Being an experienced and avid boater, I had done a ton of research and due diligence before selecting a shop to perform mechanical and electrical work on my boat. Offshore Performance came highly recommended and I quickly found out they had the expertise and motor/parts inventory to rig my boat in a timely manner. While other shops complained about month long delays on parts, Tim, from Offshore Performance assured me they had everything in stock to complete the job in a timely manner.Tim and I reviewed exactly what my boat would need, and the price quote was very fair and exactly what I ended up paying - In fact, they beat the motor prices I got from other dealers in the area. From picking up my boat, to rigging, and delivery – everything was first class. During the rigging process Tim would call often to provide status and would invite me down to check out the work underway. Ryan, the main rigger on the job, was meticulous and between Tim and Ryan I really felt like they were treating my boat as if it were their own boat.My boat came out great and I know the masterful rigging had so much to do with the great outcome. Any shop can bolt on parts and hang motors, but any experienced boater will tell you that performance and reliability is all about how well the boat was rigged.If you are considering any type of investment in your boat, I strongly recommend you give Tim a call at Offshore Performance. He was a pleasure to work with and I think you will greatly appreciate his expertise, experience, and honesty the way that I did.

Purchased a 115 Pro XS from Offshore Performance. The customer service and help was great. Marty answered my questions, and was very helpful. I recommend them to anyone needing parts or service with their Mercury powered vessel.

We had an issue with one of our 300 Verrados not accelerating the boat, John in service sent Keith over to our dock within a few days to diagnose the issue.Keith identified the problem in the first ten minutes, had the the part in his truck and replaced the defective coil. Weve gone to Offshore for 20 years for Mercury Racing parts for our last boat, this is our first dockside service and it was worth the cost. John and tech Keith are excellent people to have dealings with.

Everything Mercury Marine it is rare that they dont have the part you will need. If you are in Ft Myers this is the place for you. Donnie and his crew are great.

Great place for all your Mercury needs. Professional staff and very accommodating. Marty Carr was who we bought our new ProXs from and he is very knowledgeable of his products and all around great guy. If youre in the market for a new Mercury outboard, these are your guys!

Would be five star but plain and simple parts guy knows nothing if the marine industry so helping customers isnt on his daily task list at all. As far as there products second to none. FYI, dont plan on returning its a o e way street

Great outboard motor parts place, Mercury motors.

This place has alot of mercury products great pricing

Thank you so much! The crew at offshore performance went above and beyond to get us a shift actuator in time to make our trip happen. Thank you!

I was very pleased with the purchase I made from offshore performance. Marty was very helpful. He sent what I need to do the upgrade myself. My purchase was a 2017 mercury optimax 250 pro xs.Thanks Marty.

Cant say enough good things about these guys. Great customer service, good follow through, good communication about options etc. Super stoked on them.

Looking at buying new engines from these guys. Anybody have any feedback

Workers drink all day, get no work done, overpriced

1st class operation. Honest, thorough and they will exceed your expectations.

Wow. All I can say is WOW. I needed a DTS rigging kit from mercury for my boat. It was backordered from everyone until September 30. They had the part in stock, and shipped it the same day even though it was close to the end of the day. I should have it today or Monday. I highly recommend Tim, who was my sales rep. Anything you need these guys have.

Nothing but the best, people and parts!Thanks

Good place to go very friendly efficient no Room To park

Have a lot of important parts in stock. Always have much needed starters. Saved my weekend multiple times with the right part in stock! Thanks guys. Will be seeing me often!

Waited 2 weeks for an appointment to bring my boat in, brought it in on November 30th I was told by Steve we will look at it in the next few days here it is 3 weeks later and they have not looked at my boat yet. Called Steve Monday of each week and was told we are going to pull it in today or tomorrow. Picked up my boat today and Steve told me we were going to look at it today. Yeah ok thats funny! Yep wasted 5 weeks of my time. But Im kind of glad after seeing the reviews on all the people who received estimates and when they picked up their boat it was double the estimate.

I have made multiple calls to Donnie regarding purchasing mercury 2x225 to repower my boat. Each time he has told me he would email me a quote to rig the motors. Each call he told me he would email the quote to me. I have never received the quote. I spoke with Marty 10/22/20 and he asked me why I kept calling back and that Donnie wasn’t interested. He then in a very rude way hung up in the middle of our conversation. As a potential customer I was insulted and could not recommend them.

These guys are GREAT! They always have the parts we need, and are always courteous and helpful.

These folks are terrific!!! Trust in their suggestions and you will not spend your money foolishly! I have dealt with Donnie and Tim, and both gentleman are honest, and knowledgeable and most of all treat you as a respected customer, and not just another number. True to his word, I sent a Bravo 3 outdrive to be rebuilt to Donnie in Florida, spend the postage money and I live on Lake Murray in SC with several new boat Marquees here along with a bunch of independent repair stores, right in my driving distance of less than 30 minutes, and still without a doubt made the correct decision. They are knowledgeable, reasonable, and most of all, go the extra mile to make everything worth packaging up the drive and sending it to them! Trust in the advice, money well spent, and after everything, still less than what I would have spent locally, and it is done right the first time!

I am a full time guide and can’t afford to have my boat down and in the shop. Offshore has been great working with my schedule and getting me back on the water fast. Service has been great every time I’ve been in, will continue to use them for all of my Mercury needs.

The guys at Offshore Performance have been great. They got my boat in right away. They explained everything to me and and even cleared up some wiring that they did not charge me for. They also went to bat with Mercury on a warranty issue. Thanks Donnie

So glad the are the Mercruiser go to in town, excellent service!

I DO NOT recommend this place. All the bad reviews are totally justified. Today should have been the happiest day ever picking up my boat with new motors but in reality I felt like an assault victim. Too many for instances to list. I left 1 STAR because it is required to leave a review otherwise 0 STAR.

So professional and quick to respond . We are so happy to be back out on the water!

Donnie and his staff all first class, I re-powered with a new 200 Mercury Pro XS the install was impeccable,Attention to detail even though my boat was older.I will recommend them to anyone.

Offshore Performance Specialties #1 in Customer Service and Great Prices on parts.have purchased everything from Props, to Headers, and a few drives.Donnie made sure I got exactly what I ordered, in a Fast turn around and Great Prices!!I have been buying from them since 2001 and will continue to be a lifelong customer!

I would rate my experience as 5 starsThe team is very knowledgeable and always has parts on hand. Great company and will definitely use in the future

Well They know what they do. Very professional fast shipping a lot of experience

If they answer the phone, you will NEVER get any answers to your questions, put on hold until you cant wait any longer, you will NEVER get a call back! I decided to drive there only to be sold the wrong part, WOW

An outstanding group of people offering excellent customer service.I purchased dual verado engines. They were shipped within days. As I began to install them. I realized I had to upgrade my steering and gauges. Offshore performance not only answered my questions with patience but shipped parts to me immediately. I could not have hoped for a better experience

I dont normally write reviews but after the service they provided coupled with some of the negative reviews I saw I felt inclined to share my experience. After calling most every mercury dealership on the east side of FL and GA (not an exaggeration) I was at the end of my rope with the issue I was having with my Verado and about ready to ditch Merc altogether. Not only was my call returned but they went out of their way to troubleshoot my problem pin by pin, wire by wire until my problem was solved with no guarantee that I would even purchase anything. Then to top it all off they had the best price on the item I ended up needing and worked with me to get it the very next day. Enough cannot be said about how awesome these people are. They are my one stop shop from now on with anything to do with my outboard.

They will suggest the wrong parts then never contact you back when you call to tell them what you were sold doesnt fit. Great place to lose some money and time. Do yourself a favor and look up parts diagrams from your manufacturer and buy your parts somewhere else. Youll be glad you did. Here I sit with my outboard torn apart waiting on the RIGHT parts from another source. Wont have the boat on the water for the holiday weekend like planned. They will ignore you once theyve taken your money. Typical marine industry experience sad to say.

Donnie was great and I couldnt be happier after the install of my new ProXS. The mechanics are friendly, clean, and know their stuff. Would highly recommend.

Bought new motor price exceeded initial Quote by $1500. Went back with 24 volt trolling motor issues. Batteries 10 months old and charger 30 months. Was guoted $1000 after diagnosis and was told all equipment needed replaced. Final bill was $1600. I had to ask for old batteries back and was able to return both to seller for full refund. Problem persisted went to Bass Pro. They diagnosed wiring short in 10 minutes and repaired satisfactory. Never again will use or recommend Offshore Performance. Not only question their mechanical competence but they are dis honest with price bait and switch.

Offshore Performance has always done a great job for me. Donnie and his crew always go the extra mile to make sure Im satisfied and my boat is 100% after each service or repair. Very knowledgeable Mercury Verado technicians. Thanks guys!

Donnie, Tim, and all at Offshore at great! Knowledgeable and have parts in stock! They helped me out with setting up my Merc vessel view, props and alternators! Highly recommend

I called to ask a question about something I saw in their online ebay store. I was given exceptional customer service. They worked with me to get me next day shipping that wasnt an option on the ebay store due to my need to have the item quickly. I would highly recommend. Very knowledgeable and friendly staff

These guys are the real deal. They chased a gremlin out of my outboard that I would have never figured out on my own. At the point I was at with it, someone could have told me I needed a new motor and I would have believed them. Honest work and a reasonable price.

Best selection of mercury engines and parts in the south east. And more knowledge than anyone else in the industry

I would not reccomend this place to anyone, i called 3 times to get a price on repowering my boat, i even stopped in there I never got a call back. I bought a new motor and rigged it myself, I brought it in to get it serviced, called on a Friday afternoon, spoke to the service manager, he said bring the boat in Wednesday, I showed up Wednesday with the boat, the service manager was very rude and unprofessional. he said that I never had a appointment. he was very condescending and arrogant.

Very knowledgeable staff and quick service. Had all the parts I needed and made shopping and shipping easy

Very knowledgable in the world of mercury and mercruiser parts and repair

These people are rude. Customer service level is ZERO. It took them a month to get us an estimate, then 2 more months to do the work on our boat. Got the Run around . When finished the amount due was 3 times over the estimate. One of our out riggers was missing, apparently it flew out of boat on test run. AND the boat was filthy dirty.

They have a great selection of props and even offer a test run to help get you into the right one. You will pay a premium for the service though.

I can tell you that if you can spend your money elsewhere, do it. These guy dont give a rats bottom about customer service or customer retention.I went in today to buy some ignition coils for a mercury outboard. Called to make sure they had them is stock, they did. $124.50 each. Ok, not a great price I think, but not too bad.So before I head over there, I check online (I was happy to find these local as my boat will not run at the moment with the defective coils I have) and found their (yes, Offshore Performances) own ebay listing for $109.00 each. So I print that and headed out the door as it was getting late.I get there, tell the guy at the counter I am here to pick up the coils I called about, but wanted to know if they would match their own ebay price. I figure why not, they dont have to ship or handle them (the do charge $9.00 each for shipping on ebay). So the counter guy walks back and talks to the owner and comes out and tells me:Heres what we can do. You can go home, order them from ebay and pay that price and wait for them, or buy them here now for $124.50.My jaw almost hit the floor. They care so little about their customers (or a new customer in fact) that they would actually go through the trouble of selling it for LESS TOTAL on ebay and having to ship it, rather than give me the ebay price there (or hell even the ebay price plus shipping), where they have to do less work and it would actually cost them less.Trying to explain this to the counter gentleman was an exercise in futility, as he still was saying we have a girl that does shipping in the back so its cheaper for us to sell it on ebay than to have customers come in here.... Really? Lol.What really happened is that both he and the owner knew they had me over the barrel, I needed the parts and they knew it, so why not stick it to me for as much as they could and tell me to drive back home empty handed and wait for them to ship it.It was just the wrong thing to do to a customer, the wrong thing to say and the wrong way to conduct business.And its not like $124.50 is a bad price for these to be honest, its hard to find them anywhere for anything less. But the fact that they would tell me to go back home and order it from ebay and wait, just astounded me.Enjoy the 700+ bucks you got from me today, as it will be the last I ever spend there.

The staff frendly, help you with all information nerded

Rock solid when it comes to fixing your mercury engines

As always great customer service.

Probably the worst customer service I have ever dealt with. Save your time and your money and go somewhere that actually cares to help their customers.

Easy to work with.

Offshore Performance has a very friendly, knowledgeable staff!

The manager was very rude and inconsiderate seemed like he just wanted money and tried to take advantage of me

Great job thanks

Outstanding Job

Called three times. No returned call. Useless

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