We just had windows and doors installed. Great product and the installers were really good. Polite, professional and experienced. Excellent job with the clean up and I really enjoyed how they took pride in what they were doing. Hard working guys who explained what was happening and hour long it would take. It was really a good experience, especially when you consider how big the job was.
Installations of hurricane screens! The techs were friendly, professional and knowledgeable. The installed the screens along with the app on my phone and showed me how simple it is to use the screens using the app.
We recently purchased hurricane screens for our Port Charlotte home and found the whole process very well managed. Our salesman, David Franklin did an excellent job showing us the product line options and explaining the process. We are thrilled with the final product and especially love how easy it is to operate and the bonus of having “indoor” lanai space when the weather isn’t perfect! We highly recommend Storm Smart!
I just recently received a quote from the sales representative to install a roll down hurricane screen on my lanai. I accepted the quote and now in the process of waiting for the next step. The sales rep, Mike, was very prompt, friendly and knowledgeable. The reason for the three star rating at this point is they stated it would be 16 to 18 weeks before installation. Its longer than I wanted but I received a lot of good referrals from friends that had Storm Smart do their installations. I will be updating this review as time goes on. The rating may go up or down based on the progress and service received. More to come.
Clean, neat and professional. Excellent installation, great cleanup. Would use again or recommend.
Great product. Looks and works great. Installer, Bobby, was a perfectionist and worked quickly. I was a General Contractor and definitely would have hired him on my crew!
Renee did an excellent job of explaining the products that Storm Smart provides for our application and gave us a number of options to consider. We plan on using this company in the next few months since we currently have shutters installed that will protect us for this hurricane season and are not in a hurry to schedule the work as described by Renee. She did not use a high pressure approach to filling our needs but gave us an excellent set of information from which to make our final choice. We were very satisfied with this visit so even though we did not choose to finalize a purchase that will happen shortly
Storm smart came through again. I had a screen installed 11 years ago. It was under warranty and they came out and replaced it free of charge. There was the labor charge but it was minimal. Excellent company great response. you can tell a company is good when the workers come and theyre happy. They had nothing but good things to say about their bosses which speaks volumes to me.
Very Professional installation provided Great Quality materials and good customer support.
Josh came out and was very knowledgeable and courteous. We look forward to his phone call. We are also very interested in having the hurricane screens installed. Please let us know the next step of the process. Thank you Edith Doheny
Storm smart most reliable best service. will recommend to all my family and friends
Signed a contract in July for storm shutters with HOA approval in just a few days. Install date was moved 2 times, still waiting and its the end of October......
Needed some minor maintenance done on our screen after years of problem free performance. Daruis & Saul from the idlewild center came out and did an amazing job - they were happy, polite, and obviously knew exactly what they were doing. Very happy with the experience!
Storm Smart just finished up installing my roll down storm shutters. From my initial consultation to the final installation, Storm Smart proved why they are the leaders in the industry. My installer, Scott was on time, always ready to answer my questions and completed a first class installation. After finishing the install, I was surprised to see his team wiping down all the panels and covers. They obviously take great pride in their work. If you are in the market for Storm Shutters, you won’t find a better company than Storm Smart!
Just signed the contract and will keep you posted on my experience with STORM SMART. My salesman was John Edgar Jr and what a sweetheart and very professional and curtious.Will keep you posted!!!!4/19 Today, I had the measurements done for the shutters. Curtious gentleman and quickly done. Great service .....will keep you posted.7/9 Keeping everyone posted.....got my ACCORDION SHUTTERS passed inspection and I am a very satisfied customer. Installers were very clean and courteous during the job.Thank you STORM SMART😊
Very knowledgeable sales representative. Answered all of questions and concerns. Appears to provide a good dollar value.
Storm Smart is very Professional. They communicated every step of the way. They were on time and did a GREAT Job installing our Kevlar Screens. A bit Pricey but all in all worth it.
Ms. Hale was very helpful and knowledgeable, a great asset to the company. When I first walked in she greeted me and made sure I left with all the answers I needed.
Great experience with this company. Great products and everyone at Storm Smart was a pleasure to interact with. Their staff was professional and the installation occurred about 2 weeks early. The inspection and subsequent finish work was timely. Could not be more impressed with the final product. Highly recommend. Ask for Renee!
They did not meet the original timeline for installation. But, with Covid, that is understandable. The factory was short handed.The two installers we had were excellent. They were efficient, very neat, friendly and courteous. It was clear these two knew what they were doing. Our neighbors had windows installed by another company and not nearly as nice as ours. The caulking, alone, is much better done on our windows. They deserve a raise!
From the salesperson, Jacob Burritt, to the installers, we are completely satisfied with Storm Smart. Jacob remained in the loop, available to answer questions. The installers were immaculately neat. Storm Smart has arranged for the manufacturer of the window to come to our home to adjust the fit on any of the screens that are too tight. Quality work and a great company.
Jessie, the sales rep was good and honest during the process and was very accommodating when we asked to get into the showroom.Eddie installed it and was very personable and knowledgeable about the product and answered all of our questions.Taneesha in the billing department was very understanding and went out of her way to assure everything was taken care of correctly.The reason for the 3 stars is because the communication with this company overall was poor. I had to keep calling to figure out where we were in the process and what to expect. I also had my install scheduled and made sure I would be home and at 1p the day before received a call saying it was going to be two more days. I was able to get it completed in a timely manner but my advice to management is work on communicating with your customers.Product is great and we love using our screens.
Yesterday Nancy & I had a great experience with Storm Smart salesmen Ryan Patterson! One knew immediately he was concerned about our needs for a Hurricane Screen for our Lanai! He knew his product inside out and may have be surprised how much we knew! His salesmanship for Storm Smart Cape Coral/Ft Myers and vicinity was so relaxing, even after he left the house!This product is a must for you snow birds and all of you who just arrived in SWFL! Hurricane protection with a Screen? Yes a screen! Please contact me for his personal phone number!We love Smart Screen’s Product!Ryan Patterson is a win, win!Poster on Rogala Andres FacebookAlso poster on this Cape Coral Page this morning!
Storm Smart has been terrific in all aspects of their business. Their sales rep was extremely professional, knowledgeable of the product and the installation process, friendly and punctual. The companys communication and follow up has been extremely proficient and their pricing is terrific.
Storm Smart may have a generally good product, but their service is awful. We have our screens installed about 4 years ago. They were going up funny, so we paid for a service call in September. It seems they stretched so much they were folding over themselves while being rolled up. They said they’d make us new ones and charged another flat fee. They didn’t replace our screens till November. A few days later one screen would stop coming down, then just fall the rest of the way. Well, they couldn’t come back till February! Ugh! On February 5th the tech overheated the motor, told us the new screen was made too tight, and said they’d come back in a week. No call, nobody shows up. So I call and speak with Rowe on the 15th, she assures me something will be done. After vacation I come back, call again. NOTHING has been done!! Destiny calls me, all snotty, saying we have been misinformed and she can only schedule March 24th because nobody ordered the new ones. I tell her not to get snotty with me after she says if I don’t like the March date she can book me for April! This is absurd. I can’t get anybody higher up to call me. Kenny, the manager of service has done nothing to help this situation and we are on 6 months without a functioning shade!
Had storm screens installed, and the entire process, from initial consultation to install, was handled very promptly and professionally. Communications were excellent throughout the entire process, and they handled everything from HOA approval to permitting to inspection, with efficiency and professionalism as well. There may be cheaper options out there, but I dont think anyone does it better than Storm Smart
I was not at the property during installation of my hurricane shutters and screens, but I was kept informed of progress and completion. Everything went smoothly and I am glad to have this product on my home. Gives a nice level of confidence during storms and while away.
Love their shutters, hate their customer service. Left many messages with no call backs. Frustrated.
I havent made my final decision yet on hurricane sliding doors, but Storm Smart is definitely on my short list. Ill come back and update this once the project is complete.
Storm Smart installed our new roll down hurricane shutters and did an excellent job in doing so. I would highly recommend them for all your hurricane shutters needs. We feel very well protected now!!
I recommend Storm Smart strongly. From the initial visit to the final installation everything went better than I could have hoped. Very satisfied!
On 7/7 I ordered new hurricane impact double front doors with sidelights and an automatic roll down screen. I was given 9 weeks as my target installation date. We are at 16 weeks. I have left 10 voicemails and no one has called me back to let me know what is going on. I needed some additional products but decided to go with another company as Storm Smart has been unresponsive.
Very satisfied with the purchase of high impact screens for my lanai. John the installer was very professional and knowledgeable. I highly recommend this company.
Our salesman and installers were great and we love our screens! On a chilly day we can lower our screens and still enjoy our lanai. We are able to leave our winter residence and not have to worry about hurricane season because we know our lanai furniture will be protected. We would highly recommend Storm Smart.
Storm Smart Fabric Shutters, best investment for my home. The electric shutter for the back lanai I have had for 7 years. Just recently had to replace the battery on the remote. I use it to keep the rain out and for security at night if its a cool evening and able to keep the sliders open. During hurricane Irma was able to install them in place within 15 minutes. Cant say enough about the staff and installers. Extremely pleased with the investment.
I can’t say enough about how pleased we were with Storm Smart! Everyone that we dealt with was awesome! We were contacted and educated at each step of the process. It took about 8 weeks from our initial contact to job completion. They were accurate about the timing to complete the job. Initially I phoned 8 companies about our project. I quickly narrowed it down to 3 companies. Storm Smart was by the far the most knowledgeable and had the better product and better people. Thanks Storm Smart!! We LOVE our screens-especially the auto roll down!
We got rid of our very heavy and sharp edged corrugated steel storm shutters. And replaced them with Storm Catcher Screens. My wife and I can install the new screens in no time at all and we can still see outside. The sales and installation teams were great. They even took the old shutters, removed the old hardware, patched the old hole and painted them. the new hardware blended right in. When they were done the house looked great.
My best advice to anyone considering using Storm Smart in Ft Myers, FL is AVOID THIS COMPANY AT ALL COSTS.My experience started as expected when the salesman John Edgar came on June 3, 2020. I was given a reasonable price for two replacement windows, a lanai accordion shutter and front entry vertical panels. Per the salesman, the approximate delivery time was 8 weeks. I was told the contact administrator would be in touch. This was the beginning of the nightmare. Unless I initiated contact, I never heard from Storm Smart. Here is the timeline of events:6/3/20 John Edgar came to my home to do the estimate6/9/20 I hadn’t heard anything from anyone about coming out to measure so I emailed John. He said “The measure rep. will come out once they have the HOA and ARC approvals. Typically it’s about three weeks”. Not sure why he said I needed HOA approval since I live in a single family home.6/23/20 I still hadn’t heard from anyone so I reached out to John again requesting updates. No response.After repeated phone calls and emails, someone finally came out to measure for the shutters.8/24/20 Hurricane shutters installed but still no word on someone to come out to measure for the windows.10/6/20 I reached out to the salesman again to request when my two windows would be installed. No response.10/8/20 I reached out to the salesman again to inquire about the window installation. He finally responded to say that Elisa would be calling to go over the schedule.After she researched where my windows were, she informed me that only one window came in and that they had to reorder the other window. My strong suspicion all along was that my windows were never ordered and that my phone calls prompted this discovery.Additionally, they never contacted the county for an inspection of the hurricane shutters. I had to call Storm Smart to initiate that process.11/19/20 Collier County came out to do the inspection. Storm Smart erroneously wrote the permit for clear lexan panels when I had steel panels installed. Storm Smart also requested that the windows be inspected when they had not yet been installed. So I was failed on two counts by the county.11/23/20 Both windows were finally installed (remember the salesman said 8 wks from June 3)I waited and waited to hear back from Storm Smart hoping that they would contact me about correcting the paperwork with the county and rescheduling the inspections. That never happened. I called them 12/11/20 and spoke with Stefan who assured me that Storm Smart would submit the permit revision and I would hear back from them within 3-5 business days. That never happened. I called SS again. Stefan informed me that the county still hadn’t put through the revision.It is now 1/14/20 and I still have not heard from Storm Smart regarding the inspections of my hurricane shutters and windows. There is ABSOLUTELY NO FOLLOW-UP OR FOLLOW-THROUGH with this company.When I tell you that this has been the worst customer service experience ever, that is a gross understatement. Communication was non-existent unless contact was initiated by me. Clearly, the left hand doesn’t know what the right hand is doing at this company. I was put through to department heads who assured me if I had any further problems to contact them directly. When I did, they didn’t return my calls.The salesman placed the blame for the delays on COVID and stood by the company’s reputation. Not exactly what I wanted to hear after waiting nearly 6 months for my two windows to be installed….and still waiting for county inspections to be scheduled.If I could, I would give them a zero star.1/30/21 UPDATE - Still have not heard from Storm Smart regarding inspections. Emailed their website expressing my utter disgust with their company and total lack of follow-through.2/2/21 - FINALLY HEARD FROM STORM SMART TO SETUP inspection but they still havent sent me the revised paperwork to have here for the inspector.
Quality products with beautiful installation! My hurricane prep time has been cut by a day! Ballistic screen and aluminum roll-downs look amazing!
We were the first in our HOA to request Hurricane Screens, so there were a few hoops to jump through. Storm Smart was there the whole way, helping us navigate those hoops. When it came time for installation, the crew arrived and performed in a very quick and professional manner. Overall, we couldnt be more happy with the end product, highly recommended.
Fantastic results Territory Manager Ben Smith arrived and within 20 minutes fixed a problem without hesitation. Great customer service will recommend to all Highly Professional!
Storm smart replaced 17 year old louvered windows in our bedroom with Hurricane windows. The windows are fantastic and I am much more confident about our house as we move into hurricane season. Communication with us was excellent, installation professional. Highly reccommend/
Robb of Storm Smart was very professional, courteous, knowledgeable and helpful. The communication has been terrific. I am looking forward to having Storm Smart install new storm protection for our home.
We had some of our hurricane shutters replaced with Storm Smart five years ago. We loved the product but had a poor installation experience. We had an additional motorized Storm Smart screen put in last week. The product is still fantastic -- clean lines, quiet motor to raise and lower the screen -- but this time, we had a GREAT installation experience. Our installation technician Mike knew his stuff. He was efficient, clean, friendly and respectful. He arrived a little early and didnt waste time getting the job done. FYI, the product that covers our side windows has held up really well after five years -- no fading or structural issues. The screens are lightweight enough that I can install and take out by myself. We will have Storm Smart put in two more motorized shutters next year.
Great product! The installation crew were fantastic. Professional, courteous and efficient. They took their time explaining how the product works and left the area spotless before they left!
Storm Smart is a wonderful company to work with. They are very focused on customer satisfaction and it shows in everything that they do. They operate efficiently, and communicate and follow up throughout the entire process. On top of it all, they are very competitive price-wise. Cant ask for more than that.
A superior product combined with competitive pricing! The installation team was professional and took the necessary time to explain the total operation of the storm shutters. We are extremely pleased that we chose Storm Smart. I wish we would have made the purchase years prior. Another great advantage is that we don’t find it necessary to haul all our lanai furniture to the garage when we leave in the off season, simply lower the shutters and go.Would I recommend Storm Smart - YOU BET!!!
Storm Smart offers the most customer-friendly service, knowledgeable technicians plus quality products. Not to mention that this company is very community minded, and gives back whenever the need arises. We have used this company twice and both times with excellent results. And their prices are very competitive, too.
The folks that come to your home and install are great. Install perfect completed when they said it would be. Site was clean and everything worked perfectly.The office support staff is lacking in professionalism. They dont complete order billing in a timely fashion even their phone manners are lacking from the initial request for an appointment through billing.
Great product, great service! We had these storm shades installed after Hurricane Irma, and although they have not been put to the test from a strong hurricane yet, we are very pleased with them. We lower them when we travel, and it actually keeps the rain off of our lanai. Very happy with the entire process with Ryan at Storm Smart.
Storm Smart was a great company to deal with. Very fast with the initial visit and pricing, install team was very knowledgeable, and we love the finished product!Our storm screens provide afternoon shade to our lanai as well as keeping our outside space heated in the winter.Now when we leave our home we have piece of mind that we are even more secure from storms and hurricanes.Thank you Storm Smart!
Professionally installed. Great company to communicate and work with. Love the screens. Use them to protect my lanai furniture from storms but also to shield from the sun. Can open them to any level.Very versatile. I’m very pleased with my purchase
Teddy and Pedro installed my roll down shutter and it looks perfect. Remote control makes for easy operation. They got everything thing straight and solid install. Cleaned up after so no mess for me. Very happy with the crew and the work they performed.
Excellent product.extremely nice person on phone she was very knowledgeable.
I would like to compliment storm smart on their hiring of employees. They are very in knowledgeable and polite.I am very pleased and satisfied with the quality of storm smart shudders.
We have had Storm Smart shutters, doors and windows installed a few years ago now and everything went well. We’ve been through Hurricane Irma and We survived with no damage whatsoever. We have had to call them to make minor adjustments to a couple of shutters and they were awesome. I would highly recommend Storm Smart to anyone considering installing hurricane protection for their home or business.
We had motorized rolldown screens installed on our lanai. We are immensely pleased with the finished project. The screens are of high quality material and serve multiple purposes. From the planning to the installation, everything went very smoothly. The installer was courteous, professional and personable. Lanai was spotless when he was finished with the job. We would highly recommend Storm Smart as a great company to work with.
We recently purchased Storm Smarts Storm Catcher Motorized Roll-down Screen system for our lanai. We are thrilled with the product and the professionalism of this company. We now have hurricane protection and no need to bring everything inside when a storm threatens. The attractive screens are easy to operate via remote control. They block incoming rain and sun and allow us to see out yet have privacy. Customer service was superior, including communicating with our Association, obtaining county permits, and courteous expert installation. Storm Smart is indeed a smart company. We enthusiastically recommend them to others!
Had Storm Smart install hurricane impact windows in my home a year ago. Installation was professional and clean. Recently, I hand my lanai sliders and front entry door replaced with hurricane impact doors. Same great installation. Finished work looks great. Highly recommend.
Our experience with Storm Smart was positive from the beginning when we had our initial survey right up to the fitting which also went seamlessly. Good care was taken by the installers when the screens were fitted and whilst in our condo. So convenient to have the equipment installed and to be able to leave our furniture outdoors in our absence. Even though this occurred at least two years ago we have not forgotten the good experience. Thank you Storm Smart
We purchased our Storm Smart hurricane screens last year for peace of mind during hurricane season. Little did we know that we would use them almost every day all year round! They not only offer protection in the event of powerful storms but they provide daily shade in the late afternoon sun as well as rain protection during afternoon showers, allowing us to use our lanai as an integrated outdoor living space. We love them and everyone who sees them, wants them.
Installer was excellent. Efficient, attention to detail and completely clean of debris. Hard to believe one guy could install. He advised to lube track every six months. Used for Hurricane Irma. One hundred and ten mph winds. Held up exceedingly well. Use occasionally for shade by lowering a third of the way. Lanai gets very warm if all three shutters are down. Very good investment.
We love our roll down Storm Smart Shutters! Love how we can still get light in and see out but no one can see in when they are down. We bring in all our lanai furniture into the covered area and lower the shades and all is safe.Highly recommend!
Storm Smart installed hurricane shades on my lanai and accordion shutters on my windows. I am so happy with the product, it looks great! My salesman John Edgar was so nice. So was my installer, Mike Gaume. He did a fantastic job with installation! They were both so professional and answered all of my questions. Great job! I highly recommend Storm Smart!
Absolutely a fabulous company to do business with. Installers were great, very knowledgable and professional. Very clean and the work was on-time and precise. Sales did not “Oversell”, just honest folks and great prices. Answered all my questions.Highly recommended.
Great communication every step of the way.Dominic is very professional and eager to communicate about any of the process through installation.Would highly recommend Storm Smart for your next storm shutter purchase. We got the power storm screen to enclose our Lanai.Hope to get accordion shutters on the rest of the windows next year.
I purchaed the hurricane proof screens for my lanai. Everything from sales through install was great. An extremely knowledgeable staff answered all of my many questions and concerns. An amazing product which I use every day!
One of the best things we ever did! Storm Smart took care of everything. A great to work with. I would highly recommend
The entire experience from initial contact to final installation was very smooth and handled very professionally. Storm smart kept us updated on everything that was happening throughout the process. Highly recommended. A great company that supports our vets in Southwest Florida through sponsoring an honor flight!
We had a good experience with storm smart over several years and recommended them to many of our neighbors--who have gone on to get Storm Smart. Those neighbors have come back to us saying that because we did recommend SS we would receive an amount of money as thanks.. we did not recommend SS to make money, but yet in view of the fact that we have never received a penny from SS for a recommendation, they should stop telling people the they would do so. Why go to the trouble, but to snag new people to do the same. Storm screens are great, but dont play games!
Excellent planning, construction, and installation - start to finish. We replaced 25 year-old roll down shutters that served us well, but aged in our salt air... Just finished our first hurricane season - no storms here, but we lowered the Storm Smarts and spent the summer in Michigan. All-in-all we’re very happy with the product !
I obtained a free consultation and they were very professional and knowledgeable. I am still considering the options presented.
This is the second house we’ve installed Storm Smart shades. Best decision ever. Not only do the shades protect you from hurricanes (which they did during Irma) they protect from sun, heat, and rain on a regular basis. Our investment has reaped rewards on so many levels. Not to mention the check in the mail for referrals.
We had our Storm Smart screen installed a year ago. Weve been totally satisfied. The crew showed up when scheduled and completed the install in one day. Very professional from beginning to end. We had a small problem a few weeks after the install with the screen rolling up unevenly. Storm Smart responded quickly and corrected the issue. We consider this money well spent and would recommend them to anybody.
Quality of workmanship and materials was as we expected. Installer was very neat. Did a great job and was very pleasant and answered any questions we had. Would highly recommend this company for quality, service, price and workmanship.
I compared big box stores sale pricing on new storm rated windows and Storm Smart was significantly less. Plus, they also provided their see-through fabric screens that could span a wider opening without extra, unsightly support struts. The install quality of all products was excellent.
We used Storm Smart for electric hurricane screens for our lanai even though we have impact windows. They are a great convenience. From our initial consultation through installation, everything went very smoothly. I wouldnt hesitate to use them again and recommend them to customers of my own every chance I get.
Purchased Storm Smart hurricane coverings for 2 different homes. Both experiences we exceptional and the product makes sense from many angles-maintaining credible security during a storm if windows are broken. Also when covering windows, one isnt in a cave of darkness-daylight shines in. I experienced winds of approx 100mph according to the local weather bureau and turning on ceiling fans inside the lanai because the shutters eliminated all the wind! They are so much easier to install than the metal which also block light or the plastic which I wonder about the effectiveness. The ease of installation, allowing light, effective reduction of wind are all pluses!
Everything went like a well oiled machine from the beginning with an excellent salesman to the install to the quality of the storm screen itself. We purchased it for hurricane protection but have been using it extensively for sun protection on our southern exposure. Very happy!
The sales person that called on us was very polite & knowledgeable. He answered all our questions without hesitation.The installation person was also very professional, knowledgeable & completed his work in a timely manner.All the employees were very good at keeping us informed of what was happening & when to expect their employees to arrive at our home.Would highly recommend this company & plan to use them again !
Great group of folks to deal with, from the sales consultant to the project manager to the installers everyone was prompt, professional and easy to deal with.The products were great and we went with a combination of motorized screens and fast install fabric screens. This hybrid approach was exactly what we wanted to do and was not a problem for Storm Smart.Overall just a great company to work with.
Great product! Installed professionally by a nice, friendly workman. Choice of colors. Amazing that you can see through it but it keeps wind and rain out very well. Wired to the electrical system so no worries about batteries. Comes with hand cranks in case of a power outage. Best product of its kind.
I am thrilled with my new Storm Smart Shutters. They are beautiful and functional and I love the fact that I can see through them yet still have the protection from storms. I can keep my lanai furniture out all year long when I go back north and it stays clean and dry.
I will not do business with this company never again. It took them múltiples scheduled to complete my installation of my hurricane shutters. The send the wrong parts I I had to take off multiple times off from work to make sure they finish my job. The installer did a good job but the company is a pain. Bad costumer service
I purchased a Storm Smart Hurricane Shutter for my Lanai area and from the sales through installation it was a professional crew meeting all my expectations in quality and functionality. It was my only bight moment in the Hurricane Dorian outer bands experience. It will protect and also serves a privacy aspect. I recommend this company and product highly.
After Hurricane Irma I decided to redo our home storm protection with Storm Smart. Bottom line—one of the best decisions I’ve ever made! Top of the line products and protection, top of the line on the construction side as well! Expertly installed with caring, attentive crew. I couldn’t ask for anything more.
Storm Smart is great!! A little bit high priced but worth it for me! I have a combo of storm screens and accordions. Makes shutting so much easier since I’m handicapped. They were prompt, courteous and kept it cleaned up when they finished each day. I would recommend them highly!! Also glad I didn’t need the shutters this year!! All the staff I spoke with were very nice!!
We are pleased with your service.The crew that did the installation were in the area with another project recently; I asked for paint touch-up around 2 of the windows and they came to my unit and did the work; We are very grateful to them.God BlessMerry Christmas and Happy New YearTom Maher
This is an update on the communication between ourselves and this company in regards to the deposit which they are holding from us because we decided to not do business with them. They still have not returned the deposit forcing us to take legal action. Do not give them a deposit of ANY KIND because u will be months trying to retrieve it if u change your mind. This company makes their money off your deposits. They have written us and claimed they will give it back but nothing yet. Civil action in court and/or the credit card company will pursue for us. Stephane seems to be enjoying this as he does nothing to help - it is their salesman.After putting down $1613 as a partial payment (July30, 2020)..and waiting for HOA approval ..we still hadnt heard when installation could occur..after telephoning I was told a tentative date somewhere near end of Nov..UNACCEPTABLE... i was also informed by the salesman, Eric, that working with the HOA was going to be his deal and he promised that he was an expert at doing that and we would be ensured an acceptance ..well .. it didnt seem to go seamlessly .. we just want our money back and will deal with a company who can follow thru.
It was a totally excellent experience from start to finish. I was concerned about taking on this project since there are so many shysters in the business, but my friends had been very happy with Storm Smart, so I hired them. They lived up to their reputation. From the beginning, Nick, the salesman was totally involved and very responsive to any of my concerns. Everything happened according to the timeline, and everything works perfectly. Of course, fortunately, my hurricane protection has not been put to the test, but thats OK with me.
They are very good at what they do.
Extremely professional corporation. Meet install dates and completion on the dates originally set up.I’m not used to that in Florida.Great product, we couldn’t have had a better experience.Thank you Storm SmartJack Goodman
Storm Smart is the greatest company to work with. We put their roll down shutter on our lanai. I thank Storm Smart every day for the advantages. They are great people to work with. They stand behind their product. Theyre there anytime you need them. I recommend Storm Smart to everyone thats looking for their products. Thank you Storm Smart for being there for us!Joan
One of the best companies to work with. They are very professional. Their product is outstanding. Our storm Smart shade went through Irma which passed directly over our house at 140 mph sustained winds with no issues.
Im very happy with the job done by storm smart. They were very maticulous and careful around my landscaping and they cleaned up after themselves. Im thrilled with the results and the functionality of the storm shutters. I highly recommend Storm Smart.
Excellent company to work with, very professional. Good product and installation. A better explanation of the process up front would have eliminated some of the questions I had as the job progressed.
Storm Smart is a top notch company...very reliable...sells a great product.....second time hiring them and all went smoothly ...from great salesman Jacob ....who knows his product..... is on time and exact with his calculations .....to the terrific installer John...who met his appointment on time and worked hard to do a neat and perfect installation...will always go back to Storm Smart to secure my home for hurricanes!!!
I truly liked every aspect of my Storm Smart purchase. The sales people were honest and informative. The installers were prompt, clean and friendly and the product is excellent.
Professional, competent employees that truly care about a positive customer experience. Highest quality windows - and the new shutters must be seen to be believed. Company goes above & beyond to satisfy.