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WG&R Furniture
50 N Main St, Fond du Lac, WI 54935, United States
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WG&R Furniture
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Ja
Review №1

I was unable to go to the store in person but needed a recliner. The salesperson checked measurements for me. Did paperwork we could over the phone ad brought paperwork I had to sign to me. Thank you Dakota I love my new chair.

Be
Review №2

Staff wearing masks, hands-free sanitizer station at the door. Helpful and knowledgeable staff. We bought our sectional here and well be back here first when were looking again.

Je
Review №3

They just asked me once if I needed anything. I said Ill get u as soon as I know. They just let me shop and enjoy my time. Then I made a decent sized purchase. Very pleasant experience. Thank you Chris and friends.

Br
Review №4

This was my second shopping at WG&R furniture. On my first excursion I went in to browse. I was in shock and awe when I seen how unique some of there Accent pieces and accessories are. I ended up that day with three pieces from the store. Witch led me to Labor day weekend special. I of course saw plenty of other things that I would have loved to take home and redecorate my place. With that big special that went on allowed me to now add three bigger pieces to my place! I LOVE how my new decor is going to look when Im all done. Im going to amaze everyone on the transformation!So if youre ready for a fresh look, or just ready for new furniture WG&R FURNITURE is the place to go!!!Thank you for taking the time to read this 😀! And to get my honest opinion

Ma
Review №5

THEY DONT SWARM YOU.....period. Very friendly and easy going. Not pushy AT ALL. No upselling. We are customers for life.Big thanks to ZAKODA.....awesome to deal with.

Ca
Review №6

We had a great experience. Our sales manager was amazing! Lori Null did a great job of explaining everything to us. She went out of her way to make sure we got everything we wanted.

Me
Review №7

They have a lot to choose from. The salesman was very nice and helpful. Unfortunately like most furniture stores right now certain items arent available and wouldnt be for a little over 2 months. But overall a very nice experience

Ch
Review №8

Wide variety to look at. Very helpful service. Good prices.

De
Review №9

Lori was great to work with. She was very helpful and looked up different options for us. It was a fun furniture buying experience.

Si
Review №10

I had a great experience buying with WG&R. Lori Null was so helpful and I was happy with how comfortable she made us feel with the buying experience. They have a good selection and quick to answer any questions or concerns. Would highly recommend and cant wait to enjoy my new living room furniture.

La
Review №11

The purchasing experience was great and we love the use it or dont lose it plan regarding the warranty.

Am
Review №12

I have no clue about beds/mattresses and the purchasing of them. But my experience with Wg&G and their employees was amazing! I walked out feeling very informed and like I got exactly what I was looking for without spending a fortune! Thank you!

Ki
Review №13

Always amazing sales team! Found what I was looking for! Great experience over all! Thank you!

Er
Review №14

Horrible prices for cheaply made beds. I was searching for a nice bed, but all I saw was cheap particle board with laminate for high end retail prices. I would recommend buying at a discount store 1st a lot lower in prices and should your bed split or crack or just fall apart at least your not losing out on alot of money. 2nd thing that bothered me was why cant I just walk into a store look at their products make a well thought decision on a purchase before getting someone to buy it the moment I walked in the door it they were on me. 3rd issue I had dont ask how much money I am willing to spend its so tacky and for me as a customer obviously stepping into a furniture store I know what Im looking for the price in willing to spend and the prices you clearly mark is helpful I dont someone e to ask how much money I am willing to spend why does it matter and you shouldnt push the whole well I wouldnt wait to long they may not ne here in a couple weeks line haha the beds you showed were showcasee for a long time obviously not going anywhere.Whoever runs WG&R everywhere you need to drop the commissions thing the whole car salesman gig sucks and is annoying to customers, new training for all associates on edicate and mannerisms when speaking with customers or future potential buyers, give the customers time to look, feel out the product, and enjoy the experience if they start to leave then maybe approach them to be sure they sound what they were looking for or if you could assist on helping with any concerns like prices, finding different options if not in store, etc.

As
Review №15

I worked with Marcia and the experience my husband and I had was absolutely WONDERFUL! very patient and friendly and helped us find good quality furniture for very affordable pricing . We told her our vision and she helped us deliver it in the most way. We are so grateful as we just relocated to fond du lac, wi and WG&R and Marcia has made shopping for our home so easy and pleasant . Highly recommended!!!!

Ga
Review №16

Salesman was very knowledgeable and helpful. Will definitely be back when need more furniture. Thanks for Great experience.

Vi
Review №17

Absolutely loved Lori in the FDL location. Gave us time to think but also valuable information that made us feel more confident in what we are getting! Thank you Lori you are amazing!

Gr
Review №18

Lori was a pleasure to do business with! Very informative, friendly and welcoming my wife and I to FDL.

Ja
Review №19

Marcia was great about explaining differences in couches and why it would take a couple months to get our couches. Made the purchase pretty simple and quick.

Me
Review №20

Lori Null rocks! Go see her she will take good care of you hands down!

Pa
Review №21

Very helpful and smooth transaction helping my brother pick out a bed frame head board and night stand.

Pa
Review №22

Lori was a great sales person. She was pleasant, knew the product and very professional. I highly recommend her to others who are looking to buy furniture.

He
Review №23

Lori was very helpful,patient and kind to Kay Neitzel!

Pa
Review №24

Great staff and friendly atmosphere, good selection

Le
Review №25

Im not a fan of the employees immediately on you when you walk in, however, I do appreciate the attentiveness when you are ready to talk to someone.

Ja
Review №26

Laury was informative, nice, personal, and worked with our budget on finding the perfect mattress and bed frame. We went in not knowing much about mattresses and found exactly what we needed in less than an hour. Would recommend WG&R and ask for Laury!

Sa
Review №27

I had gone to WG&R for a couch and a dining room table set and Lori was just amazing! She didnt try to push me out of my limit and you can tell that she has a lot of knowledge about the furniture in the store. It was such a great experience especially since this is my first time buying my own furniture. I cant wait for everything to arrive! I would definitely recommend WG&R to anyone! Lori thank you so much for your help today!

Pa
Review №28

Store associate, Marsha, was very friendly, helpful, and knowledgeable. Will recommend WGNR to friends and family.

ja
Review №29

We were searching for a rocker and this is the first place we looked. When shopping around there was only one other place that was cheaper. (Covid times...it will be 2 months till we receive it) Good selection!

br
Review №30

With Covid finding a couch was near impossible! We recently moved and were in desperate need of a couch. After finding out that the store in Appleton had nothing in stock and would take months to come in I decided to take a look at the FDL store. I was quite surprised with what they had in stock and found one that I absolutely loved! Marcia helped me and we so helpful and sweet! I will always come to Marcia with any other furniture needs! She was amazing!

Tr
Review №31

Great service and very helpful in helping me decide on furniture, tv stand and matching end tables. 25% off was a great deal also

Ch
Review №32

Marsha went above and beyond with wonderful customer service, couldnt be happier with an A+ shopping experience, Thank you :)

Ka
Review №33

They have a wide variety of matresses, thats what I was looking for and the staff was very helpful.

Pa
Review №34

No recliners in stocks. Would have to wait 6 months for delivery. No thanks.

Ka
Review №35

Lori was a big help and super knowledgeable about the couches and mattresses. I am so excited to get my new Tempur-Pedic mattress!

Gr
Review №36

I had an excellent experience! I worked with Sales Manager Lori Null. I visited the store twice within a months period and worked with her both times in looking for new recliner chairs. She was super helpful, patient, kind and gave excellent suggestions. She went out of her way to answer my questions, let me take samples of potential chair coverings home (after helping me choose samples as I sought her advice) to try with carpeting and other furnishings. Lori was not high pressure. It was apparent that she wanted me to make a good choice and be happy with my decision. She explained everything that I needed to know about sales, returns, delivery, the Protect All Plan, etc. I purchased two recliners and couldnt have been more satisfied with my customer experience. Lori is excellent at her job and as a customer I can clearly tell she truly enjoys her work. She finds joy in helping people!

Ma
Review №37

Exceptional customer service! Very knowledgeable & friendly. Helped me with all my needs. Marsha Shaw is amazing to work with.I dont know who Mary Sue is though or how to edit the name 🤦‍♀️Signed... Lori Barnes

Sk
Review №38

Knowledgeable, friendly floor staff. Quality furniture. Very pleasant experience

Ti
Review №39

Gabriel was VERY helpful; had answers to my questions, took the time to help me look for additional items, knew the store, & items not in the store. I will return & arrange to have him assist me again & again & would highly recommend him & the store, which has high quality items & reasonable prices.

Br
Review №40

We had a very good experience shopping for a sofa. Lori was very friendly, very knowledgeable. She explained different sofas to us, the quality of each one and then let us look around on our own. Lori took a good deal of time with us and when we were close to deciding on a sofa, she said she would give us some time to talk between us and left our area.This is our first time working with Lori. We have purchased items from WG&R before. When we are in the search of any other new furniture items, we will ask for Lori. Very kind lady.

Pe
Review №41

Favorite furniture store!

vi
Review №42

I went in with my daughter a year ago and was pleasantly surprised at how helpful everyone was. I went today looking for a sofa. I explained my needs, higher seat,firmer sit. Lori was very helpful, ready to answer questions and help me find the right fit. I am glad I chose to go to wg&r. I will go back.

Ja
Review №43

Point of sale terminal down very low inventory 6 months on order

St
Review №44

Purchased a $1600.00 mattress about 2 weeks ago and was finally able to set it up 2 nights ago due to us setting up our new home. First night I slept on the mattress I went to bed at 2am after painting all day so didnt notice anything. Second night I slept on the bed I could not get comfortable and realized it was because my side of the mattress lacked support. The bottom half of my body sits higher then the top half of my body and my back is rounded due to the lack of support. We purchased this mattress because of the support it offered when we laid on it multiple times in the store, mind you a mattress that many people have laid on that still had support and was obviously broken in. I called the store and was transferred to a gentleman that handled their customer service. All he could tell me is that the mattress breaks down after laying on it...........IN 2 DAYS?????? I let him know my husband weighs more than I do and his side still has plenty of support and the one in the store that has been broken in still has plenty of support but yet the one spot on my side that I have laid on for 2 nights now is all of a sudden lacking support because of my impression??? I am 53 and 165, I think not. The customer service gentleman did not offer to make it right all he said was you can do a one time mattress re-select for a 10% fee. I dont want a different mattress I want the one I originally chose that is not defective!! I will tell you now, we have an entire home to furnish and I will be darned if we buy one more thing from WG&R furniture ever again. Shame on you!!!

17
Review №45

Lori was great. She didnt pressure us and was very knowledgeable on the items we were looking at. The products at WG&R were very nice with fair price points, and the event with breakfast snacks and mugs was a nice addition. I would highly recommend working with Lori, and we will definitely look to go back for future furniture and bedroom needs.

Al
Review №46

Great sales person in Fond du lac location. Thank you Lori

Vi
Review №47

We have made multiple purchases and are very happy with all. The service we received was outstanding. We have worked primarily with Jeff, but even our delivery guys were amazing. I recommend them to everyone!

St
Review №48

We had a great experience at WG&R furniture, and especially with Marcia. After visiting about 6 places, Marcia was the only sales person who helped us find something that would work in our home. So, we bought from them! Wed recommend making WG&R on your furniture shopping stop, and ask for Marcia!

Mi
Review №49

I was in more than a few times and Lori Null was very helpful. Seemed very genuine, wasnt all about a sale, share some of her honest preferences and talked to me about things I was unfamiliar with. Being a novelist to shopping for furniture she made it comfortable to ask any questions I may have had!

jo
Review №50

I would recommend going and shopping thier. Sales team was informed on the products and they were not pushy. They have a big selection and good prices. I did go to the Oshkosh store but I picked up my product at the fond du Lac store very friendly at that store also.

Sh
Review №51

Lori was excellent in helping me find the right couch to match my loveseat and to find a rocker recliner that would match my living room set, she helped me set up the perfect delivery time and location and worked with me to fit my budget. Excellent service!

Ma
Review №52

Best place to shop! Lots of inventory and wise people working it. Felt like a vacation. The layaway program makes it easy to buy large items! I’ll recommend anyone to go there.

Me
Review №53

Great experience! After being sold out of the couch I was originally looking at, Marcia showed me several options until I found a couch even better that the other one! The whole thing took less than 30 minutes, and it will be delivered to me, and they can have your old couch picked up at the same time.

Ca
Review №54

Service was good and being repeat customers, check out was quick since our information was already in the system. Salesperson was friendly and knowledgeable.

Ke
Review №55

Well I tell you I went in there and they got me fixed up and had me on the delivery before I know it and

Do
Review №56

We had a great experience. Sales consultant was very friendly and helpful. She answered all of our questions.

Re
Review №57

Stopped by to pick out a new recliner. The sales woman was very helpful in explaining the different types of chairs. My hubby bought me a new chair. ❤

Sh
Review №58

I bought a 5 piece set from here in 2012! My experience was very relaxed and I didnt feel pressured to change my want for Red Furniture because its a color not many carry well I got lucky they had a super comfy couch & loveseat and it wasnt anymore expensive than the other options I could have made! Although I lost the couches in a house fire, I didnt lose the coffee or end tables which I still am using today and they still look new. To my absolute amazement the tempered glass didnt even crack from the heat! I have recommended all who are in the market for furniture to check them out! You wont be disappointed!...

Ka
Review №59

Very good customer service. Not pressured and answered all my questions. I always have a good experience with each visit.

Je
Review №60

Great selection. Love our furniture.

Ma
Review №61

Lori was wonderful. She understood what I wanted and why. She showed me the perfect couch in the color I wanted and proceeded to order the loveseat I purchased. She bent over backwards to help me. I really appreciated all her help. She even got me a sale price.

Ro
Review №62

We are currently furnishing our brand new house and Marcia has been FANTASTIC!!! She is not pushy and took a consultative approach to figure out what would work best for our space from a functional and style standpoint. Would recommend her and the Fondy WG&R to anyone!!!

Br
Review №63

Good products and great prices. We looked at a few places in town and they were several hundreds less for quality couches. The store manager marcia was also very helpful and knowledgeable

Ch
Review №64

Very friendly / knowledgeable staff. Loved that they offer next day delivery and was able to place my furniture in the exact spot I wanted.

Ro
Review №65

Great service and great deals......

Ma
Review №66

Okay store, a bit overpriced as I found the exact SAME model lift chair from Ashley for $50 less on Wayfair

Ty
Review №67

Highly recommended!! I got a new couch love it for 400$! Great customer service I also got a table set they will even assemble it for you & deliver. LOVE IT, They are not pushy either great prices great experience dont think twice about going here!

Ki
Review №68

Marcia is awesome to work with, above and beyond in guest service! and the delivery associates were nice and helpful!

De
Review №69

Marsha at the Fond du Lac store is great. Very personable and friendly. Best of all honest and doesnt oversell

My
Review №70

So helpful and the CHEAPEST in the entire fond du lac area! We absolutely love our new sectional ❤️ best service and prices out of everyone in the area :)

Ta
Review №71

Our sales lady, Lori, was extremely helpful and kind. She was knowledgeable and promptly answered our questions leading to an awesome sale!

mo
Review №72

Marsha was fantastic! She was very helpful and knowledgeable, but without being pushy. Great experience!

Je
Review №73

Beautiful store! Everyone there was so helpful and I got a great deal on my furniture !

Ty
Review №74

Qualry furniture, reasonable prices and Great Customer Service. Highly recommend.

Pa
Review №75

Jeff was very professional, knowledgeable, and pleasant to deal with. I would recommend him and WG&R highly to my family and friends.

Je
Review №76

Happy with our new sectional couch & not bad priced

Ki
Review №77

Always like shopping at Wg&r. Most of the people are very helpful and friendly just one person there that is very rude but I never deal with that person. Marcia is usually my person shes awesome. The person Im saying that is rude probably really isnt just that I always deal with Marcia Shaw she always goes above and beyond to help with anything tou ask.I always send my friends and family to Marcia and if shes not available they usually have someone else who is very helpful 😊

bo
Review №78

Great service and great prices. See Seth very good salesmen

to
Review №79

Love this Downtown Fond du Lac store! Great selection and the assistance couldnt be better!

Ty
Review №80

Great store. Quality furniture and excellent customer service.

An
Review №81

Nice selection and the sales people are helpful and knowledgeable.

Br
Review №82

Good customer service.

Sh
Review №83

What a great day shopping at WG&R.. I was looking for clearance items and bought an area rug, 3 lamps, accent pieces and a fuzzy modern chair, all for $400.00. My sales associate, Jeff Spaulding wrote the text book on customer service. Our home remodel is coming together:)

Le
Review №84

The experiance in the store was plesant, however after spending 2400.00 and told I would get a call back by the end of day with a delivery time, after waiting 3 days called only to be told my sales person was out with a sick kid but they would call him at home to see what was going on and call right back waited another 24 hours no call back. Horrible follow up they got their sale and commissions and now they seem to lack even basic customer service skills.

Ti
Review №85

Lori was great to work with and she got our Christmas gift before Christmas as promised. Awesome furniture store!

Sh
Review №86

Britany was great! Great service and answered any questions! Friendly and professional

Be
Review №87

Beautiful furniture and prices are decent. Cant wait to purchase from here in the future

Ka
Review №88

The staff is super awesome! 2 thumbs up!!

Jo
Review №89

Marcia was absolutely fantastic, professional knowledgeable and has the intangibles of a fantastic sales manager

Er
Review №90

Great furniture store, love the building and layout.

Al
Review №91

Lori is a great salesperson and helped us find exactly what we needed!

Br
Review №92

This location is a treat, really great old building. A great place if youre looking for budget furniture.

Sa
Review №93

Nice furniture and friendly employees

ma
Review №94

Sales Woman very courteous

St
Review №95

She helped us pick out furniture

be
Review №96

Weve been to WGR for all of our furniture needs. If you stop in Fond du Lac see Jeff Spaulding, if youre in Oshkosh see Leon Foerster. Both are knowledgeable and very friendly. They are both very knowledgable about their product, WGR, and what they can bring to you and your designing needs. We had a great experience with both places. Check them out today!

Pa
Review №97

Quality Furniture, Great Prices.Cheap Delivery. No Pressure.Bought this Today.

Ch
Review №98

Great selection of furniture. Staff was very helpful.

Mi
Review №99

Found what we were looking for. Good prices

Je
Review №100

Very friendly staff willing to help u find what u need and what you looking for and to get it to your house and try to see if u can get financing to get what you are looking for...

Information
42 Photos
100 Comments
4.6 Rating
  • Address:50 N Main St, Fond du Lac, WI 54935, United States
  • Site:https://wgrfurniture.com/
  • Phone:+1 920-921-6370
Categories
  • Furniture store
  • Mattress store
Working hours
  • Monday:11AM–5PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–6PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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