I was very helpful here. Support your local business every chance you get. These people are great part of our community.
Obviously, youre going to pay a bit more then the big box stores. But the customer service is fantastic, everything you need is here besides wood products. Please support the little guy!
Always the best service in town, I was sent given specific directions by the counter person only to be greeted by another person who immediately helped me find what I needed, thank you Taylor.
Nice clean organized store with a good selection, friendly people, and some cool products. Great choice for hardware in Fenton.
They didnt have the item I was looking for. The employees there were very nice.
Incredibly helpful people! I had a pretty excitable conversation about hanging pictures with an employee who truly cared and had good recommendations. Its nice to see employees who like their work.
Best hardware store. If they dont have it they will try to get it for you. Everyone is so friendly and helpful.
The owner is completely rude. Id rather buy stuff cheaper at home depot than support this business. Normally I support local business, bit the last two times Ive called in I was rudly interrupted. Like it was a bother to help a customer.
Great deals, 25% off going out of business
Staff are always cheerful and helpful. They problem solve solutions and suggest less expensive options. They will also carry heavy bags of birdseed to my car for me.
Always friendly service and help
Sorry to see them leave.
Taylor Hardware is that small but mighty brick and mortar harware store.While they don’t have the aisles and aisles of product like those big box stores, they have what you need and unlike big box stores - they will help you find it.Customer Service is amazing and well worth your visit!Toro Snowblower that needs repair? Honest, fair and reasonable repairs are also an option!
Awesome service very polite
This place had us feeling nostalgic! It was just great! We thought we would mix business with pleasure and see our niece: because she works there, while we checked out the screw drivers! Didnt get a screw driver but we did get a fantastic shepards hook on sale! If you want to step back in time a little bit, go to Taylor Hardware. Thank you Taylor for keeping it real for us and having a great time with us too!
When you need it they more than likely have it. They help you get the parts and pieces to get the unusual projects done. The prices extremely competitive. Sometimes even lower that the big box store. Couple this with the fact that the associates here that actually know and understand the products their selling. You get what you need and are on your way quickly.
I love visiting real hardware store and working with someone that know the entire store line the back of their hand. This to me is entertaining, and Taylors wont disappoint. Keep up the good work.
Absolutely great service
An absolutely wonderful local hardware store! Staffed by both men and women which I know can be a very big plus for people who want a different opinion on items. Theyre always kind and extremely knowledgeable about their products and how to use them. They want to help and they want to help you get what you need even if they dont carry it they will try to order it or they might even tell you where you can go to get it. Im always happy to go in here and I love the small-town feel compared to having to go to something big like Home Depot or Lowes.
Excellent customer service! Thank you for your chain saw chain concerns
Best place for help I highly recommend the store.
Taylor Hardware is the perfect hometown hardware store. Everytime I am working on a project and I need someone to help me who actually KNOWS how to help me, I head here. The staff is knowledgeable, friendly and go out of there way to help. They are the reason my projects/ emergencies are finished/fixed right with quality products and amazing advise, tips and tricks. 👍♥️🛠️
Best Hardware store Ive been to. They have parts big box stores dont have. And very knowledgeable personnel.
Absolutely wonderful local hardware store! Brian took the time to help me and beyond! They genuinely care about helping you and not just making a sale. We will be back!!
Awesome place when just need a screw or 2.
Excellent customer service. Very helpful & knowledgeable.
Good stuff at better than box store price. Purchased a high end leaf blower and the folks (Brian) was helpful and knowledgeable. Even put in the good gas and started it before I left. Solid all around.
Old school Hardware store service. They meet you at the front door, ask you what you need and help you find it. if youre just a cheap price shopper stay out of the store, quit bothering these nice people and leave more time for me :-)
Staff are very helpful and dont mind answering any questions you have.
The Staff here are always very helpful. Such a great local hardware store!
This little hometown Hardware Store in Fenton has what seems like 1 or 2 of EVERYTHING! If you need something Hardware related youll likely find it Here! Excellent customer service too!
Small town hardware and they seem to have a pretty good variety of things. Friendly and helpful.
Always friendly staff able to help you.
Very well organized if they dont have it they can send you somewhere else and they know where to send you
Nice place to go when you need parts or screen screws
Very disappointed...my husband and I have gone to this hardware store for years because we want to support local and support smaller businesses. We went to buy a replacement propane hose and valve, and the person helping was helpful...however, upon getting home to attach it - it was the wrong part. We went to return it and was told that we could not because we did not have the packaging. First, is it not your job to know and look at the part that I am bringing in to make sure it is correct? I specifically brought in the broken part to ensure that I was not getting the wrong thing, but an exact match. I will be honest, I am a consumer that does not know much about hardware (hence, bringing in the broken piece to match) so I go and trust the business that is supposed to be knowledgeable and have expertise in their products. Second, should it not be on you to take back your product or at least give me store credit for the mistake that you made by selling me the wrong product? Its very disappointing when something like this happens and it really defers me from going or recommending their business in the future.06-21-18: First, I work 40+ hours and my husband works 50+ hours in the Detroit area. We love Fenton and the small business that grow in our community. So to shame me on a review for not responding to you in 3 days time is a bit rude...Secondly, and nonetheless, thank you for a response, but my husband and I do not have interest in continuing using your business. Thank you.***FOR FUTURE CUSTOMERS...I will say, that I have no complaints about the customer service here. I should have made that point in my first review. There is always someone there immediately to greet and help. However, make sure you know the return policy before making your way home with items. Continue to support local businesses, but HOPE that the local businesses show courtesy and care for their consumers.
Very helpful staff, asked twice if they could help. Did satisfy my situation. Not the lowest pricing but they do have great service.
Always love going to Taylor hardware.If they had a coffee bar i dont think i would ever leave.They know there stuff.
Great selection of fasteners. My go to place for hard to find hardware. Very helpful and friendly staff.
Got me some electrical for some Christmas decorations outside
Best customer service at a hardware store ever.
Great visit good people to have finding stuff for you
Great selection and knowledgeable staff, thank you.
A small mom pop hardware with a little bit of everything
Nice place it is like a candy store for grown ups
Got what I needed very helpful staff.
Nice Hardware store and very decent prices for Do It Best Products.
Nice Small Town hardware. Helpful employees
I went in today to get some fasteners, Ive shopped there for years, got my Toro snowblower there, asked if I could use the restroom and the guy that asked if he could help, couldnt have been ruder, pointing over saying theres a Subway down the way. They just lost a longtime customer.
Have just the things I need
Very helpful and they had what I needed
Great reasonable hardware tyvm
You need that weird hardware item more often than not Taylors will have it
The extremely helpful staff walked me through my project, and helped me find everything that I will need. This Is a well-stocked hardware store.
I am a do-it-yourself person. For seventeen years I have been coming to Taylor Hardware. Although the employees have changed some over that time, I cant say enough good things about them. The time they have spent with me answering questions and giving advice has saved me much stress and money. (I have a small business) Just wanted to saythanks and let any new people in Fenton know about Taylor Hardware!
Drive here after calling ahead for stain..had what i needed and no one would mix it. Place is a joke
Home town hardware store with a very helpful staff
The BEST Hardware store in the Tri-Counties!
Very helpful in finding what Im looking for.
Very helpful
Friendly fast and very helpful the way service used to be
Great store great owners and great selection!
Great place, everyone is very helpful
The best small town hardware I think Ive ever been in in Fenton Michigan
A Fenton original! If they dont have what you need, you DONT need it!
Shelly was very RUDE!! I called up there and she didnt even let me finish what I was saying and hung up on me in mid sentence!
This is an excellent hardware store.
Nice local hardware store
Everything you need, with knowledgeable staff
Great service always helpful.
You need it they most likely have it. They under stand what You want.
Great customer service!
Taylor hardware is your home town store weather you need one or a hundred you can get it there
Great service.
Friendly and helpful staff
Just what I needed
If you need it!!! They got it!!
Very good