I was extremely happy with the new car buying experience at Porsche Fairfield, and will likely buy from them again in the future. My salesman, Mark Ward-Willis, is very knowledgeable and passionate about the brand, and helped me navigate the models and numerous configuration options available in the 718 line. He also made some deals to arrange a very reasonable build date, which is not easy at a time when the pandemic and semiconductor shortage have greatly disrupted new car deliveries. No hardball sales tactics, just a straightforward and smooth car buying process, and I couldnt be happier with the beautiful new Boxster now parked in my driveway!
Recently purchased a used 2013 Nissan GTR from Porsche Fairfield. Mark Willis was Very easy to work with and a real car guy really knows his stuff. Hector the manager was excellent and what he says is what he does. Very professional friendly staff excellent place to purchase a new or used vehicle.
Diane was simply the best. The guys greeting me were top notch. The environment was more than what i expected and hoped for. Brilliant, professional, kind, and absolutely my go to Porsche service center. Explained everything in detail. Simply the best experience.
Porsche Fairfield was amazing to work with! I live in Northwest Arkansas and purchased a used 2012 Lamborghini Gallardo from them, sight unseen. I worked with Mark in sales and Tony in finance, outstanding customer service from both of these gentlemen. There were several steps in the buying process being out of state and they found one issue with the car during inspection which was immediately brought to my attention and resolved. They took care of everything start to finish and Mark was in constant communication with me through the entire process, day or night. This was a nerve-racking process to find and buy a car like this out of state and sight unseen but, the car is everything they said it was and more. I couldnt be happier with it. This is my dream car and Porsche Fairfield made it happen!
Tony and Leonel were terrific to work with. I live in Louisville and saw they had the car I wanted. Tony worked hard to get the financing I needed. I flew to NY and drove to their place in Fairfield. When I walked in the car was in the middle of the showroom and looked better than I had expected. Tony had the documents all set. We signed them. Visited for a few minutes. And then I was gone. Daughter was totally shocked. Loves the car! Would def buy from these guys again.
We recently purchased our Cayenne from Porsche of Fairfield and had a great experience. Albert A. was a pleasure to deal with and was very informative. We took our time with the purchase and visited the dealership numerous times over a few months until we were comfortable. Albert was never pushy, answered all of our questions, was very responsive and always followed up at appropriate times. We highly recommend him and Porsche of Fairfield! We look forward to buying more vehicles from them in the future.
I’m new to Porsche having just bought my first Porsche vehicle, which I absolutely love, and I am completely blown away at the level of professionalism and customer service from the service department and everyone involved. I didn’t know what to expect as before I’ve dealt with GM, Ford and even Subaru which were all subpar experiences. But weather you’re spending $100 or $1 million, at Porsche you’re treated like family, like a human being, with respect and passion. All the staff are polite and knowledgeable and happy to go out of their way to help. It really is a one of a kind experience that truly makes your Porsche ownership that much better.
James and the team at Fairfield Porsche are truly exceptional. I have been working with them with 3 different Porsches over the last 7 years and each car has been maintained perfectly. They understand my needs, really know my cars and have been great in and out of warranty.Very good folks to work with and you will have confidence that they do the work correctly on your car.
I just purchased and picked up my car form Porsche of Fairfield. I received a great service, fast response, efficient, knowledgeable and professional. I have absolutely nothing negative to say. I highly recommend this dealership.
Simple, efficient process.Nice folks all around.Very accomodating with regard to my need of the loaner vehicle.
Everyone at Porsche Fairfield has always been extremely helpful and responsive. It is a pleasure to work with them!
Had a wonderful experience. Was helped by Nick Coclin who was exceptional to work with. Never felt rushed, felt Nick and the management really wanted to build a long term relationship and represented the brand well. The delivery process was smooth and had follow-up check-in calls. Overall fantastic experience and a great place to do business
Excellent customer service. I had my 2016 Macan serviced and everyone was very helpful and made my experience a breeze. Would highly recommend them!
The entire team from receptionist, sales professional Jose Diaz, service center to Tonys finance team were a delight to deal with. Responsive, enthusiastic, knowledgeable and professional. I will always buy my Porsche here.
Mark Ward Willis provided an outstanding service, providing advice way beyond his scope of responsibility making my overall car trade in experience very efficient and cost effective. Tony Salluhi the business and sales manager was also solid in recommending post purchase services, financing alternatives and smooth dealing. I highly recommend dealing with these gentlemen if going for mid to high end car purchase
The service was great, James the service manager went out of his way to complete our service quickly. Also I had an issue with my cayenne and he took it in without an appointment, amazing service!!! Thank you James 👏
Fantastic experience from beginning to end. Jose Diaz was a pleasure to work with, as he was responsive and able to answer all of my questions/concerns. Would not hesitate to recommend Porsche Fairfield and look forward to enjoying my Cayenne!!
Everything at and about this Porsche location is amazing. The building and premises outdoors is beautiful and well kept. The inside of the building is kept pristine and in order. Every single person is presentable, courteous, and professional. The service is meticulous and thorough. Progress is shown digitally with the ability to pay before even coming to get your vehicle making pick up so much quicker and easier. Porsche is top of the line for a reason. And Porsche, Fairfield exemplifies it.
Very impressive customer service, actually seems like they care. Focused and on top of the issues, Diane made my life easier. Would not hesitate to highly recommend Porsche Fairfield to my friends..
Porsche Fairfield has unbeatable service. Mark is always available for my requests and the entire purchase process is very smooth. I was able to buy a car and get the license within a week. I appreciate the enthusiasm here a lot. Shout out to Mark and Tony for the experience!
We enjoyed excellent service in buying our car, from all points of contact at Porsche Fairfield, in particular from Jose and Hector. Each person went above and beyond expectations. Enjoyed not just the car itself, but also the process to buy it. Not just efficient and knowledgeable, but also nice people. They seem 100% focused on making the customer happy. That’s what everyone would want in buying a car.
I had a really pleasant experience uninhabited my Mcan at Porsche of Fairfield. Everyone was very helpful and pleasant and friendly thanks for everything
Porsche Fairfield is great and makes the buying experience very easy. Mark was awesome to work with and very straightforward. Overall an easy, pleasant experience. Highly recommend!
The service experience was superb, despite the complexity of the issue. The service manager was very thoughtful and communicated exceptionally well. I great experience.
I had such a wonderful experience with Porsche. It was my first time with this brand and dealership and I left extremely satisfied! The transaction went smoothly. Albert and Tony were always available to answer my questions promptly. I never felt judged nor did I feel pressured to buy the vehicle. Tony spent a lot of time explaining all the warranties. Albert spent a lot of time explaining the different vehicles and was extremely patient. When I finally signed the deal, Albert went over the entire vehicle with me. I already started recommending Porsche Fairfield to all my friends and family! Thank you all so much! I truly appreciate it.
Full compliments to the entire staff at Fairfield Porsche - every contact point, every communication touch was excellent - clear concise information, congenial staff and the overall feel of welcome, what can we do for you permeated through, be it a phone call, text message or face to face (no fake news here!) - from my initial email, straight through to delivery, absolutely every aspect went beyond expectations, culminating in a Pick-Up time that went as smooth as the gloss black coating on a Porsche Sports Package - so nothing but 5 Star compliments for the entire staff - theyve secured a repeat purchase from me 100% - Names to remember: Tony (SM) Leonel (SA) & Nick (SA)
The team was very upfront and transparent about all costs and it was a relative value believe it or not!
The team in Fairfield is extremely professional, helpful and patient. I worked with Leonel to choose my vehicle and he spent as much time as I needed during my visits and after delivery answering questions. I worked with Tony on the financial side who explained everything. Mauricio and his team do a great job at this location and I would highly recommend them!
Great dealer, great people. Thanks to Leonel my salesperson, Melby and Tony for getting me into my new GT3. Highly recommend.
This dealership is a class act!! Mauricio, Tony and Albert made it more than a pleasurable experience. No gimmicks just fair and honest folks who love cars just as much as we do. Highly recommend them!
I worked with James who was so kind and helpful. Every question was addressed and I am very thankful for the excellent care at Porsche Fairfield. Thank you.
I came here with the intention of purchasing 1 car and left with 2 ... I credit the professionalism, patience and quality of care I felt from the dealership!Hector Hernandez, Jose Diaz and Tony in Finance all made it an enjoyable experience and a warm welcome into the porsche family! I feel right at home and cannot wait until my next purchase(s) !
My Porsche Cayenne Diesel needed replacement of the front break pads and rotors. Porsche Fairfield had the best price. Their valet service to pickup and drop off the vehicle was very professional. I particularly liked the video and audio of the repair to explain the condition of the vehicle. Great job and a clear improvement compared to my past experience at this dealership. James Moreno’s communication was excellent.
The service delivered by Porsche of Fairfield is FANTASTIC!!!The reception representatives are always very helpful to find a convenient time for an appointment, as well as always picking up and dropping off my car. The technicians perform the services flawlessly, with a very detailed description of what was done, what I should look forward to servicing in the future, and a multi point checklist of the current condition of the most common wear items.But best of all are the customer service representatives, specifically Kenneth Banks, who goes out of his way every single time I have service, to make sure that both my vehicle and myself are happy.The service department, like the Porsche brand, as they say,Nothing even comes close.
The staff was incredibly attentive, especially the service manager, James Moreno who was very professional, attentive, courteous, conscientious and detail-oriented. He reviewed my car’s maintenance history in advance of my visit and provided all the recommended services as soon as I arrived. He was patient and made my visit to the dealership very efficient and pleasant! I highly recommend!
Diane is both attentive and knowledgeable. She is the best in the business.
Fantastic experience yesterday. Thank you so much.
Ken Banks is the best service advisor I have ever worked with. A consummate professional and extremely proactive. Porsche of Fairfield is fortunate to have Ken on their team!
Great sales and service getting me my much anticipated sports car in an expedited fashion(from across the country)...drives like a dream! Thank you Albert and team!
Bought my 2018 BMW 440 fully loaded 6 speed during the mist of covid. Not only did Porsche of Fairfield make the process super smooth, they gave me an amazing deal on my dream car with every package you could want! Well worth the 2.5 hour drive from NJ. I highly recommend this dealership for a friendly, fair car buying experience! Thanks again!When I can afford a Porsche, Ill be back. Just save a manual for me lol
I sent my car to this dealership for a major service. The level of professionalism and courtesy was off the charts. The service manager, James Moreno and the technician, Jim Repasi were extremely helpful and accommodating, explaining in detail everything my car needed. I highly recommend this dealership for service.
A very warm thank you to Leonel, Hector, Tony, and Albert for their excellent attention to detail and welcoming attitude.Typically, I am not one to praise auto dealers but this establishment definitely earned it! Although we spoke briefly, Nick and Malachy were also very pleasant and knowledgeable.Building relationships appears to be very high on their list.
The best service experience I ever had. I’ve been through BMW, Audi and MB services before and they simply don’t compare. I worked with Jason M. and although the problem with my Macan Turbo was difficult to diagnose, Jason kept me informed throughout the entire process. The job was done well and Porsche stood by their CPO warranty. This experience solidified my next purchase in the coming month - I’m getting another Porsche.
Leonel, Tony and the rest of the team at Porsche Fairfield are top notch. This is our second purchase from them and certainly won’t be our last.
Dealing with Nick and Tony was an incredible, seamless experience. They were incredibly helpful in helping me settle into my dream car!!! Just the best.
Coming to Porsche of Fairfield was a breath of fresh air. Treated with respect and consideration made the purchase of a car that I love a pleasure.
I was looking for a Cayenne Turbo for months. Happened to be in the right place at the right time. Al and Tony were great to deal with. Everything went smoothly on the purchase and they got the car ready n half the time to meet my needs. Great price and service! No pressure. I will be back!
Great service, Great environment, looking for a good time look for mark, he know his stuff.
I was shopping for cars in cars.com for almost a month I did some research on many different kind of cars, I had my eyes on an Audi Q7 beautiful car, but lots of Minus so than a friend suggested Lexus RX 350 so I started looking for Lexus RX 350 I found one on a Porche dealer shop in Connecticut at first I couldn’t believe it,but I gave them a call and a salesman Jose answer the phone very nice man I ask him if the car was available he told me yes than I ask him to be honest with me about the fees because I didn’t want any surprises when it was time to pay and he was upfront with me the only fees here are dealer fee of $450 and the taxes for the car so I scheduled an appointment for the next day I didn’t want to take any risk of loosing this great opportunity and the rest is history I bought the car everybody there are so nice people from Jose,Gustavo was very helpful explaining me all the features of the car, Tony and The manager of the dealer Hectortheprotector1 from Connecticut Great team I will give them 5start because they cover everything what makes a FREAT TEAM
Highly recommended. I worked with James Moreno from their service department and my experience was beyond exceptional. He was very professional, provided me updates periodically and my car was delivered right back to me within a short time. Best Porsche service center in CT .
All I have to say is Wow. Mark and Tony where a pleasure to deal with and where both true to there word. This dealer is not a pushy dealer and one of the best experience I have had at a dealer. In simple terms I got the car I wanted and they made the process very simple. Will see them again in the future for another car.
Great sales and delivery experience with Mark — without him I wouldn’t be in the new Taycan 4S that I’m enjoying!
Great experience with the service department. Diane was incredibly communicative and knowledgeable throughout the complex set of repairs, reaching out multiple times over the course of a few days. They also delivered the car to my home. Im really impressed with this dealership--theres another closer to my home but I go out of my way to work with Fairfield. Malachy in sales is also amazing.
I just purchased a CPO Cayenne GTS from Mark and I am very pleased with the entire process. Mark and Tony were very knowledgeable about the vehicle and assisted with having paint correction done on the car. I am looking forward to an enjoyable ownership experience!
Diane in the service department is great! She’s very attentive and listens to my concerns. She made my experience easy and explained the details in what needed fixing.
The best thing about Porsche Fairfield is they are super welcoming, they are always happy to see us, their staff are incredibly friendly. Nick or Mauricio always come right out to see us and have always taken great care of us. We have always wanted cars with specific colors or options and needed immediate delivery, some how they find it! We bought our first Porsche with them and we have bought many since and will continue to.
We worked with Jose last week. The entire staff was very kind to our family as we had a little one with us. The attention to detail was some of the best we ever received. We were able to put our carseat in the new car and test it out as a family. No pressure and very fair and straightforward pricing. Jose and Tony were both fantastic and we couldnt be happier with our purchase!
Fairfield Porsche customer engagement, service and execution is top notch. The team there are the finest at what they do..... They get 10 star rating from me.
This is the second Porsche we bought from Porsche Fairfield. First time was 5 star, and second was as well. Albert was a pleasure to work with. Purchase was quick, and he made everything easy! I could not be satisfied or pleased.
I highly recommend this Porsche dealership! My experience was pleasant from start to finish. Malachy was an excellent and knowledgeable salesman. I went there knowing exactly what I wanted and he made it happen so quickly! He also followed up with me the next day (on his day off) which I thought was very kind. Anyone looking for a car should go see him! Also, thanks to Mauricio, Tony and Hector (received excellent service from all of these staff members as well)
I bought a hard-to-find used car from Leonel in July 2020. Porsche of Fairfield had the best price on this special car and the purchase process was incredibly straight-forward. The transaction was almost entirely completed online and using email/text. Leonel was great and made things easy. On the day I was ready to purchase, I test drove the car and completed the transaction quickly and easily. An overall great experience.
Excellent dealership. Friendly and knowledgeable staff. Fair pricing.
Exceptional customer service!
This was our first purchase with Porsche and the experience was awesome. Mark and Tony were simply wonderful. Thank you :)
The service was amazing, Tony the general manager was so helpful and made the buying process go smoothly.
I recently purchased a used RRS from Fairfield Porsche and had a great experience. Everyone was extremely helpful and made sure any questions I had were answered. Albert was a fantastic liaison to work with and Tony from the finance department was extremely helpful as well.
My experience in recently purchasing a Porsche 718 Cayman was outstanding. The entire Porsche Fairfield dealership staff was engaging and competent, and expressed appreciation for my business. In particular, my sales representative, Jose Diaz, was superb. He was helpful, informative and low pressure. I’m very glad that I chose this dealership for what was to me a very important transaction!
Very courteousAnd understanding
I had the best customer services at Porsche Fairfield. My salesperson, Mark Ward Willis was fantastic to work with. He made my first Porsche expericence a pleasure and I would highly recommend dealership and sales person. Truly the best!
My experience exceeded my expectations. First and foremost big shout out to Jose Diaz!! I purchased out of state from FL, and had my Macan delivered straight to my driveway. Since the first day I was in communication with Jose, he explain everything bout the car, services and set all the expectations. From down payment to financing to delivery. I rarely do reviews, actually this is my first one and Porsche of Fairfield deserves it. They treated me like family and a long time friend. Shout out to Tony too, I will recommend them 100% of the time to my friends and family. I’m already thinking of the next car I’m going to buy and best believe it’s going to be from Porsche of Fairfield. Jose Diaz again thank you so much brother and thank you so much to everyone out there!!
Service department is friendly, responsive and very knowledgeable regarding the quirks of Porsche vehicles. I highly recommend Ken Banks, my Service Advisor. James Moreno, Service Manager, has also been super helpful.
My husband (ClassicRed) recently purchased a 2021 Macan S, and we cant stop raving about Porsche Fairfield being the epitome of a five star service from beginning to end. He initialized contact with GM Mauricio who referred him to Sales Professional Mark Ward-Willis. Mark demonstrated professionalism from the start of the process to finish and he only met Mark on the day which the vehicle was picked up. Coming from Brooklyn, NY it was definitely worth the effort. We highly recommend and thank the staff of Porsche Fairfield for being an exemplary dealership.
Excellent service. James and Diane both are conscious, considerate and always go the extra mile...they never miss the tiniest detail. Facility is clean and comfortable during this Covid era. They get my vote, always a positive experience. A++
Went there with two friends hoping to test drive one of the cars which is a dream car of one of my friends. We waited in the lounge for more than 30 minutes. When nobody attended to us we went around seeing cars but nobody bothered to attend and ask if we needed any help. In this day and age when time is so valuable, we were made to wait for almost an hour and had to leave at the end with nothing but disappointment.
It was a great experience working with them. We were about to purchase our vehicle online with Carvana which was giving us a great deal. they were able to beat their price and We drove our car home the same day. Albert thank you so much for your assistance.
The folks at Porsche Fairfield were helpful, informative and fair. Leonel, my sales associate, did a great job responding to my inquiries and shepherding me through the process.The car itself was well-prepped and brought directly to me in perfect condition.If youre in the market for a Porsche, I wholeheartedly recommend these folks.
Outstanding service. Leonel Rodriguez is a wonderful and respectful client advisor to work with and I would definitely work with him again.
Wonderful customer service, communication, and truly made the experience great!
Great salesman Nick came in on day off spent a lot of time with me. Fair pricing for high end vehicle. Good explanation of the process. Friendly group who clearly live their cars. Amazing service area.
Top Notch Customer Service. My service advisor James couldn’t be nice and more professional. Thank you!
The team at Porsche of Fairfield is always on top of their game. Big thanks to Jimmy for knocking out a 918 PPI for me in short notice. It’s always a pleasure doing business with the Porsche of Fairfield! - Jesse
Excellent experience with the service department! As always! My adviser Diane B. Exceptional as usual, very courteous and helpful every step of the way!!!
I recently purchased a new vehicle from Porsche of Fairfield and had a wonderful experience. I worked directly with Mr. Albert Aliyev in sales and Tony in finance on the purchase process and could not be more pleased with their knowledge, service and professionalism. The product truly speaks for itself, however the entire team at Porsche of Fairfield made my personal experience special. I would certainly return for any of my automotive needs and highly recommend this dealership.
Always friendly dealership, Nick was a great sales representative with tremendous enthusiasm for the brand. Very knowledgeable about models and minor variances that matter. Great experience, thank you!!!
These people deserve 0 stars!! While back I was interested in an older 911 that they had, I worked with a salesperson for five days to make a deal after agreeing on the price while I was trying to arrange transportation to California Mr. Hector Hernandez (arrogant man ) sold the car to someone else for a few hundred dollars more when I questioned him about the situation he hung up the phone on me twice, a few days later I contacted the GM Mr. Mauricio Sanchez he apologized me for the mistreatment and promised me that he would reimburse me what I had paid to get the vehicle inspected to this date Nobody has contacted and Ive not received any $$ . as the saying goes a fish rots from the head down Stay away from these people their words mean NOTHING!!!
Great Experience! Albert did a phenomenal job answering any question I had and honored every single promise he had made me when I brought the car back for some minor touch ups! Highly recommend the dealership for any Porsche fan. Great service.
Had a wonderful experience! Mark and Tony were super helpful and great to work with! Very happy with my purchase !
The best experience I’ve ever had at a car dealership. What a wonderful experience. If you are looking for a Porsche, I highly recommend you go to Porsche of Fairfield and ask for Jose Diaz. The most professional salesperson I have ever dealt with, a true gentleman, someone who loves what he does and makes you appreciate the entire time you spend at the dealer. He understood my needs and exactly what needed to be done. You guys are a GREAT example of what a Porsche dealer should be like. Before I forget, I want to thank Tony and Hector as well. They both were helping me a lot when I was at Porsche of Fairfield, CT. Thank you all again.
Mark is an amazing sales rep and gentlemen. I was shopping around for cars just before the COVID shut down and I had to stop my search. When I was able to look again, Mark was there and able to help me find the perfect car for my needs and budget. Even after the first deal fell through(no fault on the dealership) He was able to get a car shipped in from another dealership within the company. It arrived from Ohio and was ready for me to drive home the morning after I came home from my work trip. Tony was also a pleasure and worked hard to secure financing for me. The final hand over and paperwork signing was a breeze and they even gave me all my documents on a thumb drive! All in all, I highly recommend Porsche Fairfield.
Great experience dealing with Leonel! Ask for him if you’re looking to buy a Porsche! He’s at Porsche of Fairfield, CT.
My experience at Porsche of Fairfield was amazing! Mark was wonderful, helpful and patient. When I came to pick up my new vehicle it was meticulously clean and the energy from the dealership was great! I would recommend this dealership to anyone and everyone! We will visit again when we are ready!Thank you to everyone!Tracey
Car pick up and delivery were on time. Drivers were polite and respectful.Service was done in a timely and professional manner.Car returned looking better than when I sent it (and I keep it in top condition).Diane was very helpful in arranging the service, explaining what had to be done, and accommodating my requests. She is great to work with.
Made service available when my purchasing dealer had a problem and couldnt provide a needed repair. Job completed well.
Porsche of Fairfield is the epitome of five star service from beginning to end. The knowledgeability and professionalism is unmatched . Lionel and Tony were great and made the process quick and easy. I would recommend this dealership to anyone. Thanks for the awesome service.
Enjoyed the entire experience. Thank you Nic taking care of us.