This review is long overdue. After driving my S550 across the country from California, I wanted my car looked over to make sure everything was in good order. This also gave me an opportunity to meet my new service location in Fort Myers. Scheduling the appointment by phone was easy and the rep was very nice and professional. Upon arrival at the dealership, I was met by Travis, my new service advisor. Travis was super professional and kept me well informed on my car. Yes, getting services done at Mercedes is expensive, but the quality of work and the knowledge and professionalism of the staff more than make up for that. I was offered a loaner vehicle, my car was squeaky clean and when another issue arose after I picked up the car, Travis made it right. I look forward to a long business relationship with Mercedes Benz of Fort Myers. I love the cars...I love the service... thank you!

Purchased a Mercedes E63 from Nero at MB Ft.Myers. It was refreshing to have a salesperson as Nero. He understood right away I wanted to buy this car and he made it possible.. If you find yourself wanting to buy a car at this dealership ask for Nero and get yourself a new ride. I will definitely be buying my next Mercedes’ from him.

I purchased a used car from here for $30k. On the drive home (10 min away) the check engine light came on! I brought It back, they claim it was a sensor. They changed the sensor. Thank you, for doing that.I drive the vehicle home again, and on the drive home the check engine light came back on! I call in and was told to being it in the next morning. I bring the car in at 9am and they tell me there is nothing more they can do, and that its my problem. They will not do anything for me. They recommend to me that I could purchase a warranty from them. Excuse me, a warranty on a car I purchased here that had an issue not 10 minutes after I bought it!? This is a problem that already existed with this car.I took the car to another dealership for repairs (like they told me to do) They think it is an electrical problem with the wiring and its $300 just to look it over to figure out what is wrong. This would be not to fix it, But to just see what would need to be done.UPDATE 9/17 : A couple weeks have passed in owning the car, and after a bad review, a manager called me personally. They offered to have it looked at to see what is wrong, and even offered to buy the car back if need be. I have been working on repairs to the vehicle myself since the purchase, so that wasnt something I was interested in anymore. In response to that he offered to pay me back for parts, and some time I had into the repair. That is much appreciated, and goes a long way towards repairing the damage done. I am glad they came back to do that, and at least someone is listening.

I have to say I’ve purchased a lot of vehicles from multiple dealerships, but this was the smoothest transaction I’ve ever had. Josh my salesman was amazing and had the answer to every question I had Phil in finance was great and got everything approved within minutes of my application Mitch the sales manager was very accommodating and I even got to meet the service team and the General manager Jeff who were all very welcoming too. It was a great experience purchasing my new vehicle from this team. I will recommend everyone I know to buy a vehicle from Mercedes-Benz of Fort Myers. Thank you!!

If you are buying a car online this is the place to buy from. From out of state I bought an off brand Cadillac XT5 from Nero at MB Fort Meyers and the service, communication and overall experience was off the charts. So many things you dont think about like tax in a different state, license plates, shipping - these guys know how to do it. Thank you to Nero and the team at MB Fort Myers for a great car and an even better buying experience.

We worked with Gary in sales who was very professional and knowledgeable but not pushy. He found us an extremely great car at a fair price. The transaction was very smooth with no surprises. We would go back to Gary again in the future.

I had a great time talking to Sam! He made it super easy to understand what I needed, and got me in and out, with knowledge of what I was buying! I’d definitely would recommend you talk to Sam! He made buying my dream car a reality!

Sergie is a great salesman, a year later we had issues with service department and their communication consistently. Called him and he went above and beyond and handled all my concerns and even got me a ride home from work. Service department should take classes from Sergie on how to deal with customers.

I absolutely loved the service I received from Nero. His approach was not as a car salesman but a genuine help to someone who needed it. Nero offered no gimmicks but was honest and trusting. He made me so comfortable to the extent that the time to complete the purchasing process passed by so quickly. I see why Mercedes has kept him there for five years. He is a gentle giant and a gem.

Our salesperson, Grant Fuller, was professional, very helpful, and very knowledgeable of the car we ended up buying. We had a wonderful experience.

The best that I ever had. The staffing is courteous and knowledgeable. Everything overall was really better than expected.I did appreciate the time and the service that was offered to me.Thank you so much for making everything easier for me.Gabrielle.

I bought my new GLC 300 last week and Im extremely happy with the service and dedication that I received from Gary Fuller, he is an excellent salesperson, he explained me every detail about the new car, I trust him 100%, he has a lot of experience and patience to deal with customers like me with a lot of questions :) His son Grant is awesome too, polite and ready to cooperate, both are very helpful and I will definitely refer Gary Fuller to my family and friends. Jodi was also extremely patient and she explained everything about the documents that I was signing. Thank you so much for all your help!!!

Mercedes aint what i think it use to be or should be. I think they are no competition for Lexus now. The lexus showroom, etc blows mercedes away, the lexus customer service is way better. When you call Mercedes they sound more like they are being inconvenienced. Im not sure why folks buy the cars. My van is very unique so Im stuck with them. The vans love engine lights too...

The overall experience was good, but the fact that I had to ask for the used car I bought to be topped off with gas was beyond belief. Im 59 and have bought many cars in my lifetime, from many dealers....NEVER have I left the lot without a full tank. You would think a Mercedes dealership with all those fees would balk at filling a tank. To end on a high note, Matt Jacobson was a pleasure to deal with. Made the deal seamless.

Excellent service provided by Serguei Romanovski while buying a new car.

The staff - particularly Josh - were very knowledgeable and professional.

My Account Manager, Tom, is a first class Customer Service Professional. He is friendly, dedicated to making my service appointments happen quickly and makes sure I have a quiet comfortable place to sit so I can work on my business while I wait. Excellent Service! I would recommend FM Mercedes to purchase your new car and for your vehicles service needs!

The service department of MB Ft Meyers is absolutely outstanding.We recently purchased a pre-owned Mercedes through this dealership. I noticed something leaking, and went to the service department without an appointment. The staff were super helpful and accommodating. They took the time to take a look at my car, ended up needing to keep it for service, and arranged for a loaner car-- all right then!!Getting my car back after the service was done was easy also. My car is running great!They could not have possibly been nicer, more accommodating or pleasant to work with. I would highly recommend this dealership and service department!!

I bought my first Mercedes Benz yesterday, after more than 13 years of shopping with Nissan. I am with out words, I love my 2021 Mercedes Benz C300, thanks for the help and kindness of Sam, an excellent salesman, he explained everything about the car, and gave me many options. Sam, this review is for you, you have 5 stars with me, it has only been 1 day since I had my first Mercedes Benz, I can tell you that it is the first of many more to come. I am a happy customer and you were part of that change. Thanks again .

Dealership conducted an AMAZING 165 Point Inspection as part of the Mercedes Certified Pre-Owned Program. This was particularly important to me since I was buying the car out of state, and shipping from Florida to Arizona.

IM HERE IN NAPLES AND I DONT MIND TRAVELING TO FT MYERS FOR MY CARS, AND SERVICE WORK. KRIS WASKOWSKI WORK HARD TO FINE MY CAR AT A GOOD PRICE. KRIS WENT FROM SALES TO SATISFACTION ON MY BEHAVE (HES THE HOLD BUNDLE)JOHN BURKE

I had an issue with a slow leak in a tire and with the tropical storm pending I needed it repaired soon. Andrew Jenkins was able to assist me immediately and take care of the issue. His response was amazing with the problem solved. He is a great representative of your organization.

Purchased a car over the weekend from Nero, one of the salesman. He proved to be a very hard worker, excellent communicator, and pleasant to work with. I will definitely use his services again.

Excellent customer service, very efficient and quick turnaround. They also keep you up to date via text to let you know when your car will be ready. Advisor Travis was very friendly and helpful too!

Searched the web for an E63 was able to find it in Ft. Myers. I was greeted by Nero. Who was a pleasure doing business with. The process was prompt and I was able to drive out the door in about two hours if not less. Would recommend the dealership and Nero as a great salesperson.

From the time we saw our new car on line and started messaging with the online staff, to us walking in the door and meeting with our helpful salesman (Josh) we have had a great experience. The car was exactly what we wanted and Josh’s experience and attitude helped seal the deal for us. Josh was easy to deal with and seems to be a great asset to your staff. Even when we went Bach to crunch the numbers “ which is usually stressful “ your staff laid it all out for us and made it easy. Thanks again for a great experience, we will definitely be coming back

Purchased new vehicle. No haggling, no back and forth, didn’t spend the entire day there. Beat bank’s interest rate. Would definitely buy another vehicle from this dealership. Very happy with sale and vehicle. Ask for Joshua Thornton, he is wonderful, and took the “pain” out of car buying.

This is my second purchase at FM Mercedes. Excellent experience both times. Gary is a genuine professional who goes above and beyond to make sure he finds the right vehicle for you. No pressure. Phil in finance finished the process skillfully and also without pressure.! I would recommend Fort Myers Mercedes 100%

Im a loyal client of MB Fort Myers for many years taking my E-350 to their service department. After 1.5 years I noticed my go to service advisor was not providing the level of service I was accustomed too. Brian the service manager resolved the issues and explained that the gentlemen was no longer with MB. That explains a lot!

My sales person John Durand found us the perfect car in a short amount of time. Fabulous experience.

Amazing customer service and experience. My husband and I both bought new cars from Nero. He was professional and easy to work with. Great experience and will return in the future.

Service was a usual well done and accurate. Took a bit longer than I would have liked but only because they were overwhelmed with Sprinter recalls many of which like mine were RV conversions. Kudos to the tech who had to remove and replace a water tank to get the job done.

My car was towed away by Mercedes Benz 800 customer service. I was told no worries we take care of the flat tire. 24 hrs later my vas was not found. Service depart. Had not idea of my being there since the day before. I was told by service manager Mr. Hayes that he had 60 customers before me and they were more important. It made me feel I was at Kia or hunday. I think customers service should be equal and technology should be use this yers 800 Mercedes or dealer Mercedes should have and share same information… to to 70s.

I did a deal over the phone, and Nero was great. After some initial back and forth, we quickly figured each other out over the phone and things went very smoothly. He was very accommodating and helpful. I appreciated his relaxed manner. (And getting me at the airport!) The dealership was also very accommodating. One of the better car buying experiences Ive had. Thank you.

I bought a vehicle from here and the salesperson was Nero. I was pleased w/ his care and professionalism.

Great Customer service .. I love this place has great management and sales team.. Everyone was kind and made me feel welcomed, not to mention Grant the sales associate was amazing and made me feel relax with the purchase .. I love my new car... Will definitely come next month to buy my wife a new mercedes.. Highly recommend this place for anyone looking to purchase a vehicle dont go anywhere else ..

Came in due to a roadside emergency. Staff jumped in during lunch hour to assist us and we were in and out within one and one half hours. Great turn a round time. We were able to continue our trip.

Nero was a great person to buy a car from. Highly recommend. Honest description of the car purchased. Bought it online.

I would highly recommend the dealership to purchased a car. I had a great experience with my purchase. Starting with my salesman Serguel, Mitch Dobbins, sales manager, and service advisor Andrew Jenkins, it was a great experience. There were a few issues with my used car purchase, but they took care of them. Very Professional....

Andrew Jenkins my service advisor went above and beyond to make me his customer happy. He did an excellent job communicating what and when was happening to my vehicle. They picked it up and delivered it back to me. The experience was excellent.

I got here to find a wheel key lock replacement, and the people from parts didnt had the matching key, they sent me to service deparment so they could find me one, and they blew me off, back to parts, I take my car off the service area and go back to parts and they blew me off to find an advisor, this guy was almost yelling at me like it was my fault, I get to the desk where three people where standing and two of them ignored me, only the lady took my case after advising another costumer and it was at this point when i found some relief she ask me to bring my car back to service area where Ruben, very nice guy, couldnt find a matching key, so they ask me to wait for someone else to bring one, didnt had to wait too long until Ruben found one and I got to buy my replacement. Very rude and unprofessional people if you dont have the usual looks of a Mercedes customer, I consider myself a very nice person, but a Karen in my place would torn the place appart.

This dealership truly seems to care about their customers, it’s refreshing in today’s world!

I brought my car into Mercedes-Benz of Fort Myers for service. The advisor assigned to me was Andrew. I am from NY and my service was not in the national database. Andrew contacted my NY dealership and communicated with me to get the proper result. My car service was performed by the next day, and I received communication my service was completed, and ready to be picked up. Andrew was very professional, his service and communication were excellent. He was a pleasure to work with.

Just leased our 15th MB car, the first in Florida. Very happy with the experience so far

Great service dept. They gave me a nice loaner car. Work done was awesome. Excellent service manager Adam.

Today I financed a new MB Sprinter and was helped by Nero Irving. Nero was super helpful, knowledgeable and very professional. Seek out NERO IRVING when purchasing or leasing your next MB, you will be very pleased like I was. Thanks, Nero !!

Kris did a through professional job helping us locate the car of our choice with the options that we identified as important. Not being a previously Mercedes owners he spent a lot of time explaining how car systems work.

Travis was excellent. Also whoever serviced my car was excellent. They did exactly what I needed done. Best service writer I ever had at Mercedes of Fort Myers or any Mercedes dealership since 2012.

Service was and always is excellent. The staff was prompt and very courteous. They never disappoint!

I really enjoyed my time at Mercedes-Benz of Fort Myers. Gary was awesome and got things done. I took my car to the service area and it was an easy pleasant experience as well. Very grateful for everything.

Tom and Sue very helpful and great experience for my first time. Also booking I forgot his name also awesome thanks!

Now that the service is finally done it seems to have taken care of my check engine light (its been a day, we will see how long it lasts). However, actually getting the service done was excruciating. Two full days of waiting to get the car scanned which only got completed after several nudges from me. Then a part they needed had to be ordered from Jacksonville which was going to cause another 2 day delay. The part came in and it was the wrong one, which wasnt a problem because they had the right one in stock but my car wouldnt be done until the next day first thing in the morning. I told the service assistant that I would be there at noon to get the car and was assured there would be no issue. When I arrived, I was informed that my car was sent to be washed and that it needed to be looked at again as the check engine light had come back on as it was being washed. I went to lunch and made myself clear that the car was to be ready upon my return which it was. However, the wash excuse was exposed as it was delivered back to me with a layer or dust of dust on the windows and body. I gave them 2 stars because they seem to have fixed the cars issue. The other three stars were forfeited by the dealership as all I asked throughout the process was an expectation of the timeframe but all I was given were questionable excuses. As a brand new client I feel as though they should have been trying to earn my future business but I drove away (finally) feeling like they really didnt value it.

We have never written a review before but our experience with Sam Reyazi at Fort Myers Mercedes was such a pleasure we wanted to say thank you again. We purchased our beautiful S560 from Sam who from the moment we first spoke was most courteous and knowledgeable. We knew we were working with the right person and after several conversations we drove 3 hours to meet him and complete the sale. His integrity shown through every step of the way! We are extremely happy and look forward to doing business again in the future.

Drop off was quick and easy. Oil Change was done in less than 2 hours while I ran errands.Only downside is paying $213 for an oil change.

Called the service department during normal working hours to schedule a Recall appointment. Got the message system. Left my information. Never received a call back. Terrible service and they dont care about customer service.

Today I bought my first Mercedes, a dream come true ... I am so happy !! It was a pleasure working with Nero, he was so kind and profesional.Highly Recommended !!

Kris was AMAZING! He took his time with us, was SO sweet with my daughter and helped me so I could sign the papers. He even cleaned my license plate before putting it on the car!! EXCEPTIONAL service!Your entire team is wonderful. From booking the appointment on the phone, sales representative, financing, and everyone else who came to say hello. Thank you for a wonderful experience!-2nd time buying at this dealership and never disappointed

The folks at this dealership are terrific. I was travelling from St. Petersburg to the Cleveland Clinic in Weston for a medical appointment in a two month old Mercedes which I had purchased in St. Pete. I had a tire suddenly drop pressure on I-75. After getting the car to the dealership on a flatbed, Adam Barton coordinated things for me, got me in a loaner and I made it to the appointment. The lady who handles the loaner (sorry I didnt get her name) was very kind and understanding. I told a friend that the people there make you realize there are still good folks out there. Thanks so much for the help.

My car had to be towed, they looked at it quickly and ordered the needed parts. They were nice enough since we were out of town to drive the car once fixed from Fort Myers to Naples (Ty Tom) and place in my garage. They were courteous all along the way.

Well, Im now up to 3! Thats 3 cars purchased from M-B of Ft Myers. Each purchase has been fair, professional, and Ive left happy - not always the feeling you get at an auto dealership! My thanks go out to Rhonda as the Internet Manager, and to my sales person, Matthew Jacobson. Purchase was pretty quick, everything was explained, all options presented, etc. I felt Matthew did a great job making me feel welcome and making the over-all process enjoyable. So anyway, if you are thinking Mercedes-Benz (and why would you consider anything else?) then M-B of Ft Myers is where you want to be heading! :-) See you guys down the road when its time for the 4th car ... And for service of course! Mike

Andrew Jenkins was an absolute professional in handling my service of my SL500 2006. There was an issue that was not out of warranty that I was not aware of and he stepped up and replaced the product at no charge. He kept in communication and delivered my car at the time as agreed. They have earned the 5 stars!Robb Willis

I came in to buy a new car. Glenn was very helpful and straightforward. It was actually painless in buying a new car. I would recommend him to anyone. He was very thorough with showing me all the amenities and taking time to explain how to set them up also. I am very happy with my purchase.

Check in & check out service was great. I assume service was done properly and professionally, no way for me to confirm that unless something goes wrong. Disappointed that seat protection was done poorly and dirt/grease stains were left on our white seats and there was a drink cup ring and water on out RV counter. I expect better respect for my very expensive Mercedes.

I was given an appointment for the recalls on my C250 only a few days out. Another MB dealership closer to my home said the would have to order the parts and couldnt get me in for over 3 weeks. The service was done promptly. Meghan was very nice and helpful.

Kris helped me to find a car last minute before I moved to California and he was not only helpful but made sure to help me find a car that allowed me to move across the country in a vehicle that is both safe and comfortable! All of the staff were very friendly and helped to ease the pressure of last minute car shopping. I would highly recommend going to Mercedes-Benz of Fort Myers for car shopping and I will definitely be coming back in the future to buy my next car!

Sam was amazing. He is very knowledgeable and made this so easy. He earned a client for life.

I had the best experience here. I took in my Benz to get a simple annual service and was immediately greeted with a Mr. Pizzi, Joseph. His smile and energy were through the roof and he could not be happier to assist me. In all I was out of there in no time. So fast that I left my cardigan in the visitors lounge. Right before I was able to pull out of the lot, a Mr. Cody Clemons was running, flagging me down just to give me my favorite cardigan and a well deserved view of his smile. Thank your Mercedes Ft. Myers for brightening my day and allowing my Benz to operate safely on the road. God bless America.

Needed a lot of work but it’s a good feeling knowing that at the dealership, everything will be done perfectly. Always had a great experience here. Service advisor was perfect.

My advisor Megan was amazing!!! However the tech that worked on my brand new car felt the need to peel the protective plastic cover on my navigation and cluster that I did not want removed!! I’m very very angry and realize there’s nothing I can do about it!! Make sure if you use them to tell them not to touch anything in your car because the tech will help him self to your car like it’s his.

Horrible treatment and when tried to get help they are the worst one of them out of the whole crew was respectful and a good worker everyone else should get fired worst dealer ship in south west Florida BIG TIME

5 star rating from our family, all because of their customer service! We were needing to downgrade, knowing we’d be upside down with negative equity. We went in to look at a used car, which was not even a Mercedes. Our salesman, Glen, was honest and upfront with us about our financial situation. He was able to find us a better deal that would help us get out of our negative equity in the long run. He was compassionate and laid out all of our options. We left relieved knowing someone cared as much, to go above and beyond to help us, instead of looking to make an extra buck like so many other dealerships. We were treated with respect, kindness and understanding. We LOVE our GLA250 and we were surprised at how affordable it is for us! Mercedes-Benz has gained a long term customer now. Words cannot describe how thankful we are for Glen working and helping us. He made the process of car shopping a joy, instead of something dreadful. Thanks again!!

Everything run smoothly and in a professional way!Thanks!

I recently purchased a car here, my sales man was Nero, and he was amazing. I loved the whole experience. Nero really took his time to listen to what i wanted and needed and showed me all my options. He also took his time to explain every little thing in the car to me and show me how it all worked. He made my process very enjoyable, stressfree, and easy. I 10/10 recommend this dealership. Its very clean and nice. And I Definitely recomend Nero. He is the best salesman there very patient and nice. I will definitely be back!

Gary was a fabulous salesperson and even came in on his day off to help us as we completed our purchase! We highly recommend this dealership. Very professional and accommodating!

The parts dept is the best the gentleman changed the battery in my key fob and gave me a free key chain I was speechless

We recently got a beautiful GLC 300, Kris Waskowski and the team was wonderful! Kris made sure we are getting the best of the bests, he was professional and kind he helped us with everything even with setting up the new vehicle. I highly recommend him and the team from Mercedes Benz Fort Myers . I’m so glad and thankful for all he did for us !I have to mention Tom Tipton who was servicing my old Mercedes.He always goes above and beyond to make sure that everything is done correctly and that you are happy with the service. I love that he always has flowers 💐 on he’s desc and always makes sure you get the best loan car !I love my suv 🚙 🥰

A really great service/dealership. Overwhelmed with the level of business they are currently experiencing but that is temporary until the snow birds have their cars heading northConstrained by Mercedes Benz inability to come up with a permanent solution to their Sprinter wheel speed sensor issue

Came in on a Friday morning at 7:30 AM. Was out the door and back to work with a loaner in less then an hour.Picked up my car the next morning and was done within 15 minutes!Great system and real good experience.

I came in with a notice of a a paint defect. I felt i was treated as if i was the cause of this issue i was treated with a cold response. Little info. I was made to feel like a person UNWORTHY of owning an MB. This man Tom i believe could us a lesson in business etiquette manners and flat out a better disposition toward his fellow man. Btw. I purchased many cars from mb of orlando in my yrs. but with employees like this you could be ascertained if i am in the market for another unless your price is unbelievable. i will not visit. I did call mercedes and they were much more helpful than he was. And besides why did you even waste my time by giving me an appt. you could have told me on the phone. “WE DO JOT WANT YO BE BOTHERED BY YOUR NON ISSUE “ i wish you well. I will see you once MB of America tells me to. Larry Lawres

So far so good about the repairs....but I wasn’t pleased when I saw some greased fingerprints on my inside car handle. I had to ask for a “second wash...prints were still visible, I had to remove them myself!😒

Adam Barton in the service department is super helpful and always has excellent customer service.

Sam is the absolute best! I had a previous bad experience the day before and had just gone in to look at the car. It had more features than I had expected and Sam was upfront and honest and sold me right away! All without feeling any buyers remorse since I hadnt really expected to buy that day. Best time buying a car EVER!!!

Gary was amazing and everything he told me was the truth and even got me a lower monthly payment than expected! Best car salesman I ever dealt with he delivered my vehicle to Fort Lauderdale all the way too Fort Myers! Got a certified Ford Mustang convertible in perfect condition!

Our RV Sprinter started experiencing some engine problems while we were visiting the area. We called M-B of Fort Myers. Cody was able to squeeze us in that day and Justin figured out what was wrong with our vehicle. Turned out to be a warrantied part. Fortunately M-B of Fort Myers had it in stock. In and out in one day! Impressive. Nice job Cody and Justin!

I had a very bad experience from the moment I walked in. I walked in and was immediately ignored until I walked up to the lady in the front desk. A salesmen came up to talk to us while still standing at the door and was very rude. He asked me my budget and told me I was in debt with my car before even taking me to his desk. I asked if I could get help from someone else preferably in spanish and was told that they could get a MECHANIC to help translate. Will not be going back and making sure friends and family will not be going as well. (Also was told that they don’t hire anyone that speaks Spanish “because they always leave” I wonder why)

Disrespectful sales associates. Will do my car shopping elsewhere..

Started researching vehicles on line in the morning. One of the sites brought me to a vehicle being offered at the dealership. Their response was quick and i made an appointment to test drive the vehicle at 3pm. I was out the door by 5pm same day with the keys to my new car! the sales experience with John was easy and stress free. The finance manager was efficient and didnt try to hard sell me on the extras at contract signing.This was my first purchase from this dealership. So far the experience has been excellent.

Every time I need to have my Mercedes Benz serviced, I can always count on Andrew Jenkins and the rest of the team to do an amazing job. The team is always so flexible and tries to always meet/ surpass my needs. I can always count on Andrew!

Amazing experience! Car was ready to test drive and all clean when we came in. We were done with the sell and out of there within an hour.

I brought in my car because my radio was not working, I assumed it was a fuse. They checked the fuse in the front of the car, then told me that they couldn’t get to the behind the radio fuse without “breaking my dashboard” and me having to buy a brand new dashboard for 300$ on something they didn’t even know would fix my radio. My father googled how to get to my fuse behind my radio and did it in 5 minutes. Place only wants your money, better off fixing it yourself.

My salesman Josh Thornton professional and courteous, the entire process of buying my E 350 cabriolet was a pleasure. I will not hesitate to recommend Mercedes Benz of Fort Myers. Joe A Cape Coral

Adam was awesome! Car service back and forth from my house. My beast runs fantastic now!!!! GL550

Like always a great costumer service, thank you Andrew for everything. You are the best.

Go see Cody. Hes intelligent, humble, understanding, and efficient. To be fair Im always treated with excellent customer service and vehicle service here. I feel like my time is valued by staff. I rarely have to wait more than 10 minutes to be seen and out the door. The lobby is clean and airy. They have an assortment of free hot and cold drinks plus premium snacks. My vehicle is serviced with precision. The loaner vehicles are always an upgrade from my personal vehicle. This is my first luxury automobile. Its one of the best purchases Ive made. This is a true 5 star rating and theyve earned it.

The entire sales team were great. Smooth from start to finish. My wife and I love our new C300.

Megan did I a great job getting my recall work done and Maintain A work.She is a very capable and friendly customer interface.

Very good experience! Matt Jacobson as a good salesman to work with!

I bought my first car at this dealership with Gary. He was very fun to work with and very helpful - we had great lines of communication since I walked in the door till after my purchase! I was in and out under two hours as well. Thanks for a seamless experience.

The BEST buying experience! Amr was so easy to work with. The entire team was no hassle. Great deal on a clean beautiful Infiniti from their used care inventory. HIGHLY recommend!

Worked until found source of problem. I was kept informed all along the way. Thank you!