We purchased from Sleep First and are very satisfied. Our sales rep Jose Guzman is very knowledgeable, he has a true interest on finding the best option for you. We enjoyed that we could choose calmly, test the different options, get our questions answered. We felt no pressure to make a decision. We also tested the massage chairs!!! WOW!!!! I want to be in one my whole day :)
Currently in the middle of a move and needed to find a bed for my daughter. I came to the store and wasn’t sure what to expect because I’m not from the area. However, from start to finish my experience here was one of the best experiences I’ve had while looking for a new mattress. Holly was an exceptional sales woman and was very kind to my daughter and exceptionally patient with my 4 year old testing a variety of different mattresses. I would definitely recommend coming here if you are in the market for something new. Their selection was fantastic, and their customer service skills are unmatched. I’ll definitely be coming back here for future purchases.
After years of suffering from sleeping on traditional mattresses we were enlightened on the benefits of sleeping on a Temper-pedic mattress. Alex Rogers’ knowledge and expertise was evident and key in our decision to buy this mattress. So happy that he was our sales person in the Folsom store! He made the process so enjoyable and efficient!
Jose was very nice to work with. Never tried to oversell, and I like that, very professional!
Great service from Tim, he made the process of buying a new bed very easy. He explained everything thoroughly and got me the best price. I shopped around other stores and this by far was the best deal. You won’t be disappointed with the service at this location!
Came in looking for a mattress for my daughter. Holly was terrific! She asked a lot of question to find out where my daughter may be in her sleep arena. Firm, soft, coils, hybrid etc. she led us thru all the specifics and allowed us to try out without feeling rushed or feel like we were pressured to buy. Wonderful experience!! She accommodated us with a fast delivery as well! Tim was very helpful with getting us our bundle of pillows and sheets! Please go see them when looking for a mattress!
Holly was fabulous! Buying a bed is never an easy task but I must say this time was pain free and easy! We found the perfect bed and happy to support local businesses too!
Hollie and Tim were able to provide us with a ton of information about selecting the right bed for my husband and me. They were attentive to our needs and found us the perfect mattress for the perfect price. Not to mention a quick delivery. Very happy with Sleep First and their employees!
My wife and I had a wonderful shopping experience. Tim and Holly were both gracious and informative “consultants” during our purchase process. We came here first, then went down the street to compare. After the offensive sales tactics from the other guys, we rushed back and bought from Tim and Holly. The prices were great and the service was amazing. We will come back and we will tell our friends to come here when they need a mattress.
Holly and Tim are THE duo at Sleep First Folsom location! I went in with my mom to look for a new mattress and they had so many varieties. Holly led us expertly through their three mattress types and levels of comfort and I didn’t feel rushed or pressured at all. Tim helped gather a few additional items we purchased as well as engaged us with witty conversations that I thoroughly enjoyed. The atmosphere is open and friendly and it was the best mattress buying experience I’ve had to date!
This was our first time in Sleep First so glad we came across them. Jarret helped us decide what mattress was best for us. We were in the market to replace our cal King after sleeping on our firm one for way to long. It was very clean and comfortable inside. Jarret was so great and patient. He showed us a handful of mattresses and didn’t rush us on trying each one. We did not feel pressured in purchasing anything we didn’t want to. Being able to try our bed for a full year and exchanging it for a different one is also great other stores typically offer 100 day and sleep first is 365 days!
Holly was a tremendous help. No pressure and great direction/insight. Worked to get my preferred mattress out ASAP. Great work.
Excellent service by Holly. She made the process simple, not pushy. Holly knows the products well and will set you up with the best bed at a great cost. Great overall experience.
Jarrett went above and beyond to make this an easy and enjoyable experience. He had excellent customer service and helped us find our mattress with ease and a smile. I would recommend this location and Jarrett for your next mattress purchase. No pressure at all and no annoying sales tactics he just wanted to help us find the right one.
Sleep First is an awesome resource when bed shopping!! Jared is a motivated rep who seeks to offer his customers with the best quote ever. No need to shop around, as he by far offers up the best quote on your new set up. He is also fun to work with!!
Holly and Jared were super helpful! No pressure, gave us time to make our decision and provided lots of options. Great Memorial sale as well!
I felt like Holly appreciated our business as much as we appreciated her customer service. Getting what we wanted at the best price was top priority for her. We are looking forward to the delivery of what could be the most valuable home purchase. Thank you Holly for your patience and sincerity. Cheri & Roger
Holly was very helpful in answering our questions when we needed to find a bed quickly. We got what we needed and all with a smile!
This is my first time buying a massage chair. My dad have been having a chronic pain due hard work during his young age. I have been researching for hundred of hours and finally decided on the massage chair. I contacts many places and massage brand even recommended me to buy from this store. That is how trustworthy this store is. And I am so happy that I did buy the massage chair from this company.The price is the best by far with a lot of extra bonuses. The company is delivered more than what I pay and ask for. The customer service is top notch. Jarret was the person helping me buy this massage chair. He is very professional and easy to talk to. He is also very helpful with payment and information about the products.I am 💯 percent confident to recommend friends and family to buy from this store. I would buy again as gift for another family member or different product from this company.5 STARS: ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
I was in the market for a bed and went to mattress firm first. The customer service was lacking and the service was not great. Went to sleep first, should have went to sleep first in the first place. The customer service was great and their pricing was very resonante. Would shop there again
Holly was an extremely friendly and helpful person who remained professional throughout the whole experience. She made sure to show me multiple mattresses until I found the one that was right for me. I feel grateful that I have finally found the right mattress for me, all thanks to her! 😄 👍
My family and I had a wonderful experience at Sleep First Mattress. Holly was so helpful and kind. She helped us find the perfect mattress at a great price. I’ll definitely be back to purchase my next mattress here! Thank you, Holly for your amazing customer service!!
Best mattress shopping experience I could ask for. Jarrett was extremely kind and patient! Highly recommended checking this place out for your next mattress.
Wow!!! Holly and Tim were fantastic!!! We were able to get something we didn’t even know we needed at a clearance price!! Shop Local, Support Local!!! Highly recommend.
Friendly, knowledgeable sleep experts. They truly know their products and what would work best for you. I wouldn’t shop anywhere else
Tim was super helpful, knowledgeable and my wife and I felt no pressure. Id recommend this store to anyone looking for a new bed!
We had a great experience at Sleep First Folsom with Jarrett! We arrived in Folsom with no furniture at all and made it to Sleep First near the end of the day. Even though it was later in the evening, Jarrett took plenty of time to explain the differences in the mattresses to us and let us try out any and all options. We never felt rushed or any pressure to make a purchase. Jarrett even arranged for us to get a mattress from another location that same day so we didn’t have to sleep on an air mattress. He was our first introduction to Folsom, and he even gave us some great food recommendations! We are extremely happy with our experience.
Alex was very professional and informative.
Holly was amazing! I started off liking a cheaper mattress and she offered other ones but she never once tried to upsell me, offered more options. Once we sat down to do paperwork she started applying every sale that applied and then some. Saved me quite a bit. And when my credit didn’t go through, she offered a layaway with a down payment. From start to finish I had a fantastic experience and I would recommend Sleep First to anyone look for a mattress
The customer service here was absolutely wonderful! Holly and Rocco were incredible and very helpful!
After shopping around at a few mattress stores I was pleasantly surprised when I was welcomed by Jarrett at the Folsom location. He was very friendly and knowledgeable of the mattress products in the store. He was quickly able to match our preferences with the proper mattress and we were very happy with price for quality of product. Recommend checking this place out and asking for Jarrett if you are looking for a affordable, high quality mattress.
Great service and great deals!
Such a great experience. They are very knowledgeable and we didn’t feel like we were being upsold on anything. We would definitely buy another bed from Sleep First.
Holly and Tim were flawless in assembling our order, we will be back.
When I walked in the store I was immediately helped. Alex was my sales consultant, he was very knowledgeable, friendly, and personable. It was a breathe of fresh air not being pressured to buy something. Got a great deal at a fair price. I would definetly recommend this place and Alex as your next purchase/consultant for a great night sleep in your new mattress! Definitely do not regret it with all the discounts, supporting a local businesses, and being treated like a person not a number buying something online. Thank you for everything!
We just bought our first massage chair from them. Amazing service and very clean store! Will definitely come back for their mattress.
Kind, friendly and helpful staff! First visit was with Julie who helped me narrow down my choices based on how I sleep. One week later, having visited other mattress stores, I revisited with Holly who answered all my questions and kindly gave me more information to help make my final choice and purchase. Could not ask for a better experience!
Holly was very helpful and attentive to our needs. Highly recommend this store for your mattress needs.
I had a great experience purchasing the mattress. Holly was very informative and helpful. Being a first time mattress buyer she was very patient in answering all my questions and concerns and also helped me pick out the best possible mattress option for me.
Excellent customer service! Very knowledgeable and helpful on picking out the perfect mattress.
Holly and Jarrett are awesome. They know almost everything about massage chairs and what they don’t know they will find out for you.
Excellent customer service from both sales associates. The pricing on the bed frame i purchased was a good price. Thank you
Jarret was so knowledgeable and friendly we learned everything we wanted to know about the Tempur-pedic line of products. Outstanding experience. Can’t wait to get our bed.
Worked with Fernando. He was super professional and extremely knowledgeable. I bought a Hybrid mattress from Sleep First, it’s amazing and so are the team members there. I highly recommend this Mattress store
Good customer service in helping make our decision
Great stop for a mattress. Looked at all ranges from cheap to out of price range. Jarrett helped us get a great deal on a mattress that really was comfortable to me.
Absolutely amazing. They are so helpful and the prices are amazing! I would definitely recommend.
Stopped in on Sunday to buy a matress.Got a child like lecture from the sales person, Jose, if thats his real name about wearing a mask, and how he would fined.When I asked if he wanted to make a sale, the badgering continue. Again I asked if he was ready to make a sale and he threw my wife and me out of the store.Thats alright. We went across the street and spent over $3000.00 at mattress firm with a professional sales person Mike. I have investment properties and will be telling all my associates not to shop at sleep first. Dont go
Xavier Zambrano from Sleep First Mattress at Palladio, Folsom reached out to me after I expressed my frustration of the replacement of my damaged foundation. He apologized for the delay and scheduled the replacement delivery in 3 days. And on top of that, he gave me a complimentary high quality Shredded Latex pillow. Thank you Xavier for going above and beyond in providing an excellent customer service.
Went in for a simple bed frame and mattress. Xavier showed me exactly what I was looking for and I left very happy. Excellent store, excellent service.
Great showroom & selection! Alex was really helpful, that with competitive pricing & 12 month sarifation with the bed guarantee made it easy to choose them!
We just bought a mattress here and the staff was very knowledgeable and accommodating. Very friendly and patient.
Amazing customer service experience. Super simple process. And great customer service from Conran!! Super excited to have my daughter experience her first real mattress !!!
Fernando was great. We were hesitant about buying at the first place, but with there 1 year comfort trail and 20 year warranty on Tempurpedic we ended up buying. The delivery went great, they were respectful to my family and even wore little booties to protect the floor as they delivered. Based on my experience I would recommend them to family.
Toni was fantastic. She found me a great new bed and adjustable frame. She made the purchase easy and fun. Five star rating on her and Sleep First!
The gentleman helping us was very kind and informative, would definitely buy from them again!
I would recommend Sleep First to my friends and family! Jarett was helpful, patient, and knowledgable of the products in the store.
Holly was very friendly and helpful . Will come back again.
Great customer service, quality mattresses, local business. I definitely recommend.
Toni took such great care of us! Weve had the same TempurPedic mattress set for 20 years and it was time for an update. We ended up with a Cal King Split TempurPedic set with Firm mattress on one side and Soft on the other. We also opted for the Sealy 3.0 remote-controlled split base. With free shipping, free pillows and a $300 Amazon gift card and a 1 year price-match guarantee, it was an easy decision to make. Remember to ask for Toni!
I love my new mattress thank you to Sleep First for giving me a better night sleep. I recommed the Sleep First to everyone!
Fast, efficient salesman with s great sense of humor! Thank you!
Jarrett was very attentive and informative, thank you
Fernando helped us getting a mattress and he was fantastic!
Wonderful customer service and extremely informative!
Helpful, friendly service.
Excellent reviews brought us in to Sleep First and we were not disappointed. Jose was friendly and knowledgeable and helped us find the perfect mattress to grow with my daughter. I would recommend them to anyobe.