A very professional job from the sales person, Jessica to the installation supervisor Sergio; his communication was excellent. The actual installers were excellent as well. They are very respectful of our property and always cleaned up thoroughly after the job was complete. To a man they were first rate; and my dogs liked them too. Highly recommend this company.
Sergio the owner came out to our home to give us a quote. What he gave was the truth! He said you dont need new windows you need caulk and framing around existing windows. I cant tell you how much I appreciate his honesty! He could have sold me new windows.
Excellent company very responsive. Had some supply chain issues due to to pandemic which they worked to overcome. Made some schedule adjustments so other construction projects were not delayed. Great installers, great product and good prices. Can recommend them without hesitation.
Gulf Coast was great to work with from the Sales team to the installation team. Everyone was professional and responsive. Great care was taken when doing the installation to protect our belongings. I would use them again without a doubt.
Great company to work with. They all take pride in the job they do and it shows. From start to finish - a great company ! Very pleased with this company and their products and highly recommend them!Have used them 2 times now and would call again.
What a wonderful experience! From Jessica (our knowledgable sales person), who expertly helped us find the windows we wanted (from a company in FL) to Mike and his crew who were professional, personal, and focused on a Quality installation. This work crew took care of our home like it was their own. I highly recommend Gulf Coast Builders!
I had original windows from the 60s that were terrible! After getting 5-6 quotes from various window companies, I decided to go with Gulf Coast because of the value and several positive reviews. I spoke with Jessica, who is extremely kind and thorough. I saved money for 18 months and finally had the PGT Windows installed on 2-18-20. WOW! What a HUGE difference. Mike, Jason and Jake were prompt, professional, clean, and conscientious. IM THRILLED with the new look and anticipate a big savings on electric/AC bill. I highly recommend Gulf Coast as they provided great service at a enormous savings compared to other window companies.
Everyone was polite and helpful. We are very pleased with our new windows.
Jessica helped us choose the right product for our needs. Dylan and his crew installed our new slider with a high level of workmanship and attention to detail. They kept a very neat and safe work site which required minimal clean-up by us. We are very satisfied with the outcome and are enjoying our new slider. Thanks to Gulf Coast for a job well done.
Gulf Coast replaced all the windows and doors on our beach-front condo with hurricane rated windows in 2010. This review is not about that project, but about the two other times I have contacted them to do additional projects for us.I respect any business owners right to decline work for any reason - their work load, the scope of the project, the nature of the project, etc. My complaint about Gulf Coast is that, on the two subsequent projects I contacted them about, they never did the work, nor did they ever contact us to say they didnt wish to do the work. They left us in limbo for months, and cost me a lot of time trying to get through to them.The first project that they declined/failed to respond to was a full condo renovation. I contacted them in fall, 2013, and Chip came to our condo to look over the job. He quoted a price, which we accepted, and then waited for him to send a written quote and contract. It didnt come for a long time, and I tried, repeatedly, to contact Gulf Coast to see what was going on. Finally, after months, I spoke with Chip and he said that the price was too low - remember this was his quote that we did not dicker over at all and, that there was lots of work available in Naples that would pay him more. Again, I respect his right to decline to do our project but it was terribly unprofessional of him not to follow up after giving us a verbal quote. This happened again when we contacted him in November 2017 to replace a window that cracked in Hurricane Irma. We contacted Gulf Coast as they had installed the windows a few years earlier. He, and his staff, NEVER followed up with us, though they did go to the condo to look it over and measure. I repeatedly contacted them for updates. Finally, I called a different company who followed up in very short order and replaced the window about a month after I contacted them. Again, Gulf Coast had the right not to accept the window replacement job, but why did they string me along for SEVEN MONTHS?? This company cherry picks their jobs and is completely unprofessional.We did our full condo renovation with another contractor and had a wonderful, easy renovation with them. We replaced our cracked window with another company who was very timely, responsive and thorough. Why go through the headaches of trying to get through to this company. I will never call them again, and I recommend you dont as well.
Hi Jessica and Jen. Can you please pass this and my thanks along to the whole team. Just wanted to say thanks for an outstanding job!! Likely one of the best contractor experiences I have ever had. Jessica you were great at educating me and helping me through the process as it was my first as a condo owner. Jen you were great in that we set a date, it never changed and the team was there ready to work at 8am. Sergio was great working with me on every detail of the solution. Dillion and team (Sam, Steve, and Ramon) were amazing. They were there on time, got busy very fast, were friendly and answered any questions I had along the way and the place was spotless when they were done. Most importantly the doors look amazing. A big thanks to the whole team. Brad
Im very pleased with Gulf Coast windows, very professional from the office staff to the installer. Ive dealt with lots of companies here in Miami Dade and I actually spoke to at least 3 other companies prior to making a decision. This company by far was the best, I will definitely recommend them, they were very open and honest with from day one.....thank you for your work and for your patience with me.
Gulf Coast Windows and Doors provided quality product with excellent service. We couldn’t be happier with the turnout, professionalism, and kindness. We do want to especially give high praises to Jessica, Mike, Jeff, Ramon, and their supervisor. I can’t say enough about their dedication!
Quick and easy to deal with. Very happy with my new new windows and doors. The girl I spoke with was very helpful and had great customer service! This company sells the best products, from sales to installation very professional! Highly recommended!
We recently replaced six storm-damaged french doors throughout our home and we are extremely happy with the entire experience with Gulf Coast Windows & Doors. From our first phone call, to our final inspection, they were helpful, courteous, prompt and we are absolutely thrilled with the quality of the doors and the workmanship of the installation team. Without hesitation, we highly recommend GCW&D.
Called for and estimate on getting 20 windows replaced and 3 sets of doors. Needed to get an estimate and they said the would be out the next day. 8 days later I called back and the estimate scheduler said she was out sick and that she was going to call me. Funny, if I had not called would she have really called me, they just wasted my time and then told me they may not be able to do it because of the type of doors I need, which should have be communicated on the initial call. Just really unprofessional.
In 2014, hurricane windows and sliders were installed in my Gulf front condo in Fort Myers Beach. We have experienced many tropical storms and hurricane Irma with zero water intrusion. The owner, office staff and installers were very helpful and efficient. I highly recommend their quality product and first class service.
Very professional company! Everything is thought out and planned. Work is very professional and clean. Would recommend to everyone!!
We inadvertently posted a negative review for this company- our review was for gulf coast windows in Houston TX. This company contacted us to figure it out and were nothing but respectful and nice in dealing with us and our mistake.
Very nice company to work with and they are very knowledgeable about their products. We had a french patio door installed, new windows throughout and plantation shutters installed.Chip, the owner,and his awesome staff were great to deal with. This is a company that I would recommend.
Great friendly service and they offer Therma Tru doors!
Constant professionals, quality work and great customer service.
Worked there for 11 yrs.
The company itself is great to deal with. Too bad their product endorsement, especially the PGT window line is of inferior quality.
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