My family and I have been going to Action Water Sports for many years and have always had great experiences. I recently bought a boat through Troy and he updated me every step of the way while it was being built and made it a very easy process.Eric did a great job in delivering the boat to me and teaching me everything there was to know about my new boat.If you want to get a boat or anything water sports related, action water sports is your place! The whole team is really great at what they do.
Hands down the best boat dealership to do business with. Aaron in sales, Bruce in parts, Devin in service and Marcus in docks are extremely professional, knowledgeable and have provided nothing less than exceptional customer service. Will never go anywhere else for my boat and dock/hoist needs.
Action water sports was THE BEST EXPERIENCE!! We can’t say enough about the great team at action water sports - from working with Troy in sales to Lindsey in customer care to Eric in delivery. They went above and beyond and exceeded our expectations at every encounter. We’ve had our Crest pontoon for a few weeks and couldn’t be happier with our purchase. We are already talking about additional toys to add and we’ll definitely be going to action water sports-we are lifetime customers for sure!! We look forward to working with the team for maintenance and storage because we know it will be top notch!! Many thanks to the action team for helping make our dreams come true!! Truly an amazing team, thank you!!!!
Owners and staff are amazing. Always have time to make you feel like family and treated like friends. Offer a top notch service for a top notch dealer.
Top notch customer service. We bought a used boat in December and Action has quickly proven they are a top quality dealership with great people. Tremendous value over buying private party due to their knowledge and help about boats as well as lifts, equipment, add-ons, etc.Troy was great to deal with in the sales process and Mark was great in educating us on all the features of the boat so we are lake ready for the summer. Highly recommended.
Everyone involved in the purchase of my new boat was friendly, helpful and made it a great experience.
My husband has been buying boats from Action Water Sports since he was a kid! The consistency of perfect service is incredible! From picking out our boat with Aaron, Greg and Mary, to delivery with Derek, it all ran so smooth! Thank you Action Water Sports for helping our family build memories!
The best experience buying a new boat! Started with Aaron in sales and wrapped it up with Lindsey in finance. 50 yrs in business for a reason! Happy boating😎
The team is all about insuring you get serviced...
Ive dealt with the team at Action since 2014 when I bought my first MC from a private seller. Bruce and the service team always gave me the best service even though I didnt buy my boat from them...fuel pump went out the first weekend it was in the water and he had one and even gave me instructions so I could put it in myself. Finally bought a new 2018 last year and the transaction was awesome. Really feel like part of the family. Aaron was awesome and made the buying experience great. I had a lot of non factory extras added and worked closely with Bruce and they did a great job at a reasonable price.
This place is very clean and nice. Great selections of boats, boat accessories and clothes. We were trying to find parts for our older Crest pontoon and no other company could help us. Bruce in parts had no problem finding the parts and we got them in no time. Thank you. It was a great experience.
Great staff. Always feel welcomed and have never been disappointed with the service.
Were very prompt on calling me and answering any questions. Shipped within minutes and quickly sent me tracking number.. would definitely buy from again.
Great service! Lots of help! Will continue to shop here
Never thought wed be writing another review of AWS only two years after our last boat purchase, but super excited to be able to do so. The XT22 is a great boat, but the X22 caught our eye from the moment it was introduced. Troy and AWS worked so hard to find a way to make it possible for us, and we cannot thank them enough. Troy, Gregg, Mary, Lindsey, and Mark were the ones most visible to us, but there are so many more there that we know help to bring it all together. It truly is a family business, and they treat their customers the same way. AWS handled everything with great professionalism, through some especially challenging times with COVID-19. Took delivery yesterday, and we are just so excited for this summer to get rolling!
Great service.
The knowledge, superior customer service, and experience of the sales team and service team makes Action Water Sports in Fenton your first and only stop for all boating needs. Aaron from sales and Bruce in service made my experience amazing. If you don’t look them up, you’re missing out and getting less than what you deserve.
Wonderful experience working with Jordan in the Pro Shop via an over the phone and online transaction. We were able to get what we needed as a family to refresh our water ski equipment. Great pricing and inventory on quality products to fit our needs/budget by your sales on last years products. We also appreciated the enthusiasm and personal interest that Jordan showed when we let her know we are a family with a special needs individual. This is one sport our son loves to do. He skis on a big pair of steady jump skis. We will be helping to bring special needs kids on the water to learn to ski for the first time using his ski equipment. Jordan was cheering us on -sweet. We know we called the right place. Thanks Action Water Sports for having someone like Jordan on your team and for the new equipment. Well send a pic when we are on the water.Okeeheelee Ski LakeFlorida
Love these guys, traded our boat in for a new one. got a good deal and they delivered the new boat the next day. highly recommend. beautiful showroom with all the extra toys you need too. if you need a new boat, ask for Aaron, hell hook you up.
They have been outstanding. Ordered one board and it was damaged in shipping. They quickly sent a replacement and had me return the damaged board. Then after I lost a fin (my fault) that I was having issue finding a replacement for, they found one and sent it to me when I reached out for help. Highly recommend these folks!
Action Water Sports and specifically Troy Rising have went above and beyond to support all things boating for me over the last few years. Ive gone to them for a dented prop on a competitor ski/surf boat, questions on the various MasterCraft lineups, and most recently their pontoon selection. Every encounter Ive had with them has been pleasant and their objective continuously has been to answer any questions I had, or help solve any issue I brought forward. They never tried to up-sell and were very specific to address what I was looking for. We ended up purchasing a pontoon from them after Troy nailed the exact specifications we were looking for. Lindsey made the paperwork quick and simple, and even had some treats to get the family excited to get on the water. The boat was delivered today by Eric who went through every detail of the boat and made sure we were setup at the dock following launch before leaving. Cant speak higher volumes of the Action Water Sports team! All of this is coming from a very picky buyer. Im looking forward to enjoying our new Crest with the family. Thank you, Action Water Sports!
I recently had my MasterCraft stop running, as you can imaging, frustration quickly set in. I worked directly with Devin and Matt who quickly put me at ease. I believe they treated me fairly and kept an open line of communication. Hats off to Dan Jones, he found a couple issues I was not aware of, repaired them, and I can see the difference in my boats performance. Although the cost of the repair was unexpected, I had a great experience at Action Water Sports of Fenton. Thank you Devin, Matt, and Dan!
The pro shop, at Action Water Sports is the best. They quickly credited shipping charges after free shipping card code was omitted by me on order. They also shipped my new Carbon V ski on the very first business day after ordering. Jordon, the manager, is super friendly, customer service oriented.
We could not be happier with Action Water Sports. With so many great choices in our area AWS has stood out for their customer service, attention to detail and product knowledge. Highly recommend them whether you are purchasing a boat, servicing the bot you have, storing it for the season or in need of pro shop products. Great people, great family, great products!!!
We have done business with Action for 3 boats now, over a number of years. We have always been treated so well. Action does well creating a very fun and trustworthy atmosphere. Also, excellent brands and products.
We have shopped at Action Water Sports for years. The entire team goes out of there way to make sure you are extremely satisfied. They are knowledgeable, friendly and there service is the best.Debby has watched our family grow and with every stage of water skiing and wake boarding she was always there to make sure we had what we needed. She treats us like family because of that personal approach we are so glad that now our son and his friends shop there also. That speaks volumes for the superior care they give to there customers. Thanks Action Water Sports team you are amazing!!!!PS...we love our new Pontoon.....
First, let me start with the fact that I have NEVER wrote a review before. I purchased my boat from Action for two reasons. Aaron is a great sales professional. Everything he said during the sales process was accurate and honest. The second reason was because I wanted great post-sales customer service. I have had a couple small issues and they fixed them immediately. Meaning, they sent someone to my house rather than remove the boat from the water. The second time, they sent someone to my house within 45 minutes. I can call and speak with them 99% of the time and when they need to call me back, it is usually within 5 minutes. As a new boat owner, it is critically important that I have access to knowledgeable people, quickly, and with a quick response. I always get this from Action. I even called Aaron for help on operating the boat on Memorial Day and he took my call and spent 10 minutes walking me through the process. I also dont want to leave out Matt, Mark, Dan, and Derek. This has been the best post-sales experience I have ever had. I wish I could get the same support for my Audi!!!
These guys are awesome... Professional and courteous.. they give great advice and Id feel just as comfortable buying a boat from them as I am buying a surfboard today. The young guy is my go to. Always honest. Thank you guys, I buy all my gear here.
We bought our MasterCraft at the end of July from Action Watersports in Fenton. We worked with Eric Spore, and he and his colleagues did a fantastic job working with us every step of the way in the process, including follow up days after the boat was delivered. Great service, great people. I would highly recommend working with Eric and others again!
Great shopping experience. Jordan answered all my questions and helped resolve a shipping issue promptly (not Action’s fault). I’ll be shopping there again!
Just dropped my Prostar off for winterization and getting ready to drop my daughters Prostar off. Love this place! I am on my 6th ski boat from here. My experience with Greg and Mary over the past 33 years has been excellent and Ive enjoyed working with Troy on the last couple of purchases. I recommend them to family and friends.
We purchased a boat from Action and have been pleased with our entire experience from start to finish. Action is truly a family-run business and they treat their customers like family as well. Troy was our sales person and he was wonderful to work with. He was readily available any time (even after business hours) my husband called with questions...and trust me, he had A LOT of questions! We always felt like he was being upfront with us and trying to get us the best deal they could offer, not the typical high pressure sales tactics. We have had some negative experiences with other boat dealers in the area so it was refreshing to see not all dealers are alike. Action truly stands out; it has been a pleasure doing business with them and we look forward to doing more business with them in the future.
Action Water Sports is a first class operation. From sales to service, the level of knowledge, experience and customer service is impeccable. I bought my boat from Troy Rising 15 years ago. At one point I took my boat to be serviced by another boat dealership. The other dealership couldnt fix my boat and told me I had a lemon. I took the boat back to Action complaining about the boat I had purchased from them. Action fixed the boat and the problem never appeared again. That was almost 10 years ago - LESSON LEARNED - DONT HAVE YOUR BOAT SERVICED BY ANYONE BUT ACTION WATER SPORTS and of course dont buy your boat from anyone other than Action Water Sports.
Went there Preapproved and ready to buy a boat. We were shown a boat that we liked and left feeling hopeful. We were told we would receive a call back pertaining to negotiations. 1 week went by, no call. We called and left a message, no return call. A second call was made and we were told to expect a call the next day, and, once again, no call back.
I have been a loyal customer of Action Water Sports for many years. They always treat me with respect, care and incredible service. The entire staff is awesome. They are very friendly, knowledgeable, helpful and have a genuine desire to help and make their customers happy. Aaron, Bruce, Brad, Lindsay, Karl, Mark, Gregg and Mary, just to name a few, are the most customer focused people in the business. They go out of their way to welcome you, make you feel like family and show you their true appreciation for your business. I couldnt be any happier with this outstanding company and I am so glad that I met them...nearly 25 years ago. I simply cannot boast enough. I look forward to each and every visit.
Bruce in the service team is the man! So helpful even with Covid going on. Great shop!
I recently purchased a boat from Action Water Sports and was very pleased with the experience I had with them. Troy in sales was very forthright and honest with all of my questions and concerns. He took the time to show me all of the functions and operations of the boat that I purchased. I am located out of state and was quite impressed with Matt in the service department. Not only did he insure that the boat was completely serviced before leaving the dealership, but he did an outstanding job of securing and shrink wrapping the boat for shipping. After my experience I would highly recommend Action Water Sports.
Very knowledgeable. Appreciate the expertise. No one better in the business. Purchased a boat from AWS and I live 6 states away. Aaron was absolutely the best.
I came across them on EBay while searching for new bindings for some old skis. Although the original boots I was looking at wouldn’t work for my skis, they took the time to find some that would. I am very happy to have found them, and I will definitely deal with them again.
Daniel & Derek did a fantastic job facilitating a wake surf clinic for me and my family. They provided all the equipment, and had clear and concise instruction to get everyone started, and then provided great feedback to make adjustments. My entire family was able to get up and get some great long rides. I highly recommend scheduling time with Daniel & Derek, to learn as a first time, or improve on your existing skill set.
From the moment we walked through the door, we noticed a difference at Action Water Sports. We were greeted with kindness, given space to shop around, and had our questions answered in detail. The complicated and sometimes overwhelming process of making a good decision on a new boat was made simple... even enjoyable! We were welcomed back numerous times and invited to events. Our two young boys loved looking at all the boats and watching the winch wars. By the time our deal was closed, it was like we were one of the family at Action. Many employees now recognize us and our children, greeting us with names and smiles when we enter.We feel honored to live on a lake here in Michigan. We realize we are a part of a movement of people who live for the water, respect the privilege, and enjoy the freedom a day on the water provides. Greg, Mary, Troy, Lindsey, Bruce, Aaron, Mark, and the rest of the Action team always treat us really well. Their actions show us that they share our passion for water. We can see it in their eyes and hear it in their personal stories.We are now on our second boat from Action and are lifelong customers! Thank you Action Water Sports! Can our boys work for you when they get older?
I needed some repairs on my 89 Mastercraft, and Matt in the Service Department was patient, thorough, helpful, and efficient. I cant speak highly enough of the customer service and quality of work done at Action Water Sports! I wont take my boat anywhere else.
Saved the Day!! There we were, out on the lake, tubing on our new tube (sure, we could be skiing or surfing or something, but kids, you know...), and after a quick stop for a change, all the sudden, NO STEERING!! I couldnt turn left or right anymore...So, I talked to the guys in service, they were able to get a technician to stay late, got our boat in, replaced the steering cable, and the boat was back in the water by 7:00pm, the SAME DAY!Cant say enough for all the guys that put the time in to turn the fix around that quickly so we didnt miss the whole weekend of the 4th.THANKS!!!!
One quick call to Derek and my questions were answered and my goods were shipped and on the way.Easy and friendly.I will be a repeat customer in the future 👍
5 Stars great experience purchasing our XT23
Pure class, and expert knowledge on customizing your new mastercraft!Service is always top notch, enjoy being greeted by the entire staff.Love their boats, when you leave you feel like they have your back if you run into any problems with your boat.This is my second purchase and will not be my last.Great American company!
Great customer service.My son had 6 friends over for some surfing and the power switch broke on the boatMatt in service sent tech over on his way home to bypass switch.Want to express my thanks for great customer service and saving the day and last nice weekend in Michigan.
I bought my mastercraft at action water sports last spring and was totally pleased by how helpful the staff was and love my boat. Trent Rising the salesman was very helpful and followed up with me. Derek DeLong helped me pick out equipment and came to our house for their second delivery and free wake board clinic. Derek was awesome! My 9 year old and 11 year old both got up on their boards and were riding by the end of the day.Very happy I bought at action, Ive bought boats from other places and it wasnt nearly as good an experience.
I have been an Action customer for a few years now. I am consistently impressed with the service provided by Action. I mainly deal with Bruce in service and I have to say he is fantastic!! Always responds to my emails very promptly and always very helpful. Thanks Bruce for your help!!!
Have purchaed several boats here and they have always over delivered! Was having problems after being in storage. I took it up last night afterhours and to make Memorial Day and grand kids even better, it was finished TODAY! Amazing turnaround and usual great work, again! Special thanks to Matt and Mark! I am a customer for life! Great job, keep it up guys!
Professional and experienced
Marcus was so helpful and knowledgeable locating the many parts, for a used Shore Station hoist we purchased! He was outstanding and very professional! With much appreciation!
Unbelievable sales and service, one of the best run companies I have ever dealt with. Owners/employees are so great to talk with and are very knowledgeable. You will not be disappointed with how you are treated here.
Everyone was super helpful on the phone and Derek went above and beyond to get me into a good water ski package at a price I could afford. I’m glad I did business with Action water sports and I’m looking forward to getting out on the water.
I am very pleased with Matt in the parts department at the Action Water Sports. I called two other dealers to get pricing on exhaust manifolds for my Master Craft ski boat. I called Bills MidWay Marina and Boat House Marine at Tri Lakes. I called both dealers and both of them transferred my call to the parts department and the parts department never picked up. I left several messages at both places and I did not receive one call back. I called Action Water Sports and my call was answered right away and then when transferred to the Parts department Matt, in parts, answered the call right away. Mat took my information and researched the parts and he called me back within the hour. I placed my order with him (almost $1400.00) Matt was very professional and very polite. Boat House marine is actually 20 minutes away from my home but I would rather pay $80.00 shipping to work with Action Water Sports because I know my order will be right and I have confidence in their business practices. Thank you Matt for representing your company so well. I will always buy my marine products from Matt at Action Water Sports.
Matt and Devin in the service department were excellent! They were great communicators--from arranging picking up our boat, detailed in the accessing our boats needs (quoting both winterizing and other repairs), and delivering it home when the work was completed.
Action is the best tow boat dealer in the area hands down. If they tell you your boat will be done in 2 days, it will be done in 2 days and usually earlier. Top notch service, sales and ownership. You couldnt ask for better.
Outstanding dealership. Great staff. Amazing customer service.
Outstanding dealer with excellent service. Have reached out to Bruce in the Service Department at Action Water Sports several times and hes one of the best in the business. Would highly recommend visiting the team at Fenton if your in search of anything boat related.
I generally do not write reviews, but most places do not provide such a great experience to spend the time doing so. From the start, Troy and the entire Action team were extremely helpful in educating me to finding the right boat. Troy and I stayed in touch via text for weeks before I pulled the trigger, and he was always responsive regardless of the time of day. When we finally decided on a MasterCraft XT23, I was so excited I wanted to take it home the same day. Rightfully so, Troy insisted we wait so it can be properly prepped and delivered with a full day tutorial from Mark (who was also incredibly personable and helpful). Troy, Mark, and the entire Action team are truly committed to building relationships much more than just selling a product. I am happy that I chose to work with them, and am already planning the next boat.
I would like to express my gratitude and sincere thanks for the outstanding service we recently received on our Mastercraft ProStar 197. We discovered an issue with our engine on Saturday of Memorial Weekend that required immediate service. I contacted Action Water Sports (Bruce Jesionowski) on Tuesday morning and was informed that I could bring the boat in that afternoon. When I arrived at Action, a mechanic met me in the parking lot and asked me to explain exactly what had happened to the engine. As it turned out, the issue was isolated to the exhaust manifold which needed to be replaced. These manifolds are typically not stocked, but Bruce was able to get a new one delivered by Thursday of the same week. I received a call Thursday afternoon informing me that the manifold was replaced, the engine had been fully tested and checked out and the boat was ready for pickup. I picked up the boat Friday morning and had it back in the water Friday afternoon. Bruce and the rest of the staff we dealt with at Action were very courteous and professional throughout the entire process. It was very evident that Bruce was genuinely concerned and committed to resolving the issue as quickly as possible in order for us to get the boat back on the water before the next weekend. We couldnt be happier with the service we received and will continue to remain loyal customers of Action Water Sports.
First class all the way around. Showroom and maintenance areas are spotless. Fast and friendly service and sales.
Another outstanding experience with the Action Water Sports Fenton. Scheduled our 2nd Delivery and Surf Clinic with Danny DeLong. What a great time. Danny was very knowledgeable and very patient. Was a very successful in his instruction to me driving and my wife wake surfing as was evident when my wife was up on wake surfing on her second try!!! She’s now up about every try!Thanks so much Danny. Susan and I sincerely appreciate it!!!
Took delivery of my boat yesterday!! Hands down best customer service Ive had ANYWHERE..... If it werent for Troy and Aaron I dont think I wouldve even purchased a new boat. I would walk into Action after work(on multiple occasions) in my dirty work clothes driving my beat up work car and they treated me like I showed up in a Corvette wearing a suit. Troy took me on as many test drives as I wished.....not to mention everyone on their team, sales, service, delivery, pro-shop, dock/hoist, storage, financing, management ect. Is top notch. My wife and kids love their hospitality too. Hats off to Action, treated us like family more than a customer. A+A+.......
The service guys are the best . They go out of there way to take care of you. I take all my work to them, I cant say enough... top notch!! service dept. I wish they had one out towards lake St. Clair area.
Awesome sales staff and service. Delivery appointment was top-notch. Would definitely do it again!
Helped sell my boat fast. Good people.
Some of the best customer service Ive encountered in any retail experience. I broke my surf board last summer, and Lauren helped me through the process of getting a replacement like I was family. The first replacement came damaged from an apparent shipping error, and she did everything she could to help me replace that one too. Theyve made a loyal customer out of me!
If you are looking for knowledgable, low pressure sales and above average delivery with an in the family feeling - this is the place. overall experience highly rated.
First time walkimg into the place. wanted to buy a GPS unit for my boat. Stood at the counter for 10 minutes, made eye contact with several associates. Nobody asked if I needed anything or if I was being helped. Only one customer in the showroom other than myself. Horrible customer service. Hope it was a fluke.
I had an opportunity to meet Troy last year while buying some water sports clothing and was reintroduced at the Boat Show this winter. He was helpful throughout the process, showing us many options that may suit our boating experience. After shopping many dealers, we settled on a Mastercraft NXT that fits our family well. Our decision was completely based upon the service we received while shopping.
Purchased a trailer, great service, excellent attention to detail. Staff is very easy to talk too, and knowledgeable about the products they sell...
Purchased our first boat from Aaron at action and it has been nothing but a pleasurable experience from the moment we walked into the showroom. Aaron stayed in constant communication with us until we finalized the sale. The pro shop was very helpful in helping us pick out new gear and the dealership has reached out to us numerous times to see if we had questions or if we needed anything from them to make our boating experience better. We’ve also been to the dealership several times and each time, every employee has stopped us to ask how they could help us.Mark did our first delivery and he was very informative and remained calm and pantient as he taught us the ins and outs of our new boat. He even stayed late on a Saturday to get us out on the water.We just finished our second delivery with Daniel from the pro shop, he was also calm and patient throughout the time on the lake. My wife is new to boating and is a little uneasy. Daniel took extra time to teach her how to drive the boat and even got her to pull me while wakesurfing. Then he gave us a ton of pointers on surfing and wake boarding, I was able to hone in my skills a bit and she was able to get up and stay up in the wake. I HIGHLY suggest taking lessons to get maximum enjoyment out of your boat.All in all we are very pleased with our entire experience with Action Water Sports and would recommend them to anyone looking for a wakeboard/ski boat!
Came into ACTION for the first time to buy parts for my boat dock.Becauce I was not there to buy a boat they acted like I was non existent.Who I assume is the manager was walking around the sales floor eating a banana in his own world being completely useless.First time and the last time going to ACTION for anything.
From purchasing my Mastercraft to service & maintenance, Action Water Sports has exceeded all my expectations. I was completely satisfied with the sales process. What sets them apart though is the follow up and service I have received since the purchase. Matt Kittel has coordinated service and routine maintenance with customer service that is unmatched. He is very knowledgeable, and all my requests have been completed in a timely manner. I have and will continue to recommend AWS to everyone. By far the best company I have ever dealt with!
Great people and atmosphere. The staff was very knowledgeable and took the time to really understand my needs so I made the right choice.
Top notch customer service in all areas - sales, pro-shop, and service. They go the extra mile for their customers.
Action Watersports and especially Bruce treat me like family and delivers on what they say they are going to do with very fair pricing. The knowledge these guys have is incredible!!!
So its mid-summer and I have significant service issue on my ski boat (not even a Mastercraft). Requires engine to be pulled and everyone is being noncommittal on when they could even look at it, let alone fix it and get it back to me. By all estimation its looking like mid to late August at the earliest. Bye Bye Summer! But a call to AWS changed all that. Polite, responsive, helpful, knowledgeable are just few appropriate descriptions of the phone conversation. It only got better after that. The extra half hour drive to Fenton was well worth it. They got it right into service for review, responded back to me within days and finished the job in less than 2 weeks. Thanks to Matt (service), Mary (owner) and your service techs. You appear to have reset the standard for customer service in the ski boat business.
Dan was a great help, definitly will have my business when in need of new ski gear.
A dozen visits, a dozen great experiences! Friendly and knowledgeable staff every time
In todays world of retail stores first impressions are lasting impressions and what a pleasant one it was walking into this store,Troy Rising was very accommodating to all my needs,he went above and beyond this made our first Mastercraft purchase an absolute pleasure if youre in the market for a boat look no further than Action Watersports Fenton.
They have A+ service. Always polite and very knowledgeable.
Service saved our vacation, with an unbelievably fast repair...The staff is great and pricing is always fair!
Awesome company! Great customer service
Very pleased with our experience at AWS. From helping to facilitate the sale of our previous boat, to guiding us through the purchase of our XT22, Troy and the staff was always supportive and knowledgeable.We must have changed our minds on colors and options a hundred times. Troy worked with us to find that perfect combo, describing pros and cons of the different colors, gathering pictures and samples to help us better envision the final product, and explaining the different features and options. His knowledge of the different boats and all the features is amazing, which made the overall process a lot easier.After we ordered, Troy kept track of the build date, and was able to arrange a tour for Brenda and I of the MasterCraft plant in Tennessee, while our boat was being built. Have to say, that was one of the coolest experiences ever! It was amazing to see how these boats are built, and meeting the people who work there and care for each and every boat like it was their own. Unfortunately, we couldn’t stay to follow the boat through the entire process (about 10 days in total). But Troy made sure they took pictures at various times through the assembly process to help us see it come together.AWS made the delivery process so easy. Troy was in Florida at the Mastercraft Dealer Days with an AWS contingent getting all kinds of well deserved awards. Lindsey and Derek took care of us back home, bringing the new boat into the shop so our family could climb around in it for the first time and get some pics. Had a big red Christmas bow on the windshield for us, a nice touch. Lindsey had all the paperwork ready for us, so the whole process was really quick.Can’t say enough positive things about AWS. It is clear that everyone there is passionate about water sports and MasterCraft, and they want to share that passion with you. Thank you Troy, Lindsey, Derek, Mary, Gregg, and the whole staff of AWS. We are excited to be part of the MasterCraft family, and anxiously await spring!
I bought a used Prostar from Dirk at Action Water Sports Pine Lake Location. I had a great buying experience. I can be a very demanding customer and was dealing with Dirk for about 2 years and looked at several boats before I found the boat that was right for my family. Dirk was always friendly and courteous throughout the whole time. When it came to purchase our Prostar, I dealt with Lindsey at Action Water Sports in Fenton to complete all the title/registration/financing paperwork. Lindsey worked hard to make the process easy and painless. I would recommend Action Water Sports and Dirk to anyone looking or a new or used boat.
They have a great pro shop, often have some great deals that even beat online retailers
Love this place great dealership great sales,great boats,super service, great people to deal with, they have it all.
Called for a new cable for my hoist. Right off the bat the gentleman in parts dep. was kind of rude. When I told him my boat hoist model # he rattled off a different incorrect model # from memory other than the one I gave. I then gave him the correct model # again and then he got short with me like I must be incorrect and told me the wrong hoist model# again. I calmly told him again he had the wrong model #. He clearly wasnt listening and if I would have simply trusted his expertise Id be getting the wrong $100 part minus a week of boating before ordering the right part elsewhere. I was done trying after that. There are too many other boat parts dealers to put up with rude service.
Action (Fenton) has gone above and beyond meeting and surpassing my service /customer service expectations. If you aren’t doing business with Action, you’re doing yourself a disservice! Thank you Action!!!
Super team of employees
Excellent Customer Service
Troy has fair pricingGood followup
Great selection, great people, great service
Awesome everytime
Building an addition