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The SALON by InStyle Inside JCPenney
4125 Cleveland Ave Ste 903, Fort Myers, FL 33901, United States
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The SALON by InStyle Inside JCPenney
Comments
Ch
Review №1

I love the salon. Leeanne is my hairdresser. She is the best hair cutter I have ever had. She always cuts my hair precisely the way I’ve asked. I never worry when she is doing the cutting. I also have had more compliments on the color than I have ever had. I used to travel an hour and a half each way to have my hair done. The convenience is an added plus.

Pa
Review №2

I was looking for a new hair stylist, since mine previously one moved. I was recommended one at this salon. I have been going here now for over a year. My stylist is awesome. They are very professional anytime I have any questions. The haircut and color always come put perfect. I am very happy not only with the stylist, but the salon as a whole. Highly recommend.

Is
Review №3

My stylist is excellent, very professional, cleanliness is her priority, best ever doing hair cut, any treatment for your hair, updated in her profession. You have to make an appointment and I assured you, that her work is awesome. Thats Maritza

Kr
Review №4

Maritza is an amazing stylist. She listens and understands the needs of her clients. She did and always does an outstanding job on my color and highlights as well as styling. Anyone who books with her will be a client for life!!!

ma
Review №5

Maritza Hall was my stylist. She is such a professional stylist and she knows the trending. She will talk to you about your hair and what is to be done step by step. She listens to her clients like if we were her only client. I will recommend my stylist to anyone in need of an updated, professional and attentive outgoing stylist.

Pa
Review №6

As the new manager at JCPenney hair salon it was refreshing to walk into a salon of such great seasoned stylist that know what you’re doing. The atmosphere here is great. I encourage people to disregard the negative reviews and comments and see for yourself. You won’t be disappointed. Customer service is our main goal.

un
Review №7

I absolutely love my hair! I’m obsessed!! she did an amazing job i highly suggest Stephanie Short! She is amazing and so sweet and understanding about everything. I’m very pleased with how my hair came out and i will definitely be coming back! so amazing!

Ab
Review №8

I got highlights and a cut with Stephanie Short! I got exactly what i wanted and she was so much fun to talk to! She is extremely nice, very helpful an always know how to change it how i wanted it! she did an absolutely perfect job and i absolutely love my hair!!! Will definitely be back!

An
Review №9

Leeanne is an amazing hairstylist and color guru! She salvaged my hair from a tragic cut and I am constantly amazed at her profession genius. She has improved the health of my hair and always gets the job done right! I won’t trust anyone else after having her!

Pa
Review №10

Maritza is hands down my favorite stylist! Her knowledge, expertise, and talent are exceptional! She takes great care of my hair while also keeping my style up to date and fun!

Sa
Review №11

Stephanie is awesome and I see why so many of her clients have been going to her for years. Her station is always very clean and she is extremely personable. No matter the task she is always able to exceed my expectations.

Ro
Review №12

First time going to Leanne. She was recommended to me. She was great! I showed her pictures, she made suggestions, and she cut my hair like just like one of them. She is very professional. We held great conversations.The salon was clean. Her area was clean. She was on time.I would recommend Leanne for sure!Robin S.Bonita Springs

Br
Review №13

I have been going to leeanne for three years now starting off with my son she is very professional and kind. Leeanne made my son feel safe while getting his first haircut and all the haircuts after. I have been going to leeanne as well she is amazing with color and her cuts and listening to what you want, she is amazing.I can not recommend her enough. I am very happy with the experience I have with her and the salon.

Sh
Review №14

Jessi is my favorite Ive been coming here for years. If you want blonde shes got it. If you want color shes got it. My 5 year old loves to go see Jessi and get her hair cut.

Ce
Review №15

My stylist Colleen does the greatest job ever. I love the professional atmosphere.

Ja
Review №16

I switched to this Salon to save money four years ago and love it. I HIGHLY recommend Stylist Leanne for cut/color/eyebrows shes great and Ive never had a bad experience!

co
Review №17

I have worked here at JCPenney for 13 years and love our New Manager Pam . It is now a great atmosphere and I injoy all my clients that come in for a great style .and we have a fantastic receptionist Cathy so come on in and visit us again.

Am
Review №18

Jessi is the stylist with pink hair an shes amazing very knowledgeable and did an fantastic job on my hair an brows

Ro
Review №19

Marshay did an awesome job on my daughters hair. We were afraid that it would have to be cut short due to damage. But marshay saved the day and gave her her confidence back. A++

Tr
Review №20

Ive been satisfied every time Ive been to this Salon and will continue being customer there.

Sh
Review №21

Leeanne is the best around! She will not disappoint!

Kr
Review №22

Took my daughter for a haircut, she has poker straight hair. They cut it completely crooked. The bottom layer is shorter then the top.... and it’s all one length. If I can post a picture, I will. The stylist was rude about it telling me it would be fine, she did offer for the manager to look at it. He did offer to fix it but he had a nasty attitude. We will cut at least another inch off to fix this, so we walked out. At this point I could not trust them at all. If I can post pictures I will.

Mi
Review №23

Stephanie Short always does a great cut and is friendly and personable. Very happy with her work.

Di
Review №24

Dolores was great my hair came out great.

Da
Review №25

So I had called to ask how much it would be to have my roots done, I was told 55.00 by a very nice lady and set the appointment for next day, got their a little early and was told by a very snotty lady, who’s blond hairstyle was from the 80’s and she looked strung out on crack that it would be at least 75.00 cause bleach costs a lot, and she just argued with me and I told them I could just go somewhere else and get it done for 50.00 and she said maybe a school and I said no at a salon in bell tower aveda, and she argued some more I was like whatever maybe that’s why jc pennies is going out of business cause they hire unprofessional people

Me
Review №26

I came in today with no appointment not knowing what to expect. Julie took me right back and listened to every concern I had regarding the horrible experience I had at another salon. She did a fantastic job! I am very pleased with the way she was able to fix someone elses mistake without having to cut all my hair off like other stylists have suggested.Great atmosphere with lots of fun chatting! I will definitely be back to see JULIE!!! Thank you!!

Sl
Review №27

I was charged $45 for my 6 year old daughters hair cut. The stylist did a great job, and my daughter does have a lot of hair. But all he did was wash and cut it and shes 6. I called and was told the prices online are not accurate and the stylist can charge whatever they want. Thanks for robbing me for a single hair cut. I will never return and highly recommend no one get their childs hair cut here unless u like to waste your money.

Da
Review №28

As the salon manager, my goal is to make every visit a pleasurable experience for all of our guests. Our salon team is growing and we are adding more and more to our service menu. Such as, creative coloring, Keratin blowouts, manicures, pedicures, and more! I welcome all suggestions and comments to better serve you and make your experience at JCPenney Styling Salon a pleasure!!!!!

Li
Review №29

Colleen is a professional! I can rely on her to give me an awesome hair cut and color with great highlights. Years of experience makes her a master colorist with great hair cutting skills.

J
Review №30

The salon nor the store manager Sandra could assist me with the correct/accurate pricing I was needing today. I confirmed the item was clearanced from another mgr, but no one could help me. Poor customer service, every time I called today. She said she would call the other mgr at the store that confirmed the item was clearanced, but didnt - instead, she called the salon mgr that was not helpful. They should take customer service training from Michelle and her staff at Coral Wood Shopping Center. Michelle & Joyce are AMAZING!!

Wi
Review №31

Worst stylist, horrible management. Rude and hateful. $245 for a color and the stylist is rude and when management is brought in the pig blames my niece for the stylist comments. When I pointed out that the stylist was making rude comments about my niece when she didnt know I was with her he got snippy with me. The place needs better guest service and definitely better management. We USED to shop at JC Penny to the tune of $1,500 - $2000 a month. I can assure you after today that will no longer be the case. How dare that stylist say such rude remarks about anyones hair and person. How can a company have managers that treat problems like that as if its the fault of the guest. Definitely better salons for this kind of money!

Je
Review №32

They give great haircuts at a fair price.

Em
Review №33

First time I went I was lectured and harassed about how I shouldnt thin my hair. The lady tried to get me to let her chop off my under layer of hair instead. I kindly refused and tried to explain that I need my hair thinned because I need to fit my thick hair in a cap, as a hospital employee. Upon checking it I was surprised when I was charged $10 more than what I have always been charged in the past. I let it slide, paid and even tipped as I always do. I went back to another hair stylist in my home town 2 hours away. She thinned my hair how I liked and didnt complain at all. And charged me $15 less than the lady at JCPenny. Sadly, unable to drive 2 hours for a haircut I decided to give JCpenny another chance yesterday. The lady who greeted me was very nice and was very prompt. She led me to a male behind the counter and said he can take care of me. I said I need a small trim and lots of thinning as I was beginning to get migraines from my thick hair. He seemed to joke about how I was going to be putting him to work and that he might have to charge extra. I laughed it off. And said yeah its really unfortunate that I get neck pains and headaches because of the weight of my hair. He continued to joke rude remarks. I didnt realize how passive aggressive he was being. (My fault). I asked what the price range was. And he said he will have to START at $45 for a simple trim and thin. I didnt ask for a wash or a blow out. I was baffled. I said forget it. And left.I felt totally discriminated against in this setting since I have thick mid-length hair. Will never give this JCPenny another chance. So disappointed.

Ha
Review №34

Great customer service and great haircuts the manager shes great to bad I forgot her name .

Dw
Review №35

The website says open to 9 pm and was closed at 7pm ?? Please fix your google add

Te
Review №36

Walked in and was told to wait 15 minutes. They announced for someone to come, then someone else walked in..we both waited, then the stylist came in and took the person after me. I waited 45 minutes and finally walked out. They had no clue...will NOT be back .

Information
1 Photos
36 Comments
3.2 Rating
  • Address:4125 Cleveland Ave Ste 903, Fort Myers, FL 33901, United States
  • Site:https://stores.jcpenney.com/fl/fortmyers/salon-fortmyers-fl-1862.html
  • Phone:+1 239-936-8101
Categories
  • Beauty salon
  • Beauty supply store
  • Hair salon
  • Stylist
  • Hairdresser
Working hours
  • Monday:11AM–8PM
  • Tuesday:11AM–8PM
  • Wednesday:11AM–8PM
  • Thursday:12–6PM
  • Friday:11AM–8PM
  • Saturday:11AM–8PM
  • Sunday:11AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
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