely will be returning for future needs
I always take my car to Jeff Pohlman. I feel confident that they will do what is necessary without the fear that they might add extras unnecessarily, plumping out the bill. They get the work done on time and within budget. I highly recommend them.
I needed a tail light bulb replaced. (Before I got a ticket!) Stopped in and it was fixed quickly at an extremely fair price.
Excellent and timely service. These guys were super friendly and I highly recommend them!
Ryan has been probably about the most positive thing i had go for me this past year with his hands on service for way he was able to fix things i need done in a timely mann
Even though Im not Jessica Melvin, shes my granddaughter, my name is Reta. I am very happy with Jeff Pohlman Tire & Auto Service. They are very honest, thorough, friendly & upfront with you. They do the job in a very timely fashion. Im so happy that Dale Donovan turned me on to them.
They did a great job. The employees were nice and informative. I will be going back to them.
Awesome crew, very friendly & knowledgeable. They do great work and give exceptional customer service
They treated me like royalty.
Would highly recommend Pohlman Tire. Have been coming here for a very long time and will continue to do so in the future. Prices are competitive and they also honor other facilities coupons. Service is done in a timely manor and they are great to do business with.
I took my car there because I was having a transmission problem. They were fast with the diagnosis, efficient, and knowledgeable about situation. I went from having a seriously dangerous issue to no issue at all in less than a week. Very thankful for their expertise
Friendly staff qualty work at a good price.
They always provide great service. Dan provides excellent customer service. Missed Paul this trip, as he always provides me recommendations for the future so I am prepared in advance. Thank you
Like many others, I needed some emergency work done to my car. Went in and spoke to Doug and he was very clear and informative on what needed done. These guys do top notch work and I’ll definitely be back!
Joe and Jeff are always amazing. They go above and beyond for their customers. Their customer service cant be beat. This is a trustworthy and reliable business. Only place we use. Best place around.
I love this team! Great service on our vehicles and outstanding customer service. I especially appreciate the extra effort when an “emergency” happens. Doug always goes the extra mile!!
Awesome service! Took digital pics of all the problems and sent to email so I could view it along with the estimate. Very honest and personable staff. Great experience!
Every time I need service, I always go to see Ryan at Mr Tire Fairfield. Kind, honest, and always done right!
AVOID. Alignment mechanic (Mike?) made adjustments, then claimed that when he set the car down, bad struts caused it to go back out of alignment. When he was done, the steering wheel was far off-center (it was ok when I brought it in), and there was grease all over the door. In fact, the struts are fine. He quoted $1500 to replace the struts. Another shop fixed his deceptive/inept workmanship and the car is just fine.
Bunch of nice guys and knowledgeable
This place just makes me feel like I’m safe and not being taken advantage of. Doug and Joe are two of the most helpful and kinds guys in the business. Feel confident coming here!
The manager is straight forward and fair and the techs are quick and precise!
Jeff Pohlman Tire has incredible customer service! They are honest and professional; whether Im there for repairs or just getting air in my tires. I work right around the corner and highly recommend Pohlman Tire!
Great customer service and fast quality work. Would highly recommend to anyone. Doug and the staff do a wonderful job.
They are always the nicest workers!! My whole family has been going here for years. I literally drive 45 minutes just to go to this specific location. I’ve never had a bad experience
Needed an emergency repair done while on a trip. Doug made sure I got taken care of and back on my way.. Great service for a reasonable price..
Fantastic service earlier today. Had me right in and taken care of with excellent care. Highly recommended!
Doug Brown makes this place worth going to. They work on cars and entertainment from Doug is worth the price. Family atmosphere and good coffee. Nice waiting room with TV. Get bored waitng? Talk to Doug and get a laugh.
Good, friendly people. Accommodating to my schedule. Better prices than Michael Tire, Tire Discounters, and the Mazda dealership.
Great service came in for a flat got fixed for free and checked everything for me
Wanted to thank Joe and Doug at Jeff Pohlman in Fairfield. They did a great, speedy job on my car. Will definitely be going back. Thanks guys
Ryan and Scott went above and beyond to repair brake system for my Lincoln MKZ. Very professional, patient and so friendly. They also put tires on my Mercury Marauder. Will bring all my cars here in future..Thanks Scott and Ryan.
Prices were good and my mechanic Christian was cool but the guy at the front desk wasn’t helpful really and failed to let me know about the labor fee for putting on my headlight, at the very least he was friendly but i don’t think I’ll be coming back because of it
The staff at Jeff pohlman were extremely kind, and friendly. Very helpful and had a lot of information and suggestions for how to keep my car well kept. Overall a great experience.
Jeff Pohlman Tire & Auto Service has a long history of quality service to all customers. Scott Spurlock is always ready and available to assist you in whatever your auto needs are from oil changes to engine repair or tire replacement. Scott is knowledgeable and honest in letting you know exactly what you need and will not try to oversell you something you do not need.I would recommend Jeff Pohlman Tire and Service to anyone needing repairs or normal maintenace and know that you will be taken care professionally and with honesty and integrity.
I called Pohlmans late one evening near closing time, asking about a flat on my wifes car. they got her in the next morning and fixed it promptly! Have returned for oil change and new tires for my wifes car and a recharge of A/C. Happy with prompt service and quality of work
Doug, Joe, and the entire crew at Nilles have become family! Not only do their service our vehicles and keep us safe on the roads, but service is fast, and emergency issues are always accommodated whenever they arise! Simply the best!
I was visiting from out of state and got a screw in my tire. Went here in the morning and they fixed the tire very fast and great customer service. Highly recommend this garage for any services.
Never like having to take my car in for repairs. But when I do I know it will be done right for a fair price. Cant say enough good things about how Doug and Joe take care of me!
Hey everyone heads up mr tire is having a fantastic sale you dont want to miss coming up on black friday. Id also like to thank everyone for the great reviews and if anyone has an issue please bring it to our attention immediately so we can correct our mistakes starting at this shop i didnt know what to expect honestly i knew no one and didnt have a clue about the area considering i live in ft thomas kentucky but im glad to say im pretty happy with the area, the people and to top it off you guys. Yall are what keeps me going and so excited to come to work to advance my career which would have been impossible in my area. Till then happy holidays and I hope you enjoy your experience
Joe and Doug are wonderful. They treat me as a friend instead of a customer. I can depend on them to schedule me when needed and to do an excellent job!!
Wouldn’t go anywhere else. The best service I’ve ever gotten.
Very open schedule! They can email you the report on your car with pictures included. Lets you know what needs immediate attention and what can wait. Very friendly and polite staff !!
Joe and Doug are awesome to work with and really know what theyre talking about as far as cars go. Yesterday the degraded takes care of all of my issues with both of my vehicles and I highly recommend them.
The managers and staff are knowledgeable, polite and you know that they are honest on what repairs need to be done to your car.
I have 4 cars and they take care of me when I need it. In the job right away
Super friendly and professional. Will be coming back for future services!!
Friendly staff, work started right away and was done quickly. I was very pleased and I will return in the future.
Great experience they put new tires on my car very fast and professional and informed me I will need front brakes soon I’m a first time customer and I will be back thanks
Awesome Friendly Staff An Affordable Doug Is A Straight Shooter
Took my car in.... knew it was in trouble....went over the items that needed repaired... it was in trouble......the work was done quickly at a more than fair price.... as as they said when I picked it up...it does drive much better now.