user
Jeff Wyler Fairfield Auto Mall
5815 Dixie Hwy, Fairfield, OH 45014, United States
Appearance
Jeff Wyler Fairfield Auto Mall
Comments
Ni
Review №1

This has been the best car buying experience I have had thus far. Jacob’s knowledge about all the vehicles on the lot was outstanding. He has made my choice of purchasing a brand-new Nissan effortless. I have yet to meet a car salesman that I have dealt with that is as well prepared and knowledgeable as Jacob and the entire staff at Jeff Wyler Nissan. Thank you.

Ti
Review №2

I walked in looking for a trade offer not only did they pay off the remaining balance on my car! But gave me a better offer than I could imagine I couldnt be more blessed and thankful for my purchase. Thanks again

An
Review №3

Outstanding customer service with Brian and the closing officer! The entire staff was polite and courteous, too. All my questions were answered and attention to detail was high. Definitely will return in the future.

Ge
Review №4

I really enjoyed working with William Lyles at Fairfield auto mall, he was working as quickly as he could. Very upbeat and made the long experience a little better. We are loving the car!

na
Review №5

Holly was amazing at helping me with my first car purchase today!She made sure i got something today and didn’t hassle me to buy anything i did not want!!She also helped me find the best insurance policy ever which was not required of her.I would recommend holly to anyone and everyone especially if your a first time buyer like me!

An
Review №6

I was able to get an appointment the same day I called. Chris was Great and knowledgeable about the job, and my car.Everyone was courteous and friendly, and my car was done before the estimated time.

De
Review №7

Hats off to Corey Young for making my car buying experience a pleasant. He is very knowledgeable, patient, and very courteous.I had a million questions and as he assisted me he kept reminding me to just be patient.Thank you Corey Young for all your time and professionalism.

de
Review №8

Salesman was great. people in the back once I said Ill take this car tried to add five to six thousand dollars of extra charges to it for no reason lying to the salesman telling him that the charges werent included when it was clearly on the stickers at the price for the remote was included in the price despite all this and the salesmans honesty because of the salesman honesty I finally decided to buy the vehicle I just wanted to pay a fair price not be given jacked-up prices but I understand its a predatory team you have in the back trying to push the salesman

Ja
Review №9

Excellent service! Will definitely buy again from Wyler! No one pressuring you. The best dealer experience I’ve ever had!

Ni
Review №10

John Son is the man.... this man is a confident young stallion who will not let you down..... he is a man of his word and made me feel very confident in the product!!Give him a chance!!! He will find whatever you are looking for quickly and efficiently... he is straight to the point.... 10/10

ka
Review №11

Highly recommend you choose John Son as your next car salesman. He’s very professional and helped me find the perfect new car that worked for me! Extremely happy about the overall experience with Jon, the process was smooth! Definitely will come back! Love my new car!

Ke
Review №12

Anthony Garnette, Selwyn Brown and Eric Mclure worked with me and my family on buying a new 2021 Nissan Kick. They all had great customer service and helped negotiate price packages on the car. Also helped me and my family feel safe and trusted about making this purchase. Thank You for everything.

hu
Review №13

Jessi Wagner was excellent, he was very helpful explaining every feature or all the cars he showed me and always had a smile and a amazing attitude. He was very helpful getting the numbers to what I was looking for! Couldn’t of had a better dealer!! Thank you jessi for your hard work

An
Review №14

I am extremely happy with my recent visit to Jeff Wyler Nissan! I was warmly greeted immediately upon arrival by my very helpful salesperson as well as the sales manager. Malachi, my salesperson was very knowledgeable and went above and beyond for me. Eric, the sales manager was extremely helpful when it came to facilitating all my financing. Each and every employee were all very friendly as they walked by and made sure to congratulate me on my purchase. I love my new car and am looking forward to working with all the different people at Jeff Wyler Nissan Fairfield for servicing and future purchases!

Me
Review №15

I had the best experience! Corey Young and Chris Wilder are super nice.

Ce
Review №16

Dani was so helpful and knew anything I asked about any of the cars!! Super kind and such a great person! I would recommend him for any of my friends and family!!

Na
Review №17

The entire stay staff were personable, accommodating and got my tires rotated super fast!I worked with Chris, who was very knowledgeable, friendly and hilarious!I will be going back for the staff and the $150 for 3 oil changes and 3 tire rotations! Beats the $80 (after $15 off coupon) I spent on one oil change... (my car takes synthetic oil or something like that)

Vi
Review №18

Jesse and the rest of the team at jeff Wyler Fairfield did a great job, making sure I got into the vehicle that I wanted.

Nu
Review №19

I totally enjoyed my experience! Everything flowed flawless and I love my Kia Sorento... Holly was awesome. She explained everything and got me in a beautiful suv. Thank you Holly for everything!!!!!!!

Na
Review №20

If you want a no nonsense buying experience, find Holly!!! I went in knowing what I wanted and Holly got to work making the transaction of purchasing a car pretty painless.Here are the numbers, what can I do to help you drive away in this car today. is her approach and Im always appreciative of someone that doesnt fling a bunch of BS just trying to make the sale.It was probably the quickest and least painful experience Ive had purchasing a car since the days of the Saturn Dealership model.

Ta
Review №21

I had an awesome experience here! They even went above and beyond and had someone follow me home, so I could take my new car home the same day! Thank you Jesse Wagner!

Ar
Review №22

My mother and I had a wonderful experience with Corey Young. Mr. Corey answered all of our questions and made sure that we left satisfied.

Fr
Review №23

For the friendliness and professionalism of the sales team alone, Jeff Wyler Fairfield is the only place I would consider when buying a new Nissan. Their sales and finance managers are both top notch, and Ive never elsewhere experienced the kind of dedication to customer satisfaction that they both represent. I feel its probably not normal to go home after buying a new car feeling indebted to the kindness of the car salesman, but in the case of Jeff Wyler Fairfield, you wont believe the attention to detail and genuine concern for the customer that they provide until you experience it for yourself. Nor does customer care end with the sale--their service department is efficient and helpful, while the dealership is kept immaculately clean and filled with every comfort and convenience while youre waiting for maintenance to be completed. Again, my sincere thanks to Cedric and Selwyn for turning my car buying experience into something I can actually look forward to doing again! You both rate well beyond a five out of five in my book, and Nissan should be proud of their team!

Ba
Review №24

Jacob and Eric made buying my new Altima an enjoyable experience and got me the car I wanted at a good price. They made sure I got exactly what I was looking for, answered all my questions and I drove away feeling really good about buying my second car from the Fairfield dealership.Good people. Great cars.

Ki
Review №25

This place knows how to make a customer feel good. No complaints here. John Son is awesome. Keep up the good work.

Ja
Review №26

First let me say we love our car that we purchased..I will list the good and the bad.. good... Super nice staff (Roy, Tonya, Cedric, and Ciara), and they worked hard to get us in what we wanted. They got us a much lower interest rate than other dealerships. Bad/marginal- We bought a courtesy car that had 7000 mi on it, they did not clean it and people had removed items from the car.. this should have been looked over before selling to us. The dealer DID make it right, but we had to make an extra trip to get these things handled.

Ke
Review №27

I have been dealing with Jeff Wyler for years. They are easy to deal with and have great service. Eric McClure and Kyle Bockerstette are awesome to work with!

Ca
Review №28

Staff are very nice and accommodating. Lobby area is very functional and clean. However, I do think there are areas of improvements needed on the service end. I noticed several bolts were loose on each of my wheels. Some fluids were low but not indicated on the summary sheet. Their Technicians should do a quality check prior to giving vehicles back to customers. I always get a second opinion or check myself after services. I’ve been taking my cars here for years and will continue to do so. Overall, I would recommend. As always, do your due diligence as a customer and maintain oversight of your vehicle to ensure everything is good.

Gu
Review №29

My appointment was a complete debacle and the person assisting me could not have been less helpful. I also don’t think he has a very high opinion of his fellow Senior Advisor, Lisa Weber, as he completely threw her under the bus as being incapable to properly assist customers. Lisa tried to help me last week and even though she couldn’t help…she did everything she could do to help me. I never caught the name of the person who had no interest in working with me but it doesn’t matter…I will never use his services again under any circumstance.

Ja
Review №30

Jordan was a persistent salesmen. He constantly stayed in contact and made it feel like I was an important customer. Thanks Jordan and everyone at Jeff Wyler!

Jo
Review №31

Few months back I was in the market for a new car. I found one I absolutely loved and went to look at it here. Bianca was the saleswoman and she was great. Super friendly, very informative and knew what she was talking about. There was no pressure to buy the car. She simply made the buying process easy. I will not be buying any other cars unless she’s selling it.

Ja
Review №32

I paid for an oil change/ air filter/ AC filter change, full tire rotation, tire plug for nail in tire/slow leak. I told them I was taking a long road trip and needed the work done to make sure my car was safe to drive. 5 minutes after pulling away my low air notification came back on. They asked me to bring it back and they put air in it. I asked them if they for sure completed the tire rotation because the same tire that was low before and needed plugged was the same tire that was low in air. They said they did but forgot to put more air in it after plugging it. The next day as I am in Illinois my low air notification (same tire they supposedly rotated and plugged). I was forced to go several miles out of my way to find a gas station with working air pumps. This set me way behind on my trip and cost me extra money in gas. I am now waiting until tomorrow to take it to a shop to have the work I already paid for at Jeff Wyler Nissan done by someone else! I have had to put air in my tire 5x since it was supposedly repaired. I do not believe ANY of the work I paid for was done on my car. Now I have to wait until I can get in to a shop here to get an estimate on repair. I was told yesterday that they didnt rotate the tires on the right side .... after I was told they did and paid for a FULL tire rotation.

Ca
Review №33

Always receive great service at this business location! Chris Barrow is wonderful to work with, everyone there is caring and professional! Highly recommend!

Sh
Review №34

My salesperson was Kyle B and he was amazing. He explained all the features of the vehicle and worked quickly to get me approved. The finance person Tania & Mr. Brown were super nice and efficient

Vi
Review №35

This was my first experience at the Fairfield location and will most likely be my last. I had an oil change appointment at 11am. After 30 minutes my car still wasnt pulled in so I texted my advisor and received no response. After a total of an hour and 15 minutes, my car still wasnt pulled in so I went out and spoke to the service manager.. He told me that they have been backed told me that they have been backed up for 3 weeks and would pull my car in as soon as they could as they could. He really didnt seem to concerned that I had already been waiting over an hour and 15 minutes. He said they were short on techs which isnt my problem. They shouldnt schedule so many cars in if they are short on staff. Needless to say my experience wasnt good and I dont plan to return to this location. I spent 2 hours waiting with an 8 year old and I even told them I had another appointment at 1pm and the service manager seemed to care less. They really should have better customer service and value the customers time. It was a very disappointing experience.

Ja
Review №36

Came in for recall…service was completed quickly. Needed some touch up work done on the exterior. Chris suggested Paul at Performance. Paul did a great job, looks like new. Our thanks to Chris for the referral!

Le
Review №37

I went in yesterday with my sister to provide support as she bought a brand new Sorento. Bianca was amazing! She aided in the whole process quickly, professionally and efficiently. She didnt try to sell anything my sister wasnt interested in. She got straight to the point. Even though my sister was the main priority as she was the one buying the vehicle, Bianca made sure I was comfortable as we went through the process and didnt need anything. We were there for awhile as car buying isnt a quick process however she filled gaps with easy conversation and made the time pass by quickly. I look forward to working with Bianca in the future for my own car buying experience. Bianca is definitely an asset to the Jeff Wyler team!

Ma
Review №38

I had a very courteous,kind and friendly experience with Jacob and Tania they helped me to the best of their ability and Im thankful 🥰🥰

Sa
Review №39

This was the best car buying experience. This was the first time I ever bought a car and I was so nervous! Destiny made it so easy and painless! She really did everything she could to put me in a car I loved. And now I’m driving in the newest car I ever owned! Thank you so much for making this easy! Definitely will be back for my next ride.

Ja
Review №40

Everyone there was awesome like treated you like family above and beyond I highly recommend Fairfield Nissan 5 stars +

Lo
Review №41

Had no problem at all. Everyone was so friendly, especially Fran. The place we waited was very comfortable. I think it was 6 employees that came by and asked us if we needed anything. Never had a problem.

Se
Review №42

My wife and I both found vehicles that we like on the lot and, even though our schedules were busy and we had to come in later than would be ideal, they stayed late and got us taken care of that night. They were friendly and outgoing and we drove home that night in our new (to us :) ) vehicles. Shout out to Keeno, Nick, and Jonte for all their help!

Da
Review №43

The buying experience was great there was some confusion with the sales person on test driving but the supervisor was very understanding and allowed me an extended test drive. I decided not not purchase but enjoyed the car so much I changed my mind and was amazing about letting me do so. The staff was very helpful accommodating my elderly mother who was my co signer. The only issue was I enjoy Satellite radio and was told it was available in the Vehicle turns out that is not the case, however I did receive a call that I was unavailable for that said they have a possible solution for that, so that issue maybe solved as well.

Qi
Review №44

Jesse Wagner was awesome he made sure that I understood everything from start to finish. He was very professional, outgoing and helpful. He made sure that I got exactly what I wanted. I appreciate everyone that had a hand in making it possible for me to walk away with my brand new Nissan Rogue... Thanks everyone.Sincerely Qiana Kelly.

J
Review №45

On Monday, August 16th, I went to Jeff Wyler Fairfield Kia to look at and to test drive cars. My Niece suggested that I go there because she just purchased her new vehicle there, and she had a really great experience. My experience was so fantastic that I actually made a purchase that day… thanks to Corey Young. If you’re looking for a new vehicle and you want to work with good and honest people…. I highly recommend Corey Young at Jeff Wyler Fairfield Kia.

Ce
Review №46

I had an oil change and tire rotation. They were efficient and finished in a reasonable amount of time. Chris was very cordial and informative.

Sc
Review №47

Lisa and the rest of the Jeff Wyler Nissan service department provided excellent service in dealing with the cars issue.

Da
Review №48

Great experience at this Kia store. Bianca is your person to see if you want the best customer service. By far the best salesperson we’ve ever dealt with anywhere!!!

Ch
Review №49

I was convinced to buy WylerCare by my husband. I normally just go to quick lube places and never had a problem. Scheduling was 2 weeks out and I had to take a half day off work. My appt was at 2, I arrived at 145, and my vehicle was not finished until 315. My paperwork consisted of 2 pages and the second page wasnt even for my vehicle and it had someone elses name which I didnt realize until I got home. I will continue to go because Ive paid for this up front but its honestly not worth it considering I had to take off work to get it done.

Sa
Review №50

I had not been notified by Nissan or the dealership about a dangerous recall on my 2013 altima. We were driving on the highway when the rear control arm broke. I lost control of the steering. My family is lucky we werent killed!!!I had to bring the car back after the repair because the alignment was off

Sa
Review №51

Danni and Tommy were great! Arrived right before closing and got us in and out with a new Jeep in no time!

An
Review №52

Everyone was friendly. Vehicle was ready before expected. Great service!

Ro
Review №53

If youre going to by a new Kia, you need to let Danni Carman at Jeff Wyler Kia help you get it! He helped me buy a new Rio and it was a great experience. He got me what I wanted at the price I was looking for with no pressure. The finance manager, Arif, and everyone else at the dealership were also friendly and helpful, making the time I spent at the dealership a joy. Thanks so much Danni and Jeff Wyler for my new Rio!

De
Review №54

The service advisor Chris, was very helpful. He greeted me as soon as I walked into the door. For that reason alone, I’ll be back! Keep up the good work Chris!

Jo
Review №55

I just drove my new Kia Sorento home from Jeff Wyler Fairfield. This was the easiest of a lifetime of car purchases.I sent out an interest email on Saturday night and a response arrived on Sunday morning from Chris Wilder. I couldn’t imagine such a personal and immediate response. You see... Chris’ expertise and wisdom are easily masked by his youthful appearance and enduring energy. He is simply all about his customers!Throughout the week Chris supplied me with information and opportunities for my car choice . I was turning in my leased car and had only a vague idea of what I wanted to do. He encouraged me in a very professional way to consider other vehicles in order to commit.By Thursday I had chosen and the deal was written up but I needed a day to be absolutely sure. Chris’ patience was a true act of kindness and he allowed me to return today to purchase.Everything was expedited and he sat with me explaining in a way that was warm and professional . He even contacted me on his day off to assure me that the car would be ready.This young man is an excellent example of the energy and passion of a great salesman. His supervisor, Nick, even arrived today to meet me and make sure all of my needs have been met. He seemed well aware of Chis’ talents and, frankly, I might have bought another car that I really liked. But... their sales team could not compare to this Wyler team!

Sh
Review №56

Great experience. Fran was wonderful to work with. Through his regular check-ins and text messages I always knew what was happening with my car. Truly appreciate it. I will be back.

Th
Review №57

Chris is always nice and takes care of me but recently this past time I don’t know if someone left all of my car lights on or what but the next day my car wouldn’t start at all. I was told that I have a 3 year warranty so I just needed to bring the car up there so I got it up there the next day then no one would take care of it. My car is barely 2 years old. You can’t leave an email on your website I’ve tried multiple times it just says oops action cannot be completed at this time. I even messaged your Facebook page and someone finally got back to me. I was told the service manager would give me a call first thing that morning and I still haven’t heard back from them. The whole reason I leased a new car was to not deal with car trouble. I pay all my payments and pay for all the services when they need done. I’ve been as nice and patient as I could be because I’ve been in sales for a long time but this is just not right.

ja
Review №58

It was courteous and professional the staff answered all my questions and the service on my car was performed well to my satisfaction.

Ro
Review №59

Chris was very helpful! I’d recommend him and the service department to others.

di
Review №60

Chris Barrow, in the service department, took exceptional care of me and my car Q. Thanks Chris for taking care of me and Q.🤗

MI
Review №61

Very polite and attentive. Service was completed quickly.

Je
Review №62

My appointment went quick and easy! Very happy with my last service visit.

Me
Review №63

Jordan is an amazing Salesman! Helped us get my dream vehicle. Personable, Kind, Intelligent and no high pressure, went above and beyond!

Pr
Review №64

Donavin was the best! I was his first car sold and Im glad i was!

Am
Review №65

Service today was quick and thorough. Everyone was friendly, but Tyreek stood out. He went above and beyond, which I really appreciated, especially since Im currently handicapped. He made me want to return, and the next time I do, I will request him. He was great!

Ti
Review №66

They always keep me up to date on what my Nissan needs to keep it running the way it should.

sh
Review №67

Fabulous customer service, I was in the mechanic department and Fran was awesome and so spectacular. He helped me with what I needed to get done and was so out going and very friendly! Thanks for a good experience once again Nissan

jj
Review №68

I had Tanner Dietz as my sales associate. This was my first new car purchase. He made me feel comfortable during the whole process and he answered any questions I didn’t understand. I will definitely recommend Jeff Wyler Nissan to any of my family and friends looking to purchase a new car.

Ja
Review №69

I had a good experience today. Service tech came out to greet me. Super friendly and he got the ball rolling. I looked at the new cars and waited in the clean waiting area. Fran was very helpful. Explained what was going to be done during the tire rotation and oil change. At the end Fran got with me to go over what I could expect perhaps on my next visit. Overall good experience and would recommend Jeff Wyler to others.

Di
Review №70

My experience with Jeff Wyler Fairfield Auto Mall as a potential customer, and now that I have leased a vehicle, has been excellent. The staff and every person I have met in sales, processing my lease and in the service department has been friendly and helpful. I love doing business with them and highly recommend!

Al
Review №71

THEY’RE THE FAIRY GODFATHERS OF CAR SALES!!!Speaking from someone who has worked in the car sales business for over 6 years and my husband for over 8, I was EXTREMELY impressed with the service and the amazing deal we got at Jeff Wyler in Fairfield.Now don’t get me wrong, just like any place, there’s always pros & cons. But the only con was that they were extremely short staffed. Now again, knowing the car business & what a predicament that can put a dealership in, I will say they handled it extremely well. I mean EXTREMELY well. Did we have to wait a little longer for finance? yes…but that’s expected in that situation. You should always a lot an entire day to buying a car anyways, because it’s a long process by itself even if everything runs smoothly without a hitch.But what blew me away the most??? The deal we got!!! My best friend flew all the way out here from Florida to up here in Ohio because Florida charges over $895 with no maximum on their document fees alone, where in Ohio it’s only a $250 fee. And she’s on disability with a fixed income, and it took her 9 months of eating ramen noodles to save up just short of $9k before her 1983 Lincoln finally bit the dust and she had to get a new car. So I bought her a plane ticket for her birthday and spent the entire day before she arrived calling around getting prices and seeing what dealerships had what cars, and wouldn’t play any car guy games with us. This was a once in a lifetime experience and I wanted to make sure she got her money’s worth at the least.So we drove all the way to Fairfield Ohio from Dayton Ohio, because out of the 100’s of dealerships I spoke with the day prior and sent Internet leads to, Jeff Wyler’s staff were the ONLY ones who kept it straight with me. But then when we got there, the car we were trying to get had already sold, and my heart absolutely broke for her. I was going to take her across the street and see if Performance had anything as a last ditch effort before we drove the 45 minutes back to my house, but before I even got the chance to, the manager found something special they had in the back lot that she fell in love with. And even though I know was probably the biggest pain in the butt third base coach ever (Cause I love my friend and wanted to make sure she got something that she could drive back to Florida in that I wouldn’t have to worry about her breaking down in.) they still made that deal happen. A deal that I even know should of never happened, but they did it. Like went ABOVE AND BEYOND! They gave my best friend, someone who’s been through more bad things, health problems, surgeries, and just string of bad luck then I think any one person could ever handle; an amazing experience but even more importantly an amazing car that she’s absolutely in love with. I’ve never seen her more proud and happy.So from the very bottom of my heart, I want to thank Travis, Miguel and Pat for being Michelle’s fairy god car salesmen and making her Cinderella story have a happy ending. You’re truly the good guys still left in this world, and we need more dealerships like yours in the world we live in today.So if you need a good dependable car, competitive pricing but don’t want the car guy games; this is the place folks. Look no further. Or if you’re like me and picky where your hard earned money goes, and only want it going to the good guys who truly mean well and so good on this earth; this is DEFINITELY the place.

Ev
Review №72

The staff are absolutely helpful and efficient. thank you. Jeff Tyler Fairfield .

Ja
Review №73

I had an oil change (not a full service, an oil change only) appointment scheduled for 2:30 on 18 May. I arrived early before 2, knowing that there was an appt opening @ 2 which I had verified online before leaving my house. It took 20 minutes for the attendant to enter my personal details as Id never been to this dealership before. This was apparently big deal. The fact that I had to enter the very same details, including my VIN number to actually make the appointment online was apparently not relevant & of no use to the attendant. The man explained to me I was due for preventative maintenance. I made it clear I did not want any as I bought the car from a family member, & it was for my son to learn to drive. He said it was his job to offer the services, and was just short of being pushy on selling them. He explained that they were going to perform a service that included additional inspections for $59.95 versus the roughly $30 oil change only that I had booked. Even though I had just rotated the tires & replaced the air filter myself, I could not be bothered to argue, & didnt mind if my brakes were inspected, & figured it would take even more time for him to change things to the oil change only, so I acquiesced. I also brought 3 new blank keys that I needed cut & programed. 2 of them had built in remote fobs. I explained that I needed them ready to use on my car, but that I knew how to program the door lock key fobs & would do that on my own if the price was too high. After he went to parts to check the price, I was told it would cost $25 per key (& oddly, $165 for a new blade if my keys broke their machine?) to cut the keys. Given that it costs around $5 @ a hardware store to cut a key, I figured that also included programming the keys to start the car. I asked how much it would cost to program the remotes, & I was told $200. Keep in mind, I handed the man 2 blank key fob keys, 1 key only, & 2 separate fobs which would have needed to be reprogrammed @ the time the new fobs were programmed. So, I assumed it would cost $50 per fob. I declined the fobs being programmed. I explained that I would be waiting @ the dealership for my car; after all, it was just an oil change & cutting of 3 keys. My car was not ready until 4:05. Even though I had booked an appointment & indicated online and in person that I would be waiting on site, it took 2 hours to check in, get my oil changed & complete a visual inspection, and cut (but not program) 3 keys. I was not in hurry, so I just dealt with it. Then, when I was handed my newly cut keys, I was told that they would turn the barrel in the ignition. What? I asked if they would start the car which I thought was a weird thing to have to verify. He said no & pointed out how he had questioned me on that earlier. He did not. He had tried to push me into maintenance that I did not ask for, but never asked to verify that I had the complex ability to program an ignition key. I did not argue & point out that he had never questioned me, or that the math did not add up for 3 keys to be programed for a total of $200. I asked how long it would take to correct the issue & was told 45 minutes. Nope. No thanks. This dealerships 45 minutes is likely twice that & I had waited long enough. Ill drive further & go to a different Nissan dealership in the future where they know what they are doing, can communicate clearly & dont take forever.

Ba
Review №74

Thank you to Tanya and Kyle for helping me purchase my new Nissan kicks they were very helpful and courteous and helped achieve my goal I hope everyone has a great experience as I had at Jeff Wyler Nissan

Ge
Review №75

Tanner was a great salesman and he got me into my dream car! We bought two cars from here so far and never had any problems

La
Review №76

Very efficient and friendly. Best I’ve been to.After 40+ years of driving, that’s saying something!

ha
Review №77

I had an amazing car buying experience here! Antonio made it a very smooth and simple! Jeff Wyler is lucky to have to have him! And would highly recommend this place to anyone looking for a new car! GREAT SERVICE!!!

Ge
Review №78

The waiting area for customers is clean, provide snacks/beverages while you wait. The service advisors are wonderful. They are friendly and wonderful from start to finish. They answer all questions you have and complete routine oil change and tire service in an hour or less. I really like the Wyler Care package that you can purchase for routine service. See you in 5000 miles.

To
Review №79

The service department was amazing, they kept me up to date on all my service. They were professional and very courteous.

Ke
Review №80

We had an issue with the Cadilac we had purchased from the Kia side. After less than great results we contacted Cedric, the Cadillac manager, and this man was beyond expectation. He was absolutely wonderful and quick to resolve everything. Couldn’t be more happy with the service he provided us!

Ch
Review №81

Great customer service and friendly people. They definitely make u feel welcome.

Ki
Review №82

My experience with the service department was great. Tyrique was very knowledgeable and had excellent customer service skills.

ga
Review №83

First time doing most of the transaction online. Very simple process and could not have asked for anything differently or better. Well done!

Ro
Review №84

I enjoyed being treated great here. I was spoken to as a person and not as a quick buck to be made. I enjoyed the process of being walked through buying a brand new car and being informed of how things would work out.

Ly
Review №85

Awesome experience!! Fitgerald was amazing!!

Je
Review №86

I went to Kia with an SUV in mind. I know my credit isnt good, but I was hopeful. Daniel Carman is literally the best salesman. He went above and beyond to make sure I got the vehicle I loved without breaking the bank. He was upfront and honest with the questions I asked and that made me trust him even more. I drove off the lot with the vehicle I wanted and it was all thanks to him! I definitely recommend Daniel!

Ja
Review №87

I had my oil changed and tires rotated plus the all over inspection. Mr. Fran the Man took excellent care of me. He was very friendly, Courteous, and even took the time to ride with me to check what I thought might be a hesitation when accelerating. He answered all my questions and concerns. While waiting he offered snack and drinks to me. It was a very positive experience.

Ja
Review №88

Had an amazing car purchasing experience with Mr. William Lyles who gave me an amazing time when I purchased my 2013 Dodge Charger. The environment itself is friendly and opening to everyone who comes in. With a comfortable seating area while you wait as they go as quick as they can to meet your needs. Will refer to anyone who asks about purchasing a car in the future!

Ta
Review №89

Great customer service when I dropped off my car this morning. Friendly staff members.

Ra
Review №90

Francis(Fran) was delightful and very helpful and attentive. You are lucky to have someone like him to be on the front line of service department.

Ar
Review №91

The staff and accommodations were way beyond my expectations. I struggled with finding the service entry initially and it did take roughly an hour for a scheduled oil change (kind of over kill). With that being said I was pleased with the work and the prices. It was also very nice that there was not excess pressure to complete other services.

da
Review №92

We recently purchased a Nissan Rogue from Jeff Wyler Nissan in Fairfield and found our experience to be exceptional. Our salesman (Sterling Jackson) was very kind, knowledgeable, patient and help us to get the deal we needed. My first stop from now on will be Jeff Wyler.

Je
Review №93

Awesome sales rep. Roy Rivera, Found me discounts with my employer that I didnt know was available to meThe dealership didnt have any hidden prices. Good discounts from GM. Didnt pull any punches on financing.Willing to work with us on special requests.Awesome dealership. Highly recommend them.

Sh
Review №94

Chris at the service desk is extremely helpful and personable. I’ll definitely continue to come back.

DE
Review №95

Jeff Wyler Cadillac has always been able to meet my needs ever since I used their dealership to transfer from a Nissan Maxima to a Cadillac CTS.The staff is friendly and personable in addressing individual needs.Maintenance service is convenient and thorough to keep the vehicle safeand enable an enjoyable driving experience.The showroom, waiting area and restrooms are immaculate in cleanliness, which is imperative during the pandemic.Patronizing Jeff Wyler Cadillac is a pleasant and satisfying experience beyond compare.

Ju
Review №96

It was awesome because of Eric and Jesse. Jesse was very informative and helpful.

Th
Review №97

The service department personnel is always willing to help me in any way possible. They are Very knowledgeable and Always go out of their way to get the job done!

Gu
Review №98

Thanks for everything! Job well done once again.

Gr
Review №99

I was there to help out my cousin. And everyone is so very sweet and nice, and i didn’t know that I will be leaving there with a car the same day. You all made my day and been a big blessing to me.

As
Review №100

Came into Jeff Wyler today for my routine oil change and was beyond satisfied with the service from start to finish. During the time my vehicle was in service I decided to check the lot out for new inventory. I was greeted by a salesman by the name of Jay. He was very informative and knowledgeable. I love how he took time to listen to my needs. We have a appointment already for me come in and test drive some vehicles. I see a 2022 Rogue in my future. If your looking for a salesman come see him because I was beyond impressed.Sincerely,Current Nissan customer and still impressed with their service.💙

Information
100 Photos
100 Comments
4.3 Rating
  • Address:5815 Dixie Hwy, Fairfield, OH 45014, United States
  • Site:https://jeffwylerfairfield.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_content=website_button
  • Phone:+1 513-682-2500
Categories
  • Cadillac dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Kia dealer
  • Nissan dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:10AM–7:30PM
  • Tuesday:10AM–7:30PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:12–5PM
  • Saturday:10AM–7:30PM
  • Sunday:10AM–7:30PM
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations