When my battery unexpected died, I came to autozone and they were quick in helping me locate a new battery and willing to change it for me in the parking lot. Even better was the employee went above and beyond by explaining what he was doing and giving me more insight to how my car works. I was very impressed by the professionalisms and knowledge of the employees at this location. Excellent customer service.
I do not know if this is a new location but hey guys they got the best employees in the whole VA. I dealt with all of them they’re all awesome specially Carlos idk if he is a manger but he has the experience I needed to fix my Mazda 6 2009 plus he seems to be a good guy god plus him. Always come here for auto parts they got you! Peace.
Best Autozone Great Customer service Oscar Helped me out and did a great Job
They provide really fast service. I was having problems with a dead battery and they first helped out getting some cables to jump me. Brought my car back to get the battery checked just to make sure that was the problem. They check the battery, replace it and answered my questions in regards to the battery options. With all that said I was on my way in no more than 10-12 minutes. Definitely be the first place I come to for any quick service needs.
I had an old battery needing replaced. Jared helped me out and was the epitome of service -- just so friendly and eager to help. 5 stars all the way.
Not a good customer service. This place does not want any return
Just a thought ☝️NOT a sermón if some of the customers are so delighted. With the service . They get in some of the locations and an employee goes a mile out his way to help you out . Be great full and common give the guy TIP 💰☝️enough to buy coffee a least from Starbucks 🤪
Ask for Dave he is awesome. Kind and funny. He made the whole experience easy. Thank you Dave I wish you well.
Great deal. To buy for my oil and filter change for my car.
They seemed to be very knowledgeable about their products, helped me a lot.
A well run store, ill go here again
Oscar was very helpful with helping me find the right parts and installing them. Very quick customer service as well.
Easy. With great assistance
I brought in three light bulbs that had burnt out in different places on my vehicle. The employee was able to take one look at all of them and knew exactly what replacements I needed and his colleague went to gather all replacement bulbs before I could even ask what aisle can I find the replacements. Best customer service without a doubt!
I went in today for a new battery and Mr. Carlos helped me from finding the one I needed to installing it for me! He really went above and beyond and it made my experience amazing. Thank you for your help Mr. Carlos!!
Good store and employees but.. a landfill is arguably cleaner than thier parking lot
I came here because of some issues with my car and Souley was extremely kind in helping me to figure out everything that needed to be taken care of with my car. I have found my go to spot for my car and I highly recommend everyone come and visit this spot. Thank you Souley!
The staff here was friendly and helpful. I had to replace my wipers and they helped me find the right ones and then replaced it for me when the one I bought was missing a piece. They were running a bit low on the pieces I needed but they walked me through all the alternatives that I could use
Helpful staff and knowledgeable of what they have to offer. Younger employee, (I believe his name is Oscar?) was quick to help and even remembered having to help me do a belt exchange the previous trip.
Ver Very good
Staff is very helpful
Quick & Easy. V Friendly. Much appreciated Ryan!
Excellent service as purchased a wiper blade that did not work. This customer oriented staff member helped me find the right blade and then installed it for me. Ill be back!
In and out quickly
Great service.
I had a bad battery near closing, and Carlos took the time and effort to replace the battery by flashlight. So kind and knowledgeable! Im very thankful for having stopped at this autozone for help.
Recently my car stop in the middle of busy route 50, police came to help move my car, while my husband ran to get a new battery. He met the manager (Jim) who offers to help us install the battery, even when we were a little far from the store. We got the best costumers service at this location, when we need it the most!
Just asked them to test the charge on my truck battery. I already suspected it was bad as it wasnt holding a charge. Asked the guy if bought the battery if they would help me install it as I dont have my tools. He said and i quote not today but if you come back tomorrow. Its a little cold out. And literally walked away from me back into the store. What a lazy POS. I didnt even need your help, just to borrow your tools. Guess Ill go buy a $250 battery from someone else.
Hands down BEST CUSTOMER SERVICE!!!!!!!! I had bought a battery from a different Autozone location the night before. I was unable to attach properly due to a broke hand. I went to this location for help, and wit a smile they were happy to help!! Even when I didnt buy the part from them. No need to ever go anywhere else again!!! THANK YOU
Good inventory
I enjoy coming here because some people are very helpful, like Mary and Joe. they stood out to me because they are very nice and just super helpful and its just great to have a Autozone closer to my own house instead of having to drive further out.
Their service is awesome, I dont have the guy name but is just awesome, always so welcoming place. Everything for standard maintenance.
This AutoZone is fantastic with great customer service and inventory.
Trash. Couldn’t get help replacing a battery. Saw a bunch of folks getting help. Did it myself. Will not be coming back here.
Had everything i needed for the truck
The store manager at this location, Kenny, has answered many questions and solve problems on issues that are too minor to bother with going to Mercedes of Arlington.
Great Service,Lil Pricey
Go in and ask your questions. Thats how you get answers for fixing you vehicle. I asked whats the difference for jumper cables and their cable gauge number? Some cables had 4 gauge and others had 8 or 10 gauge. I asked and the store manager told me that lower gauge jumper cables are actually better because they hold and pass the electric current better. Im glad I asked, cause thats something i didnt know.
The guy who helped me was great! Very nice guy.
I didnt find what I was looking for, but is good 👌
Meh.
Gets the job done.
Great staff and very helpful.
They had the air filter I needed. It was a rather quick in and out.
Staff is knowledgeable and very helpful.
Fine!
They really assist you here.
Helpful staff and good selection
Excellent service.
Very helpful staff.
The truth is they have a bad temper employee who cant serve customers, if I get there its to buy but I wont come back
Very helpful and friendly.
Great parts
Good service, helpful staff
Helpful staff!
Has everything you need for your automobile
Good help
Very professional.
Excellent atention
Excellent 👌
It was good I liked how they treated me well, kind thanks
The service is very good I really like going
Very good I am a customer who often followed this place and they help you with what you need, they dont put but they are friendly
Very bad attention I went to buy engine oil for my car instead of helping them send you to look for the engine filter and they waiting on computer
A little slow service
Very cordial service, They give several options and places where to find the parts
Very good store thank you
Excellent atention
In most states, Otto Zone is present and I cannot stop entering and strolling around it is my store
Very good attention