I bought a scion tc engine and its running like new, I highly recommend this place for all your car parts needs.The secretary Bridget is really friendly and efficient.
I have been buying part from there yard and have had great results, I am sure there other people have not giving smart parts a real chance to redeem the customer satisfaction that they want, but people have to realize that the parts are used and if they want 100% quality they should buy new or dealer parts for best satisfaction
Recently purchased a radio for a 2003 Honda Accord. I received a defective radio. WORST CUSTOMER SERVICE EVER!...and not just any counter person, from the owners themselves! Never had a purchase go this bad. DO NOT EVER BUY A PART FROM THESE PEOPLE, DONT MAKE THAT MISTAKE. Because when have to return it, and you will have to, youll be lucky if they even answer you.
I bought a transmission and driver didnt wanted to get the core the same day he dropped... they never picked up the core to give my money back.... 3 weeks already and they still have no time 👎👎👎👎
Satisfied for the used part for my Toyota transmission work really good and the costumer service was great really helpful and nice Thanks Bridget for your help
Very disappointed, bought an engine for our daughters 2005 XB and turned out bad. After installation we test drove for about 35 miles and engine gave out. We had vehicle towed back to shop. We contacted Alex at Smart Parts for the Warranty and immediately denied it, he told me heat tabs are melted and no warranty, I Never told him what issue was when he told me what the engine had, as if he sold me a bad engine from the beginning......very unprofessional....not helpful at all....I hope they enjoy the money they made from our daughter.....another case for the court....
Good service
Ive returned a coil pack in working condition, just because of very small cracks, they replace it for me with another one. Cool to do business.
Good people like this place for my used parts
They had the part i needed right on hand i was in an out in 2 minutes
It is a lousy service Mrs. Bridget who is at the desk serving the lousy and poorly faced customer attends until she wants to I went to ask for something and the lady talking about shampoo and I dont know what else until I told her that if I was going to attend only I did Sincerely attended me to return I do not believe. until they change secretaries because as a lousy and badly educated service
They helped me with the transmission of my Honda I am happy because the price was the best and they delivered it to me with my mechanic the next day and my car runs perfect, Thank you