Working with John was an excellent experience. I was in a hurry and needed a car that day. John went above and beyond his normal responsibilities to make sure was on the road that evening with my vehicle. My issue became our issue as I needed to leave with a promise to return and waited for me until late in the evening to finalize my paperwork and I drive home in my new ride! The service was excellent!! A truly awesome car buying experience!

Save yourself the time and go somewhere else. This experience started off fine and Ben was really helpful. 5 months later weve dealt with multiple problems including 2 months where we didnt have our car so they could fix the transmission. The communication is a joke. No one calls to update you on anything. Also their follow through on things is laughable from both the outlet and the service department. They gave me a faulty key from day one with the promises that it would be reprogrammed and good to go. That was 5 months ago. Weve been dealing with their key people and them who rarely ever tell us that they wont be showing up for their appointment. I dont understand how you run a business with the lack of communication and follow-up. I will never buy a Ford vehicle again.

Russel is a great salesman to work with very friendly! I give him 5 stars! They could find a better sales manager though, I wasn’t a fan. The finance guy was nice but they never give the best payment first. Always fight for a better payment and interest rate. If you don’t sit with the finance guy for an hour fighting for a better payment chances are you’re paying too much per month.

Such amazing service! Very friendly, willing to help and accommodate any needs! They were very patient, even with my toddler running around. John especially was a great help! He helped me so much and made sure I was comfortable with what I was buying. Would definitely recommend to anyone!!!

John and Derrick took care of me and made the whole process easy and enjoyable! I highly recommend this dealership, as it has been one of the best experiences I’ve had with buying a car. Thanks guys!!!

At Koons I was able to get the EXACT vehicle I wanted at the price that I needed. Aurora and Hector were very patient during the whole process and the business office staff worked hard to secure the best financing. It was worth the trip and I am SO happy I found my dream car!

My experience was phenomenal, the salesman Luc Ha did a great job in assisting me. He was very professional and attentive to all my needs, he made it feel like a 2nd place home. I’m very happy with his recommendation on my vehicle and I highly recommend that ANY & EVERYONE who visits, asks for this guy 👍🏾

Ben was amazing with the whole process. Very informative and great personality. Love the car buying process. Couldn’t ask for a better personnel to help me find my dream car. I would recommend to all families and friends to come and buy a car. Thanks Ben for everything!

I recently purchased a 2014 Nissan Rogue from Koons Used Car Outlet. Everything was perfect from beginning to end of the transaction. When I called to inquire about the vehicle, John Evans, a salesman, had the vehicle waiting at the front door when I arrived for a test drive. He is professional and outgoing. He led me through the entire process smoothly. I am very happy with my vehicle and the treatment I received from John Evans and his manager, Alex Madueno. I highly recommend Koons Auto Outlet. Be sure to call or stop by and ask for JOHN EVANS.

Derrick and Joe Messina worked magic getting me into the perfect car and giving me a reasonable amount on my trade in.

John Williams helped us out a great deal. We had a fairly specific idea of what we wanted but he also gave us some good insight into some other models that would suit our needs. He called us promptly when cars came in that matched our profile. We felt no pressure as we test drove several models and continued our search. He was very patient and we ended up with the right car for us. Thanks John and Alex (manager) for a great experience.

I was skeptical about buying a car when I first came to lot, but then I ran into Derrick who helped me beyond expectations which is very rare. He made me feel comfortable and completely understood the whole process of buying because this was my first time. I would recommend that everyone goes through Derrick for there cars here, he will above and beyond just to get you in the car best suited for you. Amazing person!!!!!!

I just bought my dream jeep from Koons, and Derrick was the salesman that my husband and I worked with. He was truly amazing, and did whatever he could to ensure that I got what I wanted for my trade, and that I got the jeep I wanted. He was patient and kind, I called and texted him for 3 days leading up to the purchase of my Jeep. He always got back to me in a timely manner, whether it was a call back or a text message. He stayed in constant contact with me. I also want to brag about Yousif, he was our finance guy, and he listened to what we could do, and made it work for our benefit. I did not meet the manager but he worked just as hard for my husband and I, to ensure that we got what we wanted for our trade. I traveled 2 hours to get to them, and I would seriously do it again, they were all amazing. I HIGHLY suggest this dealership to anyone. They really made it a easy transition for my husband and I both. Cheers to my future Jeep adventures!

Good customer service and less pressure sales. They Answer and explain the reasons for me (e.g. why I Ned extended and maintenance warranty and the like). Thank you, John, Tony and Trevor the sales manger.

Huq was incredibly helpful throughout the entire process!! The associate was patient with all of my million questions.

I would like to say thank you to John Williams and the team over at Koons Outlet. The service they provided for me and my family was top notch. I will be recommending you guys to all my friends! Keep up the good work. :)

I had been in the market for 3 weeks trying to find the perfect truck with all the features I desired. I came across the vehicle I wanted with the help Hector (my salesman). He was extremely helpful and professional. My daughter and I test drove the vehicle with him and it was the perfect match. It did not have the sunroof I wanted, but no worries..Alex (the manager) had me covered. I paid an additional fee which was reasonable and in my budget for a sunroof install.Hector was super responsive via text/phone while I got things situated with my bank. Alex answered all the questions I had and was very patient with me. I absolutely recommend Koons on Annandale Rd to anyone in the market for a nice used car.I appreciate their service and the bathroom is always clean and smells amazing if there’s ever a wait.

John Williams was exceptional in trying to find us a car to my liking. I am stubborn and know what I want, but he was tireless in trying to help us out. Although we didnt buy today, we definitely recommend him for all customers due to his approach, demeanor and ability to offer alternatives to the customers search. Kudos for John!!!

The best car buying experience Ive ever had. Right from the beginning with the great sales man (Derrick) and the enthusiastic manager, everything was quick, smooth and understandable. The only negative I could say is that they do not have an onsite financing department. They have to drive you to Koons Ford about 1 mile away to do the financing part. We were able to negotiate and get the car we wanted for the price we wanted and they gave us KBB for our trade-in. I would greatly recommend going here on a day where a bigger dealership would be less busy since they have to take you off site for financing.

This team was awesome! They gave me exceptional customer service and they were able to give me exactly what I needed. My car randomly broke down and we were in need of a new car that was affordable and spacious. Thanks to the team, I was able to get exactly what I wanted. I appreciate all of the help from this crew. I highly recommend.

I had a welcoming and friendly experience when I came to Koons Used Car Outlet. Derrick was amazing, helped me with a car and got me going home quicker than I expected..Thank you!

Ben was great during our car buying experience. He helped us find the right car we were looking for and was helpful in the entire car buying experience (first time buyer). If you’re looking for a used car, Ben would help give you all the information you’re looking for and will find you the right fit. Additionally, he wasn’t pushy and didn’t try to show us cars over our budget which was nice!

Excellent customer service. I had the employee by the name of Benjamin Merida, come out of his way to pick me up in order to test drive (my now first owned car) a 2008 Honda Fit. As a foreign college student in the country, the company made sure to give the best deals which would suit me, as far as advising me on what to get, as well as which deal would not disrupt me financially. Now I happily drive to and from George Mason University on a car that saves me almost $100 on gas budget thanks to the suggestions I got. I couldn’t be more pleased!

I had the privilege of working with Brandon Tyrell at Koons Ford of Falls Church and it was absolutely stellar service. He was very patient in answering all my questions and allowing time for outside discussion. When there were times something didn’t feel right, Brandon went to work seeing how he could make the deal better for me. Last but not least, Brandon made sure to stick around until the very moment I pulled off the lot, which was long after the sale was made and they were closed for the day. If you are looking to get a new or used vehicle, then stop looking and go see Brandon in Falls Church.

This was by far the best experience Ive had purchasing a vehicle. I was in and out within 2hrs between applying and financing. Hector is the man to reach if you need a ride.

This is Jason Rufner. I worked with sales manager John Williams and sales consultant Hector Rodriguez. The reason I bought the car was because of the information they had about it. They answered my questions better than anyone else did. Very pleased with the purchase and I hope to be as pleased with the car itself.

Nived was very professional, well mannered and considerate of my time. He knew I had just gotten off of work so he was trying to get me in and out as soon as possible. He took good care of me and worked out the numbers to my advantage. I thank you for your time and patience and keep up the great work!

The team was really professional. We works with Ben & Alex - they were incredibly busy but ensured they always communicated with us so we weren’t just sitting around not knowing what was happening. We walked away with a great new car and they gave a a good deal on our trade it, we’d definitely recommend.

Hector helped me out a lot and the whole team had great customer service. Great experience overall!

Great service thanksUpdate: the first five stars was for the salesman, but not for the manager as he promised a couple of little things that he did not honor. After two to three days the battery in the car died, charging it didnt work and we had to replace the battery. We called them throughout the day and left messages and had no response. Lets see if this gets their attention.

Absolutely the best car buying experience I have ever had! John was awesome with helping me make my choice in my new Lexus! Everyone was curtious, friendly, and professional. Highly recommend John, Dean and Alex. They worked with me to get the car at the right price. Thank you again!- Christine

I came into Koons looking for my next investment and Derrick was extremely patient and answered every question I had. I left feeling very comfortable and informed about my planning process for my next car. I would highly recommend Koons and Derrick to my colleagues. Thanks a lot!

Purchasing a car here was a great experience, we did everything without even needing to go to the dealership. They had the car delivered to our door within the same day of agreeing to the terms. John Evans, our salesman, was very accommodating and helped us with every question we had even after the deal was done. I very much recommend purchasing your next car here.

I went in to koons just to look around to purchase my first car and got the best customer Service Derrick he help me out from start to finish and made my experience with buying my first car very easy..so if you ever go to this koons ask for Derrick Lash he is the best..

WORST CUSTOMER SERVICE EVER !!! If I could give this place ZERO stars I would.. For the longest I was searching for a nice Lexus and I had came across the perfect one on their website so I decided to go check it out. I was helped out by the sales person named Pouya Fanaeian (worst sales person ever). While taking a look at the car I noticed some scratches all over the vehicle which then I asked Pouya if they were able to take these off or else I would not be interested in buying the car ( scratches were noticeable.) He then told me he could set up an appointment to have them removed because they could come off easily. Since he had said that, we went ahead and started paperwork. When we finalized paperwork, you would think your sales person is supposed to give you the keys to your new car and congratulate you.. But we got NOTHING. He was no where to be found and I understand it was close to their closing time but still... I had to wait until the next day to pick the car up. A few days went by and I had tried to set up the appointment to have the scratches on my car removed but reaching him was impossible. I had to make an appointment at Koons ford service which is technically the same dealer. I went in one day just for them to tell me that they do not do that service there. I wasted my time going in there for nothing. After that, I had to ask the front desk lady to get me in touch with my sales person. In the end, I made an appointment with him and I dropped off my CLEAN car with him to get work done. Then next day I go in to pick it up and I find my car completely covered in dust, rubbing compound all over the car, white paint on my front windshield, and more scratches on my car that were not there before! I told him about my concerns and he replied with Im sorry Im just a sales person not a body man LIKE?? Youre supposed to be the expert here NOT me. Luckily I used to work in a body shop and know how things are supposed to be done correctly. Next day I went back to this shop to talk to the manager. I showed him and told him everything and all he could offer me was a carwash... not even an apology for bad customer service or anything. DO NOT COME HERE! Choose any other dealer just dont come here ! They sell cars that are NOT in perfect condition like their website says. Now Im stuck dealing with these people until I finish paying off this car and spending MORE money fixing the work these people did. Absolutely terrible

Hector R. was professional, kind, and just a joy of a salesman, even helped get us some gas for the road. He worked hard to get me the best deal and the team at Koons Ford got me an amazing rate! Definitely a great buying experience with an incredible selection of cars. Glad I got my car from them!

Khalid they call him DJ he is really good for customers service ans selles he always say the truth and very helpful man i like the way he explained and he take he is time also he very gentleman

I will definitely recommend Derrick for your next car buying experience! Resourceful, and knowledgable on every car I was interested in, he considered everything I wanted in a car, while negotiating a great deal. A quick and easy process Thanks Derrick

The salesman derrick was a good overall salesman. He was a funny guy so it made the experience a lot easier. When I actually am ready to purchase a vehicle I will be asking for him by name.

Derrick Springfield was fantastic to shop with, easy to work with and fun to hang with during the process. Joe in finance was great, usually that is the most contentious part of buying for me and it went smooth. I hate the car buying experience normally, these folks made it painless and really thats fantastic.

Definitely a very good experience I was looking to change my car for a bigger one and I can say that koons was the best decision, Hector Alexis is the best, he knew how to help me and he answered all my questions, he is a very kind person. I definitely recommend you look for this guy .. hey Hector thank you very much for your help

Loved my sales representative Derrick, he went above and beyond with helping me choose the right vehicle, getting service work done, providing with a loaner and consistently checking on my experience with the car. I would definitely refer family and friends here, it was a great customer all around. The finance manager, Tony was also a huge help with helping me find the right finance method. He really took his took his time to explain and explore different financially options. Im very pleased with my overall experience at Koon.

Koons Used Car Outlet in Falls Church set the bar across the board for a perfect customer experience. From the moment I started the car buying process with Ben in Sales, Alex the Manager to when I met Tony the Koons Finance Manager each truly the consummate professional. They are responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. Be sure to ask for Ben, Alex and Tony if you want the best employees at Koons In Falls Church each of these employees made every step seamless and they made the overall car buying process very pleasant. Ben, Alex, and Tony your attention to detail and my satisfaction is unparalleled- going above and beyond in every aspect! Heartfelt thanks and the very best to you all!

Derrick really helped me narrow my decisions and gave me the best options possible. Rare trait for car salesman but i was really impressed with his approach and it was much appreciated

It was a pleasure working with Colin, he was professional and knowledgeable. Also, Shant did a great job with the financing, I appreciate all the information and recommendations.

Mr. Jonathan Evans is hands down one of their best employees. Very knowledgeable, experienced, and honest. Im not a fan of pushing salesmen, did not experience that here. He understood why I was there, what I was looking for, and met those needs 100%. Thanks Jonathan, look to do business with you in the future.V/REctor A Walker II

This store is affiliated with Koons Ford of Falls Church. I dealt directly with Benjamin and Trevor. Both were absolutely outstanding! Trevor’s management skills with price negotiation were top notch! Benjamin was laid back, made the process super easy! When doing financing at Koons Ford, Shant blew me away. He spent time and invested in ME to ensure I received the best rate and perks.With the pros, also come the negatives. Financing should have been completed first. This process took hours until the office closed. You had to drive to another location to even have this completed. I requested the vehicle to be cleaned. This is usually a given. The person cleaning the car was blowing off the pollen with an air compressor. The wash job was horrible and they never filled up the car with gas. It was empty when I pulled off the lot. I had to wait for them to bring it back to the other dealership once the financing was completed- again waiting. Alex, the manager with Koons was not personable. Advised me I needed to call and get my own payoff by writing, had me call to get it on my own, and ended up getting a verbal. Very unprofessional. He was stern and non accommodating. He didn’t explain reasoning well. Disappointed in all with the Koons Outlet except for Benjamin and Trevor. THEY are the example of what true sales should reflect.

I was very pleased to have Mr Louai Alchami as my sales representative. Louai was comfortable to work with in making my purchase at a price I was hoping to pay. Louai followed up on getting my vehicles previous maintenance history before I arrived. He was very patient with me being a senior citizen in explaining each step in the negation process. Since I traveled from a distance of 100 miles from Falls Church. Va to make my purchase. I am returning on Monday via AMTRAK to drive my purchase home. He has promised to send a driver to pick me up in Alexandria when I arrive. Koons has certainly exceeded my expectations in making this journey as easy as possible for me. I have made a new friend in Louai Alchami and feel like a member of the Koons Automotive family.

Alex and Benjamin both are very positive and professional in their approach. It was really very nice to deal with them while selling car to Koons

Came in to look at a car and ended up leaving with it! Hector is the man!!

John was super helpful and patient. He was knowledgeable and got me in and out in just a few hours! I left sooo happy! Go see him!!!!

Aurora was great! She was very knowledgeable and was very good if there was a problem!

Very professional and friendly. They do not pressure you in to a sale and they work at your speed. 100% recommended to whom ever that is in the market for a used car.

Derrick was extremely helpful, he was very knowledgeable in what he was selling. He was not overly pushy either like most salesman which I really liked

Derrick and John did a great job, had a really nice and smooth buying experience!

I would highly recommend this car dealership. Alex and Johnathan really took care of me despite my really tough personal situation. No other car dealership was more understanding and so determined to find the right vehicle for me.They are very fair in pricing and will try there best to work with you by hearing you out, being with you through out the whole process from start to finish and finding the best solutions . I would definitely buy another car from here in a few years again! These guys are the best! Thankyou for makeing my car buying experience a great one !

Great Experience, very professional staff. I highly recommend seeing Derrick in sales if your looking for you next vehicle!

Mohammad Huq was professional, helpful, and great all around. Give that man a raise!

I had a great experience here! John Evans, the salesman and Trevor, the manager,were very transparent, courteous, and informative on the entire process.The finance manager Joe was great and offered many options and was also very nice to me and my family throughout the whole deal.We are very happy with our purchase and very impressed with how accomodating the team was. I will highly recommend them .Thanks guys!

I can honestly say I had a great experience here thanks to John W. Was patient, cared to my needs and made me feel comfortable with the purchase! Thank you!

Straight talk to customer as me and best used car deal value. I highly recommend to Johnaton and thanks to him for helping me out getting my deal done smoothly. Thanks

Benjamin and alex are doing good job helping me as costumer

Alchami was personable, knowledgeable, and went over everything with me in detail. Though the car buying process always takes a while he was entertaining and helped the process be smooth and not seem as long and grueling. The entire team was so helpful and looking to make sure you’re taken care of and leave happy and not like you’ve been ripped off. Felt like I was car shopping with friends!

After visiting this dealership I know why carnava exists. The costumer service is terrible. I guess with 18 years of experience you learn to multi task but learning how to talk to customers was not one of the skills he gained. Please shop online for a car and avoid talking to this people.

I really appreciate Colin at Koon’s Ford Falls Church. Colin helped my wife and I find a reliable truck for our family. Colin was patient and very helpful throughout the entire process. We look forward to buying from Koon’s Falls Church in the future.Rodney & Rashida Johnson

My car buying process was super easy with the help of Benjamin. He Explained all the details and gave me all the information I needed to know. He made sure I was satisfied with my purchase and even took pictures of me with my new car! Awesome Guy!

Customer service was nice and the people are nice to work with. However I’m still waiting for my doorhandle to get fixed.

John Evans was extremely professional and was straight forward the entire time. Very friendly and personable too! We had a great experience

Ken was an awesome salesperson. The overall process was well organized and streamlined. Less than 3 hours from walking in to driving away in my new truck - for all that know how long the vehicle purchase can be, this was a quick process! Would definitely recommend.

It was a very personal experience working with the guys at Koons. Especially Daniel, he was a pleasure just to talk to and he made sure to find us the perfect vehicles for what we needed. They really did go the extra mile for us and I really did appreciate that 👍🏽

Andreii is the funniest finance manager I’ve ever worked with. My friend bought a car here and the team was incredible. Paul Diberardino was extremely friendly, informative, and efficient. Ali was a very reasonable man and helpful to work with. Andreii took the whole experience home. I’ve been in the car buying situation many, many times with friends and family members and these guys are awesome.

Overall experience was great. DJ was the person assisting me in my purchase and he was great to work with.

Incredible service and first class experience by “Big” John Williams.

I sold my car like 3 o more weeks ago, because I saw an add on Facebook that they give you a check right away after you sell your vehicle to them. Still waiting on my check. So disappointed, they promise one thing to be quick just for few days and now is getting longer for a month

Met snd were helped very quickly and professionally. After giving a test drive Alex and Jose answered all and any questions/concerns we might have had. Felt they were genuine in efforts to help us any way they could and honest about ways they could not. Would refer to them definitely.

I was very hesitant on my new purchase but John made sure to ease my fears and assist in finding my vert first car. He made it an easy and stress free process, I couldn’t be more happier with this experience

Recently purchased a car, working with Jose, who was great. I didnt feel pressure and negotiations for price were straightforward. They were also willing to detail a couple of things on the car to get it cleaned up to my expectations, which I appreciated.

Hector was extremely helpful and thoughtful throughout the buying process !

I just wanted to take a minute to rate my recent experience at Koons Used Car Outlet.I would like to give high praise to my salesman, John Evans!!! ⭐️⭐️⭐️⭐️⭐️

Great group of guys, great customer service. Benjamin is very knowledgeable and personable. Hes happy work with you too find the right vehicle for you.

Excellent sales. DJ was quite helpful and a pleasure to work with.

Ken Eggleston was amazing! He knew I had limited time to look at the car that I wanted to test drive and wasted no time when I arrived to see it at the Koons outlet. It was ready to go...no nonsense pushy sales pitch. I knew the suv was what I wanted. Again, no nonsense. Ken facilitated the application online. I got there at 10 am or so. Finished at 1045 with computer paperwork. Agreed price. The only hassle not reflective of Ken at all, was that I had to drive to the Ford main location and continue filling out paperwork. It had to be done on their computer and then again on paper. I was paying cash so no need for financing. This should have been more straightforward. Why do the same forms on computer and on paper? Anyway when all was said and done it was 1130. Then this manager told me I had to take the temporary plates and registration back to the outlet. Ridiculous! So I took these items back to the outlet and Ken said that he would have done that for me. Anyway Ken pulled through for me again! He would have the car cleaned and gassed up for when I came back later to pickIt up the same day. Talk about good old fashioned one of the kind service. That’s Ken-5 stars. 3 stars for the company hassles.

I will post a detailed review of this place after I finish resolving the sunroof issue Ive been dealing with over the last 4 weeks. Issue which started 4 days after I purchased my 2016 Kia Sorento with under 35k miles.Car issues started as mentioned before 4 days after I purchased my car. Sunroof opened and wouldnt close. Took the car back they said it was electrical and sent me to Kia, went to Kia and they said it was poor maintenance nothing electrical send me back to Koons. Koons kept the car gave me a rental and fixed the problem. Then I see a charge on my credit card from Hertz car rental. When I contacted them, they said that Koons never paid them so they used the credit card on file which I used for the deposit to get their money. I contacted Koons, once again back and forth and its been a year. Never got my money back. 6 months after purchasing my car only 48 hours after getting an oil change and everything inspected for my trip out of state. I drive 1200 miles and my engine DIED. Car was stuck in Florida for 6 weeks. Koons kept telling me they would call me back and no one would. I kept calling it was a bit of a back and forth and at the end they said that they had nothing to do with it to contact Kia because it was still under factory warranty. Kia agreed to pay and took care of my rental for 6 weeks (took a while because of the back and forth getting things approved before ordering the engine that went to Florida from California. After 4 weeks my car was ready and I had to find someone to drive it up to VA. 11 months after that I stopped by a deli to pick up a sandwich. When I returned to my car, it wouldnt turn on. I called roadside assistance and they confirmed my fear that it wasnt the battery. Car got towed again to a Kia dealership and this time it was the starter. So one week with a rental but Kia took care of it. I honestly regret getting the car from Koons.

Brian was extremely helpful and made wife feel at ease with the whole car buying experience. I would definitely visit her again to purchase my next vehicle

I had a very good experience buying my work van from Koons. I arrived 30 minutes before they close, but Benjamin was willing to help me finding the best van with no rush.

I had a wonderful experience from my phone call will Alex which lead to Benjamin my sales representative whom spent time to make sure I was informed about my purchase. Other members of the team Trevor, Hector and Jose made It a full experience of value added. Thank you very much!!!

Great experience with Nived and the finance manager. From the beginning all the way to the end, it was a pleasant experience. Would recommend this dealership for a no pressure, relaxing environment.

I had a great experience at Koons. Pouya showed me several trucks and made the trade-in process simple to understand and complete.

Brian was extremely helpful throughout the whole process. Traded in my truck and the transition was seamless. Would highly recommend.

John was great. We highly recommend Koons Outlet.

Purchased a 2018 Durango from Ben!!! I have purchased many new and used vehicles in my life and I have never had such an enjoyable experience! Ben’s customer service willingness to get the deal done is what made me drive over 3 hours to work with him! I WILL BE BACK!!!!

Nothing but friendly service, and smooth going. One of the best experiences I ever had with a car dealership. Will look for a car again in the future.

Benjamin and the sales team was very professional and really helpful. The whole process was expedited and smooth. I didnt get any of the run around and was on my way with my new truck.

Very polite and accommodating. Went above and beyond to get the sale. I have used the service department before and now the sales department. Both have been honest, polite and professional.

Ken was very helpful and patient with the process throughout. Good customer service!

He is friendly and helpful . He is easy to work with and have a lot of patience. Highly recommended working with him.

Typical car dealership. Took 3 hours to buy the car after I decided which one I wanted. Most of that time was waiting doing nothing.

Benjamin did a great job and got us into a vehicle that me and my family love! He made the process easy and convenient ask for him!!!!! He’s the man!!! 😊

Recently traded in and purchased a car through Koons Outlet. Benjamin was our main POC through the entire process and helped to make the overall experience smooth & simple. Got a fair deal on both the trade in & car purchase.

We had a very positive experience. Great team! Justin, Hank, Joe and our salesman DJ took great care of us. We would gladly go back and shop again. The detailing team did an excellent job getting our new ride ready. Would highly recommend this dealership.