Warm welcome into the store followed by an attentive assistant who took their time to ensure the proper ring sizing. Turnaround was as promised. Highly recommend!

My Wife very, very pleased with her new necklace! Thank Y’all for the guidance and obvious quality. I like trading local with folks that know what they are doing… and it shows

The employees were very helpful with my watch thst had moisture in it, left it with them for a day or two for it to dry. When I came to pick it up it looked better than it was when i dropped it off. Thank you guys for the help!

I have always loved Creative Jewlers and their staff. They are always nice and helpful.They also have great solutions and ideas to address any problem. I recently took my husbands ring in to be restored as the coating had faded. Brandi was super helpful in figuring out a solution. We ran into some issues due to company changes get since we purchased the ring in 2015. However, we were able to get our ring polished up just in time for our Anniversary. If you are looking for great customer service look no further than Creative Jewlers. They can help you create amazing pieces of jewelry you will cherish forever or you can always find some already made beautiful and unique pieces ready for you to purchase.

Fantastic people!! I Love my ring so much, but even taking it to have it sized they were so nice and kept me updated 😊

Always a wonderful experience! Very knowledgeable staff who do not pressure you into buying something. Support this locally owned and family operated business!

I have used Creative Jewelers from purchasing an uniquely designed engagement ring to getting batteries replaced in a watch. Regardless of what I need, Billy or any of his staff are always able to help. I highly recommend Creative Jewelers for any of your jeweler needs!

Absolutely loved our experience getting our wedding rings/bands. I was able to build my ring exactly the way I wanted with the help of creative jewelers experts! We Will forever be grateful to them! If you are in the market for some jewelry they are phenomenal!

Very friendly and helpful. The ability to design a ring and see it on a screen, and make changes with a click of a button, amazing. Definitely will recommend them.

Very professional, attentive to my questions and most important, trustworthy. Billy and Brandi will take care of your jewelry!

Bill, Brandi and their staff are very professional. The technology they have to create your custom jewelry is amazing. I highly recommend them!

I was needing a ring sized soI went knowing nothing about this place. Thought to myself,this place looks pretty nice, so I go in. I was told that it would take a week to a week and a half. Its been two weeks now so I call to see if the ring was in, and was told that I was basically lied to by one of the employees. Because theowner says they never get jewelry that fast. I have nothing to say about the sizing yet, Ill let you know whenever I get the ring back.

Went for info on estate jewelry. Staff was friendly and knowledgeable. Jewelry is unique and reasonably-priced. I am going back for Christmas gifts.

Billy and his staff coul not be more helpful. They are very personable but also went above and beyond the call of duty to make the item I needed. There is also a very cool cat on the premises. Always my go to jeweler !

Creative jewelers worked with my husband and I Q custom create my engagement ring. Beautiful piece of jewelry, we could not be happier! The staff and owners at creative jewelers are kind, honest, and great to work with. HIGHLY RECOMMEND!

The team at Creative Jewelers did a fabulous job on my custom engagement ring and wedding bands. The process of designing the ring was great! Billy made everything stress free and easy. I couldnt be more pleased with the entire experience.

I have loved every interaction I have had with Creative Jewelers. As a Miss UNA contestant, I had the ability to design a UNA themed ring-the ability to design a ring allows for so much personality to come through. I recently was able to create a mother’s ring for my mom’s birthday. The Creative Jewelers team worked with me to create a six stone ring. This store has the friendliest environment and the best staff! I look forward to working with Creative Jewelers for all my future jewelry needs!

Creative jewelers was so helpful in designing my wife’s engagement ring. We met with several jewelers in Huntsville but Creative jewelers went above and beyond to help us along with the process. My wife is ecstatic about her ring! Taylor is great and very knowledgeable.

Stopped in to have my wedding rings cleaned and Taylor was so helpful! He showed me that I had a few diamonds that were loose in my engagement ring. We sent it off to be fixed and they did just that! He was very helpful! I would recommend Taylor at Creative to anyone! He’s the best in the business!

I had a piece engraved with my late husbands handwriting. They got it exactly right and it was completed quickly. Everyone working there was extremely friendly and helpful.

The staff here is great! I carried in a ring that Id bought elsewhere and they gladly sized it for me. They were very affordable too. I initially dealt with Taylor when I called for information about sizing. He was extremely knowledgeable and took the time to discuss options with me. Both the day I dropped off the ring and the day I picked it up, I dealt with Billy, the owner. Super nice guys, couldnt ask for friendlier, more knowledgeable Jewelers.(The stores mascot, Bernadette, is icing on the cake!)They have beautifully crafted, custom jewelry. Some pieces are truly breathtaking.Stop in and look around or just go in for the friendly conversation. I highly recommend Creative Jewelers.

Everyone that I saw, was very pleasant. Billy, the gemologist, spent almost 2 hours with me, discussing the process of taking raw stones, having a lapidary cut them into the desired shape, and choosing the metal for the pieces of jewelry. It was all very fascinating and never did I feel rushed to make a decision. Now I’m even more excited to see the final items! Will definitely return!Thank you so much!Christine

Very friendly, professional, and courteous staff, who went out of their way to make me feel welcome and create my pieces. I received my jewelry, today, and am very pleased. They have purchased another piece with me in mind. Ill continue to use their services. And, many thanks.

Walked in the door seemed everyone was to busy to speak, walk to the counter stood there forever without a Hi well be right with you on my long walk out still no noise from anyone was heard. The folks just around the corner are the ones who gained a very good customer. Sorry guys

Billy, Brandi and the staff at Creative Jewelers could not be more professional and helpful. They repaired and appraised a family pice for me and it looks wonderful. In addition, they have some really special gift options in the store so I was able to pick out a great birthday present for my sister!

I recently needed to have the watchband on my Citizen Solar powered watch repaired and was referred to CREATIVE JEWELERS (in downtown Florence, Al) by a friend. The salesperson, Taylor Schweighardt, was extremely nice and told me they generally did not do watch repair, however he asked me what I needed. I explained that the clasp kept opening while on my wrist and I was unable to wear it for fear of losing it. Since the repair was not on the watch itself but only on the band he attempted to repair it right then but was unsuccessful. However, he offered to call Citizen and find out if he could get a replacement band (witch he didnt have to do). He called me the next day and said that Citizen had discontinued that specific band and they had nothing comparable. Since that was the case, I told him he might as well just dispose of the watch since there was nothing else that could be done. I thanked him for going out of his way to do everything he could to salvage my watch. At home I got on line and considered purchasing a new watch but changed my mind since I had another less expensive watch I could wear as a replacement until I could purchase something better. Two days passed and Taylor had called and left me a message to call him. When I did he had good news. He and the owner of the shop (Billy) had put their heads together and figured out how to repair the band. I was so surprised, I was speechless! I went to get it the next day and asked how much I owed them and they said no charge. I insisted on paying them but they said no, but any referrals would certainly be appreciated. They specialize in stunning hand created top of the line diamond and gem jewelry, and I might add, thoughtful, top of the line service as well!!

When I moved from Atlanta a few years ago, I was lucky to find Creative Jewelers. Before that, I thought Id at least have to go to Huntsville for real quality. And I really had no idea of what real custom design was until they showed me their crazy software that can do just about anything. Love the environment. Quality service and selection – informative, but not pushy. Give them a look. Also, being in historic downtown, lots of other stuff to do after shopping!

Creative Jewelers were able to help me find the perfect replacement posts for a pair of earrings that are sentimental to me. I appreciate the willingness to help and the professionalism shown to get the job done.

They fixed my wedding ring which is 52 years old and now it looks brand new. They have a very friendly atmosphere which is due in part to a very friendly owner and his staff. I will definitely use them again in the future.

I had been given my grandmother’s engagement ring over 40 years ago after she passed away. It was given to her when she became engaged to marry in 1933. I wore it many years myself as a birthstone ring. Several years ago a diamond was lost from the setting. I took it to Creative Jewelrrs to have the stone replaced and to make any needed repairs to make the ring wearable again. The ring looks great! I am so proud to be able to wear it again. Great job!

Billy has created two custom pieces for me. Both were beautiful and beyond expectations!! And they were finished sooner than requested!I wouldn’t use anyone else! Highly recommended!

Great experience! They take care of their customers

My experience at Creative Jewelers was outstanding, the staff was so helpful and personable with all of my needs. I highly recommend Creative Jewelers for everyone looking for a professional and one on one Jewelry experience.

The staff members are pleasant and very knowledgeable. Prices for repairs I’ve gotten are quite reasonable always. I continue to use Creative Jewelers because I have great customer service experiences, the people are good to me, and they have a wonderful selection of high-quality jewelry.

Always courteous, kind and professional, all the staff at Creative Jewelers have taken a keen interest in what my wife and I are looking for when we come in. When I heard Billy and his team were the only ones in town that could truly create a piece of jewelry from your own design, I had to see it for myself. While we havent bought that piece yet, I can say that it was a fun, pleasant experience, and Billys professionalism spotted with his downright friendliness and sense of humor only added to our overall experience.

Creative Jewelers was able to repair and clean my jewelry within 24 hrs, they were courteous, kind, and very reasonable. They stand behind their work. I will be using them for my jewelry purchases from now on. Thanks Billy

As I was wondering what I would get for my niece for Valentines day, I remembered my recent purchase for myself at Creative Jewelers and how nice and accommodating Billy and Brandi were. So, I picked up the phone and gave Brandi my budget and the age of my niece and told her to pick something wonderful out and gift wrap it! She did just that and my niece was THRILLED! Thank you again Creative Jewelers for another great shopping experience!!

Friendly people that make you feel welcome and always do great work!

You cant find a better jeweler than Billy Hammock at Creative Jewelers in Florence. I have worked with Billy for about 5 years now and send all of my clients to him when they are looking for a top notch jeweler that knows his diamonds. Youll always get the best service and the highest quality jewelry when you shop here.

I had a wonderful experience buying a diamond to go into my grandmother’s 1953 engagement ring. The staff was incredibly knowledgeable and kind. I will be purchasing all my jewelry here from now on.

Very nice people. Beautiful jewelry.

I havent gotten to make a purchase from the store yet, but I had a good experience when I went in. I had heard about their ability to go above what a normal jeweler could do creatively and I stopped by to get some ideas for my wife. The staff was courteous and Billy and I had a great conversation about great remodel they had done to the building. This seems like a great place.

Billy Hammock and the Creative Jewelers team we’re extremely helpful and informative with my recent purchase. I really appreciate their friendly, no-pressure atmosphere, and their attention to detail.

While Creative Jeweler does sell beautiful pieces of jewelery, I especially appreciate the fact that they have an in house jeweler.It’s good to know that my piece of jewelry was repaired right there in the store.Thank you, Brandi and Billy!Sheila Pierce

I went to creative jewelers with a very sentimental and unique idea. They were very encouraging and helpful, even though I thought my idea may be impossible. When I went to pick it up today I was so overwhelmed with appreciation. They went way above and beyond to make my little dream a reality, and it turned out absolutely perfectly. Thank you CJ!!

Had a great experience at Creative Jewelers. The staff is very knowledgeable and friendly plus they have some absolutely beautiful jewelry to choose from, great selection. I will definitely be coming back!

They offer a ton of different products, from low end to high end and designer lines. Staff was awesome!!! Didnt pressure me into buying anything and gave me my space to shop (which is a pet peeve of mine lol) but were still available to answer questions and show me rings. 5 stars isnt enough!

Billy and his salesman are so friendly and helpful. Highly recommend

Great place to get a custom ring done..shes gonna love it if I ever find her!

Billy and his team are great at what they do!! Really enjoyed working with them on my jewelry needs

They did a very good job with helping me create a beautiful necklace! I will definitely be coming back!

I have used this jewelry company several times and Im always pleased with the results..Everyone is very nice and a pleasure to talk to..

Followed design format perfectly, on time and price quoted. Good job folks!

Wonderful staff and went above the norm to help me.

Awesome people, with a lot of knowledge!!

Billy and his staff are great.

Im very pleased with the staff at creative jewlers they dont mind to take the time needed to find what you need you just dont find that any Moore like you could in the old days I am truly grateful for the in there business I tell my wife its the only place I want to shop !! I would tell anyone to shop there great prices as well

Very friendly and helpful staff.

Great folks and great jewelry.

Does this store buy vintage jewelry?

Great help with designing a new ring

Wonderful service, friendly people, highly recommend

Excellent work and prices.

Awesome service and staff!!! Thank you!!!

Everyone is nice and very helpful !!!!