Was on vacay. Got a nail in my tire, Walmart to the rescue. Not only did they plug it, they patched it from the inside too. The young man told me I was lucky I came in while he was working, cause he was the best. π. Guess he was, I made it back home to N.W. Arkansas with no issues.
Had 2 tires put on my SUV.They did a great job and the price was reasonable!
I got a good price and good service. Ill deffinitely go back to them.
I had to make me some spare keys. Waited on promptly and employee was friendly and helpful too.
Waited an extremely long time to just speak to service re new tires, and once the service desk answered they had no clue which tires were appropriate for my vehicle. Ridiculous and unprofessional. Go to Costco instead.
Horrible 3rd world environment with employees answering I dont know to almost every reasonable question AND not trying to find out the answer from supervisors. Horrible, just HORRIBLE.
Very slow! Really .need qualified employees !!
Great service keep up the great work and keep taking care of your customers
Long wait to buy a battery I picked up myself. Plenty of staff trying to look busy only one working registers....
I love that I can have my car fixed and I can stop at the same time .one of the best things at wallmart
Pleasant and friendly service. Didnt have exactly what I needed but close enough
Great service!
Took just about 5hrs to put two new tires on the rims
Everybody knows Walmart is number one now, when year 2050 comes it could be another billionaire person with a different name who knows, nothing lasts forever.
This Location doesnt have Tires that I needed. Having to go somewhere else. Very dissatisfied
After waiting two hours, they tell me they cant repair my tire
I am generally happy with the services they provide. They have changed my oil many times and once they helped me change my tires and battery. They take walk ins, however I recommend coming in at a strategic time otherwise you could be waiting for hours due to their high customer volume.
Auto care manager donβt understand that she is manager...Two days I try to put on rim 1 ! tire, she tell me - we have line and we have rules. I understand everything, but precisely for force majeure too, manager is manager. I have a trailer and Iβm traveling cross US. I explain my situation, but she with cold eyes repeated the same thing.
AFTER A 2 HOUR WAIT I GOT MY KEYS BACK AND LEFT. If your time is valuable DO NOT USE THIS AUTO CARE CENTER ! I waited 2 hours for a tire change and my car was still sitting in the parking lot. I got there one hour before shift change and the mechanics did not work on one car; all the work bays were empty. The day shift unloaded tires from a truck rather than help customers. When the next shift came on they were backed up for 4-5 hours. I WOULD RATHER PAY $200 MORE TO RECEIVE SOME REAL CUSTOMER SERVICE. I WILL NEVER BE BACK.
Sold me exactly what I needed one new tire because of a leak. Excellent customer service at the desk short wait in line 15min (no appts 1st come 1st serve) 2 hrs later I was good to go (about 4 cars in front of me). Excellent experience solid product. Be nice to them they will be nice to you.
Alex from tire shop department went above and beyond for me!!!! Installed two tires in less than an hour and a half. I had to be at hotel for crew pickup at 9am and he had me out of there by 8:30am and i got there at 7:05am.Amazing Alex is his new nickname!!!! I am from north miami, and i truly wish this location was closer to me. I paid less that $300 for two tires including service. AWESOME!!!! Thank You Alex!
Came in with a completely dead battery and was told that even though I got there an hour before closing, they were no longer taking any new jobs. Had to change my battery outside in the shop parking lot in the rain on my own. Never coming to this location again.
Slow. Not motivated I set there for 30 mins they had no bays in use and then all of a sudden there doing oil changes walking past my tire the said they was going to take care of I walked around to get a few things came back tire in same spot two employees chatting it up an another on his phone no one to be found at front desk head service
Could not do the work.
Have bought tires for my sons car and gotten the oil changed there. No complaints. Great prices!
Very professional, great experience.
Not happy at all IT took almost 3 hours to get a oil change .they have 8 garage space and only 3 cars servicing.all the mecanics talking and on their cell phone not doing anithing. Even talking in the store in other department an us clients waiting for ever
While the price for 4 cars was cheap, the amount of time spent waiting made the experience bad. I asked the man at the counter how long he believed it would take and he said that it would take about 2 hours so I came back 3 hours later and they still had not gotten to my car. I understand that there is a wait but there was only about 1 or 2 other people in front of me. When I went to ask the man how long he believed he would be working on my car he told me it was only going to take another hour or 45 mins so I went shopping inside and when I came back an hour and a half later, they were sitting there with my car still suspended, no tires in place. We decided to pay for our items and told the man we would be back soon this was around 6:50ish he did not even inform us that they were closing at 7 so when we arrived at 8 the doors were all closed and we had to drive to the front of the store and go to customer service to pay and get my keys. The whole process took 5 hours from the time I dropped the keys off to the time I picked up my keys.
Needed a new car battery. Not crowded and line moved quickly.
Poor customer service. No one interested in actually speaking to the customer. Not impressed. Definitely not one of Wal-Marts shining moments. I will take future auto business elsewhere. Any way to cut that one star in half?
Went to the Colonial Walmart in Ft Myers to get a tire checked for a leak. I called ahead of time and was told to get there before 5pm. I got there at 4pm. Well one person at the counter said we cant do that we have 7 jobs ahead of you. I told the person i could wait. He leaves the counter and someone else comes out and tells me they cant do that because they had 9 jobs ahead of me. If your going to lie people at least make sure your telling the same story. Then when I tell him your going to turn me away with a tire with a leak he saysdo you know how much time it takes to check a tire for a leak? Wrong thing to say to someone who bought their tires from you less than a year ago.
This is the third time Ive gone there for a new tire or tire patch and they waited 2 to 3 hours to tell me they couldnt do it after they already told that they WERE going to do it. They also made my girlfriend wait 3 hours to tell us they did have the tire she asked for after they said they DID have it, then said that they couldnt give us a different one at a discounted price. Im NEVER going to Wal-Mart for anything for my car again.
KK in the tire and lube Express is fabulous..She tends to the patrons with not only high efficiency but also kindness and care...I spent 4 hours to have my vehicles maintenance issues tended to..She went above and beyond to ensure I received the utmost highest level of guest satisfaction..Nancy is her sidekick and Nancy was pretty awesome herself...thanks yall.
The staff was very professional and they honored their warranty with no problem and help me find other products appropriate for my vehicle but the wait time is long nearly 3 hours so be prepared
It was an excellent experience pat and the service manger really took great care of me and my issue
Great deal on tires...do have to be patient due to rather small garage to traffic flow for tires
What a joke. Dropped my car off for 2 hours for a tire change. Only to get a call saying that they dont have my tires. I would have gone somewhere else that was competent enough to keep inventory. Dont waste your time here.
Oil change - tire rotation - good service
Colonial store auto service has great customer service.
Always have what I need. But today took me 18 minutes to get out of parking lot. So do not go on 11th of the month. Socia Security checks are out and food stamps. I just needed fix a flat which turned into an hour ordeal.
As for as the WalMart on Colonial & Summerlin auto, it really terrible. We arrived at the store around 8:40 am for a set of 4 tires & we waited 3.5 hrs before the same Clerk called us that had first wrote the sale. The clerk took my car key & never mention this long wait.The sad thing is no one had a auto in any of their stall prior to us arriving.
Needed a battery service was amazing very helpful most of the employees are ex military and willing to go above and beyond
Not happy with there product. They said it was Goodyears problem Goodyear says they are responsible. I bought Firestone.
Your always looking at 2-4 hour wait just for an oil change.
Walmart: Colonial and Six Mile. Staff said NO MORE than a 2 hour wait to install two tires. Took 3 hours! Tech overinflated the new tires by 11 pounds!!! No Q&A check. Never again. Jose is manager of tire center.
Very Professional, friendly and helpful in my time of need!! Good Prices tooπ
Never have had as problem with Walmarts mechanics... Polite and get things done efficiently..
Horrible. You say you open at 7. No one shows up until 7:15. Spoke with management who said you cant afford to pay employees to be on time.
Came in for 1 tire patch . I was maybe the third customer. I was told itd be less than an hour. Have now been waiting almost three.
Was not happy waited almost 2 hours, they forgot about me...I had pontiac g6 2007 car needed headlights replace, they couldnt do it because they would have to take whole bumper off...watch the utube video you just unscrew screws by bumper pull light out and change bulb....why couldnt this be done...very upset always purchase stuff there..not going back
Good service but didnt have the tire I wanted in stock. Was forced to buy a more expensive tire.
Great experience! Great Service!
Great customer service the auto center.
Apparently with 4 guys they dont have time to do any work.
I go early, never a wait. People are very nice
Typical Wal-Mart auto care. Good prices, nice people
Great group of guys they were amazing.
Horrible. Out of stock on everything. ( Light bulbs) plus i had to wait for 10 minutes for the guy to help me. Ridiculous.
I have used them for several years for oil changed and other minor work. I like and trust their work. Can get shopping done at the same time. I just wish they would have appointments.
Great place to shop at affordable prices
Slow dont go there 3 hours for oil change never happened.. They for got about it never going there again
Even without an appointment I was able to get an oil change within 1 hour. Employees were friendly & helpful.
Went there to get a car key made. After waiting line for about 15 mins was told the machine was out of order.
Stripped my oil filter had to take it to kia
Never had any issues
Great tires at a great price!
They wast a lot of time playing around they dont take cars in order people drive up and they take them I will not come here and I told my friends
That is the worst Wal-Mart I have ever been in.0
Waited in line for 20 minutes to be told they didnt have my tire size. What seemed to be homeless people rubbing up against me, other weird people screaming in the waiting room behind me...... Frustrating experience, but I lived through it all.
Long wait time one empolyee
Needed a manager and waited for an hour before one answered.
Poor service only one who did anything was an manger sat for 3 hours for oil change guys walking around doing nothing
Great service and friendly staff
They took my telephone number to call me when my tires were there, and they never called me, Im still waiting from Friday, and today is Sunday
Thw price was right. Super service
Did not receive any service
The auto center is open 24/7 but the services that get done on your car are not! Then close at 7:00 pm and reopen around 6:00 or 7:00 am
Long waiting times, so so service
Quick, efficient & great customer service
Fast service, friendly employees, and great service!!
Very slow service.
The staff at the auto center were completely useless
20 minute hold on the phone.
Horrible,,,,, very slow you can tell the technicians get paid by the hour
Easy and convinient
Horrible experience there bought my tires there and in the system it shows that I never did was astonished on the customer service I cant believe Walmart is doing this to people Im in total shock when the mechanic was forcing to purchase tires that I couldnt afford
Excellent.good job
Had a flat from object in the road, fixed
Nice guys
Good SERVICE
Very nice
Great service
Very friendly staff
Great help
Crowed,busy poor layout and dirty
Good Service
Too long wait
Fast services
Quick