This is going to be a long review but its an honest one. I would definitely recommend that you purchase the insurance for your furniture. Here is why. I bought a recliner sofa and love seat from this store. A month later one of the seats on the sofa had stitching that was coming undone. I called and I spoke with Melony She asked me if I could send her pictures of what I was talking about. She called me back and said she would have to show the manager and get back to me. Now, I don’t know about other people but when I speak to say a customer service line or in this case a store associate I take their name and I write down all that was said in the conversation/ phone call. That way I can follow up and have notes because later I will forget. Any ways, she calls me back two weeks later and said that her manager agreed to completely exchange the sofa for a brand new one. Not for free though. This is where I am glad I made the choice and paid for the insurance. The insurance covers a lot of things and because I had just recently purchased it, I would be getting a new one. She said the manufacturer did not have any available at that time and it was looking like mid August. I said okay. I will wait because they agreed to come drop off the new sofa and take the sofa I already had back with the movers. I did not have to lift a finger. It would all be taken care of. Come to say that mid August Melony called me and informed me that the sofa was available for delivery right away, The movers came and dropped off and took the other one just like she said they would. I am so happy and overall impressed with this store. I do not regret making my purchase here and I do recommend it to my friends and family who are looking for furniture.

Rudy and Chris got the job done and they were timely and nice to my son who loves handy work! I now have a beautiful blue sofa!

I’ve recently moved to Texas and have been trying to find some affordable nice furniture. I found this company on offer up (I always shop on there) and contacted Michael. He was very helpful and communicated with me well. I needed my furniture delivered ASAP and after going in and looking around I left with the perfect set for my son and myself. The price was a bit more than was advertised but after I mentioned that they gave me no problem adjusting the price. I received a couple discounts which helped me tremendously. They were able to get my furniture delivered same day (today) and the delivery guys Chris and Rudy were very careful and fast. Product is exactly what I saw and in the show room and I’m in love with it. Thanks Bella

Just recently moved to the area and needed furniture immediately. They were very friendly and helpful. Got a sofa, dining room table, end tables and it all was delivered and assembled for us the same day. Surprisingly cheap too. Would recommend this place

Our visit went very smooth and the staff was extremely friendly and helpful and helped us find our perfect couch. Michael with Blue Dot Logistic delivered our couch the same day with care. He was very friendly and handled our couch gently, but was also very efficient and quick to set it up for us.

Love my sectional Michael with Blue Dot Transport got it to me within 2 hours of purchasing! Can’t beat that!

Furniture selection and price a was great combination! Will definitely refer to anyone in the Dallas area! Rudy and Chris delivered and setup my bed and couch in less than 30 minutes with no issues.

I was there and I meet funny girl her name is ANA she was so nice with me and she gave us Great priceThank you so much ANA 😍😍

Read until the end! ** I have been looking for a sectional for a while for my growing family. I thought I finally found the perfect one when I was browsing on the Facebook marketplace for businesses that sell new furniture. I came across a large sectional that was priced exceptionally and thought to myself This is the couch, the look and color if perfect and the price is even better. I messaged the seller that posted that said they were in Fort Worth where Im located and was told that they were in Farmers Branch.. That kind of threw me off because I only search in my area so its close for delivery. After I was told the location and the name of the store, I went to look at reviews. I should have let them speak for themselves.. I ignored them though, still thinking I found the perfect couch and was told by Michael that I could most definitely expect my delivery that same day between 2-4. Okay perfect I didnt want to drive to Farmers Branch so I paid over the phone and I paid IN FULL with no financing at all.. meaning I paid basically $1,000 up front. I am now wishing I drove there to see the couch first. I had an errand to run but made sure I was back by 2. I waited and waited for my delivery, tried contacting the store multiple times wondering where my couch was and was told several times that they would try to find out why it hadnt been delivered yet and they were so sorry.. It was literally 3:55 before the delivery people arrived. I expected my delivery to be done BEFORE 4 because it was scheduled to be delivered between 2-4 and being a customer that paid in full, I should have gotten treated with more respect and gotten way more help than I received. When the delivery drives finally arrived they blamed it on traffic because they had to come all the way to Fort Worth from Farmers Branch but this was on a Saturday in the middle of the day so yeah right.. The sectional does look perfect, but IT IS SO HARD, like literally no softness. Its so cute in my living room so it makes me sad how cheap this feels. On top of that, the pillows that came with the sectional have holes and are poorly stitched together. The customer service and the furniture is not at all worth the price and BS you have to put up with when dealing with this place. Save your time and money for something better!

Michael with Blue Dot delivery did a good job. He was patient, professional and helpful. Thanks to Bella Furniture for using such service.

My girlfriend & I were in desperate need of a new bed. Santana was the BEST. She was patient, she took time with us and assisted us with finding what suits us best. She was very kind, and worked with us financially! You can’t beat that! John and Rudy were our movers! We were running behind and they were early! However, they were patient as well and flawlessly installed our brand new bed! They were quick and some of the kindest movers I’ve ever met! I had no worries or regrets with this purchase and the entire process.

BEAWARE!!!. They take every opportunity to cheat the customer.I bought a couch and a dining table a couple of years ago. They have a lower price. So I went there today to buy an outdoor furniture. There was no price tag on it. It is a regular cheap sectional. Mostly in the range of $500 or less. I looked around, almost all furnitures were under $1000. There was a three seat leather recliner for $1300. When I asked for the price of the outdoor sectional, they came up with a sign which says $1800. What the heck, holly cow!!! What a shame. They want me to believe that is the most expensive piece of furniture in the entire store. Very shame on these guys and never go there again. Most funniest thing is, there was a very fancy outdoor bed next to it that was priced around $1000. Very silly sales person.

Great delivery experience. Somehow they missed the night stand and a small crack in the leg of the dresser. Next day they replaced the dresser for the small crack and also delivered the night stand. The delivery guys John and Rudy are more than professionals. Cleaned every bit upon installation and were polite and communicative through out the process. Would recommend for anyone

Me and my family went to Bella’s furniture they was the most prejudiced people I ever seen in my life I would never recommend the store they need to go out of business they are terrible people their attitudes your customer service they are prejudice if you are looking to buy furniture do not go to this location they are terrible and prejudice. They even told me when we was negotiating if I paid him in cash they’ll give it to me at a cheaper price completely ridiculous

Santana was phenomenal! She helped me pick out the perfect dining set for my family at an efficient cost! I will definitely be coming back to buy my furniture here! I loved the customer service, respect, and honesty (which is huge for me) that Santana was able to give me! I felt valued which is important when buying things with your hard earned money! I’ll definitely be back soon! Thanks Santana!

I went into Bella Furniture Store. I found a living room set for a fraction of the cost of Ashley Furniture. I bought the set, and it was delivered the same day. I could not be happier. I have bought from Bella before and have always had great service. Highly Recommend.

Rudy & Santana was awesome!!! I love my furniture & the customer service was excellence.

Nice placeU get what u pay for lol

Has good collection of sofa, sectional and almost all household furniture.

Theyre scammers. Rude ones at that.

John and Rudy was the sweetest delivery guys! Awesome I would order from them over and over again. Great service !

My husband & I went there on today to purchase a sectional after not being able to purchase what we wanted at another location due to back order. We were in luck because we saw that exact same sectional here in this store! the sectional was even cheaper than what we wouldve paid at the previous location that we went to. We paid cash up front & was given a discount on delivery and no taxes were added. Our sales rep was courteous . At this time, there are no complaints about our experience on today.

They have wide variety at a reasonably good price

BE AWARED ALL SALES ARE FINAL!! NOT RETURNS OR EXCHANGES! AND DOBLE CHECK BEFORE YOU SING YOUR RECEIPT!

After reading all of these HORRIBLE reviews, I’m so thankful i did not give these mugs 1 dime. Thanks to those who are really trying to look out for people going through the hell they went through. So sorry for y’all. Sounds like they need to be shut down. GET A PETITION SIGN AGAINST THEM TO BE SHUT DOWN.

John was very polite & they did everything right...and he cute😩

I love this place have some beautiful furniture and rugs and handmade lamps. Prices are great to yes baby am going back there honey but the customer service is bad

If you could give a ZERO stars i would! the WORST QUALITY BONDED LEATHER EVER AND THE WORST CUSTOMER SERVICE!!!!!!!I had bought 2 sectionals from them over the past 4 years!First one started peeling off after 5 month!I went there and showed them the pics - And they convinced me to buy a different sectional from them that cost $1700 - By presenting it as much better matirial that will last long. 2.5 years later the sectional is completely peeled and cracked !!!!! Although it is only me and my husband living in the apartment and we have been taking a really good care of it ! We went over to Bella furniture and mattress a weekago, hoping they will fix the sofa and will take some responsibility on their very bad quality sectional, And guest what - they just blew us off -saying they cant do anything for us - We even offered to pay for the fix - as we will have to throw it away in its current condition - And they said sorry our repair team will only deal with customers that bought the sofa within the passed year . Then i asked if they could help us find a place who will fix it - they said sorry we dont know of any other company that is dealing with repairs . This is the most UNPROFESSIONAL CUSTOMER CARE I HAD EVER RAN INTO !!!!! DO YOURSELF A FAVOR AND DONT EVER BUY FURNITURE IN Bella Furniture & Mattress !!!! SAVE YOUR TIME MONEY AND FRUSTRATION AND GO SHOP SOMEWHERE ELSE - WITH BETTER QUALITY GOODS AND CUSTOMER SERVICE!!!

Brought my living room furniture last year. Came to get a Dresser for childrens room. Love these ppl very helpful.

I had Elizabeth help me with finding a new couch for my new apartment. She was amazing and best customer service ever . I had went to 5 different furniture store and with Elizabeth and Bella furniture I was able to leave Satisfied with couch I love . I will be using them more often thank you

I have purchased several items from this place and let me tell you... I love it!!! Everybody is so nice, friendly, professional and the best of all they give you amazing prices!!! Very reasonable and very good quality, I totally recommend BELLA FURNITURE & MATRESS

Save yourself some stress and shop furnitures else where. Got a number of furnitures from this people, they delivered the wrong parts for a bedding set, had me drive down from Fort Worth to Garland to complain. The owner was so rude and impatient to say the least!

This store is good for apartment living. We went and had ordered all our living and bed room furniture.

Very friendly and excellent prices! I will definitely return for my bedroom and dining room sets! Thank you!

Michael was a nice sales guy, but that was about it. My husband and I spent a lot of money with this company and youll be better off picking up your furniture. I tried to arrange delivery but no one, or at least none of the ladies, like to respond. Good customer service will take you a long ways. I gave two stars because of the sales guy we had.

It was mediocre at first, we got 5 year warranty but when we sent in a complaint to fix the furniture they denied our request. We got a dining table, a sofa, and a recliner and all of the furniture started ripping and breaking after just 6 months. Please dont waste your money or time dealing with this store

The customer service here is terrible!! The owner here Is very rude, I will never buy from here again, They just lost a loyal customer, please do not spend your money here they will rip you off and will not help you, and speak to you so disrespectful. If you want a bad experience come here, you will get it for sure.

Dont buy with this poor company! I paid in full for my couch on November 21th and until today I never received it, very unprofessional, and disrespectful. That I called asking when they were going to deliver my couch they told me they had no order in my name, that I was wrong, and they blocked me! I filed a lawsuit!Be careful

Worst customer service I ever received. I was ignored by the customer service rep for 5 hours as you are able to text and call because they couldn’t find my “invoice” and called back @3:30 when the first time I called was @11 and the delivery is supposed to be from 3pm-6pm. There wasn’t any concern about that either, probably because she wasn’t the individual spending her money. I won’t ever come back.

Very nice staff that is extremely accommodating. Lots to choose from for every budget. Its definitely worth a visit.

I got the best pric

Im buying my sofa from here, Great prices..........

Beautiful. furniture. Good prices.Ask for Micheal when you go. Excellent customer service.

Been eyeing the couch Ive wanted here 4 a while now. 😔Finally bought it today. 🙌👏👍

Horrible customer service as soon as you give them payment that is Pretty much the last time you’ll hear from them or them willing to work with you. Purchased a sectional a few days later I try to contact them in regards to possibly getting another couch received no responses. Went into the location and the owner yelled at me stating he does not make money if he provides me with an extra discount to purchase another $1000+ couch from him. The crazy part is I was still willing to purchase the couch even though I was dissatisfied with the original purchase however the way he spoke to me he will never get my business again.

Do not buy from this place. If you don’t believe all the complaints they get and horrible costumer service just call their telephone number that no one answers and voicemail is always full. They did not assemble my furniture correctly. They gave me a molded mattress. Insurance company approved replacement and it has been 7 months and Bella continues to make lies up about delivering furniture. I’m reporting them to BBB and to insurance company.

Found a great low priced leather sectional, delivery and set up was crazy cheap and they were able to deliver it same day! Very happy with our purchase and my husband being able to easily be financed.

A good place with a large enough furniture to fit in your budget. If you are looking for stylish furniture in budget this is the place you have to be.

Loved it ... good service ... Nikki was amazing... will definitely suggest my friends and family to visit the place .

I was really debating about even going due to ALL the bad reviews they have BUT I went and I had a great experience! I was in and out I purchased a vanity for 375 GREAT pricing I would definitely recommend this place and the people where friendly too!

Great customer service. Victoria was a pleasure to deal with. Thanks for a great customer experience!

Michael is a great salesperson. He gave me a great deal. He is very friendly and knowledgeable

Bella Furniture was awesome! I had a wonderful experience and I had a great sales lady .I recommend Ana to show you around.The movers showed up on time and were very professional.Everything was wrapped and protected.I love my new Theater Seating furniture!. Thanks guys!

Prices are good talk to Luis if u can check it in person its better u may even decide kn something else

Very helpful and professional. I like customer service and there prices.

They deserve 0 stars. I purchased 2 mattresses last Friday. Items were never delivered. Called the number and of course no one answered. Text the number and they asked for my invoice. Provided a copy and still didnt receive a response after texting several days later. The customer service is horrible. Ill be requesting a charge back from my bank. Definitely choose a different store.

Customers service is very bad, all of them love their desks and acting like they are managers in an office. lol you are working in a furniture store you dont need an executive desk 🤣, I was there for a hour still nobody comes to help me with the price and after I asked the executives it 😅 took them another 15 minutes to come to my family and ask what we need help with.

This place is awesome! For someone who struggles with bad credit and young with limited income I am so happy with my new couch. I wish I knew how to upload a photo but I am absolutely in love with my couch. A very nice new sectional for $800. Nicki and Mimi helped me every step of the way! I will definitely be back if I need more furniture and I would highly recommend this place!

Received the wrong sectional, I have called multiple times but lines are busy or down. You expect what you are getting is what you purchase! I purchased a grey sectional and received a leather one

I found this furniture place on OfferUp and i totally regret it first thing the lady who works their name cianna told me to ask for her thinking she will help me out looking for a table but nope she did not! only reason why I bought it here was because i sure did a good drive to this place paid my table full price but the staff is very unfriendly no help nothing! I would not recommend this place to no one ! I rather buy somewhere else than this place ! Not even a welcoming or a thank you or a goodbye ! Very unfriendly staff!

When you go to the store they are very helpful. That’s the only time you are helped is if you are at the store. Do not call to try to reach anyone, they NEVER answer. You have to do pop ups. Oh yeah, they don’t deliver on your delivery day & they tell you your items are out of stock the day of delivery. Your items will be delivered once you go up to the store to complain, then once they send your items, items will be missing. I will NEVER return to them and I will NEVER recommend them to anyone ☺️

This place is so unprofessional paid for my blue couch and went to pick it up since they said they will hold it until I get it and they said they don’t have it when my daughter ask for her money back that she bought for a vanity she purchased they didn’t want to give it to her then when the lady said to get another couch she would give them a discount and they said they would think about it she then said you should of said yes in the first place and said my daughter and her boyfriend was unprofessional no they are. I will never buy nothing from them again or tell anyone about them

If I can give them 0 stars I will, I bought them in June a living room,1 queen bed frame and a mattress, a full size bed also mattresses and a coffee table, well I paid half cause they was gonna hold it for me a few days, so few days after when I went to pick up my furniture what was my surprise that they sold my living room!!! So to solve the problem they offer a free delivery after that, I didnt received my full size headboard, they told me that it was out of stockand they will have it at the beginning of July I went around the middle of July to check and they said that they have back orders and will be here by September,I called them 3 days ago the lady who answer the phone after ask me for my invoice number said Give 10 mins let me call the storage almost 4 days after Im still waiting for her to call me! This is insane!!!

Great experience. I had gone some months without furniture because everywhere I went was just too pricey or had cheap, shoddy stuff. I came here and got a great deal on a clearance couch and a brand-new dining set. One of the employees hooked me up with a discount and delivery/installation was very affordable and quick. I’d shop here again and highly recommend, especially if you’re on a budget but don’t wanna skimp on quality! Thank you everyone at Bella!

Great nice affoardable furniture ask for Luis when u go in

Bought a Twin mattress and box spring a while back, my mother and I were trying to tie it to the roof of her small car. Although the warehouse workers were not obligated to help, 5 of them did decide to watch us struggle. It’s one thing to not help (which is perfectly ok with me) but standing there watching us was just rude. Then an employee finally walks over to us and hands a some small rope, tells us what to do, how to tie it, then walks away back to the other employees while we stood there thinking he was going to physically help us. Sorry our mistake, this would’ve been a completely different review if it had not been for the fact that they were watching us the whole time.

Im giving one star because this place isnt completely terrible. They do have lots of options, huge warehouse. At affordable prices. Where not a whole 5 stars comes in is because we were ripped off with a few things. One they had a sale going where they were doing no tax on all items in the store. When the lady checked us out she took tax off every item except our couch. Which was the most expensive item, so as you can imagine that was a lot of tax. I reached out to the owner directly and he said he would follow up with me the following day. He didnt, so i waited the next day i reached out again and no reply. By the time i reached out i seen that our couch was $100 cheaper, literally within days. So i asked about the tax, and the lower price. No reply. I messaged a sales person that was posting their furniture on their social media with the same concerns and he read my message, no reply. Lastly our QUEEN mattress is about 2-3 inches shy of a queen mattress on both the length and width of our mattress. Almost the exact same size as a full! So we fill ripped off there. We even paid $75 for them to deliver our items. We bought a pretty nice queen mattress and a very pretty bed frame for it to match the living room furniture we bought. You can see the bed doesnt even fit fully on the frame bc theres several inches of open space. If someone would respond to me or apologize and try and make it right in some way i would possibly come back to shop. But as of now, i wouldnt go here again!

I bought furniture from them, they told me it had lifetime warranty, if anything happened it was covered. The first time I called, they said it was 5yr. warranty not lifetime, but after I told them when I purchased the furniture, the runaround started. I called for months, it was obvious that they were waiting for the time to expire, plus the 3 different ladies I spoke with, were no longer there. After I pressed them, they said that they didn’t show it on their records, and that the salesperson oversold me the warranty and she no longer worked there. Regardless if the sales person (oversold) me, she was a representation of the business, and they should stand behind their words. Then she tried to say that if the furniture was stored in a storage unit that’s why it got damaged and warranty wouldn’t cover that; let me remind you that the warranty was said “It covers everything”. What comes next is going to astonish you. I bought a mattress which came with a membrane and a sleeve with a zipper, and plastic around it. I never took it off because I knew I was moving soon. Unfortunately, things went south with my relocation and things stayed in storage longer that expected. When I got to my new home, I removed the plastic and took off the sleeve to wash, the membrane had like yellow oil stains which none showed on the white sleeve, and mattress looked yellowish like old. The sectional sofa is made of bonded leather and it’s pealing off all over, plus the springs are not even

First time coming here, staff was super friendly and welcoming. They have huge selection of couches and more. They have great options for financing. I will definitely be back and definitely recommend this place.

Favorite place to buy furniture very good competitive pricing plus the people who work there are cool been buying from them for years know

Very poor customer service. Had a deal all setup with Santana and got there and it was sold. Cmon atleast check your inventory before telling people to drive here.

Great customer service with Ana Santana!! Great products at great prices!! Many options!thank you again for the outstanding job!

I am really not sure how this place is still open. Yes, they have a decent selection. You might even say a good selection. And yes, their prices are quite good. However, they are lacking the most important thing any business can offer: customer service. We stopped by last week to look at a sofa we were interested in buying. Luckily it was right by the front door so we were able to find it easily. Not once did anyone come over to us and see if we needed help or offer any assistance or see if we had questions. We walked around a bit and still no one showed up to help. In order to get any information at all we had to go seek out the staff. We found all of them siting at their desks, chatting amongst themselves, laughing, just relaxing. Shame, cause we might have purchased from them. Instead, we went across town to Plano and bought the same thing from a location where we were able to get some actual attention and customer service.

I looked for a new bedroom set and went to this store without searching first online. The staff was a little busy that day, but I found the set I liked and bought it. I did not do credit and payed for everything upfront. This was on May the 9th. The girl who made the order told me someone was going to call me to set a time. Next day I tried to look up for a mattress and an adjustable base for the same set in their online site, but what a surprise I found. They had the same set for much less online. Of course I call them to ask for an adjustment. No one answered my callas and I decided to leave a message. It was a waist of time, nobody called back. On the delivery date (5/16/20) I called back again and talked to Margarita. She had the most defensive guard, did not let me talk, and did not answered my questions. One of those questions was about the pricing on the online site. She asked me did you check the old site? Like if I new there were 2 sites. (That is their problem. They should not have running the old one anymore) So, when I tried to address more questions she started been rude and disrespectful. So I hung up on her (I was upset because she did not let me expressing my questions and concerns. So shortly after I started receiving some text messages from her and received a call to let me know it was going to be delivered. The loaders came in almost of the end of the day and started working immediately. They took out the headboard and we found spots on it (if I can figure out, I’ll upload the pictures). Then, the workers found out that the furniture was not matching colors. I needed to call the store and Margarita went to talk with someone in the store. They put a new order to replace the damaged one and she said a new order was placed. She said someone will call me on Tuesday the 19 to let me know delivery date. No one called on Tuesday and here I come again trying to call her On Wednesday to know about the status of the order. Between 1:10 and 1:30pm I called them 29 times. I also sent a text message which was not replayed and and email. They never picked my calls and I am still waiting a worry from them.Just be aware that this place has no customer service as many other places have. Before buying search on line for the furniture you want and check the reviews to have an idea of who you are dealing with.

Good prices, but everything here felt cheap. If you have a household with kids I would pass. Mainly due to quality of the products themselves.Also, Very unorganized layout.

Beautiful furniture

Good prices but they never answer!Just want confirmation on my pick up order paid in cash.

This place can not be reached by phone. Furniture is cheap zippers do not hold up. Read the reviews prior to doing business with these people

Although thier prices are cheap compared to other places thats where the positivity stops! I communicated through Facebook with who I thought was the owner but ended up just being someone who works there. I was told the specific bed and love seat I wanted was in stock. I drove an hour to see it in person and then am told once I got there sorry its not in stock! And the guy that I was messaging just blew me off saying he was in the stock room that day and one of the ladies (who by the way didnt acknowledge me when I entered their business, and I had to ask them for assistance after walking around 30 minutes) could assist me. I tried to remain positive and ended up making a purchase anyway as I drove an hour and the prices where the cheapest. Well it doesnt end there, I purchased a love seat and bed to pick up at a later date. Well today is that day go to pick it up and am told they dont have my love seat as they sold it to somebody else!! WTH I recieved a partial refund for the love seat and picked a different one as again a drove an hour. I also had to go to a different location to pick up the bed! All in all I will never do business with them again I ended up with nothing I originally wanted! Update I get home and unwrap the love seat I decided to go with and it is full of scuffs and a small rip! It was wrapped in plastic w/ no damage to the plastic wrap so this wasnt from transport! I guess they switched out the new one for a used/damaged one since I got a discount! Never again! Cant upload pics or I would.

Terrible service. They sell you lies. Furniture does not last and when it eventually breaks or the electronics fail, neither them or the warranty company want to help. Do not recommend.

Great customer services and prices! Have always delivered on quality and value.

Nice store to get furniture. They will deliver and install for a reasonable price. I bought every single item I have in my house from Bella and recommend to everyone go there.

I purchased a sectional but a wrong one of cheaper price was delivered instead. I called severally and they said it will be swapped but it never got swapped and i never got a refund.. i kept calling but no o

Limited items but found what we were looking for. Should definitely check them out if u r looking for furniture. Affordable prices!

LOVE MY NEW RUG! ANA IS WONDERFUL!😊

Get over artist, furniture is badly built and tell you that they are giving you a discount just to add it back on, in some way or another, like with delivery fees and installation fees to get the discount back . Once they deliver the furniture, the end table leg broke while getting the end table off of the truck, still waiting on them to replace it. Last time we spoke with them about the damage end table. they told us that the manufacturer wouldnt replace one end table that they can only do the whole set . As I said before they are rip off artist, over there never again would I go back there

Cassandra is the best! She was a huge help. I Definitely recommend her. The prices here are very very reasonable and the quality of the furniture is great! Furnished my whole house for 2k and i am Absolutely in love with my furniture. I would go here before Nebraska furniture mart or rooms to go. Check it out! You wont regret it :). They also offer financing.

I drove 20 minutes here after being told by TWO sales reps a couch was available only to be told it was “sold” just before I got there. Just a scam to get you in and then try to sell you something else.

Went there yesterday for a sectional we saw online. Owner and sales lady were nice and polite to work with. We love our new couch! Tip: we paid cash to get a discount!

I purchased an extended 5-year warranty on a sectional couch I purchased with them. When I wanted to use the warranty, they did not even have a copy of my original invoice in their system. At the time, I paid with cash because they offered a discount on cash purchases. I guess, it now makes sense that they wouldnt have a copy of my original invoice since they probably did not report that sale for tax purposes. Fortunately, I had a picture of the invoice, which I provided them. Then, they told me they did not know which company they were using at the time to sell warranties since they have gone through so many of the past few years. Pathetic excuse. After going back and worth with them for like 8 months, I gave up. I would give this place a negative star rating if it was possible. STAY AWAY!!! In addition, the quality of their products is garbage.

We have bought a sectional, twin bed w mattress, and dining room table. Bedroom set will be our next purchase. Everything we bought is of good quality perfect condition put together when delivered never had any issues. Recommend this place to everyone

I tried to buy a sectional couch and they gave me a set price and when I was on my way the raised the price and said they couldn’t sell it too me for the set price don’t buy from this place SCAM AND ESPECIALLY FROM A LADY NAMED ELIZABETH

Great place to get high quality furniture that wont break your bank!They can deliver same day. There is a charge for setup though.Bought a great mattress and box spring from them on a Sunday. It was delivered that afternoon. I believe the setup fee was $30.The bed is great! Nice and firm with pillowtops too.Will definitely go there again for any furniture needs.Sales staff very helpful and friendly and made us a great deal.

Great deals. Sunny is great to work with

HORRIBLE communication... Wasted 2 days due to the reprentative Victoria Galvan stating they would deliver the furniture at a certain time then stopping all communication untilthe nnext day... Only to do the SAME THING again... Waste of time and horrible sales skills.

Never Buy stuff from there. They keep prices low because of defective product.I bought a sofa last weekend from their store and it came with packing. Once I opened it up it there were several oil stains. I called their customer service next day and they ask me to bring it to their store and I have to pay from my pocket for transportation. Hello@ where did you mentioned such terms and conditions, they dont even mentioned in the invoice. CUSTOMER SERVICE IS RUDE and they dont even call you back.I asked to give the phone to your manager several times but the lady is so rude and kept saying you dont understand and finally someone will call you... But no one calls you. Pathetic!!!REALLY SUGGEST AVOID GOING THERE AND BETTER TO BUY FURNITURE FROM RECOMMENDED STORES. and save your moneyI WILL GIVE THEM ZERO RATINGS

Great showroom. Decent prices with some great quality products and helpful staff.

I found this shop through one of the employees on the mobile app OfferUp, and she was extremely helpful and kind from the first day I showed interest in a piece of furniture. When viewing the furniture in store, she was ready to answer any question myself or my mother had about a specific couch, and any other furniture that piqued our interests. I am very grateful that I found this shop, and will definitely continue to purchase from them in the future. Very professional, clean, organized and friendly. I would give them 10 stars if I could.

I love all the staff working there. They are very respectful and most of all do their job.

UPDATE: Victoria is such a nice salesperson. Bought my bed set and living room here. Next day delivery and installation. Some employees are not so nice