user
F1 Systems
459 S Main St, Fond du Lac, WI 54935, United States
Appearance
F1 Systems
Comments
Do
Review №1

What a GREAT experience and service from the moment I walked in the door until when I walked out with my brand new computer that was built exactly to my needs and expectations. Marlend took time with me when I picked up my new computer to go over all the programs, which really was wonderful. He also went above and beyond to provide me with some specific programs I had asked about. So excited to work with Microsoft Publishing and others on my new computer> All this with peace of mind that I have F1 Systems to help me with any of my computer needs and maintenance moving forward. Highly RECOMMEND. THANKS AGAIN!!

er
Review №2

Was looking for a graphics card for my hubby for his birthday, and couldnt find one anywhere. I Saw that they had one in stock, called right away and was able to get it shortly after.. very nice and great to work with...will keep them in mind for the future...

Ra
Review №3

They were so lovely and immensely knowledgeable! I was in a jam, lost my lap top charger and I had school starting this week, normally its 50 bucks to get a new one but they told me to come right on down and gave me one for free! I couldnt believe how generous they were with their time, merchandise, and knowledge! I would recommend this store to anyone!

Co
Review №4

F1 Systems has extensive knowledge of the newest parts and trends with the computer market. I was impressed by the responsiveness and willingness to work with me. F1 Systems is my new Go-to place for anything computer!

Al
Review №5

Marlend is incredibly honest and hardworking. He got a very hard to get part for me and went the extra mile. Highly recommend this business and theyll be my first pick anytime I need something in the future!

Kr
Review №6

My computer knowledge is minimal. Its been great working with F1 systems 1 to 1 customer service and support. I had a confusing setup due to personal and work computers and multiple locations. F1 systems worked out all of the kinks to get me up and running. Timely responses to texts. Highly recommend the personal service and follow up.

Cr
Review №7

F1 systems in fond du lac is a great place for buying a computer and for servicing yours as well. Would recommend for PC needs.

Ka
Review №8

Thank you so much for fixing my laptop issue today! I received outstanding service from Marlend at F1, highly recommend his company and feel relieved I can turn to him should any other computer issues arise.

Ca
Review №9

I was very pleased with the service, price and turn around time. Im just moving back to the area after being gone for 23 years and had no idea who to contact when I had computer issues. F1 came highly recommended by some of my friends. Thank you for the great service!

Ca
Review №10

I have been looking for Professional, responsive computer support at a good value for my home and consulting business. F1 Systems has meet my requirements. Very responsive and professional and been worth every dime.

Ju
Review №11

Marlend was absolutely great to work with. Despite the fact that graphics cards are insanely difficult to get a hold of, especially at retail prices, I was able to purchase an EVGA FTW3 ULTRA 3080 for minimal markup. I received the card within days. 💯/ 💯 Would recommend F1 systems to everyone. Marlend is very knowledgeable and the customer service was excellent!

An
Review №12

I bought a new laptop. Very happy with the experience. Marlend took the time to explain everything to me, transferred info from old computer. He also helped me remotely hook up my printer. Great customer service.

An
Review №13

My laptop screen got destroyed on Christmas eve. I took it to F1 on Dec 26th. With the holidays, I had it back on Jan 4th. Price was very reasonable and great service. Highly recommend!

Ga
Review №14

Marlend was very attentive and responsive to the various needs that I have had over time. His advice and recommendations were helpful and useful, even when they did not benefit himself financially. I would have no hesitancy in recommending F1 for any IT needs.

Do
Review №15

We have a ASUS laptop with a keyboard that died and parts were near impossible to find. The team at F1 sourced a keyboard, installed it and it works like the day it was purchased.Great customer service and attention to detail.Highly recommended !

Ro
Review №16

I took my work computer to F1 Systems in Fond du Lac Wisconsin to have try and fix it, when our corporate IT dept was unable to do so. They fixed my computer quickly and correctly, it’s perfect now. They are very knowledgeable and professional. Their service was exemplary. I would recommend them to anybody with computer problems / issues.

Ki
Review №17

Reasonable rates and fast service. My laptop was repaired within 24 hours and is as good as new. Highly recommend

Lo
Review №18

My woman had just start working from home, I was able to explain what I needed to set her up with dual monitors and I was given the adapter I needed and she is happy. Thank you and if anything is needed in the further I will be paying this company a visit...forever customer.

Th
Review №19

F1 Systems has never let me down. Very knowledgeable and quick turn around. Had my PC fixed and updated within days, not week like some of the others. My BIG THANKS!

Ta
Review №20

Marlend is phenomenal at what he does. I was a little intimidated building my first PC, but he was there to help me with each step. He even spent the time with me to build it, and show how/where each component attached to the motherboard. I will only order PC components through him, and recommend that you do the same.

Ju
Review №21

If you have a problem with your computer, come and see Marlend with the magic hands! He fixed my 10 year old Apple Mac Pro like new! Works really fast now. Thanks Marlend

Ad
Review №22

Best place Ive been to for help with my PC. They were very kind. Highly recommend to people who dont know a lot about computers and for those who do. They helped me get my brand new laptop and also helped me build my own Tower. They are amazing and know what they are doing.

Lu
Review №23

Positive people that work there and very knowledgeable.

St
Review №24

He was very friendly and very supportive and explained what needs to be done and then he let me know if there was anything he found wrong and is very reasonable and professional for gaming computers or any type of computers. Best in Fond du Lac hands down for any type of computer needs.

Ma
Review №25

The F1 team did an awesome job recovering the files from my crashed hard drive and built me a super fast new computer. I’m very happy with their work and customer service.

Ru
Review №26

These people know their stuff! They are extremely knowledgeable and have been in business for so long that they have seen it all. They are also very diligent and will go to great lengths to solve your computer issues. Their rates are reasonable as well. I would highly recommend their service!

Mi
Review №27

Had a minor issue with an exhaust fan on my gaming rig. As someone with significant anxiety problems, its rare for me to walk away from a situation like this with my mind at ease. But I left F1 Systems with confidence that Id been well taken care of. Marlends knowledge and experience is plain to see from the get go. And there just isnt a substitute for a long time local business when it comes to service. Highly recommended.

Pa
Review №28

Marvin did an awesome job on my asus laptop. Have to see him again for a good cleaning soon.

li
Review №29

Honest, Knowledgeable, Friendly, Fast next door neighbor like service. For all your computer need search no further than F1 Systems, you wont regret it!

Jo
Review №30

Top notch! Excellent service!! Patient and persistent! Came in with 3 problems and Marlend fixed 14 items I didnt know I had! HIghly recommend this service.

Je
Review №31

Great service at a great price. Plus willing to work with customers to figure out there needs and help to design a system that fits there needs. I liked being able to sit down and talk about what components I really wanted and then we figured out the game plan to build the system that I wanted.. Did I end up building more then I really needed sure but I wanted to do it right the first time and not have to screw around with it for a long time. I loved the system that they helped me design and build. They are also the only ones I let work on my computer and have let work on my computers for the last 20+years. Its worth the hour drive each way for me to go to someplace that I know will take care of me..

Ma
Review №32

Outstanding customer service. Was patient and worked well with ALL this customers concerns. Explained services provided in words I could understand. Extremely pleased and grateful for their help. Highly recommend them.

Ch
Review №33

Marlend did a fantastic job! Repaired my laptop screen in a timely fashion and for a great price. Incredibly nice guy who really knows his stuff and is passionate about what he does. I would recommend F1 Systems to anyone looking for to get their computer repaired for an affordable price.

Br
Review №34

I have an older Dell laptop that the keyboard stopped working and keys were malfunctioning. I took it in and was immediately greeted with knowledge and options. Although its old. I chose to have it repaired. The cost was super reasonable, especially for the process that was required to fix it. He ordered a new keyboard for me and I had it back and fully functioning in 2 weeks. You wont be disappointed in the assistance you get and despite being very busy, they stayed in touch with updates. Highly recommended F1 systems

Br
Review №35

The service was amazing. So polite and extremely knowledgeable. I will be returning if I need anything in the future.

Ji
Review №36

I recently purchased a new system from F1 Systems on Main St.. What a refreshing experience! Sure wish I knew about these folks a long time ago. Seldom does one find a small business whose owners are extremely competent, honest, and supportive after the sale. These guys are the real deal. Thanks, Marlend and Linda. Youre top shelf.

Da
Review №37

Our old Windows computer died. So, we went to F1 Systems, and got a wonderful new Imac OX for our shop. It runs great! Also, Marlend and Linda help us with troubleshooting, and learning about our Apple product. They are very friendly, and have fast service. I high recommend them!

Ni
Review №38

Great help from Linda (owners wife) this morning. I had an issue that turned out to be malware (or the start of a virus on my computer) she was SO super helpful! She walked me right through it. It is perfect that they are local so you can trust them! I had my computer fixed there a few months ago, worked great since then and I love that I can call and just get a little help when I need it...without being nickel and dimed to death for help. HIGHLY recommend!

Co
Review №39

An efficient facility that has been in business for many years, run by a kind and polite man. Was honest and helpful. Did not try to scam me out of money. Will be going here for future needs. Clearly knows what they are doing!

An
Review №40

Marlend made a beast of a computer. I came in to his office not knowing to much about building a computer so he took his time telling me about each component that I would need. I gave him a idea of a budget and we hit it perfect with some pretty awesome parts in my build. I knew going to him I would end up with great service from an expert. Thank you for working with me to build an amazing gaming rig.

Ka
Review №41

Marlend and F1 Systems did a great job explaining what I should be looking for in a new laptop and getting me the best value for the $$. He patiently explained all the feature of my new laptop, what has been installed, and any follow up questions I have had.

Jo
Review №42

Great experience!... very helpful and knowledgeable owner:)

Ma
Review №43

A good all around service. Even when we had little problems just old folks Quick response to problems. we would recommend their service anytime.

Ch
Review №44

I want to respond to a recent poor review, since I was a witness to the situation. First of all, I was not an employee. I was a customer that one of the employees was working with. It is a very small store, and when 5 young guys walk in, it was a little intimidating.....with a lot of equipment accessible. (you just dont know who you can trust these days). The other employee told these young men, that the other employee was the expert at computer parts and that he would have to help them. The other employee told one of them, that if you want to look at anything, she would help, that they should not try to get the parts off the shelf themselves. (which he tried to do twice). After a bit, the other guys left the store and one stayed and was asked if there was anything she could help with. He said not right now and left. They were there not more than 5-8 min. (not 20 min.).Now my review. My computer indicated Disk Full....I called F1 and Marlend agreed an external drive would be my best option. He transferred a ton of files. When I came to pickup, he took the time to show me where the transferred files were and how to transfer to the external drive along with some other tips. Thanks Marlend!

Ra
Review №45

Are you looking for a new p.c. for your personal use or business? How about fixing a problem with your older computer? There is only one place in the greater FdL area to answer those questions. That place is F-1 Systems on the corner of Main and 11th streets in FdL. Ive been a customer of Marlend and Linda Bearwald for a couple of decades, and can testify that they provide the best service above and beyond the time that you purchase a new computer, or need to repair or update an older model. And you dont have to be in town to get their help. Recently, I had some problems with my new p.c. linking up to my printer. And being 1,500 miles away was not an issue. Marlend spent a considerable amount of time on the phone and worked with my p.c. to diagnose and get the devices to work together. Its rare these days to find business people like the Bearwalds who are technically knowledgeable, trustworthy, and will follow through to make sure that you are a satisfied customer.

Sh
Review №46

I highly recommend! The customer service was awesome and they did a great job troubleshooting and fixing my MacBook!

st
Review №47

Professionalism beyond compare around this area. I wouldnt trust anyone else to work on my computers.Thank you so much F1.

Ma
Review №48

These are honest, hard working people and working with them was a positive experience in every way. Decades of experience is evident in their approach to computer repairs. They also went out of their way to keep the cost down which is much appreciated. Thank you F1 Systems.

Wi
Review №49

I can’t say enough about my first time experience with F1! I took my MacBook in with storage issues and they fixed my problem along with updated my laptop with the newest software very efficiently in a few days. The part that I love most about F1 is that it is a small and extremely trustworthy business. The staff is super friendly and they bring lots of knowledge & over 30 years experience. The wonderful customer service however is what stood out in my book. Marlend, the owner continuously kept me in the loop via text and phone calls as to what was going on with my laptop and when it came time to pay for my fixed laptop Marlend sat down and explained everything to me.....plus he went above and beyond and added a new photo viewer so I could view my trail camera photos for hunting purposes a lot easier. You don’t get customer service like this at a silly Best Buy. F1, you got a new customer for life! To all people with PC issues I highly recommend checking this place out!

Ki
Review №50

Very professional and able to resolve computer issue in timely manner.

Bi
Review №51

I cannot thank Marlend enough for all the help he gave me. Retrieved documents off our crashed laptop & organized our new one. Also did this in a very timely manner, one day!! Very knowledgeable & willing to teach, I was a very happy customer, thanks Marlend.

Ma
Review №52

My hard drive was almost dead and I had Quick Books on it he was able to save everything that was on the old hard drive and got it back to me on a Sunday so I didnt miss any work TEN STARS !!

Ji
Review №53

Marlend was very helpful! He took time to help both with Malware removal on an old computer and ordering and explaination of a new computer. I appreciate how he answered all my questions and walked me through the operations of the new system rather than just sending me home with it to figure out on my own. I was taken care of in a kiind and timely manner. Great place to go for personalized service!

Su
Review №54

Marlend is very knowledgeable and helpful. Spent lots of time showing me the many things my computer will do. Recommend him highly.

Ca
Review №55

Excellent service every time I walk in! Great deals and a friendly atmosphere. If I have a problem, it gets fixed and I dont have any problems after.

Jo
Review №56

F1 Systems was great. I brought in an older computer for an issues that I was having. They fixed the problem and took care of some other issues I didnt know I had. The customer service was great and the staff were very knowledgeable. I would recommend them to anyone who want a personal local touch.

De
Review №57

We went with F1 Systems and had Marlend build us a great computer with all the bells and whistles at a great price! Marlend took the time to go over each component with us to assure the quality and compatibility for each piece. He also offered suggestions and information for additions that we hadn’t thought of. He and his wife are very knowledgeable and very helpful any time we had questions. We wouldn’t hesitate to go with F1 again! We’ve recommended our family and friends to go to F1 Systems with their computer needs. They have all been extremely pleased with the service they received. F1 Systems is a great business with great service and we highly recommend them!

Ji
Review №58

Great customer service and staff are very knowledgeable. I recently purchased a new computer from F1 and couldnt be happier with the experience. Marlend and staff are great to work with and the after the purchase service is great. All my future PC needs with be at F1 Systems!

St
Review №59

Marlend was very helpful with my Macbook Pro. I unfortunately spilled coffee all over it and he was helpful and proactive in getting the issue fixed. When he realized I needed a battery he had a new one the same day. Very knowledgeable, very professional I will not hesitate to go back for any of my Mac needs.

Pa
Review №60

One of the worst experiences I’ve had at a computer parts store. We walked into the store and got yelled at for having 5 people in the store at once. Afterwards, we were instantly told not to look around and that we had to ask someone to look at parts. I waited for about 20 minutes standing in the doorway, and the 3 workers who were there would not acknowledge me. All of my friends were considering buying computer parts but we decided that we will take our business elsewhere. Terrible employees.

Sa
Review №61

We called them last minute on a Saturday morning, to see if he could clean out (dust removal) of two of our towers. He said bring them in, no problem; and had them done in under an hour!! when ever possible, will bring our computer needs to them!

al
Review №62

Best place in town. Knowledgeable and very easy to deal with. Is like going to your friends house for help!

An
Review №63

Marlend was clear and helpful and was even able to show me what he was doing -- way better than watching it disappear behind a big stores desk and getting charged for random parts. Ill be stopping again if I need anything. Thank you!

Le
Review №64

Great service at a fair price!

De
Review №65

They are really expensive and had an attitude with me. And they could not even fix my problem that i went to them for.

Co
Review №66

Finding an actually fair, skilled and honest IT person seems to be one of the toughest tasks out there! I never would take something that holds so much personal information to anyone I couldnt trust or to big box services as you never know who is really working on your machine. Marlend and Linda are good people that really know what they are doing. I took a chance taking my box to F1 because whatever root virus was causing me so much problems eluded myself any IT person I knew. I am extremely glad I took that chance! Marlend fixed it up right. I will be taking my computers to F1 System and buying future components/computers from now on. Forget shopping around they will treat you right and make sure you get what you need and want.

Ga
Review №67

F1 Systems was awesome! He helped me work through issues that I could not resolve on my own!

Vo
Review №68

Oh my god had the worst time ever trying to buy the simplest parts. the guy there wanted nothing to do with me or the sales, he then shooed me away and said he was not going to sell me anything, the female staff were nice and amazing but he ruined the entire experience, furthermore the place reaks of cat urine and overloads of air freshener. never going there again, heard other bad things from other people too.

St
Review №69

Simply put F1 is the best.I have been dealing with them for over 15 years and recently bought a new home computer (the last one he built me lasted over 10 years).Good people and the best service anywhere. If you need a new computer or just need to clean up what you already have i highly recommend F1 as your computer HQ.

Pa
Review №70

I recently worked with F1 to build a system for photo and video editing. I knew that the system I needed to make my workflow fast and efficient would need to be custom built and I also knew, from past experience, that Marlend would have the knowledge to help me get the system I needed. This is the third system Ive bought from F1 in 20 years and Ive been happy every time. Marlend listened to what my requirements were and put together a number of options and explained all the pros and cons of each component choice. Ive had my new system for over a month now and it has sped up my workflow immensely.

Be
Review №71

First! My computer died and a friend referred me to F1. Marlend spent hours trying to find out the problem and gave me the verdict. Marlend and Linda were awesome in helping me find a new computer and explaining what had happened to my old one and what I would have on the new one. I was able to take it home and plug it right in. After using this computer for a couple of weeks, I had some questions. I called and Marlend explained everything and helped me find a program I needed. I have never had such wonderful service in all my computer years. I would give them more than a five star rating if I could and I would highly recommend them to everyone.

Do
Review №72

Always responsive with prompt service.

Sa
Review №73

Asked Marlend, to build me a small gaming computer, on a budget; and he did just that! It works wonderfully, and performs great! As I said on an earlier review; will use Marlend, and his business whenever we can!

Cr
Review №74

If you have a problem this is the only place to go, from small to big they can fix it or build it

di
Review №75

People took my computer to a couple of other local stores for service, and each time I got my computer back it was not fixed. Saw the F1 sign on Main Street and decided to give these guys a try, WOW, not only was my laptop fixed, other issues also got addressed and my computer has never ran better! Dont waste your time, Pick F1 Systems and your problems will be solved, and they are very honest and up front with what you really need!

St
Review №76

Thank you Marlend our computer is running great

Mi
Review №77

Absolutely love the customer support friendly atmosphere and the well versed knowledge of the owner of F1 Systems the products are all top of the line and what is amazing to see is that F1 Systems will not push you to buy anything really pricey that you dont need. they will talk over what your looking for and make sure that what your looking for is exactly what you walk away with. I will say that this experience is far better than going to a major retailer like Best Buy or Walmart. i will say that when i need to update to a new computer in a few years i know where im going to go first before anywhere else.

Za
Review №78

No assistance and poor treatment of customers.

Do
Review №79

F1 Systems took a sluggish computer, washed it, and made it fast again. Very knowledgeable and helpful.

Gr
Review №80

Marlend and Linda did a great job for me. They went way beyond what I expected. I will go back to F1 for whatever computer problems I run into in the future. AND I ran into another problem (3 months after this one) - went back to Marlend who fixed this one also. My advice: When a problem crops up, go to Marlend.

Br
Review №81

I have had my pc around a month now, I couldnt be happier with the pure performance of this beast of a Pc. The build time was very short and was very impressed by Marlend going above and beyond what i asked for! I would highly recommend F1 Computers!!!!

Ge
Review №82

Read my review from a yr ago when I 1st upgraded my computer to an Intel Skylake Ci7 6th gen system from the Haswell technology. Recently upgrade again to an Intel Kabylake Ci7 7th gen cpu and MB w/ all other components still usable. I wanted fast, honest and professional services which F1 provided again. They were able to transfer my data without any problems. No reason to go anywhere else for your computer needs.

Ca
Review №83

The only place that had a slight bridge for me without ordering one! Now I can get my beast up and running ☺️

Le
Review №84

SUPER SERVICE - repair done in less than 48 hours - reasonable prices by friendly, knowledgeable individuals

ke
Review №85

With age comes wisdom, one of the best here

Je
Review №86

An awesome experience took my computer there to have a trouble shot because of viruses

Ro
Review №87

Best experience ever with my computer!

Lu
Review №88

Very helpful, friendly, Outstanding service!

Ja
Review №89

We have been working with F1 for years and they always find ways to help clients. Thanks for everything!

Ly
Review №90

Very knowledgeable and friendly

ra
Review №91

The guy is a Genius

Jo
Review №92

Nice place

Information
44 Photos
92 Comments
4.7 Rating
  • Address:459 S Main St, Fond du Lac, WI 54935, United States
  • Site:https://f1systemsfdl.com/
  • Phone:+1 920-929-6492
Categories
  • Computer service
  • Computer networking center
  • Computer store
  • Computer support and services
  • Software company
Working hours
  • Monday:9AM–5:30PM
  • Tuesday:9AM–5:30PM
  • Wednesday:9AM–5:30PM
  • Thursday:10AM–2PM
  • Friday:Closed
  • Saturday:9AM–5:30PM
  • Sunday:9AM–5:30PM
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Similar organizations