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Zales
301 Cox Creek Pkwy, Florence, AL 35630, United States
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Zales

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Review №1

Rebecca and Abby deserve 5 stars they helped me so much yesterday and today I highly recommend their services

Ma
Review №2

Rebecca is the best! So kind and helpful!!

MA
Review №3

Was going to buying a 5k bracelet for my wife tried putting $1,500 down but the computer said it canceled out we tried doing it twice but the stores computer wouldnt work i got frustrated and just left when I got home noticed my debit card got hit TWICE for the $1,500 went back and showed them what happened and I was told7-10 business days before it got refunded back to me. Thanks Zales you really no how to F up the Christmas season

he
Review №4

Good Afternoon everyone I brought a Gold Plate ring from zales like 1 month ago and it turn already, however I called customer service and told them the situation they give me a ref number : 39435063 and the will contact me in 21 days, therefore never get a response back so I decided to call back customer service lady from ZALES told me because My Fiancé wore the ring everyday for a month is the reason for a Gold Plate ring to turn . Like WOW as a Customer spending my hard earn money that’s a response and satisfaction I got not only that as a young man only the age of 22 years old trying to do what’s rite in this society that’s the outcome we have to deal with I’m high disappointed and ask no one to buy an engagement ring from Zales especially if you a young men in your teens working hard to empower our young generation

Bo
Review №5

Most Beautiful Diamonds in the World

Sh
Review №6

Always a pleasure

Na
Review №7

Great experience such nice people!

Se
Review №8

Got my engagement ring here and hasnt even been 2 months and the band already broke. Got a warranty so will get it fix when they resized my ring the band was all messed up it was suppose to be silver and you can tell where they burnt it together cause its a big black mark I spent a good enough money here for a better quality i got,I just know my wedding ring WILL NOT be from here.

ja
Review №9

I want to say that Sarai Ingle was very helpful during my visit to Zales she was very nice, friendly and patient she went out of her way to help me and I will recommend her and the store to anyone looking for some jewelry.

Information
4 Photos
9 Comments
4.4 Rating
  • Address:301 Cox Creek Pkwy, Florence, AL 35630, United States
  • Site:https://stores.zales.com/al/florence/301-cox-creek-pkwy-.html?cid=YEXT
  • Phone:+1 256-766-2651
Categories
  • Diamond dealer
  • Jewelry store
  • Gift shop
  • Goldsmith
  • Jeweler
  • Jewelry repair service
  • Silversmith
  • Watch repair service
  • Watch store
Working hours
  • Monday:9AM–10PM
  • Tuesday:9AM–10PM
  • Wednesday:9AM–10PM
  • Thursday:9AM–10PM
  • Friday:9AM–10PM
  • Saturday:8AM–10PM
  • Sunday:9AM–10PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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