This is by far the best Jiffy Lube service I ever got! The team was super busy on Sunday afternoon, but they were following the process, not skipping any single step - topped off windshield fluid, cleaned the windows, and of course did the oil change.During the entire time they were professional and courteous.Thank you so much for doing a great job, and I will definitely be back!
Everyone was very friendly and efficient. The service was fast at a busy time, which I appreciated. The first person who greeted me was Blake, who proved to be especially helpful throughout my time there, making sure I did not slip walking with my cane when going over to give my information and even gave me his name and number when I told him my vision would mean that I couldnt drive much longer. He offered to help when he could. What a treasure that young man is to yor business and our city!
Great experience! Steven helped me out, and was so fast. It was my first time here, it definitely wont be my last.
Great experience! Friendly and informative staff. Quick service and comfortable while waiting. Will be returning to this location.
Very professional and extremely helpful. Those guys will get you in and outas fast as they can. No regrets at all.
They broke 2 of my hubcaps. When the manager learned of this they immediately offered to order and replace hubcaps or offer a free oil change. Very receptive and appreciated.
I got an oil change and a radiator fluid refresh. John was an awesome person to talk to and was very attentive and thorough with what my car needed and also a very nice person. Another of the team members helped to get me an amazing price on the services. My car feels like its running great and I have no buyers remorse. Their Jiffy Lube is great!!
Stephen is absolutely awesome! Wouldn’t go anywhere else! Professional and quick.
Good place for windshield repairs, except that it takes forever for their internet to pull up insurance cards
This is my first time coming to this location in Fort Collins and I will no longer go anywhere else! Right upon arrival John G. was very professional, fun, and personable! The vibe here was of a lot of knowledge, positive energy, and helpfulness! John G. took time to walk me through my diagnostic and say what was recommended vs. what was absolutely necessary, which I more than appreciated. I know nothing about cars (especially mine hahaha), so feeling informed instead of judged made my experience that much greater! The techs were fast, efficient, and accommodating! Even the cashier was instrumental in my good experience here! I came out of the service feeling confident in the work done and my car is already running so smooth. Can’t recommend this place and their people enough!! You are so so appreciated!!
Had my windshield crack repaired. Super professional, nice people. They work fast but it’s quality so I was happy! Thanks guys
The folks at this Jiffy Lube always do a fantastic job! I feel like Im in good hands! They always treat me respectfully and are very professional. Awesome!
Rey and Jen did an awesome job they were very professional love this jiffy lube location
I have been using this shop for years and they are always friendly, efficient and preforms an excellent quality if work
Great place for a quick and professional oil change with no appointment needed. All staff were very pleasant and helpful. Definitely go close to opening time if on the weekend and check out their website ahead of time for coupons/deals!
Steven is awesome, topped of my oil and changed the burnt out turn signal for no cost! Told me honesty what I needed and out of their quick.
I was extremely disappointed to find that because they insisted on up selling us on other things we didn’t need - they decided to make our battery unusable! We called and they then said they couldn’t do anything to help, like this happens all the time. After reading more reviews, it would seem that it does happen a lot with plenty more of their clientele. I won’t be going to back or will never recommend anyone use Jiffy Lube.
Great experience! Very nice and professional people. Quick as well. Even let us bring our cat inside the lobby while we wait. Highly recommend!! Thank you:)
Good service but they always try to up sell you on everything. I guess what place doesnt though. They are nice customer service and they always get you in and out in a timely manner.
John was extremely thorough when explaining what was going on with my vehicle. He was helpful in helping me decide which services I absolutely needed and which were okay to put off- essentially helping me spend my money wisely, which I SO appreciate! They always do great work. I’ll continue using them!
Today I had my windshield repair at Jiffy lube. Steve is an awesome technician at the service center who promptly fixed the issue in a timely manner. I have used other oil change services from Jiffy lube in the past and very satisfied with the quality of service provided by the center
These guys are AMAZING!!!! Especially their tech Steven! Not only did he provide exceptional service but also super kind and helpful!! And they were incredibly speedy. Thank you for all your help :) keep up the great work guys!!
I came here to get some new wiper blades when there was a line of cars. A mechanic came out and replaced them within 5 minutes of being there and it was AWESOME! Super quick, super friendly, and super cheap. I will definitely be back.
I had a small windshield chip on my new Mazda, I went to a well known windshield repair shop in Fort Collins where I was told it wouldn’t be able to get filled and my only option was to replace the entire windshield. I decided to get a second opinion at Jiffy Lube, and they did an incredible job. Heath along with another manager I believe named Jerry (maybe Justin?) we’re incredibly efficient. You can barely even tell there was ever a chip in the windshield! My insurance didn’t cover the cost of this repair so it was to be paid out of pocket, and they were wonderful and willing to work with me. I get nervous going to places like this since I know nothing about cars, but the entire staff was super easy going, welcoming, and the woman working at check it had such an incredible personality. Super easy going, in a great mood, cleaning the coffee area, bathrooms, she was wonderful. Overall I would 100% recommend this Jiffy Lube location!
3 times now after my oil change my check engine light is on. Wasnt on when I came there! Person who did my oil change check for codes and found nothing for the 3rd time!! Learn your job and reset check engine lights. Considering you are in a business dealing with engines!!
Great service. They really checked my car and I ended up getting my tires pumped up, windows washed and car vacuumed for free. I was given information on my car by John in a very knowledgeable and kind way. Overall great experience.
10/10, wait was short and super friendly staff. They were really accommodating even though I didn’t have my insurance, Blake helped me out with free rock chip repairs!
Steve and Jerry were extremely helpful! They completed my oil change very quickly, vacuumed out my car, filled my tires, found me a coupon and then helped me fix a rock chip. I will definitely be back!
They are quick and super helpful! Blake was very friendly and made sure everything was good to go, thanks so much!
Fast, good, reliable car and customer service. I am happy to go back. I have only gotten my windshield fixed here so far but, I will go for other services in the future.
I needed an oil change and Engine flush before a road trip. The Crew at Jiffy Lube was friendly, fast, and did excellent work on my Honda. They gave me a 20% discount, even though I only had a 10% off oil change coupon. Would recommend.
Very professional, clear communication. Extremely efficient, and got it done at a great price. Would recommend!
Technicians were very helpful and walked me through all the proposed repairs on my car. Super friendly staff that cares about you and your business!
Steven will set you up right. He even fixed a chip in my windshield at no extra cost!! This Jiffy Lube is the place to be and its team goes above and beyond for their customers.
Blake was extremely welcoming, friendly, supportive, and attentive when I went in today. He provided incredible customer service and high quality service to my vehicle. Get this guy a promotion!
Blake was awesome! He was extremely professional and helpful! He did a great job of filling a nick in my windshield - I was in and out of the garage in 5 minutes!
This was my first visit to this location. I have been going to Jiffy Lube for years for my oil changes, and often they are always so busy and it can take awhile to get through the line. This location, however, was really fast and it surprised me. Everyone was really nice and professional. Loved it!!
Jenna and Steven were very kind and helpful. Would recommend to anyone!
I stopped by to get an oil change and was pleasantly surprised by the friendly staff and extremely attentive, quick services received. It felt as if everyone working was in high spirits. Great experience.
Everyone was very nice and professional. The service was excellent. I will definitely use them again.
Everyone here is so kind and helpful! They are quick, efficient, and did an amazing job when I just had to come in and get my brake light changed. Definitely recommend and will be coming here again!
These guys are great, John helped me out and was very friendly and professional. Ive been here a few times and never been disappointed.
Quick and easy oil change and air filter replacement! They also fixed a few rock chips in my windshield. Everyone was pleasant and easy to work with.
Great experience, John was able to help me out and explain the necessary things needed for my Lexus to keep it nice and running! Awesome work and great customer service!
Excellent service. Professional and fast! Thanks guys!
Wonderful service, friendly, down to earth staff. Quick and easy.
New in town and found Jiffy Lube driving by. Met JENNA and she was fantastic! Great attitude and smile! Very friendly and offered great service. Ive found my oil change go-to place!
I came to jiffy lube to get a chip repair on my windshield and found out just how awesome the staff is! Very friendly and very professional - I was helped by a young guy named Blake and he was amazing. I recommend everybody in Fort Collins come here!
Jenna and the team at this jiffy lube location provided exceptional service! They were super friendly, and got me checked in quickly even though they were pretty busy. Thank you, team for all your hard work and excellent service!
Super awesome and prompt place that I would suggest anyone going to for their car needs. John was really informative, helpful, and made sure to let me know of any changes which I really appreciated - definitely the best place in foco!
I went for an oil change and needed a rock chip repaired. I thought the rock chip repairs were free but realized it was only if you had full coverage insurance which I do not have. They gave it to me for free anyways! Very thankful for the generous service :)
I had an amazing experience with Jenna as she fixed my windshield chip ! (:
Always good, courteous service. Jenna was knowledge and efficient, working people through quickly. The techs were thorough and explained everything going on with my vehicle without overly pushing services. I’ve never questioned whether or not they’ll do a good job, so I keep coming back. Would recommend
This place is always great! Blake was great and super helpful
Great service in and out quickly. The staff was so professional
From the moment I showed up to the moment I left I received exceptional service!
My oil change became a three day event and a huge waste of my time. I came in for a routine oil change on Sunday and the technician broke the valve stem on my tire. I was told they already had the tire and it would be fixed tomorrow, thats fine. So I dropped my truck back off at 8:30am Monday morning and was told it would be fixed in a couple hours. Drove by at about 2pm to get groceries and nothing had been done. I had to call at 6pm (one hour before closing) because STILL absolutely nothing had been done. Ken told me we just have to slap it on... Ken lied. I told him Id be there before 7pm to pick it up but when I got there 30 minutes after my phone call the only change was that my truck was jacked up. We were then told someone was out getting the tire (which I was told both the day before, that morning, and on the phone 30 minutes ago, they already had) and would be another 10 minutes. They then proceeded to forget about us in the parking lot. After we went in to the store and reminded them, they finally got started on it maybe 5-10 minutes before they were supposed to close. Then they couldnt figure out how to get my spare back on. At one point they thought it was broke/stripped and offered discounted repairs if they were needed. There was absolutely no way I was paying for repairs for something that had worked just fine the day before (they had to get the spare off someway after breaking the other tire), meaning they broke it and it was their responsibility just like the tire. This took at least another 20 minutes before they called the technician back out and she got it fixed at almost 8pm. So something that shouldve taken a few hours took over eleven. They told me Tuesday morning that they were using the wrong side.... We sat in the parking lot for an hour waiting for them to fix something that I was told shouldve been done by around noon and then on the phone should only take a few minutes. We eventually gave up on them which is why I picked it up Tuesday morning. So overall, very bad experience, huge waste of my time (especially if I hadnt had the option of another vehicle), received very weak apologies, and terrible service on a problem they caused. I will not be returning to Jiffy Lube to say the least. Id say definitely dont come here for tires at the absolute least.
Jenna was so helpful and really knows what shes doing. A great employee. We are from out of town and lucky we found your shop.J. Uhc
I want to say the staff was friendly and helpful. However, I got a coupon in the mail for an oil change for $20.21. Took the car in and they said they didnt have the oil in stock for that and it would cost $90. They got me with the fine print! Also, the free chip repair thing is tricky. If you are doing a free chip repair there, make sure to ask your insurance agent about your rate increasing due to filing the claim.Update 3/5/21. I provided feedback through their customer satisfaction survey and the owner sent me a check to reimburse me for the addition cost. Great to see the owner stepping up to make things right. Thanks!
Ive always had good experiences at this place of business but most recently, Blake took care of my car and was very thorough with explaining exactly what was going on with my car! It was timely and I was able to get the rest of my plans day finished on time afterwords. overall great experience with a great worker of probably many.
Steven is awesome and he helped me out big time. Thankyou Steven!!
I came in for Rick chips, very helpful. Jenna and Little Jerry was amazing, super friendly. Will be back
I went in and Matt John and Blaketook care of me in a timely manner. Don’t know much about cars so they gave me a full run down of everything
Steven was awesome! very friendly and very accommodating, would recommend to anyone needing service! 10/10
This is by far the best Jiffy lube I have gone to. Steven, the manager was my tech. He was amazing. He had great customer service, let me know everything that needed to be done, made sure it was done right, and was Fast and friendly. This is the Jiffy Lube that you must go to. They are on point with everything they do and Steven stands behind everything he does. Very proud of my tech. I would recommend him to everybody
Every time I come here, they offer great, professional service, and everyone is very friendly. They even gave me a free window cleaning. :)
Jenna and Gerald did a great job and was very professional. I definitely recommend coming here. Effective and efficient work
Stephen was really awesome and helpful, he made the process incredibly simple! Thanks Stephen
This Jiffy Lube is fast and everyone is super helpful! I worked with Steven and he helped with everything my car needed and more.
Good staff, no appointment needed, helpful and not pushy
Friendly, helpful, great customer service. efficient.
Yobani..Steven....Jerry....and Connor are on point all the time...i wont go anywhere else..they are super professional...honest...and get things done the right way. This store has more employees but these four are the ones that make that place what it is!!
Went to get service on my car. Steven was very helpful and professional. Will definitely come back again! 5 out of 5 no question.
Jenna was fantastic. Had a few chips in my windshield and they took care of it quickly at the end of their day even when my insurance wouldn’t answer their phones... Wish Farmers Insurance was a professional as this shop. Job well done!
John helped me out fantasticly, couldnt have had a better service
Stephen was great. Changed my oil, diff fluid and brake fluid. He gave me a good price and everything was super great. I would recommend him and this place. Thanks Stephen.
They were all super nice and helpful, making sure that I got everything I needed in the most cost efficient way possible
Steven was great and he helped me out a lot! I wasnt sure if my transmission oil was leaking or full, and I took it in and got all my questions answered. It was free of charge for them to check it out and top it off. I will definitely be going back!
Steven was very friendly and nice! He answered all my questions and was very helpful!
Jiffy lube is great and if you have the oil pan bolt stripped they can take it off and save you lots of money!!
Has a striped bolt could get it off went to jiffy Lube and they were able to get it off with getting a new air filter
Driving home on a rainy-snowy night, my windshield wiper blade flew off into the road and was run over by another vehicle. Made it the short distance home but was so worried about getting it replaced the next day. Went to JL before work the next morning and the tech had me out of there in ten minutes with a new blade and no charge. When does that ever happen? A random act of kindness. So many bad things have happened in my life lately that this made me want to cry. I have been a devoted customer and will continue to be.
Steven was amazing he ran me through everything that was or was about to be bad. And he gave me some pointers on what to do too keep my car running the absolute best that it can run at. I highly recommend this jiffy lube the customer service was great.
Steven is full send effing awesome. Thanks man! Ill be back
These guys were awesome! Best service! They did way more than expected and so nice and friendly. Definitely worth it!
Steven has changes my oil at Jiffy Lube and I continue to come back because of his professionalism and honesty. He is a great worker and always helps me understand any issues going on with my oil / vehicle. Make sure you check out Steven at this location as he’s always been very kind and helpful! As a young college student it’s easy for me to get confused or simply not understand how to keep up the maintenance of my vehicle. This is a trustworthy place that cares their customers satisfaction!
First oil change on new ride.Over filled my not by just 1 gallon. BuT 5 gallons and I paid upgraded oil and quality was worse then the low grade oil
Today at Jiffy Lube which I frequent a lot I had the best service ever with Jerry!! So professional and a great guy!
Super nice, fast, and reasonable. They even fixed my chipped windshield! Complimentary coffee is nice, too. Aslyn and Heath in store 17 too good care of me.
I had a great experience at Jiffy Lube in Fort Collins! Steven was quick, accommodating, and very professional. I would highly recommend them for your maintenance needs!
Heath and Blake were great. Good my oil change done quick and threw in free rock chip repair. Didn’t try to sell me on anything I didn’t need.
Went to Jiffy Lube because I really needed a new headlight bulb on short notice. Steven was extremely courteous and helpful and had me out of there lightning fast. I highly recommend coming here if you need some quick, quality service done on your vehicle!
Attended to by Gerald. Got in and out real quick. Great service!
Great service. Jenna is great. Vibrant personality and is very motivated. She ran out to my car.
Jenna and Tara took great care of me and even fixed a couple of cracks in my windshield for free. Definitely recommend!
Very professional and fast. Just routine maintenance. Always taken care of well by the team. (And they have good coupons too!)
They were able to fit me in to get an oil change and within a matter of 30 mins I was back on the road again. The employees were very professional, efficient, and friendly.
This Jiffy Lube is amazing they are the best Steven always helps me out and gives me the best deals and a service that I can trust.
Jerry runs a solid crew and has always taken care of my needs. He answers my questions and the whole place is full of friendly, cool technicians. -Bo with The Red Silverado
Blake and Heath showed me great customer service and made everything stress free and they got me in and out in no time! I would highly recommend if you want great service and even greater prices.