Great selection! Friendly and helpful staff
I have buying with BCS for a long time now and I will continue to do so. My Designer Emmanuel is by far the best salesperson I have worked with. His patience and knowledge is above and beyond. I highly recommend anyone to go visit their beautiful showroom and work with Emmanuel.
I cant speak highly enough about Best Cheer Stone and their staff. I was in a tough spot needing a single drawer face and the warehouse team got me exactly what I need on extremely short notice. Ive put these cabinets in many homes around DFW and my clients love them, especially the soft close feature. Emmanuel is my go to guy for every need my clients have, big or small. Emmanuel is a consummate professional and always makes time to help me take care of my clients. I would give more then 5 stars if I could!
Great people and products! Emmanuel has got to be the best kitchen designer I have ever worked with. Im a contractor and have been using them for my cabinets and countertops for 6 years now. Nothing but happy customers.
Had a great experience with Jessica. Was very friendly and knowledgeable on everything I had questions about. Great customer service from an amazing associate.
Would not recommend this company. They buy their 2cm and 3cm quartz from different vendors and they do not match. This means your quartz backsplash will not matchthe countertops and then to make matters worse, no one informs you of this.Completely unacceptable and bad business practice.
Wrong panel was ordered by sales rep. When try to swap out for the correct panel, they claimed that we damaged the first panel so that was not possible. Poor customer service
I have been in business with this company for over two yearsI have watchedMany of thesePeople Excel from the shipping to the main officeThey have always been PleasantAnd very helpful
Emmanuel helped us go through hundreds of different designs and walked us through countertops backsplash and counters ! Excellent customer service, he went above and beyond for us !
Someone used my account and my tax ID without my consent . i emailed the owner and the manager regarding this issue and no body got back with me .
Their quartz products(poor quality) are outsourced from India and Thailand which produce lousy quartz compared to Triton(high quality)or Everest Stone.. If you want quartz countertops that stain then buy from BCS.
Pedro was an excellent employee.He explains granite and quartz very well and levels.
Dealing with this organization was the single worst mistake I made with my remodel project. They dropped the ball multiple times I recommend strongly enough to go somewhere else. The first time was when I simply needed some counter top samples. I even called ahead to request them. When I showed up, the employees at the front were making small talk. Rather than promptly greeting me they ignored my presence until after they wrapped up their discussion of what they’d done over the previous weekend. With that complete, one young woman went into the back to get my samples. After a few minutes, she returned to tell me I could only have 3 of the 4 samples I requested. There was no reason for it besides simply not allowing it. I even asked if they would prefer I took my business elsewhere, when no answer came I walked out without any samples and did get my countertops elsewhere.My biggest mistake was allowing my contractor to talk me into still using them for the cabinets. The designer Emanuel messed up the design time after time after time. Every time I caught a mistake, the correction would take almost a week. He couldn’t get it right even despite being given diagrams and 3D pics from a previous design as a starting point. Despite all the corrections, I still missed the incredibly asinine mistake of not putting in ceiling height cabinets. I frankly missed it because it never occurred to me a designer could possibly make that bad a mistake. He even put the correct ceiling high cabinets in the bathroom despite putting the wrong ones in the kitchen.This has put us back well over a month and messed up a number of other parts of the project. I like the Koville Cabinets themselves but stay away from this organization.
Great prices and really good quality stone and cabinets! Everyone there is always ready to help and very knowledgeable on the material.Ask for Yennifer she’s the best!!
I was in a hurry to get a slab of granite to finish a job for a client, and Leo was very helpful and professional, and I really didn’t have to explain much for him to know exactly what I was looking for
Good place to shop countertop materials
Cabinets are fine, but my experience in the showroom with Courtney was abysmal. She acted tired and uninterested in my business for majority of our meeting. I showed her a mock-up drawing I did of what I wanted my kitchen to look like and she sneered. During the consultation, she told me that all farmhouse sinks are the same size and now we are on our second farmhouse sink to try and fit their farmhouse cabinet. Maybe she was having a bad day, but bad advice on top of that and Im out.
Great customer service, great stone selection. Jaimie goes above and beyond to meet our needs!
This place is a scam. I bought over 50 pieces from them. All the boxes that were opened to assemble had things wrong with them (I.e. missing hinges, holes were no drill for shelves, holes for screw were not lined up, flimsy shaky product and chipped paint.) when I tried to return the product the company charge a 25% restocking fee for their garbage, pressed wood items that they sold. What they show you in the show room is not what you get in the box. I would not recommend this place to my enemy.
This place sells a really cheap product that is not worthy of the money they want for it. As a home builder I would never use nor recommend this place.
I just bought a marvelous granite slab at a great price ! Thanks to the great customer service that yennifer gave me! I highly recommend you go up there and ask for yennifer for she can give you the best price possible!
Ive been in the stone business for 15 years. BCS, has the best products at the best price and their service is the best in the business.
I would give this place a zero if I could. Their product is not worth the money they want.
Great place to buy cabinets for your remodelIf you know exactly what you want.
Really good service especially for Yeniffer Martinez!!
This place is so disappointing and their product when you buy it and take it home and has a million issues with it.
Very nice facility. Beautiful product
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Doris was very nice and the selection was great!
Garbage product and terrible service.
Best price and Best Quality
Karl is the best sales person
Perfect experience 😁
Love it