Watch out for this place. Bought a couch and love seat new and not only were we sent the floor model instead of new in the box the love seat has a tear in the bottom of it. When we called to tell them we are told that since we paid cash then we would have to pay to get it repaired. I could understand that if we were the cause of the damage but it was delivered damaged therefore it should be fixed for free. We let them know immediately as the love seat came in the door.

Nice place better than I expected.Lexi is amazingDefinitely a good thing to have her.Will be going back again

Terrible experience. The manager who sold us furniture kept guaranteeing that we would receive the second one (that had to be ordered online) in a month, otherwise we didn’t want to buy the furniture at all. I guess she quit, didn’t relay any messages. I had to call them for 4 weeks for the refund difference for the longer couch we originally had. They informed me that would call me if the dates would get pushed back, no one called. I waited for the date it was to be delivered and it was being pushed back 3 months. Now, I’m stuck with one love seat, and can’t return. The employees also lied to their CEO (of Ashley Furniture) didn’t tell them what I was even wanting. He kept cutting me off, and just saying, “Nope, can’t do anything.” They weren’t even supposed to give me his number, but told me to call and ask him if he could help me. When I introduced myself to him he just started laughing. Absolutely terrible service, poor communication, I will NEVER buy from Lebakkens or Ashley Furniture.

Helpful and friendly staff!

Love the company and all they do to work with you. After falling on hard times during this covid they have been by my side and worked with us till the end

Absolutely the best company I’ve ever dealt with when it comes to helping people and working with them. Super knowledgeable and very helpful. Would recommend them to anyone! And I will definitely be back in the future!Thank you Lebakkens!!!!

The Manager of this business has gone above and beyond for me. One day when I had come in to make a payment she was finishing a phone call, that I could tell the customer was extremely upset about something. Something completely out of her control. She remained calm and pleasant even though this person was being pretty ugly to her. When she finished the phone call, that had clearly upset her. She took it in stride and processed my payment. She was courteous, efficient throughout everything. I spoke to her about my experiences of past employment in which I was a lead customer service agent and I understood how hard it could be to keep a happy face on after such an incident. She never once complained. I have recieved consistent outstanding service from this company. In my opinion she deserves a raise (I could hear how loud and angry the person was and she never once let it affect her professionalism).

The manager (Charisse) was amazing! She was very helpful and polite! I would use their service again! Highly recommend!!!

Excellent service with top notch products. Very affordable prices.

Outstanding experience after we worked thru some early miss communication. Charisse the manager was super friendly and extremely helpful. Would recommend.

Great selection, quick delivery, and most important fantastic staff. Very happy with our experience with them.

Customer service it great! They work with you if youre going to be late! Way better service than Get It Now!

All my experiences with the staff have been friendly and helpful. Only reason I didnt give 5 stars is that the price on products is inflated quite a bit, however it is rent to own.

Very nice people to help u in your time of need i would recommend them to everyone tht i know thanks guys u all made me feel better after all tht i had went through

Staff was very helpful and professional in Fondulac,Wi. Will diffinitely recommend them to friends and family.

Great customer service and super understanding! Charisse is great to work with!

Friendly service

Stephanie was very knowledgeable and personable my buying experience was great..I felt their terms were very fair and I definitely will buy from them again

Great customer service with a staff willing to go the extra mile for the satisfaction of the customers!

Do not go to this place for anything they have no common sense and don’t care about there customers all they want is your money and they make fake promises!

Great place will rent to own again nice staff

Fantastic!! we moved to the area, and needed a bed that night to sleep on, and they were great about it, and had it at our house at the same time when we got there.. will shop here always first!!!

Very friendly staff.

Great friendly staff

Fine