Been going here for years with no issues until today. My battery died. I found my invoice (which everyone should keep) showing it has a 75 month warranty with a 24 month free replacement. It had been 25 months. So I take the battery in to get a pro rated replacement but the counter person said the battery didnt have a warranty and if I wanted a battery it was going to cost $124 for a new one. I told them the invoice says there is a 75 month warranty. He then said looks like the battery I brought in was a replacement for a battery I bought in 2014 which was correct. I bought a battery in 2014 and it died in 2018. I brought it in and received another battery I had to get prorated which was no big deal. Paid $70 and got a new battery. So now in 2020 the battery died and Im here to get a new one but he is saying when I got the battery in 2018, the warranty doesnt transfer so there is no warranty. I then left and called their corporate office. Spoke to a helpful person there named Elisa. She explained to me the battery does have a warranty and I should talk to Vincent the store manager. I asked to talked to him but was informed he was on the phone. So I waited. I still had Elisa on the phone who was nice enough to wait on the line with me while I get everything situated. Several minutes went by and I was still waiting. Other employees asked if I had been helped. I told them I was waiting for Vincent. They said they would check for me. Another employee, Randy, took it a step further and asked if he can help me, which was nice. I explained the situation to him and gave him the invoice. He said hell bring it to Vincents attention. He came back and said Vincent told them to do a 25 month pro rate for a new battery. Which came out to $40 plus tax. I expressed my gratitude then hung up with Elisa at corporate. Michael then helps me out on the laptop but after saying the battery will be waiting for me outside, comes back and says he cannot find the battery. He said in the system it shows there were 3 but he couldnt find any. I said I need to get this battery and asked if there was a comparable battery he can give me instead. He said he has one but he would need to cancel everything and charge me for a new battery. This was frustrating. It seemed to me there were set on selling me a new battery and it didnt matter what I said. I told Michael Im going to call corporate again and asked to speak to Vincent. He went to the back to talk to Vincent then came back out and brought out a battery and said Vincent said he can give me this battery which I was told had more power and that he wouldnt have to charge me anything additional. This was definitely frustrating to say the least. I wished I wouldve got the 1st persons name who helped me and let everyone know he was not helpful and only cared about selling me a new battery. I disliked having to call corporate and being proactive about the situation but I felt I was being taken advantage of. Ill probably never return and when this battery goes out I will go with another battery store.

Great service in person. Cant say the same for their website. I tried registering to get their 5% discount and it just sends you in endless loops. Their sales rep was kind enough to give me the online price. Thank you

They take care of you in a time you manner you in and out

I would recommend coming here again. Great service and good prices.

Good guys there and good prices

Great place to get quality batteries at a good price and very helpful service. I will be back for all my battery needs.

Excellent customer service, Sheri and Michael are super cool

They were closed n no information anywhere n this was at 10:30 a.m. 😞😎

Great Place to buy & repair battery and Cables. good and so so good

Friendly, and informative staff. They checked the voltage of the battery before I purchased. I would definitely buy from here again.

Fast and courteous, also a good value for my hard-earned dollar! I bought a battery a year ago form these guys and it still has new battery crank! The only reason Im on this page a year later is that my wifes car died this morning in the garage, no horn, dim lights, and a clicking when she tried to turn it over, we live out of the area but I work in Fontana and go in early. Remembering the good experience I had last time, I plan on going there today after work and buy another battery. I got a good deal even without a core last time. Ill review again in the future.

Very poor quality batteries and extremely poor service on warranty,

Went in for a battery for my car remote. Cost? $.99. the gentleman here replaced it for me as if I were spending a fortune!!! I would highly recommend this place for any battery needs

Are You Guys Open Today

Very nice good people highly recomended even its busy he tried to do his best to help the customer high5 nelson! Ur awesome and shee who answer my phone inquiry is so helpful i be back and will bring more business! GOOD JOB AND GOD BLESS!-rakel :)

Quick and knowledgeable service. They didnt have my battery in stock and clerk graciously directed me to competitor.

Excellent service & great deals - ask for Chris

Very nice and helpful people, always thanks...

Best battery shop in the so cal area

Good prices! and they know batteries,

Very nice and helpful guys.

Pay the you the best price in batteries

They help customers fast

Great customer service

Hung up on me before I was done talking when he found out they didn’t carry the battery I was looking for.

Good service