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Party City
1574 Gateway Blvd, Fairfield, CA 94533, United States
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Party City
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Ke
Review №1

The staff were very helpful! I was looking for specific items and they guided me in the right direction each time. They answered all of my questions.

K
Review №2

Employees dont care about customer service or the state of the store. Disorganized, difficult to get assistance, and poor selection at this particular store. Found a toy in a $3 party favor bin, along with about 30 other toys exactly like it. Was told at the register it should have been in a $5 bin and was charged $5. Same thing happened with a costume accessory that was stocked incorrectly under a $10 label. I was charged $20. No apologies from the cashier, no attempts to rectify the situation by offering a discount or moving the other incorrectly placed items.

Tw
Review №3

This is the worst store ever for curb side pickup. My mother who is handicapped went there to pick up an order and not only was the order not ready but when they brought it out half the order was missing and my daughter had to go in to get the rest of the order. Now you would think that would get us all of our order. It didnt. However when my daughter asked about a missing item they told her that it was canceled because it was out of stockBut they couldnt explain why it was still charged to my card.Dont shope here using curbside.

De
Review №4

Everything was organized. Not surprised since there is no holidays around this time. We all know how it looks here during Halloween. Lol.

Fa
Review №5

Ordered in advance. Missed my order and asked me to wait for 15 min after two days to re make my orders.No respect for customer time or value.If you order be ready to be greeted well but dont receive your service.Manager is horrible and do not respect customer.Claim that its COVID and have lots of back order.You may get your service or not, just like a lottery.

Te
Review №6

Didnt have any of the things I want and overprice.

Dr
Review №7

We bought balloons for graduation. The clerks were timely and helpful.

Lo
Review №8

I found all I was seeking for. Good prices. Friendly customer service as well professional.

la
Review №9

Don’t order online, they will steal from you. THEY WILL CHARGE YOUR CARD

An
Review №10

The place to find all your party need. they have everything and i mean everything from candy to pinatas. the only thing missing is the mexican candy to make it official.

Me
Review №11

Party City is a great place to find a wide variety of merchandise for birthday parties, weddings, showers, and GOOD COSTUMES. Unfortunately, the check out line is usually long and they always seem to have only 1 or 2 cashiers.. moving very slow. Ive noticed that the party favors are usually out of stock. I went on Sept 22 and several boxes were empty. Went back on Oct 14..same empty box. If fact that entire area was a completely unorganized and look exactly the same as my prior visit. They also need some theft control. As a customer its disappointing when you want to buy an item and every package has been opened and stolen.. OH..FYI you purchase a mylar balloon and ask for it to be filled at the time of purchase..they wont do it. You have to make an appointment to have your balloons filled.☹

Mr
Review №12

A young lady by the name of Kayla was SO amazing. I got help from some other lady that told me the items I was looking for were not in stock, but yet Kayla went and actually looked and they had everything I was looking for!Kayla is so kind and sweet and I appreciate everything her hard work.

Tr
Review №13

Very small selection of retirement party supplies.

Ja
Review №14

Very helpful team and well stocked.

Ka
Review №15

Love this place! Always fun

Ch
Review №16

Absolutely love shopping at the store for little knick-knacks for special occasions. But it is always missing a lot of stock. Cant figure out why every time I go in there. Youll see in caps and shelves that are completely empty. But they still have a price tag underneath them. . Whoever the ordering, please order faster those of us who would like to indulge in shopping in your store need items to purchase. Pay attention to your Trends because your customers are you might want to get this right because when Michaels comes you guys are up for some competition.

Mr
Review №17

Nice place shop for all party favors.

Ja
Review №18

They have everything you need for any party. Got my flower girl baskets and tiered cake stands here for my wedding as well as royal blue glittery plates that match my velvet royal blue curtains.

La
Review №19

Awesome! SO MUCH neat stuff! I knew they had all kinds of part supplies but did not know the had Easter-basket goodies; I loaded up! Had my two year old with me & she had a ball! The staff was friendly AND they had a clean bathroom! 😘

Mo
Review №20

Only one person working or so it seemed, so there was no help when I needed it

Ja
Review №21

Great place for all your party needs and costumes. My son needed to dress up like a pirate and I was able to come here and find an outfit for school.

Je
Review №22

Big giant overprised store with nothing in it. Website says inventory is available but when you arrive at the store they say the sku numbers are wrong and that we as the customer can call the 800 number to correct the inventory. Dont waste your time or your money

Je
Review №23

They didnt let me return merchandise after Halloween. It wasnt an expensive item either and you can very obviously tell it hadnt been opened. Its not a problem with this specific store but the company.

Je
Review №24

My kids love to come here. They keep raising prices to their candy lol the reason why my kids love to come. Its kinda scattered I side but I live going there around the holidays....they have a great selection of things

Br
Review №25

Great Store. Always have everything I need to decorate a party .

A
Review №26

Great got my last minute superbowl stuff there .. Lifesaver!!!

l
Review №27

Love the many colors and random birthday pickups, along with lots of great balloons for every occasion

Mi
Review №28

This is always a fun place to go. Cute little part favors for people of any age.

Os
Review №29

Not enough workers, not enough supplies!!!!

An
Review №30

I always find what I need here and last time I was in I got a really friendly cashier, she replaced the balloon that popped in the parking lot as I tried to get them in my car.

Lo
Review №31

They have a wide variety of costumes and party favors that you cant always find. I like that they stay open later on the days before Halloween too, it helps when you have to work AND fill in the last costume accessories!

Br
Review №32

Everything you need quickly and in quantity. Customer service was super helpful as well.

Ma
Review №33

Staff was very helpful selecting and sizing holloween customes

Jo
Review №34

Quick in and out. Got there at the right time.

Be
Review №35

My friend and I returned about forty dollars worth of over brought WWE wrestling things my seven years old party it turned out great.

An
Review №36

The store was fine. The bathroom was atrocious. It was so dirty and filthy I nearly threw up just going in. I dont know when is the last time they cleaned it but it needs a good overall. The next thing was it was two of us waiting in line and had to stand in line for nearly 20 minutes because it was only one associate at the check stand. And I guess someone was having an issue and poor thing she was there by herself and me and another lady was standing in line for the longest. To me that was bad customer service the manager or someone should have come out and helped out and apologize to us for having to stand there for so long. Ive been to a party cities in other places it was clean and customer service was on their job.

Cu
Review №37

Wide selection of party decorations, favors and the like. Often feels overpriced for mostly disposable, one-time use items. You pay for convenience I suppose...

St
Review №38

Everything you need for a birthday party!

Ma
Review №39

Party City has a lot of varieties of items for every party. Whether you want elegant or simple party ideas and items, you can find all you need at Party City. They have it all, you will never be disappointed going to Party City.

Ge
Review №40

Their okay. Almost all of this and more you can get at your local walmart. Honestly its not worth it. The only time it is worth it is when Halloween comes by and they get all their crazy looking props and what not, then its okay infact thats what the 2 stars are for otherwise its just a good waist of time and a big zero stars.

Ju
Review №41

Great place for party supplys

Li
Review №42

Very good service I bought a lot of staff and they helped me with a 10% thank u 👍

Cy
Review №43

Good for party stuff but always out of helium

Je
Review №44

The guy that was helping us did a Crappy job with our balloons. Two of them flew away as soon as we stepped out of the store. The guy didnt tied them up tight and he wasnt paying attention to what he was doing.

Ja
Review №45

They have a lot of fun stuff that can be used to make a big event even bigger.

Fe
Review №46

Fast friendly great customer service

Ga
Review №47

So more is not exactly better its a matter of quantity over quality. But you cant beat the prices on balloons and other party items.

Ja
Review №48

Bought my sons baby shower decorations . Great online experience however not to get with in-store customer service assistance

Be
Review №49

Who doesnt like a party store LOL they have everything and then some. Great ideas wonderful stuff One Stop Shop ❣️

La
Review №50

Great party store. Friendly staff. Large selection. Weve shopped here on multiple occasions.

Ev
Review №51

Have all you need for parties and reasonably priced

ti
Review №52

Went to get some construction hats for my sons birthday around monday and they had a few and I asked if they had more and they told me to call back thursday (today) so after a couple of attempts to call with no answer I went in and they had none of the ones I wanted and when I asked all they could say is I dont know, didnt bother to attempt to look or anything. Wont be shopping here again thats for sure.

Ka
Review №53

I was able to find everything I needed for a girls baby shower.

Ta
Review №54

Very nice staff and very clean building.

Ma
Review №55

Had a glittery cowboy hat in the perfect size for my cat

Gl
Review №56

Love all their party supplies and costumes.

De
Review №57

Staff was very friendly and helpful especially with the store crowded before Halloween!

C.
Review №58

First time ordering online & picking up at a store... convenient...

Pa
Review №59

You can find good deals at times and they stock well ahead of upcoming holidays but they seem to have it down to a science because once you get a week out from major events ( Superbowl, Halloween, etc) they start to run short. I dont usually see the same employees more than once or twice so I think that there is a high turnover. The staff that work there seem a bit overworked and spread thin. Theyre generally friendly but also generally not around for assistance either. They sell great balloons and I think they could do even more if they had more helium tanks and another person, especially at graduation time etc. We waited 2 and 1/2 hours for 3 simple Mylar balloons ( not in the store, and we didnt need them In a rush so it was okay-ish, but we had to go back to work and then stop back by on break). The cashier line is slow mainly because they usually only have one. Its a Party City but I dont have another to at this time...however the dollar store is faster for balloons.

Va
Review №60

They have everything! I just went for my nephews party to look for teenage mutant ninja turtles and they had everything I needed!

Pa
Review №61

They have what I want and friendly service

ni
Review №62

Its a great place the employees are wonderful and sweet

Ch
Review №63

Cleanest Party City I have ever been in .

Ni
Review №64

Great selection of Halloween costumes.

Da
Review №65

They were super helpful at finding me a costume last minute. (Especially the pregnant nun)

De
Review №66

Great staff. All you would need for a party.

Na
Review №67

Very busy around holidays. Excellent staff.

se
Review №68

Service was sparce and not helpful.

Da
Review №69

Good all-a-round pary store

Ja
Review №70

The only place to get costumes year rou nd!

Er
Review №71

Good for any party suplies

De
Review №72

Pretty decent.

Ka
Review №73

Oh my the stuff you can get for a party. Large selection, but bit over-priced.

Fr
Review №74

All of the stuff you need for any party

ke
Review №75

Disheveled and sparse but we found what we were looking for.

Br
Review №76

Friendly helpful workers management is awesome

Ja
Review №77

Good customer service.

Da
Review №78

Great...I guess.

La
Review №79

Found some crazy stuff in here.

Ja
Review №80

They literally have E V E R Y T H I N G you need for a party

Er
Review №81

They have everything love it

Bo
Review №82

Has everything. But, overly priced

Do
Review №83

They seem to lake in a few things.

Sa
Review №84

Great customer service!!

Ar
Review №85

Great selection.

El
Review №86

Stuff everywhere bathroom soon dirty

El
Review №87

They have just about anything needed under one roof

HE
Review №88

Very bad customer service

Br
Review №89

They have a big selection of party supplies

La
Review №90

Purchased latex balloons that didnt last beyond 4 hours.

C
Review №91

Not too much on shelves

Pa
Review №92

Very clean and you can get good prices when things are on sale.

Ga
Review №93

All your party needs in one place!

Mi
Review №94

Best place in the universe

Gu
Review №95

Found everything I was looking for

Hi
Review №96

Girl that helped me was extremely rude and acted like she did not want to help me find a costume.

Te
Review №97

Nice, lots of choices

Ma
Review №98

Great selection

G
Review №99

This place have everything!!!

Gw
Review №100

Everything I need

Information
100 Photos
100 Comments
4 Rating
  • Address:1574 Gateway Blvd, Fairfield, CA 94533, United States
  • Site:https://stores.partycity.com/us/ca/fairfield/party-store-pc498.html?extcmp=GMBlisting_CA_PC498_organic
  • Phone:+1 707-759-9023
Categories
  • Banner store
  • Party store
  • Candy store
  • Costume store
  • Invitation printing service
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:9AM–9PM
  • Friday:8AM–8PM
  • Saturday:10AM–6PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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