user
Matt’s Automotive & Collision Center
6108 53rd Ave S, Fargo, ND 58104, United States
Appearance
Matt’s Automotive & Collision Center
Comments
Gl
Review №1

My car was weatherized and engine heater block was placed perfectly. Outstanding staff: their service was prompt, extremely accommodating and professional( courteous).They do great work. They are genuine ( honest) as well as very qualified staff who explained every aspect in terms of work that was required on the vehicle. Im very pleased with this business and I feel that I generally have a good sense, perception, of people who are honest. I will return to them in the future

Jo
Review №2

I couldnt ask for a better automotive repair shop and my experience was absolutely wonderful. Right away, they were more than willing to let me drop my vehicle off early and even started diagnosing problems before my scheduled appointment. When the causes were determined, they provided explanation and photos to review and explained all the details over the phone. In the end the vehicle needed more repairs than what it was worth, and they were more than willing to give me time to decide what I wanted to do next and even suggested all my options as I had no idea what to do with a car that needs to be salvaged. I guarantee that I will go to Matts for future service. I also want to highlight Charlie who was always updating me on the status of my vehicle and willing to answer any questions. I couldnt be more thankful for his kindness and amazing customer service. I had such a great experience at Matts Automotive and would highly recommend them to anyone for car repairs and general maintenance.

Tr
Review №3

First time customer turned lifetime customer! Fabulous communication and professional service. You’ll feel good about trusting your baby with Matt’s. Special shout-out to Charlie, so thankful for all his help and understanding getting my car back in shape. THANK YOU!

Ro
Review №4

I love bringing my car to Matt’s. The staff knows me by my name and keeps me fully in the loop with whatever they are working on with my car. I appreciate that they send their suggested items to do on the car in a list I can review on my own and accept or decline—much less stressful than having to decide in the moment. They also take pictures of their whole process so you can see what they are telling you.I also appreciate the things they do for our community. The combination of their service and their mission makes me a repeat customer.

Gr
Review №5

I am from out of state and used a Land Rover mechanic finder, I found Matts Automotive & Collision Center in Fargo ND. I was not sure, but needed my 2009 Range Rover checked out. I arrived and found the shop staff to be very friendly and professional, I explained my issue and they have a RR guy on staff!! I felt better, I would definitely recommend this shop to fellow RR owners!! My RR is running great and will definitelycome back when I return to COLD ND!!!

Ki
Review №6

Justin is always great at communicating needed repairs and checking in at all points along the way. I appreciated him also calling prior to my appointment to double check the needed work on my vehicle.Todays repair (power steering fluid flush and transmission fluid exchange) was done by Daren - my car hasnt sounded so happy in a long time.This is my second time using them for repairs, definitely would recommend to friends.

Ho
Review №7

I dont know why you would bring your vehicle anywhere else. The friendliness and professionalism is something I would expect at a 5 star resort, not an automotive repair shop. Matt and his team communicated all aspects of my repair and there were no surprises. I would like to officially refer Matts Auto to everyone in the United States. When they go global, I will start referring internationally. Thank you for your impeccable service. I hope I dont have to return soon, but anyone thats needs repairs or service should book now!!

Li
Review №8

Have used Matt’s off of 52nd Ave 3 different times and will definitely use them again in the future for any type of auto services offered when needed. Justin has been extremely knowledgeable and helpful. They are fair and I feel I can trust their opinion and the quotes they have given me. (Unlike a lot of auto body shops they will rip you off in a second and rob you blind if you let them). Matt’s is the complete opposite and employees are passionate about fixing cars, all very friendly and professional! Thanks guys :)

Ap
Review №9

My husband and I were referred to Matts when our car was backed into and needed to get repaired. They did a wonderful job of getting the quote for us, connecting with the insurance company, and then getting it all fixed back up in a very timely manner. Their customer service was very helpful, as this situation was new to us and we werent exactly sure what to expect. They helped us through the whole process and when we got our car back, it looked even better than it did when we brought it in, as they had vacuumed and dusted the inside of the vehicle and washed the outside and all the windows (all of which hadnt been done for a while 😬). Was not expecting that, but it was a nice surprise! We were very pleased with our service with them and will definitely be looking for more ways to do business with them in the future.

Kr
Review №10

As a former mechanic, I have high standards for auto repair. Matts always impresses me with their knowledge and quality of service. I recently made the mistake of taking my vehicle elsewhere because matts couldnt get me in on short notice before a trip, and it almost cost me and my family our lives. Took it straight to matts and they fixed it right, the first time. Like they have every time before.

Am
Review №11

Justin and the team at Matt’s were wonderful to work with. I had a mechanical malfunction and they were quick to diagnose and gave me new/used options for parts. It was a lifesaver to have the option of using one of their loaner vehicles while mine was being repaired. ⭐️⭐️⭐️⭐️⭐️

Mi
Review №12

Justin and the rest of the staff were amazing! Great experience. Highly recommend!

Ca
Review №13

Great service and great work!

Jo
Review №14

I went in to have a vehicle inspection. I was at a different service place the day before and wanted to get a second opinion and an estimate. Matts didnt come up with near as many issues as the other place did. The other place was looking to cash in...Matts was very honest. I am definitely going back to Matts.Thank you for earning my trust.

La
Review №15

Justin always takes great care of me and theyre always sensitive to my budget & are apt to look for ways to accommodate that. Service is great and their friendliness is authentic which I can really appreciate.Thank you, Matts!

Hu
Review №16

Quick and Easy. Thank you for fixing my window shaft before I needed my car again :)

Mi
Review №17

SO BOMB. I’m really wary of anything car related because I’m not well versed in cars myself. Justin at Matt’s did an amazing job of explaining which parts were needed and why. Nothing less, nothing more. They even had a courtesy rental vehicle while my car was in the shop. Highly recommended!

Ke
Review №18

I commute to Fargo every week for work and was having some tire issues - messaged Justin and he got me a quote promptly and got my vehicle in and taken care of quickly. Also noticed an oil leak and Justin and his staff made sure to address my concerns.

Em
Review №19

Always so friendly and helpful. Moved to the area and needed a new mechanic to trust, and these guys are it! They have my business and would recommend them to anyone.

Ja
Review №20

I only needed a small service from Matts, but they delivered in a big way. They communicated well and did a thorough and complete job, but didnt stop there. They really went above and beyond. I didnt realize until several days after picking my vehicle up that they had placed a new Matts automotive plush toy in the child carrier in the back seat for my child to play with. What an unexpected and pleasant surprise! Little details like that really clue you in that this place is a cut above the rest and that they enjoy what they do.

La
Review №21

I had some minor work done and two new tires placed, thought the place was fair initially. 3 months after having the tires placed I got a nail in it. I went back to see if they could repair it. I got told it would be like putting a bandage on a knuckle, we can not fix it, to much liability. they tried very hard to sell me another new tire. I new this could not be right the nail was in the treads not the side wall. I went to a tire repair place off University called Dokota tire and they patched in 20 mins for about 25$. They said it was no problem to repair, the other place just wanted to sell another tire and laughed at the liability lie. I would NOT go back to Matts auto, if they are going to lie to my face over a tire repair who knows what else they would lie about. Obviously this places lies over honest and quality service. Do not give any service!

Ma
Review №22

So very grateful for the men and women at Matt’s Collision. Not only did they squeeze in my emergency brake repair, but they did it so fast and were so upfront and kind about the whole matter. Thank you!!

Jo
Review №23

Awesome service. Accommodated my timing needs.

Ma
Review №24

Had to get my tire fixed, the guy (I can’t remember your name I’m so sorry) got me in and fixed it quick and was very pleasant to work with.

Jo
Review №25

I appreciate that they call or email you. Its nice to know that its not just an automated email or phone call.Great service and they respond very promptly.

Di
Review №26

Customers service is good and Justin is very friendly. As for the service of my problem i am not happy at all. If i can give them a negative review i will. My car had an power steering hose leak and took it in to replace the hose and there was no other problems. When I went to get my car a week later as soon as I got in the vehicle the steering made a whining noise, I got Justin and he said that it is a Ford problem after the hose replacement. He offered to bleed the system and see if that is the issue. I got a call from Justin and apparently the steering rack is leaking and is causing the whining noise. The car didnt make any noise when the hose was leaking, funny how it started after they fixed the hose. There prices on their service is very very expensive!!!!!!!! Do your homework before!!!! The hose replacement was $700+ and now they want $ 1800 for the rack replacement. I called the Ford dealership and they just gave me a written quote for the rack replacement of $1100. Wow that is quite a bit less, and that is the dealership!!!! I can go on and on about the huge price difference between parts and labor after I started to do some homework. I guess they took me for a ride, my mistake for now doing my homework before hand.

La
Review №27

My CR-V needed some large repairs and due to COVID-19, shipping parts took a little longer than anticipated. Matt’s let me keep their loaner car for an entire week so would be able to get to work. That was a huge stress relief! Justin was always available to answer any question I had. I’m happy I made the switch to Matt’s over a year ago.

Vi
Review №28

Wonderful people to deal with! I wouldnt go elsewhere after experiencing a no hassle repair and the loaner car was a plus!!

Ly
Review №29

Justin was great at keeping me informed of the progress along the way and i feel confident that a very thorough review and updating systems was done. I appreciate the time and effort they put into my vehicle.

Ka
Review №30

Very congenial staff. Kept me informed throughout the entire process. Excellent work. I will definitely use them again!!

Mi
Review №31

They work with any situation comes up for you as a customer. If they have to keep your vehicle a bit longer than expected they have a loaner of their own to lend you, free of charge. They are honest, and upfront with you. Awesome team to work with.

Te
Review №32

Justin and Daren took good care of me and my vehicle

Ca
Review №33

I had them diagnose the transmission issue for my Ford Explorer.

Al
Review №34

This is the only place I will bring my vehicle. So many times I bring it other places and I feel pressured into repairs I dond need or want. Matts Automotive is honest, upfront and even take pictures as they work so they show you their work and your car. Hands down the best place. Stop looking for an auto shop and contact them today!

Mi
Review №35

This is the second repair I have had done at Matt’s in the last 6 months. To be honest, the only reason I came back was because of the phenomenal service I received from Justin Hutchens last time. All repair shops can do the same work for the most part, so i always look for the people, and Justin is one of a kind. As long as he is working for Matt’s, I will be a returning client, and referring people to Matt’s. Thanks Justin!

Je
Review №36

Justin and the team did an excellent job with my vehicle. The team was friendly and communicated every step of the way. I am very satisfied with the repairs to my vehicle. I will be back in the future.

fo
Review №37

Car has always came back fixed correctly

Re
Review №38

Justin and team @52nd location are outstanding! On the ball, thorough and efficient. Great service!

Ja
Review №39

We were very pleased with the service we received for my father’s car. We will be bringing in my mother’s car next.

Je
Review №40

Great crew, excellent customer service. A guy like me needs a mechanic to be upfront and honest. This team has always done so with me. I’m incredibly lucky to have them work on my vehicles. Top notch.

Tr
Review №41

Great service always returned my call as soon as they could if they were busy. I would definitely recommend them and go back.

Br
Review №42

$1,590.03 just fix the in cabin heater knob on my 03 Buick Rendezvous. Then I was quoted $775.00 for the repair of my tie rod ends and stabilizer bar. Found out those parts cost around 40 a piece. The rest must be labor....I found someplace else that will do it for $200.00. Do your research and look around before bringing your car here for repairs......Never again.....

Be
Review №43

Exactly what I want in a mechanic. They didnt try to sell me on a bunch of things my car didnt need and tried to make me feel in charge, despite feeling fairly helpless when it comes to vehicle repairs. Very friendly staff and great advice for getting to repairs in a timely manner. The checks they run will help keep your car running well and are well within reason for mechanic costs. I will be finishing my car work through them due to the excellent customer service they provide.

K
Review №44

Called all 3 matts in town. Not one can pick up a phone. I left messages, and in 1 week no return calls.

Ji
Review №45

Very dissapointed. Do not recommend. Zero stars...if I could

De
Review №46

Very satisfied with any work done there! Matt has a great crew in every location! We are thankful.

Ne
Review №47

These guys are fantastic. They gave me an estimate over the phone, and after the work was done, thats what I was charged. They also gave me a list of things that I should consider repairing, a detailed explanation why, and the prices for those services. If things stay the way they are, theyll have a lifelong customer.

Dy
Review №48

I have a Silver 2015 Chrysler 300 that got T-Boned while in Minneapolis for a concert. The vehicle was drivable yet the damage really messed up how the car rode, not to mention how visually unappealing it was. Justin at the Collision center showed a great deal of hospitality and helped me understand how extensive the damage was and what it would take to get it fixed. And Due to how bad it was it took about 2 months to get fixed. Throughout those two months Justin consistently called to update me let me know it’s going smoothly. I just got the car back today and I couldn’t help but smile when I saw it after it was done. I really appreciate how professionally they handled the situation and how well done the sheet metal and paint was brought back to its original state.Thank y’all so much for all the hard work you guys put in!

Ta
Review №49

Had a new bumper put on last year and it rusted. It was under warranty and they gladly took care of it. Thanks 😊

Ro
Review №50

Jess and her team at South Moorhead take excellent care of me and my vehicles.

Du
Review №51

Great service! Great first experience. Even was able to loan me a vehicle while mine was in the shop.

Ji
Review №52

Very quick to help.

Th
Review №53

Great communication. Fast response to enquiries and very personal. Ill be coming back.

Dr
Review №54

Excellent customer service, efficient and reliable.

De
Review №55

Great place very friendly and very Knowledgeable

Ch
Review №56

They are knowledgeable and qualified friendly and efficient

Al
Review №57

I swear, my car looked better coming out than it did before it needed work!

Er
Review №58

Great customer service and my new windshield looks awesome! Strongly recommend!

Da
Review №59

These guys are the best, professional and wont cut corners. Im a customer for life.

DU
Review №60

Great customer service, Justin Hutchins is great for the company! Thank you and will return, hopefully thats not necessary ha. Will definitely recommend to friends and family!

Ma
Review №61

Amazing, friendly service with Justin! I was in and out in the time they estimated. I will definitely be back

Va
Review №62

The entire crew at Matts takes such good care of their customers. They dont overcharge or over inflate the work, and they never fix anything more than what youve asked without express permission from you. Honestly, Matts is the only place I trust.

Da
Review №63

Helped us last second with our van and had coffee and wifi for us to wait and relax! Very kind, and good service.Sorry, have to edit my review. Although these guys were quick and very kind our problem was not solved and the current battery keeps dying and now we need to bring it to another shop on our trip.

Tr
Review №64

They worked diligently with insurance to ensure the best for my vehicle. Worked in a timely manner and didn’t take advantage of me. Always polite and friendly to work with!

Ry
Review №65

Justin was very helpful and engaging! I would highly recommend Matts for all your vehicle needs!

Sc
Review №66

Matts Automotive and collision provided me with the utmost professional services all while giving me a real personal treatment. They even had crayons for my 2 year old daughter to play with while we waited. I had a loaner vehicle provided while they fixed mine and my car was ready when they said it would be at the price they had quoted. I would recommend them highly to anyone needing automotive repair.

Be
Review №67

Matts automotive is the only place I go for my car needs. They are honest and great to work with. I appreciated the thorough going over of a used car I was interested in and it helped me make the decision of a purchase!

Em
Review №68

Justin was great to work with! He went above and beyond by staying late and by taking the time to make sure I understood the repairs that were made.

co
Review №69

I had a wonderful experience at Matt’s Automotive and Collision! Travis was very friendly and kept be updated on the entire process from estimate to repair of my damaged car. Travis let me use a car for free while my car was in for repairs! I even had my oil changed there too.the repair job was perfect. I definitely will be back!!! Corinn

Jo
Review №70

Was quoted over 2000 dollars for a set of services that needed to be done our Infiniti QX80 when we visited a dealer in Denver on a trip. Matt’s completed the same services using OEM fluids for less than half of the cost. Justin was knowledgeable and was very accommodating to our travel schedule to get this done while we were in town! Thank you!

Je
Review №71

I loved the customer service and flexibility. I have the confidence of never being stranded or stuck with a broke down car Prem I know Matt’s Automotive will always be there if I am stuck roadside.

Kr
Review №72

Very honest and upfront high integrity operation. Quality of work was top shelf.

tr
Review №73

Always have great service and very professional

Pr
Review №74

Very professional, easy to work with and kept me informed through every step of the repair process.

An
Review №75

Always a great experience, friendly, knowledgeable staff that takes the time to ensure you understand the work required and being done. Very welcoming atmosphere!

Jo
Review №76

Great guys over at the South Fargo collision center!

ab
Review №77

Good place to fix your car 👍 friendly and very kind staff

Ky
Review №78

Had gone to a few other mechanic shops in Fargo, which they did not impress me. After getting into an accident, I did some research, found Matts, and was impressed by the reviews. From the moment we walked in Travis, the employee at the desk, welcomed us and was super friendly with us. He was honest with us, informed us with every step of the process. Since that experience, we have brought in all of our vehicle work there. Our vehicle was in the shop when the Moorhead shop collapsed Matt, the owner, called us personally to let us know where our vehicle was at in the repair process. If you are looking for a great mechanic place look no further then Matts auotmotive. I personally take our vehicles to 53rd Ave S (collision center) site because of Travis and how he treated us everytime we have had car issues.

Ha
Review №79

Had pinhole leak on my tire and they were able to repair it within 30 minutes.

ap
Review №80

Fantastic and friendly service! Response time and communication was quick and thorough!

Ev
Review №81

Very friendly. Gotten in right away. They explained everything to me along with pictures.

Ke
Review №82

Great group of folks, very helpful, quick turnaround, I will use this group for all my vehicle needs

Pa
Review №83

Able to fit all the work in a short window of time

An
Review №84

Very friendly and Great service at the South Fargo shop.

Co
Review №85

Easy to work with and their communication was fantastic!

Jo
Review №86

Good work done within a reasonable time frame.

Lu
Review №87

Great work and service done in a timely matter

Ke
Review №88

Great experience!

Me
Review №89

Love it!

Information
29 Photos
89 Comments
4.8 Rating
  • Address:6108 53rd Ave S, Fargo, ND 58104, United States
  • Site:https://mattsautoservicecenter.com/?utm_source=GMB&utm_medium=Collision&utm_campaign=Website
  • Phone:+1 701-356-2988
Categories
  • Auto body shop
  • Auto repair shop
  • Auto glass shop
  • Auto painting
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Similar organizations